Pleased with the service. Fixed the A/C and diagnosed an electrical problem in the dashboard. Excellent work, honest, and fair pricing. Destiny and John are Superstars... My family will continue to take our problems to Havasu Auto Care. Thanks!
My first experience was great, to start with they started on my truck a day early and were up front and honest every step of the way, also saved me money on electrical work that wouldve been a ridiculous amount otherwise. Then they washed my truck and gave it back completely fixed. Im happy
Great staff, great service. We recently brought in one of our trucks for service and were so pleased with the quality of their work we immediately brought in our second vehicle for service. We would definitely recommend Havasu Auto Care without hesitation!
Very Friendly and Helpful service! We were new in town and a friend told us about their experience so we took our vehicle in. The mechanics were great and the office person was very sweet and very helpful. They really care about taking care of all your needs. Will be recommending them to all our friends here.
Did an absolute mountain of work on my friends vehicle and gave us an amazing price! Planning on bringing my truck there eventually, know its gonna be like new and totally worth it~
John and his crew put a new engine in my 2002 Dodge Ram last spring and have been very pleased with all aspects of the experience. No problems, fair price, great people. What more could you ask. I would highly recommend them to anybody.
Thank you for doing a good job on the oil change for our Ford F150.
Rolling into town I had no idea what to expect from Lake Havasu Auto Group...I neednt have worried. They quickly found easy resolutions to an air conditioning/heating problem (chewed wire) and electrical problem (crossed wires on an inverter) and diagnosed and fixed an exhaust leak which was making me ill. They also checked out an intermittent clunk when putting the van into reverse and didnt find a problem.So I now trust these guys. If Im back this way and having trouble Ill definitely be back. :)
We experienced great service and reasonable prices. Great business won’t go anywhere else
We appreciate the great service...Thanx, John, Destiny and Phil.....Franz Halamicek
Awesome company. I have had them work on most of my vehicles. If you have a transmission problem Advanced Transmission is better equipped to resolve the issue. Thank you Havasu Auto Care for your excellent service to our community.
Really happy we found this place. Did a great job and had us back on the road fast. Reasonable pricing, friendly and knowledgeable. I would 100% recommend Havasu Auto Care.
I have a couple old vehicles. Havasu Auto Care has worked on them both, and has done a fantastic job. They both had a sever amount of repair work that needed to be done. John and his team handled it very well in a timely manner. They do quality work and have done it at a reasonable price. Thank you for your service to our community.
Havasu Auto Care sets a standard for all shops. They were very friendly and doing business was simple, to the point, and professional. I would highly recommend this shop if you are looking to deal with professionals that are mechanics first, and not salesmen. Will be taking my vehicle back!
Changed oil & filter, gave me a loaner car for the 90 minute wait and washed the car afterwards! Where else can you find service like that?
Great service, knowledgeable staffJohn and his staff took excellent care of my wife and I when we came to them for help. We had multiple issues with our 2001 Roadtrek RV. They took the time to identify the services needed and explained them thoroughly so we could both understand. They kept us posted on the progress and offered us a loner vehicle if we needed one. We have 2 other vehicles and will be using this shop for all of our regular maintenance and other repairs in the future. Thanks John!
Best Auto Repair shop I have ever used! John is extremely knowledgeable and explained exactly what was wrong with my vehicle and gave me all my options! Had my Tahoe on the road in 1 day. Very honest and professional owner and great staff! 2nd time using them..
Great honest friendly service, and for a reasonable price!
John and his staff are superlative. They always go the extra mile for me making smart recommendations that save me money. The quality of work is top drawer. The service uncompromising. And the price more than fair. Havasu Auto Care is my go to place whenever I need Auto Care in the Southwest.
Very nice people and great service
They always take care of our vehicles. And pretty quick!
Best auto shop in Havasu. They had me up and running in a day. I cant recommend them highly enough!
Loved this place! They squeezed us in right before our road trip up to Washington State. They were professional, thorough, and the best part? Their prices were great! Highly recommend this shop. Thanks guys. We WILL be back.
Great business. All personnel were very courteous and polite. I went in for just an oil change. But when they went through the vehicle inspection they found another item of concern. Which they showed me and gave me an estimate of those repair costs. I reccomend Havasu Auto Care for your vehicle repairs.
John and his staff are great. We have gone to them for years. Very trustworthy and they care. Had the timing belt replaced on our 2005 Beetle.....great job and reasonable..
I brought my BMW in. And in all the places Ive taken my vehicles to I have never dealt with such service. They were so helpful! They had my car on a Friday they had to order a hose for it. They had it come in on Saturday to fix. They arent open on Saturdays but they came in anyway to get my car to me by 8:30 am. So impressed. They are very HONEST too. Thanks guys your amazing.
Havasu Auto Care did a great job repairing my Pontiacs fuel pump and front hubs.Several other repair shops in town were unable to repair the vehicle due to rust on the undercarriage ( it lived in the midwest )I didnt think it would have been such an issue but it was until I went here.The owner knows what he is doing...Thank You!
Excellent service. I appreciate being able to book an appointment on line. Had issues with my brakes; John and his team inspected them; called me and gave me my options; then got the parts ordered and work done that day. The free car wash is a nice touch as is the Extra gum!
Highly Recommended!
First time customer and let me tell you Im very happy with their services, they are very polite, friendly & professional. Definitely coming back.
This is the shop you wish youd always find. They communicate very well, clearly discuss the relevant options, and get you back on the road fast.I dropped in a few hundred miles from home with a warning light. They found the source and fault code, the solution, and sent me on the way.These guys really deserve more than 5 stars.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/501/16/2019Amazing customer service!Called for oil change after checking their great reviews; now I see why. They not only did the oil change, they rotated tires and did detailed inspection of my car. Bonus..they brought me home & picked me up AND washed my car. Bill: $32.87Their inspection included pictures & estimate of repairs needed in future. I absolutely will have them done here.You just cant get better service. Mary JacobRecommended
I am a ASE Certified Master Tech and have owned a shop in Ca. for the last 35 years. It just so happened the defective water pump in my SUV that was just replaced started leaking and we needed to get home ASAP. I called numerous shops and got the same answer well I dont know how much its going to cost and I cant guaranty I can get to it in the next few days!... Really!So John at Havasu auto Care gave me a immediate estimate and said I will try and put someone on it as soon as they are available but we are super busy today. I understood that and it was finished perfectly the SAME DAY. Its a BIG job, just in case you were wondering. Truck ran perfectly and got my family home safely. Great staff, nice office, great mechanics! It was right on target for pricing with a warranty! Thank you Jeff PS I EVEN GOT A FREE RENTAL CAR FOR THE DAY WHICH REALLY WORKED OUT FOR US!
Excellent customer service from every team member. Quick and efficient estimate and timing for the work completed, as well as reasonable rates. Very happy with BOTH my visits. Thank you Havasu Auto Care!!
Always quick to help and providing a loaner vehicle is always a life saver.
Havasu Auto Care staff in our opinion are Exceptional! From the owner, receptionist, to the technicians, are all highly qualified, friendly and informative. We ended up needing more than our oil change, discussed what our vehicle needed, without any pressure. Honest, professional, & friendly!! We will certainly be returning to Havasu Car Care for both of our vehicles needs!!! Excellent staff, perfect job, and done in a timely fashion. Thanks to all at Havasu Car Care!!!
Awesome ! these people are great. Theyre good at what they do! Theyre honest and dont jack up the price on you. They just GET IT DONE . Promise, you wont be disappointed . ( Need entertainment while youre waiting ? Ask em about the rabbits )
Professional and thorough. I trust their workmanship and honesty. Scheduling was easy and having a loaner vehicle available helps me keep other appointments with little interruption in my daily schedule. I recommend them highly.
Absolutely wonderful. I came in without an appointment for an oil change and they fit me in. Reasonable pricing and really friendly people. Highly recommend!
Havasu Auto Care always takes care of me when I call. Honest, professional, accurate and friendly service every time. I take my car in and they fix it or tell me whats wrong with it. I love that I can trust them. They always let me use the loaner vehicle and they got a new one!! Thank you for that!! I def recommend this shop. Stephanie is sweet and calls back as promised! I cannot compare it to any other shop in Havasu because Ive only been here for repairs. They havent given me a reason to shop around. Sticking to what works and who I can rely on.Update: 9/11/2021….I havent gone back in months….I was loyal to this shop but the charges were getting too high. The last time I took my car in they didn’t fix the problem and “rigged” it up. He didnt even ask me before doing this. He charged me full price for a repair that did not happen. Even worse, when I started to ask questions he put it on me and said it would cost me more money to have it done properly not even offering to discount the charges he already made to my card.I switched over to Roadrunners for my European car!
After being treated extremely terrible by Bradley Ford and getting my engine back in literal pieces, I took my car to Havasu Auto Care and was a night and day difference in the quality of service. Everyone at havasu auto care was professional, easy to work with, they kept me updated on the progress and it was done in the time they told me. They even went above and beyond and took care of other small things at no charge and got my car detailed. If you ever need a mechanic this is the place to go. Good, honest, hard working people. Thanks again Havasu Auto Care.
Thank you to all of Havasu Auto care for GREAT service and quick scheduling. My second time in for service of my Jeep which gave me a complete treatment plan of servicing the needs and also had provided us with photos to show us. Once more, provided me a car to get to work, in which they came to my work to deliver my Jeep😊they are most awesome...thank you, S. Moss
Top notch customer service. Theyre quick and very friendly. I will definitely be a return customer.
I always go here for any maintenance needed on my vehicle! I love this company and the wonderful people who work there! Thank you guys!
I have tried other mechanics in Lake Havasu since moving here in 2009. The first time I/we tried Havasu Auto Care in 2017 we were both pleased with the customer service and the work that needed to be done was done correctly & in a timely matter. The next time we used them my 2005 Jeep needed some major work. I scheduled an appointment and they fixed it in one day. Oil changes are a reasonable price and they dont steal things out of your car like one of the oil changers in town. My husband has a 2005 F250. They work on it and my husband has no complaints. Havasu Auto Care has the computers to keep your car in tip top shape, they keep records on you vehicles and they are trust worthy.6/4/19 took our 1981 VW Vanagon for clutch repair today. Done in a few hours and works like new again. Still a very satisfied customer.
Outstanding professional service. John is as knowledgeable of Acura’s and maybe more so than the Phoenix Acura Dealers. Very fair pricing and thorough work. Wonderful loaner car and my car was delivered as promised. I found my Lake Havasu auto services center.
Havasu Auto Care in Lake Havasu is really the best. From the moment you walk into the door with their friendly staff all the way to delivering your car ( even cleaner that it was when I dropped it off) to delivery! Havasu Auto Care made the best decisions with the money I had to work with! All there work is done with the highest quality parts from the trained staff! I would recommend Havasu Auto Care to everyone!
Excellent customer service. Second time and I am pleased. I will keep coming back.
Came to Havasu and ended up needing repairs two times. We went to Havasu Auto and were very pleased with the service. They were very honest, fair and reasonable. A big shout out to Desiree who picked me up at almost closing time so I could get my car that day (another service they offer). Or, a car to use while repairs are being done. They go the Extra mile for you! Thank you🤗
Excellent service!!
Had an electrical problem and they quickly determined it was my alternator. They were able to replace it that same day. I have used Havasu Autocare for 3 of my vehicles and they are always fixed right the first time. A pleasure to do business with
Its hard to know who to take your car to when you need a repair asap and you dont know much about cars. I ultimately chose Havasu Auto Care because of their positive reviews and the excellent service i received when i called in. They were very friendly and professional and told me exactly what the were going to do in a way that was simple to understand and how much it would cost. They did a fantastic job repairing my vehicle and i appreciate that they were able to work up a payment plan for me.
Again, Havsu Auto helped me get back on the road. Diagnosed my check engine light, ordered part and had my vehicle back the next day. Great friendly, professiona and trustworty service. Highly recommed this business.
The customer service was great the mechanic was honest and knew what he was talking about I would definitely recommend them
RIPPED OFF!I presented my car at Havasu Auto Care, and was charged $90 in labor for putting in a new battery! I took my car in to them, and said I would wait for them to tell me if it was the battery or alternator. They told me to go home and they would just call and let me know what the problem was...so I did. An hour later, I was called and informed they tested my battery, removed it and replaced it with a new one. I was charged an hour worth of labor for that! After pleading with the owner and telling him how I feel it is not right to charge an individual for an hour (while they supposedly tried to charge my old battery in the shop), he said he was already cutting me a deal because he also washed my car! For $90 in labor, I would much rather wash my car at home and not be charge while my old dead battery is sitting plugged into the wall and someone squirted my car with a hose. They were very rude to me and did not budge on the price. There was no decency of the owner of working with the customer on such a simple problem. I DO NOT RECOMMEND TAKING YOUR CAR HERE UNLESS YOU WANT TO BE JERKED AROUND AND OVERCHARGED!!
Great service, fast and fair. Will definitely return again and again.
When your traveling as we were and have an auto breakdown and wonder where honest, fair service can be obtained, this is the place. Diagnosis done the same day, part ordered from a hundred miles away, arrived the next morning, installed before noon. Wow
I was on vacation from Minnesota when I had a serious issue with my Jeep Wrangler. Because of all of the positive reviews I read I called these guys. It was 4:30 on a Friday and they were about to close for the weekend at 5:00 but they came out to my location on the side of the road and was able to drive it to their shop. They immediately diagnosed the problem and had it ready to pick up by 8:00 pm that evening! The final cost was exactly what the estimate was and they washed the vehicle and even left a package of micro wave popcorn with a message Thanks for poppin in. These guys are awesome and if I ever move to Lake Havasu or am on vacation again in the area and have an issue with the car they will be the first place I call.
Always great service, fast, efficient, and everything done comes with a 36000 mile 36 month nationwide warranty, which assures me if something is to go wrong I will be covered! They even wash the vehicle when they are done!
Did an AC upgrade on my 1991 Honda Accord. They were very friendly and informative about the service options. Work was fast and professional. 5 stars all the way.
In my entire life Ive never experienced a more professional, competent, customer oriented small business. This business was fantastic. They go over above in every way they possibly could.
Being from out of state (Illinois) and needing some serious car repairs I wasnt sure who to go to. This place lived up to their reveiws. The repairs were done right, financing the bill was easy, and they even washed the car for me. They treated me and my car right.
Fast and friendly. Will provide ride or loaner car if needed. They get a 10/10 from me!
Would recommend to friends very personable. Thank you.
(Sung to the tune of The Weight)I pulled in to HavasuExhaust leakin right off the headI just need a place where I can find a friendHey Mister can you tell me where a man can get some helpHe looked at me, shook my hand and Havasu Auto Care was all he said.And he was right. All I can say is WOW! These people are great. We are here on vacation in our 1995 motorhome. Had a leaky exhaust manifold gasket. I told John about the problem - he set up an appointment for the day after tomorrow. I dropped the RV off at 8:00 am. I told him we really need it back by the end of the day because we are staying in it at Crazyhorse Campground. Bethany asked if I needed a FREE loaner car for the day. I said Ya, you betcha! (were from Minnesota). They called at 2:00 in the afternoon and said it was done. John showed me the old parts, charged a reasonable price - and there was a bag of jelly beans on the steering wheel when I went to drive it away. Sweet! Great people - Great place. Highly recommended.
They are very good and honest they fix and good price. Good customer service
Good place.
Got the job done quickly and were very helpful with the electronic issues I was having. It was nice that they had a loaner car and they were very friendly.Thank you
Polite & friendly. Made appt & was able to get truck in within 2 days. Work was started immediately & done earlier than expected. Price paid was price quoted, no add-ons. TIPM replaced & all is working great. Highly recommend.
I had the most pleasant experience that you can have when getting car repairs. I’m a pretty knowledgeable guy about trucks and repairs however I didnt have the time to take care fix the issues I needed repaired, I.e. brakes, new struts, alignment. I am new to Lake Havasu and know how hard it is to find a quality straight shooter auto shop who takes care of the customers and don’t rip them off. They repaired exactly what needed to be repaired and didn’t overcharge me, not nickel and dime me.I will use them again for my wife and I’s auto repairs. Very kind and professional.
My engine seized up as the problem was diagnosed. This fix would cost about $6000.00 give or take. However, before they called to give me the devastating news they did all the leg work and informed me that the vehicle was still under factory warranty in which KIA towed my car to the nearest dealership in Kingman and provided me with a rental until my engine is replaced. What great customer service by all!!
Fantastic service
Fast friendly reliable service. Would recommend them for all your automotive needs
I got in right away and they were efficient and fixed a problem I was aware of.
Fast excellent service....will definitely be a return customer
Did what they said they would do. At least they warrentee their work! Thanks John!
Super customer service and reasonable prices.
Keep going back not same car trust their work
Always great work at fair prices.
Stop by for some help they were awesome
Friendly, professional, timely
Good work reasonable pricing.
Loaner car was aweful ac barely worked
They have great service!
Great Shop to Work with!!
Awesome and honest