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MatterHackers
20321 Valencia Cir, Lake Forest, CA 92630, United States
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MatterHackers
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St
Review โ„–1

Matterhackers is the place to go if you need 3D printing equipment, supplies, training, advice, or just a beautifully like-minded community! Dont miss their Eventbrite Meetups to tour their beautiful new facility, meet their amazing staff and, of course, enjoy their exquisite catered taco bar! ๐ŸŒฎ

ru
Review โ„–2

I will say they are very nice to deal with but, there free shipping is horrible. The shipping is with XPO Logistics. My shipment has been sitting in the trailer in Phoenix at XPO for going on 7 days and its probably going to be another week until they get around to just unloading the trailer. I purchased a pro2 ($4000+), you would think I could receive it in a reasonable amount of time!

Ma
Review โ„–3

If youre looking to pick up some high quality 3D printer filament, Matterhackers is one of the best sources. Their little office / warehouse just Southeast of Irvine offers order collection of online purchases as well as walk-up service. Slightly off the beaten path, but potentially worth the trek if youre in the LA area or if you want to actually touch the material before buying.

jv
Review โ„–4

These guys actually care. What more do I need to say? Amazing customer service!

sh
Review โ„–5

I love matterhackers, Shipping is light speed. All three of my ultimakers are from them. I ordered one last week and it came in one day, best ever. the rewards system is also a super bonus on why you should order filament from here.5 stars. do not change!!!

Ma
Review โ„–6

Very reliable when you need quality 3D printing supplies.

Ev
Review โ„–7

Fast shipping. Quick with answering questions on products. Great place to pick up all your 3D printing supplies.

Ma
Review โ„–8

Great 3D printing showroom with plenty of 3D printers to look at & great people to chat with. Everyone we met there today was very kind & helpful, especially with my plethora of questions.Thanks for a great day,Matthew

Da
Review โ„–9

Ive been using matterhackers for my filaments and supplies exclusively for a couple years now. They have quality products and keep them in stock consistently. Their prices are very reasonable as well. Any time Ive had a minor issue they have gone above and beyond to take care of it. I highly recommend them.

Ja
Review โ„–10

It was a very good experience. I was helped very fast and the receptionist answers some questions I had. The PLA is a nice color and a good price. I recommend buying plastic from instead of Amazon. Support your local businesses.

jr
Review โ„–11

Great products and good prices

Gr
Review โ„–12

Best 3D printer manufacturer and supplier EVER. I have been using Matterhackers for a couple of years. They are consistently improving their company, adding product and services WITHOUT losing stellar small company style customer service. I recently bought a nozzle and had issues with it. I called and the wonderful lady was very helpful, listened closely to my concerns and properly addressed them. She offered to resolve the issue, but since I live relatively close I decided to visit the store. When I arrived the same person I talked to continued to help, brought a technician that was equally patient, understanding, helpful and insightful. He offered several solutions, any one of which was more than satisfactory. In the end Matterhackers went well beyond reasonable customer service and exceeded anything I could hope for.Thank you for helping me with my hobby and making the experience better and more enjoyable.

Da
Review โ„–13

Knowledgeable people, selling great products here!

Br
Review โ„–14

I did the in store pickup for 2 rolls of filament. It was super convenient and the people there were super pleasant!

Na
Review โ„–15

Love this place, very helpful staff for help and recommendations on what materials will work best on my projects.

Ma
Review โ„–16

These guys are always great. They are super friendly and helpful. Making sure that I get the right part and working with me to find the best solution.

mr
Review โ„–17

Showed up out of the blue and they gave us a tour of their facilities. Highly recommend.

A
Review โ„–18

Excellent filament! Some of the best Ive used. Color as well as the diameter holds very true when extruded . The price is also great for the extremely high quality product.

A
Review โ„–19

You guys are really awesome. I always have a great experience in your store. From the welcoming greeting from Rhonda to the helpful tips from Taylor. The Matterhackers team is the best.

Ev
Review โ„–20

Probably the best place to go to if you are a hobbyists or even an engineer, I have been going to matterhackers for almost 3 years now and bought 2 Rostock Max V2s from them. Every problem or concern I have had has been solved by their helpful and tech savvy staff. To this day I will still refer people to MatterHackers because of their knowledge and experience in 3D printing.

MI
Review โ„–21

Came here to pick up a clients car for window tinting. Looks very awesome their display of 3d printers and the front lady is very courteous and kind.

Ev
Review โ„–22

Excellent one stop shop for all things 3d printing

Ja
Review โ„–23

Very informative and friendly service

Ti
Review โ„–24

On the phone with Nancy now, I called stressed and now I feel great. Fantastic company and best service I have ever received with any company related to 3D printing, period.

Br
Review โ„–25

Very knowledgeable and helpful staff! Tech support is excellent, highly recommended!

A
Review โ„–26

Your response was great!!! I was able to reach someone on the phone ( on Saturday I cant believe it)and explain my problem with the matter control touch and after emailing a couple of files. Kevin was able to narrow the problem to the auto print leveling. I reconfigured auto print leveling and now every thing is working fine. I have had my printer for over a year now and used several open software programs but had to switch back and forth between them until I found Matter Control software after trying it I was sold. It is the best software yet. After using this software I purchased the Matter control touch which is one of the best add on device I have found for my printer, Way to go Matter Control !!!!!!!

St
Review โ„–27

Excellent 3d printing resources

Br
Review โ„–28

This place is great! Very efficient, creative, and customer service based.

Ag
Review โ„–29

I ordered online and my order was shipped very promptly, and the filament is a good value for the cost. The white spool was opaque and exactly as expected. Id use them again, knowing what to expect.

da
Review โ„–30

Supper helpful staff. They appreciate their customers.

Er
Review โ„–31

I placed an order on the 29th of July, and I received it on the 30th. California to Chicago! Fast! And the shipping was free!I just need to say that your customer service is fabulous. Fast, true to your description, very good pricing.....Thanks so much!I am at this very moment printing the PLA filament I just received from you........Beautiful! Great print; fantastic quality! 1.75 mm filament was spot on, 1.75mm, very consistent diameter. And, each spool of filament I received was nicely vacuum packed.Ive placed several orders with you, including my printer, and the service was great. Carefully packed and no damage.Thanks so much!

Ch
Review โ„–32

Always helpful, fast and FREE shipping. Customer service helped me out immensely with a bad batch of filament. I will always come back

A
Review โ„–33

The Pro series is very good quality PLA and the red is opaque and bright which is hard to find. Works great on my Makerbot Replicator 2.

Se
Review โ„–34

Great, finally found an official distributer of genuine E3D V6 hotends in the states, great communication with Rhonda (thanks Rhonda), quick turnaround time and fast shipping just two days to the San Francisco Bay Area. Just ordered spare parts for my V6 hotend last night and will be back for filament. Thank you!

Ke
Review โ„–35

I have had some issues with mattercontrol but the were extremely great!!!

Th
Review โ„–36

Matterhackers offer competitive prices, fast shipping, and excellent products. The only place I buy 3D Printer supplies.

Ja
Review โ„–37

Very nice,,!๐Ÿ‘๐Ÿ’ฏ question? Can you do prescription eye wear??

St
Review โ„–38

Great customer service. Huge filament selection!

Fe
Review โ„–39

I suggest avoiding this store altogether. I came all the way from Bakersfield just to have them adjust a printhead, and i was treated like a rat by Matthew, the product manager. Maybe it was because he didnt want me to leave the store without being charged first, i dont know. But charging me $70 for something that only took a couple minutes is INSANE, AND he wasnt even the mechanic to repair my printer! Before they moved offices and changed faculty, they didnt have a corporate attitude where theyd charge you $70 for a simple adjustment. Do NOT go to this store unless you want a rude a-hole charge you $70 every half hour, when hes not even the one fixing the printer to begin with. Apparently, Matthew had a very elitist attitude, and ONLY cares about selling expensive 3D printers. He needs to work on his personality, because it is HORRIBLE. I will give another star only because the mechanic solved my situation kindly at no cost.

So
Review โ„–40

Email support is a little slow In person they can be hit or miss, but when you get a decent contact, man are they great!

Vi
Review โ„–41

Incredibly helpful and nice

br
Review โ„–42

Store front was not there due to remodeling but still got what I needed with no wait time.

Im
Review โ„–43

Small place, but awesome people

Information
65 Photos
43 Comments
4.9 Rating
  • Address:20321 Valencia Cir, Lake Forest, CA 92630, United States
  • Site:https://matterhackers.com/
  • Phone:+1 949-613-5838
Categories
  • Electronics store
  • Hardware store
  • Printing equipment and supplies
Working hours
  • Monday:8AMโ€“6PM
  • Tuesday:8AMโ€“6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AMโ€“6PM
  • Saturday:8AMโ€“6PM
  • Sunday:8AMโ€“6PM
Service options
  • Delivery:Yes
  • In-store shopping:No
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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