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Lake Charles Mitsubishi
3030 Legion St, Lake Charles, LA 70615, United States
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Lake Charles Mitsubishi
Comments
Be
Review №1

Don’t try to make an appointment over the phone. NO because after about 10 minutes of being put on hold they just hang up. I’ve called FOUR times back to back and they’ve hung up every time after ten minutes. Asked to speak to a manager about it and they refused to let me speak to them and instead they weasled their way around it. The only reason I’m getting my oil changed here is because my first 6 changes are free. When that’s over I’m going somewhere else. 👎🏻

Ve
Review №2

New trim on passenger back side replaced. Great job! The only reason I gave 4 instead of 5 stars is because I had to call them several times to check on my order.

Ce
Review №3

They were facing a 99% chance of not being able to program something for me cause it was an aftermarket item that was bought elsewhere. Their technician is a genius. He defeated the odds. Its programmed and Im another Happy Customer! Thank you Mitsubishi!

Wa
Review №4

I had gone on line beforehand looking, knew what I wanted. Your salesman was very nice and respectful,

Da
Review №5

The dealership was clean and tidy. I was greeted with a smile and felt seemingly like family, not just another customer! My vehicle was cleaner when I got it back than when it went in. Life long customer is what this store earned!

Bi
Review №6

They literally are one of the most unprofessional places I’ve ever been to. When I met the salesman he didn’t even shake my hand, he shook my wife’s hand though. They don’t have any personality at all either. The salesman I had, was scrolling on Facebook rather than talking to me. Just not a good place to do business in general.

Re
Review №7

Sales man was very pushy, like he wanted to hurry up and get rid of us. I dont like to be pushed into a decision.

Je
Review №8

Exceptional car detailing

St
Review №9

Michael was very helpful and friendly

Th
Review №10

Great service and friendly staff with a upbeat atmosphere

Ka
Review №11

Customer service was very awesome!!!Go see Allen, he was really awesome! He explained things that I didnt understand, helped me out with a GREAT DEAL!!!! Thank u ALLEN!!

An
Review №12

Jarett, Mason,Allen,and managers Trey and Ricky are awesome sales people..... All of them together makes selling vehicles a breeze...Their humor is worth getting in debt for......If they are ever seperated, it would be a lost for the company.....Thank u for my purchaseRoxie

Ri
Review №13

Sales manager, Steve, went above & beyond to make the deal.

lu
Review №14

Allen Hamilton was a huge help 10 out of 10 would definitely recommend! Thanks man!

Dr
Review №15

If I could give this place 0 stars I would. They have horrible customer service for the most part. (Only talk to Derrick if you feel the need to go here) The other salesman we dealt with didnt know anything about the cars he was trying to sell. We caught him in multiple lies about the cars we drove. They ran my wifes credit 12 times in one sitting. Both cars that we were shown had been in accidents and the first one we had to figure out by ourselves because they didnt give us the car fax like we asked. They also thought they could pull the wool over our eyes just because we look young.

cl
Review №16

Great job

km
Review №17

The salesmen Allen shamilton is very professional. He generally concern is the customer the sales staff works very hard to make sure they give you the best service

Da
Review №18

Salesman were so unhelpful

Ki
Review №19

Very nice new facility. Hard working, yet caring employees!

Ro
Review №20

Call in at three different days I never got a return call back

DE
Review №21

We had 23 used vehicles to look at at various dealerships but after the 1st stop we didnt need to look any further. Not only did the manager (Nick) give us an Awesome Deal on the 2011 Mitsubishi Outlander but service & help After The Sale has been over & above the normal. We recommend Them above all others.Thank You!!!

La
Review №22

My review was removed?😂 This place definitely lives up to its service, zero stars.

Ja
Review №23

Waited 2 hours for an oil change.

Me
Review №24

My mom bought her Mitsubishi out lander sport from here great price and she loves it loved the nice people also

Te
Review №25

Great people, very informative, was an overall Great experience, thank you Service Department

MY
Review №26

Sales Lady Lied like I asked her age and weight...NOTHING she said was the truth but the price. She did NOTHING TO HELP ME AT ALL

Ka
Review №27

Very nice place, very nice people

Ha
Review №28

Hard working team of employees!

Al
Review №29

Didnt have what I needed.

Tr
Review №30

Got me approved with no money down!!!

Information
29 Photos
30 Comments
3.9 Rating
  • Address:3030 Legion St, Lake Charles, LA 70615, United States
  • Site:https://lakecharlesmitsubishi.com/
  • Phone:+1 855-745-4360
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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