Man where do I even begin! First off my car was damaged by an express car was that ripped off my roof rack. Took it in and withing minutes Jody had taken pictures and marked off every single area where the car was damaged. Dropping the car off was a breeze. After leaving my vehicle Jody called to keep me updated on the process and man am I ecstatic with the results. Jody and his crew know what theyre doing hands down. They went above and beyond what I thought they were going to do. The even detailed my vehicle for me which I never expected and I have to say I will never go to another body shop after this experience. I posted a couple of before and after shots. If you ever need a place to go and are second guessing this place, dont! They will do the job right the first time, and youll be happy you went!

Not helpful, brought in for insurance claim repairs. Couldnt do electrical only replace bumper. Went down the street to a much more helpful repair place

Honestly I’m so grateful I randomly found Precision in google search after my accident. Not only did they communicate me & reassure me while my car was in their shop the whole time (Scott is very kind & funny), but they showed they cared about a pregnant mom getting a safe car back for her family. On top of that, when I got my car back it felt like it was brand new all over again with no damages in sight! They detail cleaned it better than the dealership I purchased it from a few months ago! I highly recommend them for any collision or car repairs! And I’ll continue to any time someone around me is in need!

Today at Precision Auto Collision, a super nice repair guy didnt charge for buffing out some paint scratches. This repair shop offers exceptional customer service.

I had problems with my Alstate Insurance connecting with Pression and the worked with me to get it solved. They do excellent work and match the paint perfectly, you cannot tell the difference from old paint to new paint. Everyone there in the office is very helpful and friendly.

I almost never write a review but I am compelled to do so for Precision Auto Collision and I want to specifically recognize my service representative Graham Saunders. I shopped my repair with a few facilities and Graham was easily the deciding factor in choosing Precision Auto for my repair. He is patient in answering questions and walking you through the process and quite simply they delivered on what we discussed. Thank you Precision Auto and Graham for the excellent service!

My car had badly damage from a crazy driver. My insurance provided me with a few places I could take it to for repairs. I’m so happy I chose this company. From the get-go they were professional, excellent service and communication throughout the process but the results were incredible, my car looks brand new!! Great staff, service and an incredible job!

Gary and the staff really took car of my repair as quickly and efficiently possible. Im happy with every aspect of my experience and my vehicle look like new!

WOW. I never write reviews but I had to here. I took my car in for a dent...they were SO professional, kind and exceeded my expectations. Not only did they fix the dent, they cleaned the entire car (spotless) and even buffered out a few scratches on the back of the car that werent anywhere near the dent I took it in for. All the guys in the office are so kind and helpful and they worked with my insurance to make sure I didnt pay a thing. Highly recommend if you want a no headache experience and great customer service. :)

Not only did they take my breath away with their Excellent customer service! But my car looks brand new! Honestly AMAZING AMAZING!! Today I experienced a hit and run, slight damage... The representative Sheryl heard my story and put me at ease and invited me in during their last hour of business. I was greeted by Graham Saunders who had me in and out in 15 minutes AMAZING TEAM!!!

I had a quote within minutes. And when the piece my car needed arrived, it was properly placed within minutes! Great place and rate!

I took my Jeep here to have body and paint work done and I was impressed, they got it done on time and back to me on the day they said. This is not the first time Ive been here and the other times were great too.

WOW. Beyond impressive. We dropped of a dented vehicle and when they returned my car to me it looked brand new! And it was returned back to us 1 day early! In addition it was detailed...not only outside, which I did not expect, but inside as well!! On top of that, they took the time and liberty to fix my front license plate! It was bendt in half by a car wash....and they literally took the time to take it off, meld it it and replace it!!! We are beyond impressed.

These guys were great! They repaired my car in the same day! Good as new!

This is the first negative review Ive ever written. I am always the person who goes out of my way to let managers know when Ive had good service and often go to company websites to give praise. We were referred to Precision Auto Collision by our insurance company. This was my daughters first accident and I was having her handle the details with some guidance. She was telling me that the shop said to not bring the car in for an estimate unless she already had the money for her deductible and only if we were going to have them fix it right away. We took it in a month later, expecting to leave the vehicle with them but Todd told us that it wasnt worth it for him to tear the car down to do a full estimate because there was a possibility of the car being totalled... so we took the car home after he took some photos. When we called our insurance company they told us that they needed the car to be torn down to get a good estimate. When I called Todd he told me that I had said that I didnt want the car torn down. When I disagreed with him and let him know that the other 2 people who were with me also heard him say it wasnt worth it he became condescending and began interrupting me mid sentence. When I told him the car wasnt running (the battery had died) he told me he would contact my adjuster because they couldnt have a vehicle that wasnt running at their shop. My insurance adjuster told me that even if the vehicle was totalled that the shop would be paid for the work they had done so Im not sure why he had such an aversion to working on it. Ive never had someone in the service industry speak so rudely to me.

My mom had the front of her Prelude backed into while it was parked. I had used Precision for some work on one of my cars before with great results, so I went down there and got an estimate. We called AAA ins and they said that was one of their most recommended body shops in that area.The car is a 1999 with original red paint in excellent condition, Todd and the guys that work with him did a fantastic job making my moms car look PERFECT again. To be able to get this good of a result is hard to do but much appreciated .Great work done here thanks guys!

After my accident, Precision made my car look as good as new. Jody was really great helping me with everything. I wouldn’t take my car anywhere else!

Amazing service from Jody! Genuine guy who is extremely helpful and friendly! The whole team at Precision Auto Collision is professional and efficient. Very trust worthy and they go above and beyond detailing your car! The only place I take my vehicles! Keep it up!

The team at Precision is just incredible. Every experience we have had has been outstanding. They are super friendly, and go out of their way to provide excellent service and quality work. I will continue to come to them for any/every auto repair issue. They are affordable and trustworthy. They even just buffed out a scratch for free. They are very deserving of my highest recommendation!

We had our vehicle fixed here are getting rear-ended. They worked with the insurance company and we paid nothing. We had two issues though. They were not as thorough as the first place (the first place wasnt partnered with the at fault car insurance place sorry couldnt use them) we took our vehicle and they left a new part in the car for me to install myself. First they didnt see/repaint an area that had chipped paint and there was a damaged plastic trim that had gouges in that should have been replaced and instead was only buffed to a shine (the rest of that trim had a matte finish though). When we brought it back they had to verify that the insurance company would cover it first, but they repainted the chipped tailgate. The plastic trim though, it was sitting in the seat brand new, but not installed. Rather than give them the car back and waste anymore of my time, I just installed it myself later.

The staff here did an amazing job on my vehicle after the accident. Jody, was timely and professional with every detail regarding any extra work that needed to be done and filled me in throughout the process. I could not be more satisfied with their performance and attention to my needs. Thank you again.

Its difficult to deal with any accident and fixing cars. There are so many auto body options out there. Ive used these guys for the second time in last 6 years- and will go back to them if there is another accident-(hoping to avoid another accident).Work is great, they keep you well informed on progress, well ahead of schedule, extremely helpful, awesome package all together. Its worry free and its backed with a great warranty. Hope you wont need a auto body work, but if you do, you cant go wrong fixing your car here. Youll be happy you chose this place.

Horrid customer service. They told me to come by for an estimate, then when I was there refused to come outside to look at the car because it was sprinkling. Thanks for making it an easy choice to not choose you.

These guys did an awesome job repairing my car. They even threw in a full detail for free. I would 100% recommend this place to anyone that needs collision repair.

Professional, reliable!

Great customer service, great staff. Always ready to help.

Picked up my car yesterday. Service was awesome. Gary took great care of me and kept me informed every step of the way. The car was also done on time and they assisted with the rental car.

Taken several cars for repairs over the years. This business is first class.Incredible customer service, I always work with Todd and Fred, along with incredible work, Honest and professional.Highly recommend!!

Insurance company recommended them. Although had an appointment, had to wait for ever to get an estimate. The guy seemed like he was doing us a favor by even coming out, had no clipboard, or anything on him to write things down, then he pulls a number out of the air and says it is between $1,500 and $2,000 and over a week. A real attitude. With $750 deductible, I felt like they were trying to stick it to the insurance company. Drove down a block to Laguna Niguel Collision Center, they took several pictures, looked up all the parts cost, gave me a written estimate, awesome attitude, told me it will be 2.5 days and the cost was less than my deductible at $650, so no insurance claim. Precision is just out there to rip off insurance companies, which effects all of our rates. Be smart and stay away.

Great people and great work! Thanks guys!

Quick serviceI was the third in line, my total wait was 19 minutesThe only rough thing was the estimatorHe thought he knew everything he talked too much and had a policing attetuide

Amazing customer service! Very helpful and efficient staff. Definitly recomend this place!

Standard prices, very helpful, pro active friendly service.

Good guys

Nice people and god work

Very professional they did good job on my car

Curbed up one of my wheels peeled off paint in some areas

Best place, hands down.

Excellent place