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Walmart Auto Care Centers
3142 Ambassador Caffery Pkwy, Lafayette, LA 70506, United States
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Walmart Auto Care Centers
Comments
Ar
Review №1

We come to them for all of our tire needs. It’s convenient because we shop while they work on it. They have plugged our tires and have replaced our old ones with new ones. This is also our go-to for oil changes. The work is done well and we receive great customer service.

Da
Review №2

They were super quick to replace my tire took maybe 20 minutes. Super friendly. Super amazing staff. Also the best prices. They were $20 cheaper then any other place in Lafayette for my tires and they had the right size and grade. Will be going back to do my other 3 soon!

Ro
Review №3

Cute girls pull up stop working on my tire repair to talk to them. Put air in another vehicle tire, another cute girl. Leaving my tire repair multiple times. From time started to finish to do a simple tire plug repair was over 45 minutes. For a job that I have had done countless times in less than 20 minutes. Not professional at all. Disappointed because I have received good service here in the past.

Ta
Review №4

Fast service under 30 minutes my tire was changed and ready to go.

He
Review №5

One 4 stars bc they didnt call to say car was ready. But they were quick with my oil change.

Ca
Review №6

Good service but Walmart doesnt provide their car care employees with the correct tool to perform their job efficiently. My access panel screws for my oil filter were stripped and they had no way to fix the problem they created. It would have been an easy fix.

Za
Review №7

No line, 3 out of 4 open tire bays, yet still waited an hour for my car to be pulled in and worked on. Took another 2 hour to install two tires. I know it takes a moment to remove the old tire, put the new one on, and balance it, but if you’re going to take 3 hours, then at least post average times it takes so people aren’t wasting time. Who the hell wants to spend 3 hours at Walmart?!

Ke
Review №8

They were quick putting on my tires

Bi
Review №9

Changed oil five times, bought 8 tires and got them installed there and never had a single problem. People were polite and helpful. Not the fastest service in town, but in the end of the day, its Walmart, do not expect red carpet to be rolled out for you.

Wa
Review №10

They tried to sell me the balance tieing it to the road hazard. Sorry. Balance is not usually needed on a good quality tire, and Douglas is a well made tire. Salesclerk dropped the argument when she realized she wasnt going to win, but not without a disrespectful slur in her retreat.A tire that HAS been balanced may still pulsate on the road. If it does, its probably out of round. Its usually a very cheap tire, poorly made.

Ja
Review №11

They took care of my tire and fixed the issue. Car drives great now! Go Walley World!

fu
Review №12

Quick service and friendly employees

ta
Review №13

Ive always had a good experience. Professional, and courteous. Thanks

Br
Review №14

I go to Wal Mart almost exclusively for my oil changes because I can get my shopping done while they take care of my car. Just recently, I went in for an oil change, and also asked if they changed brake/running light bulbs. I was told that they do for a small fee. No problem. I got my oil changed and my passenger brake light replaced. The next day, I was told that the brake light was STILL out. I feared a frayed wire or blown fuse. However, when I investigated, I noticed that there was no new bulb in my passenger brake/running light. In fact, there was no bulb at all! They took out my non-working part, charged for me a new one, and didnt install the new one. The good news is that Take 5 Oil Change is right next door to the Wal Mart that I did business with...Thats right DID business. They wont be given the opportunity to rob me again.

Ro
Review №15

Took 3 hrs. to change out a battery that had been tested the day before from another Walmart. Had the slip with date and location and still took 3 hrs. Employee ask why couldnt I change the battery myself. Not something you just ask a customer.

Ke
Review №16

Reasonable price and good service

Ja
Review №17

Wonderful price on oil changes that have been pretty reliable for me. Sometimes takes a while for service though.

Lu
Review №18

The Service manager was very rude and took his precious time to get a tech to come and enter our info. The check in process took longer than it took to get the oil change

Ni
Review №19

Horrible service in the tire center! Been standing by my car as I was told for forty mins and still have not been waited on. Rude employees walking around in slow motion purposely! Never again.

Re
Review №20

Slow they were training people using my vechile. Not mine do it on your own time.

Bl
Review №21

I waited over 2 hrs for an oil change. They also didnt do anything of the complimentary services in that timeframe and said I declined them on the paperwork

Ch
Review №22

Fast n great service

Ji
Review №23

The guys in the automotive department goofed off. With two people in front of me it still took over an hour and a half to change two tires. Thoroughly disgusted with the customer service on this trip

Jo
Review №24

I went get my oil change for the first time .one of the employee to they was done . The next week my uncle check my oil my was still black they never change my oil .Never again I bring my truck to wal-mart for any service

Wi
Review №25

Fast Oil Changes

Mo
Review №26

Just waited 30 minutes in the parking lot for an oil change and wasn’t even acknowledged. Wouldn’t recommend coming here.

Rh
Review №27

Had to call 4 times to even get an answer. Associate wasnt helpful at all

Do
Review №28

The assistance I got was outstanding

Ma
Review №29

Took 2 1/2 houts to put 2 tires on.

Ma
Review №30

Great management.

St
Review №31

Pretty good service

fa
Review №32

The lady on the money mart name Wendy she always rude to the customer is not my first time I see this how she treat the customers I will talk to her manger and see

Sa
Review №33

Slow, employees have no sense of urgency

Al
Review №34

Worst customer service ever!!! DONT buy tires from them go anywhere else even if you have to pay more!!

Tr
Review №35

Service could be better

Ki
Review №36

Very informative

Bl
Review №37

Great

Le
Review №38

Its Walmart what can you expect.

Tr
Review №39

Trash

Ch
Review №40

Slow

Ke
Review №41

Great

Information
8 Photos
41 Comments
3.2 Rating
  • Address:3142 Ambassador Caffery Pkwy, Lafayette, LA 70506, United States
  • Site:https://walmart.com/store/531-lafayette-la
  • Phone:+1 337-989-0262
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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