Made the appointment last minute online after hours and they were gracious enough to accept it and worked me in. Went in for an oil change and brake job. Thank goodness I went in when I did. I didn’t need brakes but tires were completely shot and I had a 400# mile trip 4 days later. Now my daughter and I will be safe on our trip. Thank you guys! *** I promise I won’t ask if have a sooner appointment then you quote me!!!***
After 3 separate failed attempts to get my front driver’s side headlight changed. I finally found this auto shop. Although my headlight is proven to be somewhat difficult to change the gentleman at the counter did not rest until he was able to successfully help. He came through and was able to get my light changed in less than 30 minutes which was a total lifesaver since unbeknownst to them, I have a road trip planned on Monday. Their professionalism, fair prices and quick work have gained a new customer in me. Thanks guys!
Awesome place, made an appointment, Dave took great care of me, Rolando is a fantastic technician, found the problem immediately and repaired it, top notch tech
Dave the manager is honest and knowledgeable I wouldnt take mine or my family cars anywhere else.
No one wants to go on vacation and have your car break down, let alone when it’s 109 degrees. This is exactly what happened to me within 45 minutes of arriving in Indian Wells,CA for a getaway. Going to the grocery store for supplies and coming out to discover my car would not turn over was beyond upsetting. How could this be happening?! In the last 3-5 months I got a new battery, oil change, and new spark plugs and coils. Admittedly, having car trouble is a HUGE fear for me, so my recent car care had boosted my confidence… until 3 days ago. I google searched “The best car repair in La Quinta, CA and Mountain View Tire & Auto was on the list and the details in the reviews convinced me to give them a call. Trevor, the service writer I spoke to was so accommodating and reassured me they could help. They were totally booked the next day, but he advised me to give a call the next day to see if I could get the car towed there for an appointment the following day. At least I could get my car from the Sprouts parking lot where I had to leave it overnight due to a AAA mix-up and the heat to somewhere safe until it could be looked at. The next day, One Uber, and a AAA tow later my car made it to Mountain View Tire where they immediately brought my car into a service bay. What a relief! I completed the intake paperwork and then Trevor said they had a cancellation and could at least diagnose the problem. Being out of town and away from my trusted mechanic I was at a disadvantage- even more so being a woman if we’re being completely honest. I called my mechanic back home and he speculated that based on what I told him about the car’s symptoms it sounded like it could be the fuel pump. I shared this with Trevor and he willingly heard me out and said that was a good place to start and they would do their overall diagnosing. Off I Uberred back to where I was staying to await the Dx and hopefully get the car repaired and usable the next day. Well good news: Trevor called to say the Dx indicated it was the fuel pump, there was a new part available and due to another cancellation the car could be fixed by the end of the day!! And the cost to repair it was reasonable based on the research I had done when waiting for the AAA tow guy. When all was said and done I got a vacation day back and a HUGE PIECE OF MIND because Mountain View welcomed me, worked to accommodate my emergency needs, and best of all made my Nissan Murano reliable again. It hasn’t run this well in years. I think I have a very high standard for giving 5 Star reviews. AND I really need to be impressed to write a review of this length AND while I’m still on vacation no less. I would return here no question and would refer friends and family. Oh and, the Nissan dealer was 100 yards away where I know the cost of repairs would be substantially more, and who knows how I would have been treated. Thank you to the Mountain View team that saved my vacation and so much more.
Friendly staff, great prices!
Been to a lot of shops... mountain view tire knows there stuff. Knowledgeable, friendly and good prices. Loved it
Very professional and helpful. Recommended products that were right for my old car to keep it running. They were up front about cost and didnt hide anything. Great service and great customer service .. Im definitely going back and recommending them to my friends.
They did a great Job with my Toyota Sequoia. My car is running like a champ.
Took my car there for tires, when changing oil a couple of weeks later I noticed their technician took the time to find and install screws in the belly pan the dealer had left out the last time they serviced it. Thanks for the great service!
Love these guys they always take care of me. Thanks
Honest, friendly, affordable. Love these guys.
Luv these guys, fast, smart, helpful! Exemplary problem resolution artists!
Only had a screw removed and a tire patched, but well organized, clean and tidy and all covid preventatives in place
Staff was very knowledgeable and friendly.
Manager, Adam and service staff are always friendly, knowledgeable, and prompt at giving service. I am always given a report on the condition of my vehicles in simple terms and never pressured to buy unnecessary services. Their prices are reasonable and many times they check on and assist me when I drop in at no charge. The facility is clean, bright, and well appointed for waiting on services being rendered. I would recommend and trust Mountain View Tire in La Quinta for all my family and friends.
I had an appointment and my car got right in. They have serviced this vehicle since I bought it. Very professional and they always do a good job and do not try to sell me things I do not need.
I received the most excellent and professional service here. Losing coolant,and they found that my water pump was leaking, along with a bad thermostat. A tad bit on the expensive side, and it took a while to fix, but well worth it to not be sitting on the side of the freeway waiting for a tow truck. :)A+++ Thank you all for your excellent service to the community!!!
As repairs go this is a pretty good repair shop that’s not to say it’s perfect, the waits are long and they’re not cheap. They generally do what they say they’ll do and if you’re willing to wait your car will be in reasonable good shape.If you make an appointment I found them to be on time. If they have to order a part it can be longer.It’s not exactly friendly and they can be a little abrupt but they do what they say they’re going to do and that’s a bonus. They do try to upsell you so be aware of what you want before you go.
Came for the free tire airing quick and simple
Very trustworthy and friendly. By far the best service I. The valley! Kelly and Adam are very knowledgeable and honest, they always take the time to make sure the job is done right and explain in great detail everything being done to service my truck! Highly recommend !
My experience here was terrible. Poor service! I was told by Mr. Webb that the tire needed a small repair, Mr. Webb reassured me that the tire was repairable. It was supposedly repaired and shortly after I had a flat tire.I had warranty on tire, replacement of the tire was needed. I had to tell the manager how to do his job!!! Mr. Webb tossed the problem to Daniels Tires. I do not recommend Mountain Views Tire in La Quinta.
Great customer service
Consistent and Excellent service. Gus is a great representative for this compnay. Outstanding customer service by Gus.
They helped me fix my tire efficiently and I was on my way.
Honest and helpful! Came here with a screw in my tire. They said repair would take 45 minutes, so I wandered over to Panera across the street. 10 minutes later, I got a call saying unfortunately the screw was too far to the side, it probably cant be repaired, and they need to order me a new tire. I agreed to pay for a new one and started walking back... only to find out when I arrived that they decided they might as well try, and it turns out the screw wasnt in far enough to puncture so I dont need a new tire after all (and the repair was free because the bigger labor wasnt needed due to the minor puncture!)Really appreciate them not just taking my money even though we had already agreed to pony up for a new tire (and the tire is doing great.) Would definitely recommend!
Always a great place to service your automobile!!
I really recommend this place, professional,friendly staff.I got help for my Mercedes, thank you very much!
Mountain View Tire & Auto Service - La Quinta again demonstrated OUTSTANDING customer service lead by the shop manager. The team always is professional, timely, and supportive of their customers. Hands above the average you would expect, exceeds expectations every time I visit them. Thank you for a superior job well done !
I would highly recommend the La Quinta location. I called and spoke with Adam 10 minutes before closing time just after limping my car thru rush hour traffic to a gas station. He helped me problem solve the tow and the key drop and then got right back to me first thing in the morning with a clear communication about the problem and the cost. Adam was calm, professional, and responsive and made a stressful situation manageable- thank you!
Awesome service. The guys at Mountain View got me right in to install a new battery on a Sunday. They also pro-rated the cost of the NAPA battery. Very pleased. Ive been having my car serviced there for over a year and will continue to give them my business.
I had a sudden flat tire beyond repair and limped in on my mini spare an hour before closing time. Replaced the two front tires with new and ordered overnight delivery of two more for rear. returned the next morning for mounting of those two. Couldnt ask for better service.
These guys are the best. They are on time, straightforward and do NOT rip you off. I have had three different cars to them over the past 6 months and while I am willing to pay to get the fixed, they explain the problem, call back when they say they will and no not try for the quick buck. One time they didnt even charge me to have a car diagnosed just simply walked outside and reset my computer.It is refreshing to get customer service these days most especially from a garage the provides all types of service.It all comes around! I have recently called I 10 Volkswagen twice for a service appt. for my daughters car I bought two months ago and never even got a call back after leaving messages.They can take a lesson from these guys.John
Great service. Go see Adam.
Took my minivan to them on a Sunday after I accidentally hit a rock along the shoulder of the Indian Canyon road. Very professional staff. They examined the vehicle and showed me the problem. They fixed my vehicle in couple of hours and gave me a detailed explanation of post fix alignment tests. Mountain View Tire and Auto Services saved our vacation!
I am more than satisfied with the service they provided. On my way to school I got a flat tire. To make matters worse, my spare tire was out of air. I mention to Daniel, a great guy btw, that I had an important class I had to go to. He kindly offer to drop me off at school and have my car picked up and repaired as I attended said class. They truly saved my day. Mountain View Tire & Auto Service do really go above and beyond for their customers. Special thanks to Daniel, thank you buddy.
I dropped in without an appointment due to a nail in a tire. I was promptly greeted and the problem was resolved very quickly. I dont know how the service could have been better. I would strongly recommend Mountain View Tire to anyone with a similar problem.
Great staff!! Adam and Gus are awesome. I have been a customer for years and they are honest and communicate everything.
I do recommend buying tires from Goodyear, I did buy tires for my Dodge Durango. They try hard to get you in and out as fast as possible. They work under pressure well when it is hot but they did a great job for me and my safety. Ask for Adam in La Quinta,
Been going here for years. service always good and prices are reasonable. Adam the manager is always helpful and explains the repairs needed well.
I was able to make an appointment in short order and multiple service items completed in time as promised while I walked next door for lunch. Very friendly staff that explained all of my service options.
They may do a good job at changing oil but their customer service is terrible, at least if you’re female. I first had to wait while the only man at the desk made two phone calls. Then another man came into the counter and a second man came out and waited on him first. Then the original man got off the phone went through several papers, walked over to a computer, looked at it; then turned to another paper and glanced at it until finally asking me if he could help me. If it hadn’t been that our family had recommended this place, I’d have left.
My blower motor for my AC/Heater stopped working. They replaced it for me. The next day it was making a noise. I brought it back and we rescheduled to take a look at it. They pulled it out, checked it out and put it back. It worked fine. The next day it was making the noise again. They ordered a new blower motor. I rescheduled and they replaced it with a new one. No noise and it works great. They were very helpful and sincere and I will be going back next time I need service. I would recommend them to my friends, they have earned me trust.
I always have a good experience dealing with Mountain View Tires. I find them efficient, professional, and trustworthy. If they make a mistake, they always fix it quickly to my satisfaction.
Mountain View Tire in La Quinta has been taking care of my autos for three years. When I first arrived with a used but new vehicle to me, they noticed several areas that would need repair. I knew of these areas because Toyota had already advised me of the problems. In fact, there were a couple of things Toyota included which were not necessary now or in the near future. They came up with a game plan for repairs - what needed to be done right away and what could wait so I could budget out for repairs. They are thorough, and so very honest. Their workmanship is outstanding and most of all, their friendly attitude, respect and genuine care surpasses any I have ever had. When I leave Mountain View Tire in La Quinta, I have a peace of mind knowing we have done everything possible to see that I reach my destination without incident.
These guys always do a great job for me. They are professional, courteous, and have the skills needed to get the job done in a timely manner. Ever satisfied.
I just came in off the street with a flat tire, they took me in instantly, and patched my tire within 20 minutes. I’ll drive past 50 tire shops just to get to mounting view. Thanks guys!!
Scheduled service visit. Friendly service. I went to the store to pick up a few items and by the time I returned--my car was ready! Very pleased with the service!
We were able to call and get the car in for evaluation immediately. Turned out we needed a battery. Thank for so much for your assistance and resolution!
Adam is the real deal. I was visiting La Quinta from out of town and my car began over heating. Recognizing the urgency of my situation and my need to get home, he quickly and efficiently diagnosed the problem with attentive care. Im certain he put off more profitable car repairs to resolve my situation. Since I didnt have the time or resources to stay the night in La Quinta for the full repair, he coached me on how to get home without the car overheating. He knew becasue he had thoroughly tested it himself throughout the afternoon. I left with the peace of mind I could get home without being stranded. To top it all off, Adam called me the next morning to see how my drive went and how my car performed. This demonstrates genuine concern, awesome service, and accountability. I highly recommend this shop.
Adam was so super helpful. He went out of his way for me even though he was busy. I really appreciate his time and help he gave.
Gus is the man!!! Excellent customer service, never felt pressured or upselled. Extremely fast and quality service. 2 tires installed for less than $200 in less than 30min. You must try these automotive professionals!
This place has very helpful staff who care and make sure youre happy with the way your car is fixed up. They go the extra mile to make sure you understand everything that is going on, which I appreciated. Highly recommend!
I have been seeing the guys at Mountain View for a little over 10 years now and always have the best service done on my vehicle in a timely manor.
Highly recommended. Trustworthy and always outstanding service! Thank you Adam and everyone at Mountain View!
Always ready. Very friendly. Always go over all your things on the car that need your attention, but never try to make repairs unless you want. Always stand by their quotes.
Great service. Quick and affordable . I have had 3 or 4 different cars serviced there, and I have bought at least 6 sets of tires from them. They really know their stuff. Ask for Jim, he will take care of you. And have lunch at Hamiltons next door while you wait.
Completed the oil change faster than estimated. Great coupons on their website
Dropped Off Car at 9 A M was told i would get a call as to repairs needed, 9 hours went by and no call so i called them, Manager ADAM WEBB answered and when i asked why i did not get a call on the car he said let me check, Then he had another worker get on the phone to tell me they did not have time to look at the car, Yet no call to me ti let me know i had to call them, Very poor service and ZERO communication dont know how they will stay in business, DO NOT USE THIS PLACE !! Horrible, I will now contact their Corporate office to let them know of the LACK OF CONCERN and ZERO SERVICE after waiting all day expecting to pick up a finished car .
Been bringing my car for tires and normal servicing needs...dealer too far away. Trust these guys more than my dealer. Great personal, honest service.
Got my tires and home in 1 1/2!
I needed new tires in an hour, and, I was out with in that hour. Very satisfied.
Got my truck in on time a out on time
This is the most honest automotive shop I’ve ever traded with. Great fair service!
They have always been helpful. Once my vehicle warranties have expired I always took my cars there to maintain them.
Always nice and explain everything, prices very reasonable
The employees here are always nice. They dont try to sell you repairs you dont need.
Excellent service! Responsive and professional! I will be back.
I always find the staff at Mountain View to be helpful and fair.
In April 2015 I hit a curb and blew out both side walls out of both left tires.... I limped my way over to the Walmart Tire & Lube Express only to find it undermanned and no one seemed to be moving with any sense of urgency as four customers waited in their waiting room.... Mountain View tire is between Wendys and the 111 in front of the Walmart Plaza and answered the phone had tires in stock I needed and has been able to turn me around very rapidly.As a business owner with time constraints today it was very valuable to get the customer service I did from a place understood my situation.
Very friendly staff with great prices
Ive taken 4 of my vehicles here. They are very professiinal and reliable.
Needed tires but after being turned away from Walmart we showed up close to closing. Adam was great and got all new tires on in no time even when it made him stay late.
Excellent quality of staff, efficient and knowledgeable. Highly recommend for your vehicles service needs.
I limped in at 4:30 on a Saturday with a runflat tire that I had to keep putting air in coming to the desert from lake Arrowhead. They closed at 5 and were busy but Gus assured me that they would fix my tire even if they had to work over. That allowed me to move another load down the next day. Thanks,guys!
Mountain View did a great efficient job as always with an oil change and tire rotation.
Awesome help ........... new to area ........ needed tires checked for air and they did it right away and only took minutes !!! ........ Need tires..............I willll go there .......... Diane LaFayette-Cardozo
Expensive but they Do good work .
Great customer service!
Nice people, fair prices
Do go here. More than one bad experience. Poor customer service.
Excellent customer service!!!
Tried to RIP me off
Service was prompt, friendly and excellent value.
Great customer service.
Great service
Always honest and helpful
The staff here really helped me !
Friendly fast service.
Been going for years!
👍👍