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Window Works
10909 Murdock Dr, Knoxville, TN 37932, United States
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Window Works
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Re
Review №1

Weve had several experiences with Window Works. We bought all of our windows from Window Works and they are a great company to deal with. We also got locked out of our house and Chris came very quickly with a tall ladder to help us get back in! They are extremely good people in general we literally cant recommend them enough

Ki
Review №2

I have used window works on multiple occasions and will continue to do so. Chris, Wendy, and all of their staff have been a joy to work with. even during this time when getting products in can be a challenge they have kept me informed and done everything that they can to make sure that they do the best job possible. I cant recommend them highly enough!

Jo
Review №3

Wonderful experience from the quote phase all the way through installation!

Cr
Review №4

We recently worked with Window Works to have a total of 25 windows removed and replaced. From start to finish the process was seamless. We received the highest quality from all involved (salesman, office staff, and window installers). The overall experience we had was truly remarkable. They exceeded our expectations and went above and beyond to ensure we were happy with the work. In fact, the installers even noticed a couple of minor flaws on two of the screens and immediately called it to our attention and placed an order for the replacements. So, refreshing to work with such a dedicated and honest company. We will certainly call on them for all future needs and would certainly recommend them to anyone who is looking to hire a company that makes it their duty to complete the job to the highest level of standards. THANK YOU WINDOW WORKS!

Am
Review №5

We are new to TN, and bought a house that was in desperate need of new windows. We picked Window Works because of their high reviews and the fact that they are local, and the windows are made in the US. Chris came out and gave us our bid. He was very friendly, professional and knowledgeable. At one point, we had a slight hiccup and the owner, Wendy, immediately called and resolved the issue with us. We were very impressed with the way she handled the situation. Allan and Michael installed our windows and they did a great job. In fact, the new windows were put in way better than the original windows in the house! Allan and Michael were very professional and friendly as well and were respectful to me as the homeowner. They took time to show me how to operate my new windows and they cleaned up their mess when they were finished. We are VERY happy with our windows! I have always wanted double hung windows - I feel like a queen! They are easy to clean, and I love that they can be left open at night because of the safety clips. I cant say enough good things about Window Works and our new windows!

st
Review №6

We have lived in our home for 40 years and it was past time to update the windows. We had the original 1970 era windows with storm windows added in the early 90s. We had used Window Works previously for a window or two, at a rental property, and had always been pleased.We replaced all of the windows in our home, 15 total. The initial interview with Window Works went very well and our order was placed. When the new windows were ready, Window Works worked to our schedule for installation. The process took 2 and 1/2 days. The construction of the windows are top notch and the molding materials are custom built on site to fit perfectly. The installers were very professional, clean, and family friendly. We couldnt have asked for a better experience. Our home looks great!

An
Review №7

We would highly recommend this company. From the beginning, making phone contact, to having a representative come out and measure window replacements, going over all options, to install, very impressed with every step.We had 9 windows completely replaced and didn’t have to do anything afterwards except hang curtains back up.

Ru
Review №8

From Jodi the estimator, to Chris the owner, and Allan/Mikey the installers, was a great experience from start to finish. Installers were punctual, professional, and did a great job helping to transform the look of our home.

ea
Review №9

We replaced our 30 yr old aluminum windows with Okna double hung series 600. The sales person, Jodi, measured the windows and provided us a price to replace 17 windows. The sales process was very informative, reasonable with no sales tactics or nonsense. The windows were made with the measurements taken and ready for installation within the timeline Jodi provided us (8-10 wks). The installers did a fantastic job and finished in 2 days. They kept inside and outside clean. We are very pleased with the entire process through Window Works. We love the operation and look of the windows!

Do
Review №10

Very professional crew...did quality work with excellent windows!

Al
Review №11

We had to replace all the windows in our house and we looked around at several businesses that offered their services. We met with Jodie at our home and decided to purchase from Window Works. She told us it would take a couple of months maybe up to three months but that she also said the windows might come earlier. Indeed it was 10 weeks but the day after the windows arrived at the office they had two highly skilled and professional installers at our house. They were on time and finished in one day. We highly recommend doing business with window works.

Li
Review №12

Everybody from the office staff to the installers did a fantastic job! Allen and Mike did a fantastic job installing everything and they know what they are doing for sure. They worked well together and answered any questions I had. Chris came out to give an estimate on his day off and that went a long way. They installed Okna windows which are by far the best windows you can get in our area, I researched manufacturers for hours and believe me these are better than the more expensive competition. They are not the cheapest in town, but when you know the quality of their products and how they operate they are definitely have the most value in town. I will always pay a bit more for quality and to have people that value our community as they do. Thanks for the windows and door! You all rock!

Mi
Review №13

We just had new windows installed and we love them. Great quality and value for the cost. The whole process was very easy and the installers were great.

Sa
Review №14

We replaced our 50 year old windows and could not be happier with the results. The windows look SOOOOOOO good and the install was easy and clean. The install crew was fantastic - very respectful, worked quickly and efficiently and cleaned up every single piece of debris as they went along. This was a much easier process than I imagined it would be. We will definitely recommend Window Works!

Ca
Review №15

I am so completely delighted with my new windows from Window Works. They operate like a dream, move with the touch of a finger, and have made such a fantastic improvement in the looks of my little house. From the first telephone call, to the visit from the sales representative, to the arrival and departure of the amazing installation team, I have been totally and completely satisfied. The quality actually exceeded my expectations.If you want the best, call Window Works.

Ra
Review №16

We used Window Works for replacement windows, sliding glass doors and gutters. We found their products exceptionally well made and energy efficient. (Made in America). The sales experience was excellent with great examples of installs in the show room. Both crews were very professional and respectful. They took care to not damage landscaping, cleaned up, used face masks when inside. The craftsmanship of both was outstanding with attention to detail. Only a few corrections were needed and those were handled immediately. The window crew even went above expectations and matched well our cedar siding in our sun room instead of using metal cladding. We used WW based on several neighbors recommendation and experience and would not hesitate to recommend them to anyone. We are really enjoying our new clear windows.

Ty
Review №17

They do good work, and do it for a reasonable price. No high pressure sales tactics, and literally came in about 20% under one of their competitors (for windows, siding, gutters, soffits and fascia). Their schedule was pretty close to what they originally quoted, and it took them about 3 weeks to complete (due to rain). Charles and crew even took into consideration my plans for certain areas while installing, leaving a header for me to install a deck against on the side door (I had torn the old one up), and installed new lights on the side (rather than the old ones they removed). If I had one piece of criticism, its that some of their staff are terrible at responding to email; call them if you need anything quickly.

HA
Review №18

Window Works did a good job throughout the whole process of coming out to our house for a quote, letting us know the time frame of when the windows and slider would come in, and getting them installed when they said they would. Everything was done in a professional matter and they did a good job communicating throughout the process.

Ra
Review №19

Astonished! I was astonished at the superb craftsmanship of Allen and Micheal from Window Works who replaced six of my windows. Their expertise immediately became evident on just the first window; making masterpieces out of each window in turn. I should have had Window Works to do this years ago. Thanks, Allen and Micheal for a job well done.

La
Review №20

Excellent experience overall. Prompt. Courteous. Cleaned up every day. Would highly recommend them.

ma
Review №21

This was our 2nd installation of windows.We enjoyed our beautiful windows so muchthat we went ahead an ordered 4 morefor our garage.Once againWe can’t say enough good thingsabout our installers.. Allan & Mikey.These two guys are a breath of fresh air.We were lucky enough to get themfor both installations. Crazy as it soundsthey exceeded our expectations.Polite, friendly, meticulous from installing our windows to cleaning all areas that they worked in.Rare breed .... hard to find Customer Servicelike that these days.Allan, Mikey you are TRUE ROLE MODELS !!Thank you so muchHave a Merry ChristmasMaureen

BR
Review №22

Excellent customer service experience. Our new windows are AWESOME!! I would highly recommend Window Works to anyone. Also worth noting that I had several estimates provided from various companies. I’m glad I chose Window Works as they delivered on their promise. Total thumbs up👍👍👍👍👍

Ca
Review №23

Very pleased with the finished work. We had them install replacement windows throughout (Okna mid-price vinyl) and Prodigy One-Piece Insulated Siding (high end with 2 lifetime(s) transferable warranty - even HAIL damage warranty!)The window crew came first and worked seamlessly as a team. Clearly have been doing this together for a long time. I had a few interior molding cracks and even though interior wasnt part of the contract, they Dapd it for me. (Thank you!)The siding quality is fantastic and I can see why it will last. Other contractors who have come by (i.e., painting contractor, carpenter working on my deck, etc.) have all commented on the quality of the siding.There were a couple of punch-list items I found and they came back, no questions asked, and fixed them. You cant ask for more than that and I would 100% recommend them based on how they responded to my concerns.Thanks for the professionalism, concern for quality of job and also the patience for the amount of time Chris spent answering my (MANY) questions ahead of time before I decided on using them or which products to go with. He was not a high-pressure saleman, either, which I appreciated.BEFORE/AFTER pics probably dont do it justice. Its very sharp looking - an unusual Cape Cod Gray (lots of compliments from neighbors.)

ka
Review №24

Great work all in one day. Very neat work and beautiful windows. High quality windows and easy to clean with the tilt in. This is a very friendly company with the best workers. I felt like we had known them for years. Thanks guys. We are very happy customers. Gary & Karen Massengill

To
Review №25

Excellent service and very professional installers. This is a very low pressure company with great people. Everything went smoothly and installation was quick! And the new windows are beautiful! The quality is more than I expected for the price. Would highly recommend them to anyone looking to replace their current windows.

Te
Review №26

Very professional and very mathoughical about there work. Cleaned up job site, like no one was even there. Allan and Mikey are a great team. Hope they do my next job.

Sc
Review №27

The salesman who came to our house was very professional in his presentation explaining all of the options available. I can’t say enough good things about our installers. Very professional, proud of their work, courteous, conscientious, and on and on. We had 16 windows installed and the two of them worked great as a team. These are the first replacement windows we have purchased and if we ever need any of the other products they offer I am sure we will use Window Works again!

Mi
Review №28

Very happy with our new windows!! These replaced windows that were over 30 years old and we cant wait to see the reduction in cost and energy saved on our electric bill - it should be phenomenal!!! Would highly recommend!!

Li
Review №29

Great windows and door. The guys that did the install were wonderful. Not a nail or any debris left. The replaced 30 windows and a patio door in 2 days.Very honest people to deal with.

Ge
Review №30

Our windows were installed this past Monday and Tuesday. Terrific experience. Jodi was great to work with and your installers, Allan and Michael were just terrific. Fantastic job. Thanks so much. We love our new windows.

Ri
Review №31

We called window works and they came out to our church and gave us an estimate this was the beginning of what would be a great experience with these people they gave us a time line on getting it done and from the dollar amount on the estimate to the time of getting it done was right on they done a great job well pleased thank you window works

Sa
Review №32

My windows for my home were installed in a very professional manner. The installers were friendly and they cleaned up after their work. The entire process - from purchase to installation was smooth. I was able to get all my questions answered. Definitely recommend Window Works!

Re
Review №33

Window Works is a great company to do business with from the initial consultation with Chris to the work Performed by Steve and his crew. I would rate them 10 stars if I could! Don’t shop anywhere else.

Pa
Review №34

Outstanding. Chris was very informative, helpful and offered advice. Wendy took the time to show us the different options at the showroom and answered all our questions. The installation was able to be scheduled the week we needed it to be and the installation team showed great attention to detail and were very professional. We would highly recommend Window Works.

ni
Review №35

Window Works is a great company. They installed new windows and sliders in my entire house and they look great. The sales rep, office staff, and installers are all very professional and are great to work with. I highly recommend them!

An
Review №36

I have been working on getting my patio door finished scene February of last you still not finished. I call the company an get the answering service and no one will return your call. I am so disappointed in this company I use to recommend them not anymore the company has changed and no for the good.

Br
Review №37

We are renovating a 1950’s home which had two sets of windows on it. The original windows and vinyl on top, just a dang mess.I wanted clean, simple, single hung windows for the home and to replace a huge picture window as well.Window works quoted a fair if not competitive price. They came and removed the old windows, replaced with new windows and caulked everything up on the inside and out.They did an excellent job communicating with me through out the project. I will absolutely use them again for future remodels.

Mi
Review №38

Chris and crew replaced my original 70’s windows with new double hung windows. They also replaced my moms windows at her house. Top notch service and quality. Huge difference for the house. I’ll be getting my doors and gutters replaced through them also.

Bu
Review №39

I have used Window Works for windows twice and for siding. This is the only company I will consider. The estimates beat all others, the installation crew is clean and professional, and the customer support is top notch! The crew does a great job cleaning up after themselves - couldnt even tell they had been there. The Okna windows look and preform great. The installation crew even custom fit sheet metal to dress up the metal window headers. If you are looking for windows or siding, look no further than Window Works.

Am
Review №40

Excellent service! Fast installation and attention to detail! Highly recommend!

du
Review №41

We are very pleased with our new windows and sliding glass door. Chris was very knowledgeable about the best type of windows for our area and home. The installation was a very quick process. The installers even finished the work while it was lightly raining. I would highly recommend Window Works because of their great customer service and high quality products.

Al
Review №42

We had windows, siding and guttering installed. We love the products installed and our home looks NEW. Chris and Wendy were wonderful to work with during the installation process. The installation crew did a fantastic job, paying attention to detail.

Ma
Review №43

Your installers are great! We will be asking for them again, when we have the second of three sets of windows replaced. The window tinting works great! We will also be getting this on all the windows. You should suggest this to the homeowners, as it really makes a difference with direct sunlight.

tr
Review №44

I wish I had the experience the other reviews have had. I have constantly been lied to the entire process, it’s always some excuse why they couldn’t come or why it’s taking so long if I had known from the beginning I would have went with a different company. They told me 2 weeks to get gutters done It’s Now been over 4 months and I’m still waiting on gutters that I’ve already paid for. I’ve been there multiple times to ask if they can get them done as I am now selling the house and they can not give me any time frame just excuses. This is a HORRIBLE company and I would stay far away.

Gi
Review №45

The sales guy who came to our house to talk to us was very friendly and he was not pushy at all. It helped put us at ease as he explained the different types of windows and the process. We were also assured of the trustworthiness of the guys who were going to come and install the windows. It became an easy decision and we called up the office right after Zach, the sales guy left our house. The ladies in the office who answered our calls were also very helpful and we paid our 50% deposit, etc and were told that it will take some time. The main area for improvement perhaps was to have more communication throughout the process. We werent told when the windows were ordered, or when they were expected to be shipped, or when we could expect the installers. After 2-3 weeks of waiting, I wrote to the office to get an update. Only then, did i get a rough timeline. All good otherwise. The installation went without a hitch, the two guys were very pleasant and nice and even took off their shoes in our house when we asked if they could. They were professional and did a great job as well. Thank you Window Works. We love our new windows!

Ma
Review №46

This is the second time that this company has provided new windows for us. Their prices are reasonable and the whole process was handled very professionally.

Ar
Review №47

Outstanding and highly professional team. Exceptional quality and highly reliable service.I will higher them for another project next week.I recommend them with no reservations!!!!

Sa
Review №48

Everyone at Window Works is very professional, courteous, experienced. They do a wonderful job! I would certainly recommend them.

Ol
Review №49

“ Everything went so smoothly and was very professionally-handled from start to finish. I would highly recommend Window Works to anyone I know - and have suggested them to at least 1 friend since doing business with you all. I wish all 10 windows couldve been installed by you but the contractor had to get the front 5 in on short notice in order to complete the brickwork on front of house. Hence he had to re-frame all of those windows in order to buy stock windows. I am VERY pleased with Window Works and your pricing is awesome!! Thank you for an excellent job. Olive ”

Da
Review №50

We love our new OKNA windows! No more thin single-windows, and street noise is greatly reduced. The installers (David and Steve) are craftsmen in their own rights. Very courteous and personable. Once the job was done, they left no trace that they had even been here! Highly recommend Window Works!

Bi
Review №51

We had our windows installed on 2/3/2020 by Dave and Steve! They did an excellent job! Chris and his staff run an awesome business! We would highly recommend them!!

Ma
Review №52

I absolutely love my windows they did a good job and was professional i would recommend them to everybody you will love them...

Ta
Review №53

I am beyond pleased with our new windows. It was amazing to watch the transformation from the old 1980’s windows to the new ones. The crew that did the replacement were friendly, efficient, and knowledgeable. My house was as clean when they left as it was before they got here. I can’t say enough good about them!

Sa
Review №54

Everyone we dealt with, from the salesman to the office staff to the installers, was courteous and easy to work with. Zach, our salesman was not pushy at all. He listened to what we wanted, answered our questions, and then did not pressure us. In fact he gave us a quote that was good for an extended time...I think it was a year. The installers went above and beyond our expectations. They rescued bats from behind our shutters and cleaned up all the mess from that. They were friendly, helpful, and fast. Not only all that, but their prices were reasonable. We are very pleased and would recommend this company.

Bi
Review №55

Very professional from quote to install. The team raced against rain to get me completed all in one day and didnt leave a trace on departure. Very pleased with my 15 new windows, great job.

La
Review №56

Chris and everyone with Window Works went above and beyond my expectations installing 9 new windows. I went to work one day and came home to all 9 perfectly installed and no mess to clean up. Thanks!!!

Ch
Review №57

Bob and Jack were extremely professional with the install of my new replacement windows. I was comfortable with them in my home. The job they completed was excellent workmanship. Jacks caulking was the best Ive ever seen. I am thrilled with my new windows!

Di
Review №58

We have built three homes in our 54 year marriage and only wish we could have used Window Works for each of them! Chris came to speak with us and his window installation expertise was very extensive. That, along with his honest caring and consideration of our needs, leads us to highly recommend Window Works for your home building or remodeling projects.

Ri
Review №59

I am very happy with my experience with Window Works, from the estimate appointment to installation completion. And most importantly, fair pricing. Great company to do business with!

Da
Review №60

Excellent experience! We had 17 windows replaced and the install crew finished them in one day. Everyone I dealt with from my first inquiry to finished job was courteous and professional. I highly recommend Window Works for top quality windows and service.

Ja
Review №61

Highly recommend Window Works! An awesome company to work with! A great experience from every aspect! Chris, our Sales Rep, Wendy Hughes in the office & the crews who installed our windows & siding...all were very knowledgeable, polite, helpful in every way, & the crews worked diligently & efficiently to complete the work in a timely manner! Window Works values their business & most importantly their customers! Wendy Hughes was in close contact with us from beginning to the end of our project! The one on one we received from everyone at Window Works was very impressive & appreciated! A huge project for us was made so easy by the awesome people at Window Works!! Thanks to all of you!!

De
Review №62

We just had our windows replaced. They are beautiful. We had 20 windows and they sent out 2 crews. They got it done in one day and was very good and quick about it. The workers were very nice and they knew what they were doing. I highly recommend Window Works.

Bi
Review №63

I absolutely love my new Windows. The guys were fantastic. They replaces 10 Windows in my home in 5 hours, in the cold weather and spitting rain. Thank you window works for wonderful job well done Your guys deserve a raise thank you Billie Shanken

GA
Review №64

Everyone was exceptional. ... from the office staff, to the salesman, and then the installers. Definitely would recommend. In fact, my sister has called for an estimate after our great experience.

Te
Review №65

We just had 22 windows installed. Our sales rep was not high pressure or your typical window sales guy, which is one of the main reasons we chose them. Our installers, Alan and Michael (I think), were outstanding. They were respectful to our home and family, cleaned up everything, and they paid attention to details. Im confident they did it right and didnt skimp on anything where I know they could have (replaced rotting wood, rather than covering it up). They look fantastic!!!

Ke
Review №66

Wonderful experience! Very professional service. I am very happy with my purchase and installation. I highly recommend this company to anyone. I look forward to doing business with this company again.

To
Review №67

Great company all around. We had 24 windows installed and are super happy with our interactions with everyone at the company.

An
Review №68

They have always been accommodating with the customer/contractor in mind and are of service within a phone call all my windows have been window works

Wa
Review №69

Awesome experience with this company. They were so friendly and not pushy at all. They installed my 23 windows all in one day. The crew that came out to do the install was very friendly and clean. I strongly suggest you give window works a call. Tell them I said they were beyond great!

Ca
Review №70

Great company

Ke
Review №71

Great staff all around. They have installed windows in many houses for us as we flip homes. We are always pleased with their work and plan to continue our relationship with window WORKS. :)

SY
Review №72

Zach came out but never got back to me with the estimate. Called and reminded them still nothing. Not impressed.

Ro
Review №73

I love the new look of my home with the new vinyl siding. Chris delivered per our agreement. Bobby and Tolo worked through the heat and rain to get things done. They were courteous and did a beautiful job. May need a little recaulking here and there (due to rain) but that is nothing compared to their great workmanship. I highly recommend Window Works. Great work and a great price. Very happy I chose them.

Nu
Review №74

I had them out to quote windows and siding. I also had another competing quote to compare. The other company followed up and answered all my questions There was no follow up at all from Window Works. Needless to say the other company got my business.

Ka
Review №75

Well organized, friendly staff and clean.

z2
Review №76

They have done windows for 2 houses of ours. They do a great job at very good prices! Excellent quality windows!

Ch
Review №77

The salesperson came out to our house, asked a few questions and gave us a great price! He did not hassle us nor try to up-sell us on anything. He didnt take 3 hours of our Friday night trying to force a sell on us. I had several other quotes from other local contractors for windows, siding, gutters, soffit, and facia. There was only one quote that was less than Window Works, but that company wasnt going to fix the rotted wood behind the existing siding, rather they were going to conceal the rot. Not Window Works, they replaced the rotted wood and fixed the issue. Other companies wanted to do the same work for more than twice the price. I cant rate this company high enough. Now the final product. I was blown away by the new look. I am a particular person and continually asked the workers questions as they were on site. I wanted to know that they knew what they were doing. The workers were very pleasant and answered all of my questions. One neighbor said, your house went from the worst looking in our subdivision to the best looking in a matter of days. Thank you Window Works!

Em
Review №78

I rarely write reviews but I wanted to share this with everybody given my frustration with them. Started with a good experience with Zach who came and gave me estimate then it all went down hill from there. Order delay, installers broke one of the windows and had to wait weeks before then get a new replacement, installers were careless and ruined my new painted walls, and caused damage to one of the walls by one of the windows.Windows quality lower than expected given the price I paid and what i was told when i purchased them. In addition my big sliding door almost comes out of track when opening the door. Customer support kept bugging me to get the rest of their money, so when I told them about the issue, 3 weeks now and no hearing back! I dont recommend

Me
Review №79

I can not say enough positive things about this company!! Very honest, reasonably priced and excellent work done on our windows! Love, love, love this company and I highly recommend them!

S
Review №80

Really recommend this company, did a great job installing the windows. They were very professional and cleaned up after the job.!

Ci
Review №81

Very professional, job well done! Highly recommend

De
Review №82

There was a slight issue and it was corrected professionally and quickly. Great bunch of people to work with.

Br
Review №83

Great, family run business. They have great products, great prices, and get it done quickly. Love the double tilt windows for cleaning!

Ma
Review №84

Very friendly and nice staff..we love our new siding,windows and gutters..

HJ
Review №85

Everyone was professional and knowledge. from order to installation my experience was excellent.

R.
Review №86

They put in a number of windows and went above and beyond to coordinate with other trades. I Recommend this company.

Te
Review №87

I received great service and a quality job from Window Works.

Li
Review №88

After calling multiple window contractors for estimates, no one came close to Window Works on price or professionalism! I highly recommend Window Works.

Ca
Review №89

So how long did it take for yall to get a quote?

Ju
Review №90

Great doing business with you!

Information
64 Photos
90 Comments
4.8 Rating
  • Address:10909 Murdock Dr, Knoxville, TN 37932, United States
  • Site:http://windowworksus.com/
  • Phone:+1 865-560-3044
Categories
  • Door supplier
  • Window installation service
  • Siding contractor
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
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