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Kb Collision
11055 Terrapin Station Ln, Knoxville, TN 37932, United States
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Kb Collision
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Mo
Review β„–1

A couple week ago I backed into a pole, insurance sent us to KB Collision. The staff is so welcoming & friendly! One of the guys even back my rental up for me so I didn’t have to! (Still a little nervous at the time, and I went from driving this little car to a Jeep Wrangler) πŸ˜‚ I was super pleased with the work they did, car looks amazing! Thank you all so much!

An
Review β„–2

They did their best to fix my car.. it looks like new, no scratches left. They didnt put a bumper cover back, which I had previously, because it wasnt noticed in the insurance estimate, but when I mentioned about it, KB Collision ordered new and put it back in a few minutes! Nice job! Great team! It was a pleasure to repair my car here.

sa
Review β„–3

Will definitely be the only place I ever use again. They are amazing and got done with my car quicker than I was expecting.

am
Review β„–4

Joe I believe is the gentleman I dealt with most, he was awesome to deal with. Very polite, forthright, informative, and easy to deal with. When I picked up my vehicle the owner introduced himself. He was also very polite, forthright, and easy to deal with. He was also very informative and shared a bit of touch up paint for my vehicle. He explained that he already went around my vehicle and touched up little spots and that I could do the same in the future. I appreciate their candor and will definitely recommend them to my friends (and customers) in the future. Thank you KB Collision!!

Br
Review β„–5

My car was t-boned a couple weeks ago and I needed two new doors on on drivers side. I honestly cannot rave about this shop enough!!! The owner and all employees were so welcoming and so incredibly friendly, did excellent work, and talked me through everything I needed to know. They also kept me constantly informed on how repairs were going and finished a few days faster than I expected!! Ive told everybody Ive talked to about how great of an experience I had, and everything on my car looks and functions like brand new. Cannot recommend it enough.

Na
Review β„–6

Very professional, my car was not safe to drive so they got it to where it was safe and gave my car back to me ASAP while waiting on minor cosmetic parts.(nationwide problem on getting car parts) My car was completely fixed within 2 weeks even waiting on parts. I would recommend them to anyone.

Ki
Review β„–7

Someone hit the back of my car and I took it here to get it fixed. The service was quick and they did a great job. They washed and cleaned the inside along with fixing the bumper. My car looked like I had just bought it when I went to pick it up! I 100% recommend KB Collisions if you need your car repaired!! The people are also really friendly and helpful.

Sc
Review β„–8

Excellent shop! Their facility is top notch as are their people. When I picked up my vehicle the owner was present to ensure I was satisfied with the work and to inform me on how to care for the fresh paint etc. The work was completed quicker than I expected to my complete satisfaction. Could not have been happier with my overall experience working with this company.Scott Davis

Tr
Review β„–9

They did a great job on my truck - owner went above and beyond to ensure the repair was done the right way

Je
Review β„–10

KB Collision is fantastic! Took amazing care of my car after an auto accident. My friends and family couldnt tell the car had ever been damaged.

Je
Review β„–11

KB does great work in a timely manner!!My 2018 F 250 Lariat looks as good as new!!Took back for scheduled rino lining on tailgate and they also made some final adjustmentsTo make the experience the best ever with a auto body repair!They have earned my business !!!

St
Review β„–12

My dear sweet daughter backed into a pole. On advice of a co-worker, I went to KB Collision for an estimate. Wasnt worried about replacing the bumper or making the car as good as new, just wanted the dent banged out and paint chips fixed so we didnt have to worry about rust. Ken and Joe were incredibly professional and worked to minimize the cost to the essentials. Ken warned that the paint was an expensive color and may not match completely. He reused the logos instead of buying new since they werent messed up. I expected there to still be a bit of a dent but the guys got the hatch door smoothed out really well. And the paint matches! All this and almost 1/2 what another body shop was going to charge me (that shop was also going to purchase new logos - including the 2 on the other side of the door).Definitely give KB Collision a try if you need a body shop. Professional guys, actually listen to what youre wanting, explain what they should be able to do and warn you of any pitfalls. They dont over-promise just to get your business. Definitely will be back, just hope not too soon! :)

Da
Review β„–13

Great service! Great results! Great people!

TB
Review β„–14

They did a wondetful job on my suv. They were very helpful! They even did more than promised! Lori Pike

Br
Review β„–15

Such a great friendly staff. Joe and Ken took really great care of me. Thank you KB Collison!

Ch
Review β„–16

Friendly and good customer service, plus very knowledgeable about insurance policies. They even helped me set up the rental car. And my car was in the shop for about a week. It looks great cant even tell there was a dent!

L
Review β„–17

My husband and I have worked with Ken for years. He is very professional and honest every time. We moved out of town and would and will use him anytime we have work. This is how good he is!

Ta
Review β„–18

Had a wonderful experience with Ken and Joe, they exceeded all expectations in service, and were kind enough to accommodate me to pick up my vehicle on their day off. Thanks guys!

Gi
Review β„–19

Is there any way I can give 10 Stars?? I am not from Knoxville so I had no clue who to use when my car was rear ended back in September. I was referred to KB and told they were β€œthe best”. Folks... that is an understatement. I was called every single time there was an update on my car and it looks as good as the day I drove it off the lot. Their staff... absolutely 100% amazing. So friendly and I literally want to go back and just hang out all day with them. Thank you KB for such great service. First class all the way!

Dr
Review β„–20

Excellent, friendly. Professional.

An
Review β„–21

Want to thank the team at KB Collision in Knoxville for fixing my car! Back to new and cleaned up all the mini chips from hwy driving for me. My Lexus is back and better than ever!

Do
Review β„–22

Great group of people really know whats going on. My insurance company was dragging their feet and Joe got them on the ball giving them a call. Thanks for your hard work and I will recommend anyone I know to go to kb collisions

ch
Review β„–23

I have known Ken for about 7 years know, and have brought several cars to him. Every single visit has been as good as the last. Great work, no surprises, and always works within your time frame. I wouldn’t use any other body shop and recommend his shop when ever I can.

Ra
Review β„–24

Did a great job on repairs to my car, finished on time and color matched it perfectly. Very easy to deal with. Thanks Again.

Ty
Review β„–25

Truck looks better than it did before the crash, and they got it done in about half the time they estimated. Took over communications with my insurance company, and I didn’t have to do a thing.The exemplary job they did repairing my vehicle is matched only by their customer service

Ka
Review β„–26

Great service and friendly and welcoming staff

Kr
Review β„–27

I am SO happy with results after using KB collision. My car got keyed very badly. My car is beautiful again, and it doesn’t look like anything had happened to it! They were professional, very fair on price, and finished my car within the time frame that was quoted to me. Will have them work on other estimates for me whenever I need anymore body work done to my car. Highly recommend!!!

J.
Review β„–28

Had a tiny issue I needed handled quick without a lot of hassle. These guys knocked it out in minutes without the slightest hiccup.I couldn’t have been more pleased.

Ka
Review β„–29

Wonderful customer service. Had a windshield issue. Went to local dealership and they told me they could not help. Went to KB Collision and Ken and his staff would not quit tell they figured out what was wrong and solved the issue. Highly recommend KB Collision

Pa
Review β„–30

Absolutely phenomenal service! Ken is easily the most profession person Ive dealt with. Stellar work, stellar people. I almost want to wreck more cars just to use them again.

Da
Review β„–31

The running board of my car fell off in the middle of the street and I showed up to KB collisions and they fixed it instantly. Nice staff, great prices, and good service. The owner Ken is also very nice.

Ju
Review β„–32

My car was not reassembled properly . Upon pulling the hood release latch for the first time, the hood would not close back properly . I took it back and they told me that they could fix the issue for $200.It is just too coincidental that a part that was functioning properly, fails after 8 years at the exact time they completed the work on the vehicle that involved removing and reinstalling the hood release latch . I have since taken it to another shop at my own expense to have the issues fixed properly .

Tr
Review β„–33

Great service.

Ma
Review β„–34

These guys were very professional and understood the problem right out of the gate. They were honest with me and told me exactly what they were going to do. Through the process they sent me progress pictures and gave me an update anytime I asked. Highly recommend these guys and Ill be suggesting them anytime I know someone needs body work.

Ra
Review β„–35

They are very professional and completed my car in a timely manner. I definitely recommend others to use them, you will not be disappointed.

Da
Review β„–36

These guys are great to work with. The insurance company was being a pain with my repairs and the whole process. Both Joe and Ken pretty much dealt with them the whole time and got things straightened out. The only thing better than that was the quality of work they did. I wouldnt go anywhere else in Knoxville that there.

Au
Review β„–37

Had just bought a car which had a water leak in the roof and took it here with no prior knowledge of them. They instantly tried to do everything to find the leak without them having to take it into their shop, trying to save me money. Unfortunately, they did have to take it into their shop as it started to rain, but they fixed it able to keep costs down, did a professional job, and in the time they said it would take. It has since rained and no leaks at all. Definitely recommend Kb collision to anyone in search of the services they provide!

St
Review β„–38

KB Collision was excellent to work with! I was explained everything that was a factor going into my car repair, was told the process, and was worked with on the price. My car was done a day early and looked good as new!

Ni
Review β„–39

Aside from doing a fantastic job, these guys went above and beyond the ensure that my job was done quickly and professionally. Moreover, I had two big dents in my car and their price for both was similar to other shops price for ONE of the dents. I’d recommend these guys 100%. They really take care of you do excellent work.

Ca
Review β„–40

I recently took my car to KBCollission, and was very impressed. They do excellent work, with integrity. Very fair pricing, courteous, helpful and prompt.They had a rental car waiting for me at the shop. As a woman, I was very nervous going there, but they treated me with respect. I recommend them to everyone! My car looks like new!

Mi
Review β„–41

Fantastic customer care and pricing. Thank you.

Al
Review β„–42

Recently just moved to Knoxville and needed a rear gate replacement on my car. After calling around and getting several estimates in town this place is by far the best, not just in price but in their service as well. I got to work with Joe and Ken who were both very welcoming -not trying to rush me in and out to get to the next job. They were very conscientious of my financial situation making sure I understood thoroughly what necessarily needed to be done and what else could be added on if I could manage it. You’ll be treated like a person here rather than another price estimate because they clearly value their customers. This place is very efficient in their work, my car was fixed promptly with no surprise complications and I was even updated on the progress of the repair. Will definitely use them again in the future, thank you!

Bo
Review β„–43

Extremely high quality work at an exceedingly fair price. I brought my silver Subaru WRX in to get the bumper and a door totally repainted, and needless to say, I’m very happy with the work. In fact, I used to moonlight painting cars with my uncle; so I understand all the work that goes into fixing even the smallest amount of damage let alone a whole bumper and door. I found Ken and Joe to be extremely professional and their work impeccable. My bumper and door look new from the factory with no orange peel whatsoever. I intend to do some body mods to this car and I will definitely be having them do the work; because paint work is just a drop in their abundant talent pool. Would give them 6 out 5 stars if possible, thanks Joe and Ken!

Ch
Review β„–44

Definitely five stars with quality of work and customer service. KB Collision made a bad situation as pleasant as possible. Thank you so much. Would recommend KB to anyone needing work done.

OW
Review β„–45

I have had two repairs done at KB Collision. Both times, communication was excellent, paint was matched perfectly (doesnt always happen other places!) and the repairs were completed quickly! It is impossible to tell that the car has been repaired. 5 stars!

Ch
Review β„–46

Quick and professional!

Ca
Review β„–47

I send everyone here that needs car body work and Ive gone several times for different cars. Definitely recommend.

Ja
Review β„–48

Great service. Quality product and picked it up when they said itd be done. Definitely taking any further issues with body work to them.

Mi
Review β„–49

Completed repair on two of my vehicles. Excellent work.

Ta
Review β„–50

Fantastic Work. Good clean place to go and reasonable. Kens work is guaranteed.. Thank You KB Collision

Ap
Review β„–51

Great service, great prices and always honest. I recommend them to everybody.

Kr
Review β„–52

Excellent to work with, competitive pricing! They care to do the very best and exceed in every level!

La
Review β„–53

KB Collision went above and BEYOND my expectations. Best customer service I have EVER experienced.Of course its a hassle and frustrating when you have a fender bender, but KB Collision turned a bad situation into a great experience. Not only did they do stellar work repairing the damage from my recent car accident, but also, for a SMALL fee, they repaired damage I had done to the rear bumper 4 years earlier.AND... at no charge, they replaced my rear brake light that had been out since before the accident (not the reason for the accident), fixed the rattle in the undercarriage of my car, re-positioned the heat shield near the muffler, into its correct location, cleaned my engine and the corrosion off my car battery (advising me that its time to purchase a new one because the battery does not hold a charge for long), AND ensured that my car was as clean as I had brought it in (having JUST had it detailed days before my accident.)Their pricing is outstanding; their attention to detail and expertise in color-matching is second to none; and their customer service and desire to please the client is exceptional.Thank you, KB Team!!

GE
Review β„–54

I recently had my Ford Thunderbird repaired by KB. Other local collision shops declined to do the repairs because replacement parts were not available from local new car dealers. KB went out of their way to locate the parts that I needed and did a very professional job!

Ja
Review β„–55

Outstanding service and professional work

Ar
Review β„–56

Good honest people

Information
12 Photos
56 Comments
4.9 Rating
  • Address:11055 Terrapin Station Ln, Knoxville, TN 37932, United States
  • Site:http://kb-collision.edan.io/
  • Phone:+1 865-218-5590
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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