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Elite Auto Repair & Service Inc
1030 American Way, Kissimmee, FL 34741, United States
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Elite Auto Repair & Service Inc
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Review №1

My experience with this shop this time around was just as I always expect it to be. Professional, courteous, and on time. Had a LBJ failure and towed my car to the shop. Spoke with Manny who set up my service report and sent it toward me all while at the comfort of my home. Brought the parts in for repair and met with Joseph who showed me the same professionalism and courteous service. We went over my service report and I know people say stuff like we have the best guys on the job but I legit saw 4 guys working on my car while it was on the lift to get it done as soon as possible. There was no exaggeration on that part. Thank you to the team who helps to keep my 20yr lexus running. The level of service was beyond what I was expecting.

Ta
Review №2

100 percent the best experience I have ever had at a car repair place. I was from out of State vacationing when my air conditioning went out. I had just had my car not even 60 days. Dealer was giving me run around on repairs! Manny really went to bat for me with them on what the right thing for them to do concerning the parts and customer service! Between that and me calling the dealer we were able to get it fixed and ready to go for my trip my home!!! The staff here are professional and believe in customer service! Thank you Elite for everything!!!!!!!!

Me
Review №3

Id leave 5 stars if the parking lot wasnt so full and a maze to get into or out of. Thats probably not their fault though. Also if Id needed more than tires. Thats just not a lot to go on as far as more comprehensive services are concerned, so I dont know if I can recommend them for anything else. When I need more work though, Ill def try these guys again and update my review. As far as what I needed for now, they were great.

Ir
Review №4

My car was overheating and I took it to this shop because the previous shop I was taking my car to was leeching me and not doing the job right. I kept having the same issue. This shop is a lot better than the other shop near used to go to. Very professional and honest people here. I wont have my car serviced anywhere else. They also offered me a warranty after fixing my car. . . And they got me an lyft to a restaurant because I wanted to eat out while waiting. Excellent service 👏 👍 👌

Ar
Review №5

I am from out of state and they were able to take me in the next morning first thing. They worked with me to get into my budget. They said the job would take 4 hours and they got it done in less. I was able to return home quick and safe for a family emergency. Thank you!

El
Review №6

Customer service is amazing. Manny explains everything to you. Upfront and honest feedback not common practice that I personally have experienced with car mechanic shops. Finally a place I can trust! Im referring my friends and family to Elite.

Se
Review №7

We were visiting from out of town and our check engine light came on in our van. I was in a panic because it was the weekend and we were scheduled to drive back home on Sunday. They got my car in right away and diagnosed the problem. Their customer service was excellent and they communicated with me every step of the way. Highly recommend Elite Auto Care for your car repair needs!

Ro
Review №8

BEWARE! BEWARE! Just a waste of time. A good friend takes her car here so I thought I was in good hands. Beware. The car ran and started smoothly when it was left at the shop. (I HAD AN AIR CONDITIONING PROBLEM). By the time I left, I did not have a power steering belt (yes they kept it) and they had to jump my car (the battery was little over a month old). I knew it needed a compressor they attempted to charge me $600 for a $200 compressor. Didnt fix nothing but charged us $900 in labor for not fixing the problem. Also, told me the new parts I bought were wrong but when I went back to Advance and the Attendant told them how to put it on. Then they put it on an now a brand new compressor didnt work. This is crazy. They can only handle oil changes and tire repair. They are not Elite...an Elite shop can at least fix an air conditioning. Im out of $900, a power steering belt and no Air Conditioning in July one of the hottest months in Florida. Thanks.

Am
Review №9

Its Kali from I dig it. Im doing a full podcast explaining to all 521k of my followers why they should not ever come here. Audio clips of the Disrespect included and those who watch yall know how I do. We go as far as they do and I have a feeling this particular business will be a reflection for the last business we put on front Street.

Eu
Review №10

After a mix up due to our own fault. We had our first experience with yall. Even though we missed our appointment; again our own fault. Manny and his team went above and beyond to get us the service we needed. By far the best experience at a auto repair shop. Very accomidating and professional at a fare price.

Ju
Review №11

This is the third time I’ve done business with Elite Auto Repair. They are always very accommodating. Great recommendations on the tires and did a phenomenal job educating me on the difference and quality to add value to my selection. Manny is very personable and knowledgeable. I will bring my car to Elite in the future as well as recommend to friends and family.

Br
Review №12

Amazing service and the crew in the office excellent also (manny) in front desk helped a million … definitely recommended ( and also just dropped off another vehicle after mine was done 👌🏽)

Sl
Review №13

Great shop to deal with. Jonathan was awesome!! Will for sure be going back

To
Review №14

Two thumbs up 👍🏽👍🏽👍🏽 ...Manny and company service my Ford Flex well beyond my expectations..and I come from Massachusetts..usually when you take your vehicle to an auto body shop and they see your out state...they want to take advantage of you..Thank you. Elite Auto...Whenever Im Moving or Visiting Florida..any situation with my Vehicles. Elite is the My EXCELLENT choice..Great Job

St
Review №15

These guys are great. They had the opportunity to take advantage of my dad when he needed his fan replaced and they did no such thing. They spent extra time on the car than expected and wouldnt even charge more than they said they would in order to get the job done right. They were honest and upfront about the problem. Highly recommend.

St
Review №16

My Hyundai Elantra’s check engine light came on and would stall randomly. I was referred by CarMax to bring my vehicle to Elite Auto. I made my appointment with no problems via their website and was confirmed the same day. I met with Manny who explained the whole process to me. Manny updated me every step of the way, even when the parts were delayed. When they finished with my car they alerted me and helped me get financing to cover the cost of the repairs as my warranty had expired. Manny and the owner were very honest and straight with me. I’ll definitely be bringing my car back to them for additional work.

Ro
Review №17

Were very informative on what they were doing and what step they were on fixing my vehicle. Got it done on time or the time they specified to me which is a good Plus for me. Very polite courteous and professional I would highly recommend them to anybody.And I appreciate everything that you have done elite Auto repair and I will be seeing you when I need something else fixed thank you very much.

LE
Review №18

Definitely would & will recommend Elite Auto repair & services to any one with any problem with a vehicle. I send in my Mercedes Benz cl550 with the ABC malfunction signal on with no knowledge of this place n they pin point right away what had to be replaced ... First n formal their customer service by Manny is fabulous; ( straight to the point in any situation your vehicle has ) .. n he keeps in contact as they work on your vehicle until they finish ... They also gave me a courtesy call to check on how my car was running ...( Who does that ) 👍🏼DEFINITELY A PLACE TO STAY WITH !!!

mi
Review №19

I needed the filter housing and cooling system replaced in my truck, everywhere I called i had to wait weeks for an appointment day or like another place I dropped off my truck twice and was never fixed, then I remembered that a couple of years ago I went to ELITE AUTO REPAIRS and remembered their service was AWESOME, I called them, scheduled for the next day at 9am, dropped it off and by 12pm it was ready for pick up.. THE BEST SERVICE!! HIGHLY RECOMMENDED

Lu
Review №20

Great people and great service, shop is super organized and cleaned

aj
Review №21

This company was and is exceptional! They were honest, helpful and understanding. This is the place to trust. Its really hard to find that anywhere.

Jo
Review №22

I have been with these guys for several years now. Always friendly. Only do what you ask them to do. And always gives fair prices. I wont take my car to anyone else.

Os
Review №23

Excellent service. Friendly staff. Good honest work.

Jo
Review №24

Great easy car drop off

Ch
Review №25

Most trusted place to have your car repaired. Excellent mechanic honest billing and havent had any issue with them ever.

Er
Review №26

Shop owner was very professional and respectful. Shop provided exceptional service in a timely manner.

Em
Review №27

My parents were visiting from out of state and helped me find Elite for a diagnostic 2nd opinion on repairs. Elite Auto Service was very professional and helpful. They explained the findings and gave us several options. When we chose to do some of the work, they were very helpful in choosing what needed immediate attention and what could wait. They completed the work on time and treated us as if we had been long-time patrons. I will definitely use them for all future work on my car.

Ma
Review №28

Elite Auto Repair Services is good value and quality services and Many working with their professional team help me with finding the right services I need for my Auto Repair ServicesThanks Elite 😊

Lu
Review №29

They really help me out in need, When I needed to get my a/c fix.

Ja
Review №30

Service was good, in and out quickly. Manny was a great help.

Co
Review №31

I’ve been doing business with Elite for a few years now with various vehicles. For my most recent (10/24/20) Manny really came through. He is a great listener and knows his stuff. Provides great recommendations without being pushy or forceful. It’s was a pleasure doing business with Elite was again. Thanks guys!

Me
Review №32

Great place to bring your Volkswagon or any German car. Jose was the guy who took car of me & my Jetta. They got my car ready for me asap. I needed the abs module replaced. Definitely a better price than the dealership. Great service. This will be my Volkswagon mechanic from now on. Thanks Elite Auto!!!❤️

Ma
Review №33

Great service! The owners and Manny were very helpful and understanding; they went above and beyond to help us out. I will definitely recommend them to anyone who needs car repair. Don’t hesitate...call them now.

Ri
Review №34

Great customer service honest evaluation of vehicle and services needed. Been there twice for my Jeep and will be returning if any issues arise

Te
Review №35

Manny is Very helpful in advice and service but the owner is a bit rude and cuts his customers with his words! Him Laughing at us and feeding us smart remarks and comments that are completely unnecessary and unprofessional is inexcusable and just plain ridiculous. Besides the inability to communicate properly, the shop is very nice and does a great job!

Ta
Review №36

While vacationing in Orlando our cooling system practically fell apart. Manny at Elite Auto was a God Send. They handled the tow and repair in about 24 hours. Pricing was reasonable, within national standards. Work and parts warranties. We were so pleased I wished we had Elite Auto Repair back home in Maryland.

St
Review №37

Competitive pricing, service completed one-time. Recommended.

Ro
Review №38

This place is little out of the way in Kissimmee but definitely worth the time and service. These guys work efficiently and thorough. They also offer to give you a ride home to wait out the completion of repairs.

Do
Review №39

Oil change performed as expected. Not trying to upsell stuff that is not needed.

Mr
Review №40

One of the best experiences ive ever had with a mechanic. Manny was extremely empathetic and even more helpful. They even showed me the bad thermostat they replaced.

Li
Review №41

Elite Auto Repair is a very good auto Repair shop to work with they are very good to work with. They also save you money.

Ti
Review №42

Awesome Awesome these are my guys very nice professional

Ch
Review №43

Fast, quality same-day service! Needed an oil change and they got me in, even after a last minute schedule change. Friendly and professional.

la
Review №44

Highly recommend! Manny is awesome

Li
Review №45

Very helpful and very nice people

Ma
Review №46

Had such a great experience here! I called in and they said I could come in immediately for assistance. They looked at my car, diagnosed the issue, and were able to give me some advice on what to do. They were also incredibly efficient and I was out of there in an hour! Everyone was so friendly and definitely had the customers interest in mind. I’m so grateful and definitely will be coming back!

Su
Review №47

We got into an accident yesterday. Thankfully our car is driveable, just needed to get some things buttoned up for our 1700 mile trip home. They were extremely nice and professional. We went to pay and they wouldnt accept it. Said weve been through enough. Will definitely go back if we ever come back to this area. Thank you guys and God bless

Bi
Review №48

Its convenient that your repairs are financed but that’s about it. They’ll rip you off believe it or not. They were telling me my whole suspension system needed changed which would be nice but time is money and as a young person I don’t have a lot of money. I’m not even in college yet. 3,500 to fix everything when literally the price of fixing what’s necessary overall is 820. I’ll never come back to this place.

ja
Review №49

Excellent customer service, A++++

T
Review №50

Awesome place. They were honest and helped me when my alternator failed. They didnt over charge me and very friendly. Definitely recommend!

Je
Review №51

It’s a family owned business that’s makes you feel part of their family . They’re a honest repair shop, I have been going to them for years, and I use them only to repair my cars. Love how they work with me, to get the best job done and best price. Thanks guys great job

Kr
Review №52

Great service. Fast and friendly.

Ch
Review №53

These guys really know what they are doing and are not afraid of getting things done. I called around Thursday to various shops asking if they would do a timing belt on Friday and have it done same day. While everyone shrivelled when I said timing belt. These guys said sure what time you wanna come in. They went above and beyond my expectations getting everything accomplished and some. Definitely a one stop shop for your auto needs and honesty, which is hard to find.

Ja
Review №54

We were vacationing when the front flare on our car came off. Took it to Elite, They repaired it in less than 30 minutes and told us to enjoy our vacation and didnt charge us anything. Didnt expect that. Great group of people that work there.

Ju
Review №55

They were very nice and courteous. I’ve recommended this place to my brother and I would recommend it to anyone who asked. 😊

Dj
Review №56

Did an awesome job on my Chrysler 300, when i told them i needed it for work the next day, they put extra guys on it so that i could drive it the same day.they really know what they are talking about. Amazing service by the staff. Totally recommend

Re
Review №57

Excellent service.

fa
Review №58

My daughter (23) recently took her car to Elite. She is living in Florida by herself (from Illinois). Elite was reliable and honest when diagnosing the problems wit her Jeep. They did not give her the run around. Several weeks later the Jeep began acting up, I contacted Jonathan who was EXTREMELY helpful, even remembering my daughter. He arranged for her vehicle to be towed to the shop and again diagnosed the problem (it wasnt due to their previous work but a one thing led to another situation). Elite is repairing it for a very reasonable price (this vehicle is a 2008). Im VERY impressed with this shop, Jonathan and their customer service. I rarely write reviews but I thought their outstanding work deserved it, you always hear negative things about mechanics taking advantage...definitely NOT with Elite!!!

He
Review №59

Very good!

Da
Review №60

Very polite but very pricey. They really try to get people who dont know nothing about cars especially ”females”. I was getting frustrated with an engine light in my car they tried charging me $891 +$60 just to check it. Well guess what thank God i didnt have the money. I was able to find a local mechanic who did the job for $200. The parts were $96 and he kept $74 for labor. I would not recommend this company. Avoid it they will charge you and arm a leg. This is not right.

Ho
Review №61

Great service good prices! Repair was completed right on schedule. They even got an Uber for my family to go to lunch and to and from the hotel to pick up my car after repair was complete.

DR
Review №62

It was very pleasant the guys there was very professional helpful knowledgeable located rhw problem.quick gave me a quote in half hour I recommend it to any one great job guys

ke
Review №63

Very clean shop

Di
Review №64

I dont take my car anywhere else. Been coming to this shop when it use to be Midas. Ill follow these guys where ever they go. Awesome customer service. Thank you!!!

hi
Review №65

My dodge Voyager have been overheating and giving me so much headache. I took it 5o the dealer first but they tried to take an arm and a leg to replace the engine. I encountered the same problem at a few of the local shops. Until I found elite auto. The shop doesnt look elite however the staff there makes you feel like family they look out for you. They understand the pain and the stress car trouble can be. They truly worked with me on the repair cost. Abs they went out of their way to follow up with me on several occasions where I needed them to fix my van. I usually dont write reviews. But the service I received for my dodge Voyager was like a ray of like in a dark storm world. Good people still exist in the auto repair world. Thank god... ian

Cy
Review №66

I love Elite Auto Repair & Service Inc, only because they are true to the game they fixed my car at a reasonable price then my alternator went out and I was stuck in the street I call Jose and Jonathan and they rushed a tow truck to me immediately I told them I was scared I was going to get hit because the cars was coming fast and my emergency blinkers wouldn’t work I mean everything went down then after I got to the shop they told me it was my alternator well I didn’t get paid until that Friday so Jonathan put a brand new battery in my car so I can make it home now today is Friday and my car won’t start so I told Jonathan and he is sending another tow truck to get me tomorrow so he can put my alternator in and so I can kick it with them on their grand opening I would recommend Elite to anyone who need work done on their car these boys know what they are doing I love it

Ru
Review №67

Excellent service. They are genuine which is hard to find Im this industry. Always willing to work with my complicated situations

Ch
Review №68

We came down to Florida over Christmas and wound up having some car trouble. I called a couple of places before choosing Elite for our needed repairs. I am glad I did. Jose gave me a quote over the phone and he and the guys there were great. Got us in and out in a couple hours in the same day. If I ever come to find myself in this situation again while visiting I would give them a call in a heart beat. Thanks again for everything!

Fa
Review №69

Well, how do I start my wifes 2005 Kia Sorento that I was driving caught on fire in my drive way after I dropped of our son at school. I was able to put the fire out with the garden hose. I called Jose and to him what I just went through he said How soon can you get it to me? I said that it was still drive able and he stated dont move it. He gave me the number to a flatbed service to pick it up and delivered it to the shop.Upon Elite Auto Repair evaluations it turns that the motor had over heated and there was water in the oil. So a low mileage motor was suggested to replace the original motor that made it 13 years and 167,000+ miles.To end this story the crew did an excellent job of getting our truck rolling again.They are up front on any work that was to be done and they are honest and trustworthy.Elite crew thank you so much. We will be back.

Ma
Review №70

Great service. A comfortable waiting area, very nice friendly people and great team workers. Would recomend to everybodyI had a missunderstanding before with prices but I was wrong they explained to me and I understood I was wrong. Sorry guys, your the best!!!

Jo
Review №71

I was on vacation with my grandkids when my brakes started grinding. Everyone in my family were disappointed thinking we would not be able to enjoy the day, BUT the boys at Elite took care of me. They put 2 mechanics on the job and had me in and out in no time flat. THANKS guys.JohnChicago Il

Be
Review №72

I went to this place after having read good reviews and the truth is that it was worth it, great service and great price👍🏻plus is a family business which makes you feel comfortable also they have recognition of what they are doingI highly recommend this placeThank you.

Ja
Review №73

They stayed within the quote for the job, even when it took way longer ( through no fault of theirs) and they fixed an extra bit fir free. Cannot recommend them highly enough.

ke
Review №74

DO NOT GO HERE!!!!! THIS GUY MARKS UP PARTS 500% AND AND LABOR 2X AS MUCH AS IT TAKES!!!! MY PARTS AT AUTO ZONE WAS $84.95 HE TRYED TO CHARGE ME $1350.00!!!!!!!!! DONT BE FOOLED!!!

Br
Review №75

Good job...

Av
Review №76

The people know what there doing Jonathan Danny and the team know a lot about range rovers because they run on bmw motors and they own 3 of there own and iam sure they know much more on other makes Jonathan even send me a tow truck while I was staying at a resort lol and had the dam thing ready the same day new radiator and thermostat plus housing for thermostat I greatly recommend these guys

Sa
Review №77

Best mechanics around! They do great work, my 10yo suv needed a lot of tlc and work and i couldnt be happier with how it runs after having all the problems fixed for a more than fair price !

Sa
Review №78

Very professional and trustworthy people. Very satisfied with the service

Ca
Review №79

Good people good service

Je
Review №80

My father recommend me to then and I went there with my car and they were very helpful, friendly, and honest. I will be returning whenever I have car issues.

Ka
Review №81

Its always a pleasure, they are an awesome group of guys.

ma
Review №82

Everything was very good thank you

Pa
Review №83

A+ Im very pleased with them.

Sy
Review №84

Good and service you can trust.

Fe
Review №85

Very professional personnel.

De
Review №86

Rates are more than the dealership. Four hour clutch job quoted for seven hours

OD
Review №87

Extremely professional and efficient.

St
Review №88

Worth every penny!!

Ra
Review №89

Came here for a 45min oil change left after 1h15 not so happy .Not so courteous staff .they need to work on their speed in executing tasks rather then just talk and laugh with each other wasting the customer’s time.

Jo
Review №90

Honest work

DJ
Review №91

Great service!!!

jo
Review №92

Good

An
Review №93

Service

Ir
Review №94

Jonathan was great!!!! I highly recommend them!!! Thank you again

Cr
Review №95

Excellent service and treatment !! very comfortable prices !!

Information
76 Photos
95 Comments
4.7 Rating
  • Address:1030 American Way, Kissimmee, FL 34741, United States
  • Site:http://autorepairkissimmee.com/
  • Phone:+1 407-483-4377
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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