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Audi Kirkwood
10230 Manchester Rd #1519, Kirkwood, MO 63122, United States
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Audi Kirkwood
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Su
Review №1

Buying a car from Audi Kirkwood was an amazing experience start to finish. Jasmin and Kelly not only made the process so simple for me, it was actually fun and enjoyable. I spoke with about 20 other dealerships and Audi Kirkwood stood out the most to me - but it wasn’t just our into all conversation….it was the whole transaction.Every single thing that could go right, went right! The financing (they came in 1% lower than what I was pre-approved for), the pricing (it was by far the best deal in town), the process (the did what they said they would do and explained every step clearly to me), and the integrity (they put brand new tires on my vehicle before I took it home). Their service is second-to-none! Did I mention that they will pick up my vehicle and bring me a loaner when I need to have my oil changed???? I love that!!Some people might say that buying a car is stressful but that was the opposite here. I felt like they were on my side and I actually had fun. Call Jasmin and he will take excellent care of you! Best decision ever!

sa
Review №2

Best dealers ever worked with so far.No hassles.Team knows what theyre into. They understand the customers & provide the best they can.Jasmin, Kelly & the tech team Joe are really helpful.Wonderful service.

Jo
Review №3

I purchased a used car from them in August out of state. Jasmin and Eric took great care of me. They took plenty of photos and put it on a lift to give me a great view (even pointing out any issues). They worked with my inspection team and even scheduled/arranged delivery at cost. They walked me through the process and knew what they were doing to make it a smooth. Great communication and respect throughout. Thank you Audi Kirkwood!

Ja
Review №4

Jasmin was the best. Began my search of a Q 3 last October. No pressure from anyone at Audi. The time was finally right and the process was great and easy. Jonathan is also a great employee helping those less informed learn the ins and outs of the car. Thank you to all. Love my car.

Ja
Review №5

Best car purchasing experience that Ive ever had! Everyone on the staff was extremely helpful, transparent, and efficient. We have the best time working with Jasmin. He is entertaining and friendly and kept us laughing the whole time. I highly recommend this dealer and their staff. You will not be disappointed

Gr
Review №6

It’s not easy buying a car online without seeing the vehicle in person from a 1,000 miles from home. But Jasmin, Kelly, and their staff made the process easy as can be. They went above and beyond to accommodate me and make my buying experience with them easy and very, very comfortable! It’s rare now a days for someone or some businesses to do what they said they would do, and then deliver on what they promised they would do. I highly recommend Jasmin and the entire staff to make a buying experience at “Audi Kirkwood” a truly great experience!GM LyerlyMyrtle Beach, SC

Mi
Review №7

When I first saw the deal on the A5 that I purchased, I thought it was too good to be true. I called Audi Kirkwood, and I first spoke to Marie. She informed me about the vehicle, and its history as a courtesy car. From then I knew that the deal was real, and I was then transferred to Jasmin. He was such a great salesperson to work with. Im so used to pushy salespeople who outright lie about the car, but I never felt any skepticism from him. Within the day, I was ready to purchase. I flew in from Atlanta to purchase a vehicle that had an amazing deal on it. From the moment I flew in, I was blown away from the level of service that they have provided. When I was picked up from the airport, the porter (shoutout to Bryce) picked me and my brother up and asked if I wanted to drive back to the dealership. We had a great conversation on the drive; It didnt feel forced into talking and I could tell that he cared about engaging with us. When we got to the dealership, it was a quick session of signing paperwork and exchanging the checks, and I was on my way. It was the quickest dealership experience I have ever had. I took pictures with my salesperson, Jasmin, who was super enthusiastic about my purchase and helping me find the best deal. He was super cool and Im so grateful to have had the opportunity to work with them. Kelly was the most fun finance person Ive worked with at a dealership. I didnt feel pressured into signing up for any extra packages; she just informed me of extras I could add and when I declined we moved on to signing. I loved her! If you find a great deal with this dealership, take it. They will take care of you. I would buy another car from them in a heartbeat.

Do
Review №8

Best dealer Ive ever worked with. Jasmin, Kelly, and the whole team at Kirkwood really went out of their way to listen to my needs, to be honest and authentic, and to make my buying experience as enjoyable as possible. There was no sales pitch, no funny business with the numbers, and no games. This is a dealer you can trust. I was an out of state buyer and I couldnt be happier. I highly recommend Kirkwood.

Sh
Review №9

I have been going to Audi Kirkwood for years. I have been purchasing cars from there since it was Parktown. When trying to trade my lease in for another newer car there was not any compensation for being a returning customer. When going to other dealers to look at cars there were compensations for being a returning customer. I truly believe that the dealership has slipped in treating their returning customers like they are happy for their support. Such a shame because I really use to love going there.

Gr
Review №10

Kirkwood Audi was fantastic. I bought my car from them last year and their customer service was phenomenal. The car was excellent and they had me in and out in no time. I had to follow up on some paperwork with the title recently, and they were right on top of it. They made the whole process so easy and gave me peace of mind. I will probably buy from them again in the future.

Ca
Review №11

I recently bought an A5 from Audi Kirkwood and had a wonderful experience! Maggie was super knowledgeable about all the tech in the car, had a wonderful test drive, and found the perfect car for me! Would definitely recommend for anyone wanting to buy a luxury vehicle!

Co
Review №12

Jasmine and Marie were great to work with. I came early to see the truck and even though they weren’t expecting me for a few hours they were ready to go and very helpful. Highly recommend. The paperwork process with Kelly was very smooth and took no time at all.

Br
Review №13

Everyone at Audi Kirkwood is great. I didn’t end up buying my car their only because I was looking for a very specific trim level, options, color and mileage. But I felt obligated to thank Archie Younge. He is extremely pleasant to work with. Amanda in service is amazing as well. I’ll be calling Archie for my next car purchase.

Ad
Review №14

Everyone at Audi Kirkwood was great to work with. Marie, Jasmin and Kelly were very prepared throughout my buying process. Chris was also great in explaining all the paperwork. Highly recommend their inventory and service!

J
Review №15

We just completed our second purchase from Kirkwood Audi and had another great experience. If your considering an Audi be sure to head over to Kirkwood Audi and speak with Jasmin. You won’t be disappointed.

Mi
Review №16

I want to thank kirkwood audi for making my recent car purchase a very pleasant experience!...no hassles...no pressure....no stress.....Jasmin was a real professional. He was very organized and always available and accomodating...I also want to praise Eric, the manager for his expertise and helpful knowledege...next time I buy a car--kirkwood audi will be my first stop!

Mi
Review №17

First let me say the salesperson and the Finance person (both women), were excellent. The manager however was NOT. A few days after I purchased a car, the tire went FLAT. I took the car to a reputable tire repair shop and was told Drivers front tire is leaking from a PREVIOUS TEMPORARY REPAIR PLUG on the inside shoulder. The puncture is in an unrepairable location. The tire will need a replacement. Inasmuch, the tire was DAMAGED when I purchased the vehicle.Please note, I sent documentation from the tire company to PROVE that that tire was indeed damaged prior to purchase and documentation that stated the tire was indeed a safety RISK. When I called Kirkwood Audi, I was informed by the manager Eric that ONLY way they would replace the tire was if I purchased the tire and wheel warranty when I bought the vehicle because I cant prove that the tire was damaged when I bought the car. What?! I literally sent empirical evidence that the tire was DAMAGED at the point of sale.In a very condescending tone, Eric asked did it go flat in your possession or ours? Suggesting that because the tire went flat during my limited ownership tenure that I was somehow liable for the damage. Eric stated that the vehicle was inspected and nothing was wrong whatsoever so they are not liable. Again, documentation proves otherwise BUT that means absolutely nothing.He spoke to me in a very patriarchal and subjugating manner that was most inappropriate especially in 2021. It was the complete antithesis of the Audi first in class experience it felt more like a manipulative bait and switch situation ie. We have your money now, so deal with it!I do NOT trust this dealership and would NOT recommend them at all. Clearly they patch tires and deny liability.****UPDATE: The general Manager Scott Braun contacted me and IMMEDIATELY rectified the issue. He was very apologetic and ensured me that he could and would provide me with an audi experience and he DID. The service manager Amada was AWESOME. Its sad that one person and tarnish an experience but Thank you to Scott and Amanda for TOTALLY turning things all around. I will definitely be back!

An
Review №18

I was visiting my daughter in St. Louis and my light came on telling me to shut off the engine and check the coolant level. It was a Saturday... ugh. I called the 2 local Audi dealers and this one got me right in to top off all fluids. The technician also had a flashlight and checked to make sure there were no leaks. He checked tire pressure and added wiper fluid and topped off the oil. It helped me feel more confident for my 4+ hour drive home. No charge, love that. Thank you!!!!

St
Review №19

Highly recommend this dealership. Had been looking for the right Audi for over a year. Even though I was out of state, the provided all the information I needed to make an informed decision. Jasmin was great to work with providing additional photos, video tour and detailed description of the car. When I arrive to pick up the car, all the paperwork was complete and I was in and out in under an hour.....and the price was right!!

Lu
Review №20

Audi Kirkwood has fantastic deals and customer service. Every employee at this dealership were a great help at providing the best service possible. From washing your new vehicle to getting the best financial options, it all gets done here!

Ja
Review №21

Pathetic experience with this dealership. They prefer maintaining vehicles rather than selling them. So, they had a used car my husband and I were interested in. However, we were unable to see it initially because it had been taken to Mungenast Lexus for some work. Price was $29,490. Since we were happy with this price we kept in touch with the salesman over the next week. He even called us to make sure we were still interested. Once the car was back at the dealership we received a call from the salesman. As we are headed to the dealership we are informed that the price has been increased by $1,300. WTH? We are literally 5 min away so we continue on to see the car for the first time. While it was nice, we were not about to pay an arbitrary price increase on a car that has been in their inventory over 100 days. Dealer stood firm on increase. We left and immediately drove to another dealership where we purchased the same car with about 8,000 more miles for just under $29,000. Just noticed the car is STILL in their inventory (20 days later) and the price has almost dropped back to the price we would have purchased it at. SMH lost sale and potential repeat customers.

Ge
Review №22

Had a very pleasant experience with Jasmin Trifunovic. It seems like everything was forthright and honest with the sales approach. I would recommend.

Af
Review №23

I had a fantastic experience. I spoke to Chriss in the service center who was the most pleasant car mechanic I have spoken to in years. He is a true car enthusiasts who also likes to share his knowledge and is very friendly.

Br
Review №24

Absolutely the best car buying experience ever in my life. The ENTIRE staff was wonderful and kind to work with. Best car salesman around is Jasmin Trifunovic, I promise you he will make you feel like a friend or a family member check them out today I promise you will not be disappointed.

Be
Review №25

We had impeccable service buying our car at Kirkwood Audi. From the beginning to end S J Alshati took care of us and helped us every step of the way. She worked hard to make us knowledgeable about the car and helped us get the best price. I would definitely go see her if you are thinking about buying an Audi.

Ch
Review №26

Easily one of the worst car service experiences Ive had. It took nearly a month for unsatisfactory service. I brought my car in for inspections and a whine under the hood. They quoted me 14k worth of repairs, many of which were not needed. Of the repairs I approved, while youre in there parts were left alone. I was told the power steering pump was leaking and needed to be replaced which I approved, but they left the old, cracked, squealing belt rather than replace it while it was already off the car. Many repairs recommended or stated as needed have been checked by other repair shops and found no issue.This dealer is probably fine for buying a new car, but I would strongly suggest taking your repairs elsewhere.

Ja
Review №27

Even though Im not this dealerships average customer they treated as if I was spending 60- 70k, I purchased a used Maxima {2016 SR) for the super fair price of just shy of 18k. The car was perfect, sales staff Archie was perfect and Jon in finance worked miracles for me! Trust me even if an Audi isnt what you are looking for they have premium used rides for the low low!

Da
Review №28

I recently just purchased my new 2018 Audi A5 sport back and absolutely love it. The Audi staff was super nice and friendly.I had a great experience working with Melisa in sales, she made sure that I got the car I really wanted that was in my budget the process was quick and easy.

Mo
Review №29

My mother and I were looking for a new car for her 70th birthday and from the moment we walked in to the moment we left (24 hours later with her dream car), Jasmin was a true gentleman and not pushy at all. He was patient and honest. We loved our experience and would definitely recommend working with him!

Ti
Review №30

Great service, easy to work with, definitely recommend.

ky
Review №31

I would like to start by saying that i live in Massachusetts. I was looking for an S6 and they had one with options that i liked. Jasmin worked with me by sending me reports, close up pictures and even a video of the car. Once i decided to purchase the vehicle Kelly handled all of the paperwork with great communication and they had the car shipped to me. From start to finish the car was in my hands in a week. Overall they made it as easy as possible for me so it was a great experience! Thank you guys. Keep up the good work.

Ki
Review №32

Always use this location for my service. Easy and convenient and prompt responses from service team.

Em
Review №33

Jasmin and the whole team were so helpful, informative, and kind. They worked with me to get a deal that I feel really great about!

ot
Review №34

Absolutely impressed, Jasmin is your guy I will vouch for him any day. I was on a short time line, and I was able to set up prior arrangements, I knew what I wanted, and I was in and out within 45 minutes with a trade-in. If you need an Audi this is the place!

Mi
Review №35

I had a fantastic experience purchasing my new car at Audi Kirkwood. Jasmin took great care to make sure my first experience with Audit Kirkwood was nothing more that exceptional. Jasmin knew exactly want I wanted and worked with me to make sure that he put me into the right car for my needs. The staff is exceptional as well. If you need an Audi this is the place and Jasmin is the guy to see!

an
Review №36

Fantastic experience purchasing my first vehicle. Jasmin helped me out tremendously with options and price! Can’t think of a better place to look for a vehicle whether new or used. Very kind staff!! The prices are just right. I appreciate this immensely.

M
Review №37

Bought a 2016 luxury car here 5 weeks ago w 25,000 miles. Was told it was in great condition. Paid more than 40k. Just paid $900 to replace failed brakes and rotors. Why would u sell a car with worn out brakes??Get your used car inspected before u buy. I have trouble believing I would need brakes 1200 miles after purchase. Like the car otherwise but this was dangerous and unresponsible on their part. Audi Kirkwood, u can do better.Await comments from dealership 🤠

Ro
Review №38

Recently purchased an 2017 Audi A6 from here. Jasmin made the process as seamless as possible and was incredibly helpful from start to finish. Would 100% recommend this dealer if you are in the market for an Audi in the STL area.

Co
Review №39

Wow 😳, I literally had then BEST car 🚗 shopping experience ever. Jasmin (my car salesman) was awesome. VERY knowledgeable about the vehicle and it was such a smooth transaction. I have to give a HUGE SHOUT OUT to the entire staff especially the finance department; (the other salesman were very helpful as well). It was a team effort and I loved how they all work together and made me feel like a VIP CUSTOMER. I would highly recommend to amazing 😉 staff to everyone. You guys are simply AWESOME 😎.

Ti
Review №40

Very grateful for the experience I had at Audi Kirkwood. Johnathan and Jasmin helped me find the perfect car without pressuring me or making me feel overwhelmed. They answered all of the questions I had and gave me time to make my own decision. Kelly also help me with the paperwork and made the process very smooth and fast. Thank you!

Ja
Review №41

Easy visit every time

Oc
Review №42

By far the best car buying experience! Yasmin is skilled at his craft. I walked in thinking I wanted one thing and left with what was a perfect fit for me and he let me take my time to figure it out. It didn’t feel Salesy or pressured. It felt genuine and I appreciate his knowledge. I ran into a minor issue after my purchase and I will say it’s one thing to have great customer service when being sold but it speaks volumes after the fact. Noble and the team took care of it right away and took one less thing off my plate. I’m forever a ‘friend’. :)

Be
Review №43

Absolutely the worst experience I’ve ever had trying to get my Audi repaired. No exaggeration, it was there for 2 days and no one contacted me to let me know the status of determining what was wrong. I texted them and called after 2dt day and they said they’d let me know next morning, all day nothing from them. Then finally 3rd day told me what was wrong going to cost $1600 to repair, ridiculous. I took to Firestone dealer in Ellisville, they fixed same day charged $600, excellent service and communication as well. There’s a real problem with service department at Audi Kirkwood, stay away from there.

Ja
Review №44

Best staff, best finance department, great prices on used inventory...shop here 1st

Ga
Review №45

Had a service issue and they took care of it perfectly satisfied!

st
Review №46

Brody (car salesman) and I were discussing the aspects of one model to another Audi model. With his knowledge of the Audi lineup, it was very easy to come to a decision. The whole dealership is top notch, cant go wrong.

Ja
Review №47

I purchased a 2010 Audi Q5 and went in for an estimate for some repairs. The staff was very pleasant.

Ja
Review №48

Overall my experience purchasing at Audi Kirkwood was very positive. The whole team made the purchasing process comfortable. Ive got to shout out to Jasmin Trifunovic, hes the best salesman Ive ever worked with; low pressure, accommodating and realistic. To top that off, he found a model optioned perfectly to my taste. The team knocked this one out of the park!

Le
Review №49

Jasmin was very helpful in finding the car we were looking for! We enjoyed the experience. They helped make it quick and easy and accommodated all of our requests. Thank you Jasmin and the team at Kirkwood Audi!

Sa
Review №50

I’ve purchased 3 cars from Audi Kirkwood and each purchase has been a pleasure. All the details for my recent purchase were handled over the phone and the beautiful A5 cabriolet was delivered to my residence in Illinois. Jasmin, my salesman and Kelly, the finance manager made me feel like they were looking out for my best interests and made things extremely convenient and quick. I’ll be back for my next car.

Jo
Review №51

Good service and reasonable price on service. Wait time was slightly longer than expected however and waiting room is a bit sparse.

To
Review №52

I walked into to the store today looking for a slightly used Q5 and was meant by Jasmine who took time to listen to my needs, although I did not buy today I will be soon, I felt no pressure whatsoever and was delighted by Jasmines knowledge and cordial representation, a nice suprise. Il be back for sure soon Jasmine thanks!

Ke
Review №53

Jasmin (salesmen) was the absolute best and made this experience great for me. He was very knowledgeable and personable. He talked me through every detail about the vehicle and was very upfront. I really appreciate all of his help today and very happy with my purchase! I highly recommend!

Be
Review №54

Audi Kirkwood is World-Class! The whole team made our recent buying experience unforgettable. We have referred friends and family to this dealership. I would highly recommend Audi Kirkwood to anyone in the market for a new ride!

Me
Review №55

Just had a fantastic experience buying my new Q3 from Audi Kirkwood. Jasmin was the best possible sales consultant for my purchase- viewing and testing cars was easy, negotiation was straight forward, and he went above and beyond when there were some shipping issues with my car. I highly recommend Jasmin and Audi Kirkwood, and Ill consider them first for my next purchase.

Ki
Review №56

Had an absolute AMAZING experience leasing my first Audi Q7 today with Jasmin Trifunovic. From our initial contact he was friendly, and straight forward. He makes you feel more like a friend or family member, rather than someone trying to sell you a car. I have leased many cars and sometimes the process is long and drawn out and this was about the most efficient and easy leasing/purchase experience to date. The finance manager,Kelly, was very friendly, didn’t push anything additional that I didn’t need, but did explore all options. Highly recommend going with the maintenance contract! Next, I met with Jonathan, the Audi genius, and that name is an understatement. From the front of the vehicle to the back he explained every feature and made sure I was comfortable with a whole new car. The guys who detailed the car and pulled around a two different options for me were also very friendly and congratulated me! I asked their opinion about which color and interior they liked best and they were totally honest and helpful! Thank you so much to Audi Kirkwood for my very first Audi and such a great experience!

Ad
Review №57

I drove 4 hours to purchase a vehicle. Jasmin and Kelly made the whole process a breeze. Hands down the easiest transaction I have ever experienced at a dealership.

Ro
Review №58

Waited 6 months to write this review because I wanted to see how the car and the dealership performed after the sale as well. We were from out of state and bought our Audi Q5 from Audi Kirkwood and could not be more pleased with this vehicle. Our sales person Nick Markovic was amazing. The amount of work Nick did before the sale actually sealed the deal. He responded quickly to all my questions and did a walk about video with his phone at a moments notice so I could get up close and personal with the vehicle even though I was 6 hours away. After the sale, Nick was emailing asking how the vehicle was and if we liked it and was there to ensure we were pleased with our purchase. Outstanding job Nick!!!!!!!

da
Review №59

Jasmin and the team at Kirkwood Audi were spectacular with our recent Q5 purchase. I cannot say enough great things about our buying experience, You made a customer for life my friend !!!!

Tr
Review №60

Highly recommend if looking for a Audi dealership in the St. Louis area..very satisfied with my experience there and my new SQ5.

Ma
Review №61

This dealership has great customer service! I spoke with their bdc manager Holly and she was fabulous! Had me ask for Noble the general manager and he made my experience great. He has the car ready for me when I arrived and was tentative to my needs. I will be a long time customer to come!

Jo
Review №62

Bought a 2015 Toyota Corolla here. Was blown away by the willingness to put more into my trade then expected and fairness towards the price of buying the car. Cannot thank Audi Kirkwood for giving me a great buying experience!

St
Review №63

My wife and I are very happy with our recent Audi purchase. Jasmin did an excellent job as our salesman. He is knowledgeable, professional, and truly a likable person. Audi Kirkwood gave us a great deal and we will be back when our future car need arises. Thanks to all the staff for an exceptional experience.

Ki
Review №64

Had an appointment on Nov. 12th, 2020 for 9am. Said the appointment would take two hours. Noon came around and they said they couldnt get it done today. It will be done tomorrow. The 13th came and I called to see when to go get it. Said it wouldnt be done tell Saturday because they didnt have the parts and they had to do others that came in that day before mine. Now on the14th they are saying that I might not get my car on Saturday because it is a long process. Never got here again.

an
Review №65

Reggie was an excellent guide through the car location and purchasing process. He was immediate with his responses to all my inquiries. He made himself available and answered all my questions in a professional and knowledgeable manner. We became partners in the search for my new car. He made me feel like finding the perfect car for me was as important for him as it was for me. He wasn’t just trying to make a sale but rather find the perfect match for me. Yuri stepped in when we needed a bit more computer time and finesse to locate that perfect car and deal match for me. I can’t thank these two men enough for assisting me in my car buying experience. I also feel they will be ready and eager to help me with any questions or concerns that I might have as I drive my new Audi Kirkwood S4. Their assistance doesn’t end when the sale papers are signed. It continues as need dictates. I know that as a fact because I have had questions about the technology on the car and Reggie has been as quick to respond with help after the sale as he was before the sale. He is continuing to offer quality time and answers rather than suggesting I find it in the manual. Thank You to both Reggie and Yuri!

De
Review №66

Jasmin was great to work with and I did not feel I was being pressured. He was very informative and extremely helpful, as I was apprehensive in considering a purchase. He made the process very smooth and I am very happy with my new car. Craig was also great and made the financial aspect easy for the abundance of paperwork. He also was very informative with all of the paperwork and I understood everything clearly. Overall, the dealership is welcoming to all, friendly, professional and everyone I met made me feel comfortable.

Ma
Review №67

Audi Kirkwoods service department will rip you off. They charge $180 to run a diagnostic code but wont even look into the issue. Their service employees seemed incredibly unknowledgeable about service issues and were unwilling to tell me why my vehicle needed $3000 in work. Noble Jones (General Manager) sends out a generic email asking how your experience was. I emailed him and he never replied. Would go to a different Audi dealer, these people dont care about the little guy.

Et
Review №68

I had an excellent experience purchasing a car. from the front door, the staff were friendly and welcoming. I work off-hours and they were happy to make accommodations. I appreciated the low-pressure environment and have been very happy with my new car!

Jo
Review №69

Purchased a new vehicle from Audi Kirkwood -To be honest, originally I wasnt even in the market for a new car - mine was perfectly fine. I had inquired around a vehicle via e-mail during this whole COVID-19 pandemic, and Jasmin responded with some answers and kept things simple - no pushy sales tactics, no random phone calls, etc. For someone who was exceptionally busy during this pandemic, I sincerely appreciate the laid back approach.About two weeks later, I touched based with Jasmin again around an offer I had seen - and he took it upon himself to follow up and ensure that my needs were met and that we came to an agreement on a car sale.The sale went smoothly - Jasmin worked around my busy schedule to ensure that we could make everything happen that was necessary - and now Im a proud owner of a new Audi.Thank you Jasmin for all of your help and support through the process.

Ni
Review №70

If I could give 100 stars I would!!..If you want one heck of an experience purchasing a vehicle. Hands down you have to go to Audi Kirkwood!!.. Scott & Noble the sales managers and their team will take such good care of you and they will make you feel at home. When I say Feel at Home I mean its like Chrstmas day with the family. You will not get that typical dealership saleman pressure and vibe. You simply will get the Audi of your dreams in a white glove fashion. Give Audi Kirkwood a try you will be so glad you did!

Kh
Review №71

I have never had a more pleasant experience with a car dealership than I did with Audi Kirkwood. Jasmine was the best at everything, literally.Not only did he make us feel comfortable and welcomed, but we felt we could trust him too (oxymoron for a salesperson)!He knew what was right for us, and his personality made for an enjoyable test drive!This dealership is super professional. The finance guy helped us figure out the best option we could afford and was extremely understanding.Brian also sat down with us to explain all the button functions on the beautiful S7, and for once, I understood everything at first go!Audi Kirkwood is a dealership I look forward to visiting. With such a lively team willing to help at any given moment, waiting for a service will be all the more enjoyable now (this is important)!I highly recommend for anyone to at least come in if they see the car they want.. I was able to buy the car of my dreams because of this team.And by the way, I still look back at my car every time I get out of it. Thank you!!

Ki
Review №72

Very nice group of people there! From the service department, to sales all the way up to management, I felt taken care every step of the way. My salesperson was Ryan, he makes you feel instantly welcome & helped me narrow down which option is best for me. They also told me theyre getting a new bigger building soon so thats exciting! All in all couldnt be more pleased with my visit there.

Ni
Review №73

Dealership was spectacular. Service Manager noted my concerns, offered a complimentary loaner vehicle, arranged with sales to pickup vehicle after service closed, and service engineer addressed all my concerns. The entire staff treated me just like their high end customers with my entry level A3. Ive owned Chevys, Fords, Subarus, Toyotas, yet Audi Kirkwood treated me better than all of the other manufactures I have personally used in the area. My sincere gratitude to all of the staff.

ro
Review №74

I had a great experience shopping with Jasmin! i came in to look at a MINI and was greeted by Jasmin. He told me everything i needed to know about the care, including the history, why it was brought in, and why it would be a great car. He made me a friend. i also work in sales and there aren’t many people like him. He was not pushy at all. He told me i could take the day to think about it and when it came down to it, i decided to pass on the car. when i told him he was still just as friendly, and i greatly appreciated that! when i am ready to buy a car i am DEFINITELY teaching back out to Jasmin! Thanks so much Jasmin.

Ma
Review №75

I had a great experience at Audi - Kirkwood. I worked with Jasmin and it was the best car buying experience I have ever had. He wasnt pushy at all and I got a great price. Highly recommend.

Gr
Review №76

I recently bought an S6 from Kirkwood Audi. Avre was my salesperson. I traveled from some distance away so he had to work out many of the details via email and text. I was pleased to find an excellent car and the terms of the deal were the same that we had discussed prior to my trip to St Louis. Thanks for helping me buy a great car!

Br
Review №77

I have been to Audi Kirkwood 3 times now and worked with the salesman Arve, and each time, they never fail to amaze me! Though they were short staffed, they found a way to make sure I was accommodated and very well taken care of! I can’t wait to make my next purchase!

St
Review №78

Jasmin and the entire staff at Parktown was welcoming, courteous, respectful, professional and just simply a joy to work with. Back to the old days, Parktown put the joy back into buying (or leasing ) a new car. I highly recommend this company. August 2020

ke
Review №79

Fantastic dealership, from the GM to the sales staff. Everyone here will make you realize that you made the right decision to buy from here.

Do
Review №80

Started my search for a new vehicle back in December 2019 and this was the first Audi dealership I visited. Met Jasmin Trifunovic who was super informative, positive and overall just helpful. Though I was still in the early process of my search Jasmin made sure he kept in contact and followed up regularly to see if he could be of assistance. Finally pulled the trigger this past weekend and couldnt be happier with my purchase and experience. Thanks Jasmin for making my first luxury vehicle purchase a positive experience.

Ma
Review №81

I have to say, buying a new vehicle has been the biggest hassle I have been through in quite some time... BUT KIRKWOOD AUDI changed all of that in an instant! Let me tell you about my experience.. After searching for a very specific truck (Denali Duramax) and finding the specific truck at a few gmc dealers, I thought I was on track, well between financing and purchasing, two of these trucks sold out from underneath of me!! Between this and several banks denying us, We tried one last time on a truck we found at (of all places to find a gmc) an Audi dealership. Well let me just tell you I’m extremely grateful we did! After going through local bank for financing and leaving a tiny $500 deposit on this truck, we figured out or local bank was as well having trouble getting us taken care of, and low on time we decided to request Audi to get us financed. In a matter of MINUTES we were APPROVED!! Due to time sensitive issues we decided to hurry and load our kids up into our truck (trade in) and head 3 hrs to Kirkwood Audi to purchase our new truck. Mind you this was all after normal business hours (8:30PM) when we leave our house.. an hour into the drive our truck actually breaks down!! Remember this is our trade in truck!! So I call the dealer and explain the situation and now my family and I are stranded at 10pm on a school night and hour away from home and two hours away from our new truck!! Our amazing sales man Jasmin Trifunovic, and Kelly the finance manager decided to get into my new truck And Jasmin’s personal vehicle at 10pm and come to me where I was stranded in the parking lot of a gas station 2hrs away!!!! At midnight we signed the papers in the backlight of a cell phone at an Amazing interest rate Without any hassle and great customer service. I cannot speak highly enough about this dealership and after being ran around at SEVERAL DEALERS, they fixed me up in a matter of Minutes on a vehicle of a different make that they don’t even sell. If you are in the mood for an Audi, or any vehicle, I genuinely suggest if you want a recommendation from a real life person leaving a legitimate review, TRY KIRKWOOD AUDI FIRST!!!!! Thanks again Jamin and Kelly!Your NEW Loyal customerMatt M

Je
Review №82

Jasmin is fun and a class act. Highly recommend as there was no pressure and dare i say fun. Go see Jasmin, you wont regret it.

Dy
Review №83

Had an amazing car experience shopping with Audi Kirkwood. Friendly knowledgeable staff! Stephen Garrett helped me out with the car I was interested in and the man knows his German made vehicles! They are great at working with you and making your car buying experience easier! Give them a shout next time you’re in the market. Thanks again Audi Kirkwood and Stephen for the professional experience.

Pr
Review №84

Pathetic experience with Audi Kirkwood. Four days later after deposit of initial booking amount they confirm that car not available. After lots of false statement by sales parson, finally manger communicated that next day only that car got sold. It took four days to realize that they need to communicate me. On top of this, their point was either I need to pay higher amount for other option or “Take your money back”. Most unfortunate point was their attitude; they really do not care about what deal agreed and signed or what was promised. Be careful when you are talking to any of the agents with Audi Kirkwood and even after finalizing deal or payment don’t trust them.

Or
Review №85

When I went here it was full of smiling faces, great mood, and good music when I needed a car we find it together an quick notifications

Al
Review №86

Excellent customer service from Jasmin! He is very knowledgeable and super easy to talk to/work with. I would recommend him to anyone looking to get a new car because he knows how to connect with his customers and provide the best experience possible. He went above and beyond to make sure I was getting the right car and made the process quick and simple!

Na
Review №87

I can’t believe this place has any high reviews... let’s start mine..Parking is a nightmare.The place is disgusting for a high end vehicle dealership, It looks like it should be torn down and completely rebuilt with a different design. It’s like your walking into an old Good Will.The bathroom was only OK for cleanliness, but there were broken things in it and it was very old. Go look at a Lexus bathroom at ANY dealership and compare.Every person I interacted with should NOT be working in any sort of job dealing with the public. No one offered any help any of the times I have walked in the door and looked around.Their shop is very out of date, it is a Midas muffler from the 1990s, The parts department is very difficult to get to, they have a locked glass window that I have never seen open, and a locked door next to it with no one around. You have to knock and wait.I am in dealerships every day, this is the first review I have ever written on one.

Me
Review №88

Purchased a 2016 Ford Explorer Wednesday and the entire experience was very professional and courteous. My husband and I drove three hours and stayed overnight. The next morning we completed the paperwork in minutes. Kudos to Jasmin, Craig and Noble job well done gentlemen.

Do
Review №89

Best car buying experience ever! Jasmin was great, no pressure. Jasmin made trading in my car and buying a new one so easy. He was very responsive, wasted no time and had everything ready for me when I got there. Plan to see him again for a car for my daughter.

jo
Review №90

Awesome Experience here at Audi Kirkwood, everyone was very welcoming here and you can tell they care about their customers. Noble the GM was very helpful and knowledgeable! Nick and Noble took care of me and i will be back soon for my next vehicle purchase!

Jo
Review №91

I contacted this dealer to start researching buying a new vehicle, not sure what I thought about Audi. I found a model on their lot I really liked and took it for a test drive. Alex spent about 2 hours going over every inch of the vehicle with me, and I felt like an Audi model expert after! Alex gave me a list price, and when I said it was out of my league, he was very accommodating and didnt pressure me to make a counter offer. He continued to stay in touch via email, being persistent without prodding. He tried to work with me on price, however I didnt like the color he had available. I was able to find the exact car I wanted and bought it used. Alex continued to follow up with me, ensuring I liked my new ride, and to simply consider him in the future.I really wish this dealer had the exact vehicle I was looking for. They were super nice and very easy going. Very responsive every day of the week, and even offered to come pick me up two hours away. I will definitely be taking my vehicle here to get it serviced, and will continue to browse their listing should I ever be in the market for a different vehicle (this Audi is going to stay with me for a while, I am sure!).Thank you Alex for being a great example of what everyone should strive to be in a car salesman!

Ni
Review №92

We were traveling through from Wisconsin, and check engine light came on. Not only did they fit us in, they promptly fixed the problem. We received excellent and efficient service. Thank you !!!

su
Review №93

Worst experience ever !! Stay away from this place. I communicated with their agent online and after extensive communication, she made an appointment with one Noble Jones for 2:30 PM today. When I arrived 2 minutes prior to 2:30, I was greeted by a sales rep and he told me that Noble Jones stepped out (in spite of making the appointment for 2:30). When he finally arrived at 2:45, he had a very condescending attitude. Absolutely did not read through the communication I had with the online person and was very rude and asking me if I read through the e mails . The e mails can not be any clear. This is the worse dealership ever. I have been loyal Audi customer for years and these idiots may change that !! Pathetic losers

Je
Review №94

Love my Audi Q3. I was a little nervous picking between a Q3 and Q5 but my salesperson (Jasmin), held my hand through the process! He is from Bosnian and was a lot of fun. He will definitely go the extra mile for you 😃

Ed
Review №95

Jasmin Trifunovic was very helpful and the service was great. Highly recommend Audi Kirkwood!

El
Review №96

I just bought my first car with the help of Jasmin at Audi Kirkwood. He was absolutely wonderful! He listened to what we were looking for, was respectful, and helped me find the car I wanted -- I highly recommend him!

Sa
Review №97

I had the best experience purchasing my new Audi all thanks to Jasmin! He was unlike any other car salesman I have dealt with in the past. I was not sure that I wanted an Audi when I went into the store, but I was immediately taken with the car and Jasmin. He also allowed me to hold the purchase of my car for 30 days until I independently sold my own car. He had my new car immaculately detailed and offered to schedule a future time for me to come in to show me all the features of my new Q5. I can not say enough good things. If you are looking to purchase an Audi I highly suggest going here and asking to work with Jasmin!

Mu
Review №98

It has been a great experience working with Audi Kirkwood. We went in to see pre-owned 2018 Q7 and walked out with the new car. Jasmin and Nick were phenomenal. It was a hassle-free buying experience. I am looking forward to a long-term relationship with Audi Kirkwood. It would not have been any better.

Pr
Review №99

I recently purchased a new Audi and the entire experience with Audi Kirkwood was not only enriching but also extremely delightful. Jasmin exceeds excellence in customer satisfaction. I had meticulously researched several cars and had shortlisted BMW and Audi. I must confess that Jasmin’s honest and professional demeanor, and exceptional service is what tilted the scale. Both Jasmin and Yuri went out of the way and made this my best car shopping experience ever! I may change the car in few years, but my sweet experience with this dealership will remain indelible. Thank you Yuri and Jasmin!

Sa
Review №100

I traded my A6 for a Q5 during the Summer Of Audi event and had a very easy, pleasant experience. Kevin was very helpful and made sure I got what was important to me and was within the price range I wanted to be in. Alex spent a lot of time teaching me the differences between my old car and the new one. This is definitely the dealership to go to. I even noticed nice looking used cars of other makes.

Information
41 Photos
100 Comments
4.6 Rating
  • Address:10230 Manchester Rd #1519, Kirkwood, MO 63122, United States
  • Site:http://audikirkwood.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 314-965-7711
Categories
  • Auto body shop
  • Audi dealer
  • Auto parts store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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