I am beyond impressed with the car buying experience at L.T. Begnal Motor Company! Anna Lease was knowledgeable, attentive, and very kind. The entire experience was non-pressure and made easy. I also want to shout out Dan Burns who made the financing, warranty, and insurance process quick and easy to digest. Im thrilled with my new Jeep Grand Cherokee Overland. Its a dream come true! Thank you.

Never have i had a better experience at a dealership. And in every area: Price, honestly, transparency, helpfulness, efficient with my time, beautiful facility. Randy in finance and Bobby in sales were both stellar. They went above and beyond to help me get the exact truck that i wanted at the exact price i wanted to pay. Highly recommend Begnal!

Maskless service manager, Eugene C. Waterbury, Jr. Harasses CustomerIve taken three vehicles for service to Bengal Motors for three years now. Most of my experiences have been decent - until today.Justin, who oversees inspections & oil changes, was friendly and informative as always. I ate my lunch in the larger dealership waiting area until my car was done.Upon returning to the service area to wait for my car to be taken one last time around the block before check out, I sat down in the service area seating. Within one minute, a man emerged from the back office, approached and stood over me, and began demanding I go to the dealership waiting room.Mr. Eugene Waterbury did not initially ask what I was waiting for. When I asked why, he said that this was a high traffic area and I should not be sitting there.I noted that I was not in anyones way and was waiting in chairs for customers. He began repeatedly stating, MOVE, MAAM. I told him to stop harassing me. He finally asked Justin, who had just walked inside, what I was waiting for. Justin told him my car was being run around the block one last time and that it was finished.Mr. Waterbury told Justin to get her out of here as soon as possible!This man stood over me, NO MASK, telling me to MOVE, citing only that this was a high traffic area - with no one in that area but myself and him and one other customer rep at the far end of the room.I was rung up within five minutes of Mr. Waterburys initial harassment. Even if I had walked back to the dealership, Justin would have had to follow and ask me to return within two minutes.This man was NOT concerned with COVID-19. At least, not concerned with giving it to me, since he was standing over me & telling me on repeat to MOVE.HIS CONCERN: He decided to engage in a power-play when I did not immediately obey his initial command to leave the room.I recorded the last part of Mr. Waterburys harassment, which is worthy of going viral on Twitter & Instagram. I will tag Bengal Motors when I post.Begnal Motors, I hope you ask Mr. Waterbury to remain in his office from now on. He does NOT cultivate good customer relations and you risk being reported for harassment to the Better Business Bureau. He also raises health concerns with his lack of social distance & maskless engagement while standing directly above a seated customer.In fact, you would be better off removing Mr. Waterbury from his front-facing position with customers and replace him with representatives like Justin, who are consistently polite, friendly and informative.Picture: the high traffic area seating Mr. Waterbury did not want me sitting in for four minutes.

Our Shopping experience from the initial response from Kris our salesperson to the fiance department was stellar! I highly recommend this dealership.

Their express service is named correctly, it is very fast. I take my cars there and never have to wait long for service. I have purchased two cars from Begnal and each time it was a pleasant experience.

Great experience! Leased my first vehicle the other day, and they made the process so easy. Bobby, Dave, and Randy were the best. They took care of me. Gave me a good deal and got me in and out fast. Definitely will be buying future vehicles from there.

Fantastic Car Buying Experience. They did everything they could to get me the best rate etc. They took care of everything and I genuinely believe they were more excited about me getting my Jeep than I was. Highly Recommended!

Just purchase a 2021 Dodge ram 1500 my sales man was Kyle. Hey did an amazing job finding the vehicle that I needed for my business. I need a truck to pull 8200 pounds he was able to find my truck with the I wanted with the interior colors I wanted. I definitely recommend buy a vehicle from these guys they were awesome treated us with respect. And listen to everything I asked for without ignoring me I would definitely recommend them. Definitely go back and purchase another vehicle

This place gives you parts that are refurbished, wanted to charge 700$ for a part that cost only 200$… took the truck here they fixed it, but really didn’t fix it.. the truck was broke the next day with the same problem.. YOU CHOOSE if you wann go here, I’ll never be found at this rip off again…

Nick is a pleasure to deal with and very professional. Amazing showroom and staff. High class.

My fiancé and I have brought his diesel truck here multiple times to be serviced, first couple of times no issues but this last time was ridiculous. We went in to have the fuel filters changed (which mind you they were the last place to change them before this) and after many hours and having to come back multiple times because they still could not get them off. They finally got them off but after breaking the housing and insisting we’d have to pay for that part although they did not tell us they’d have to break it or ask. They tried to say it was $1,200( if you buy it on your own from mopar it’s less then $500) and we’d just have pay that which is wrong, why are we paying for a part we didn’t break or ask for ?? We also specifically said if it’s the housing don’t bother. Now due to the fact we said we were not paying for the part they never ordered it so the truck sat there even longer while we went back and forth trying to get them to understand it’s not our job to pay for things they broke! They finally got it all fixed and even agreed we shouldn’t pay for anything but this took over a week of back and forth, calling their corporate offices and so much stress. We will not be going back and DO NOT recommend them for servicing your vehicle of any kind!!!!

Received my item quikly altho I had 2 wait a few minutes upon entering 2 receive n e service.

Great experience. Paul sales manager great to do business with. Chris our new car salesman knowledgeable and made process easy. This is our second Jeep from them. Highly recommend. UPDATE... Just purchased 3rd vehicle from Begnal. Our daughter purchased preowned Cherokee from sales rep Chris. Great experience.

Best vehicle buying experience Ive ever had.

Great dealer bought my Ram here very nice honest dealer. Easy to go through process. Also I use them for service.Nice job. Guys. My one complaint is it’s hard to get an appointment. But a good dealer is worth the wait

Quick courteous service person (Josh I think). Nice waiting room, free coffee and everyone was wearing mask. Thanks 74yom

Quick oil change, fair price. Needs more Dodge & Mopar merch in the gift shop.

Hello,I went car shopping at Begnal motor Co last Friday to look for a new/used vehicle.I was greeted by a very nice gentleman, I told him that i was looking for Anna Lease who previously helpedme over the phone, and who made me feel comfortable at the showroom and she showed me the available cars there. (Over the computer)I must say that even that i didnt made a purchase, this was my best experience ever. Anna was very informative and she was answering every question of mine patiently.Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Anna delivers an incredible service and gives a very pleasant experience.I will be coming to your showroom for the years ahead.Regards,Jose G Jurado

Purchased a used 2017 Nissan Rogue in August 2020.Dana was our salesman. We told him exactly what we were looking for. He showed us a few different makes and models that fit the criteria. Not pushy like most salesmen..even had a great sense of humor!We settled on the SUV Rogue are very happy with our purchase! Not only does the vehicle have the extras we asked for, but is loaded with so much more! Great price! Took our first long trip to Ithaca, NY with no issues. Great ride and comfort!If your looking for used, Bengal Motors is the place! See Dana..he will not steer you wrong!

When buying a car there is usually anxiety .. and pressure ... stress ...etc.Not at Begnal Motors & not with Dana as a salesman .He isn’t pushy at all which is a nice change from your average car guy . He’s straight forward and accommodating to your needs and requests all while being honest about your options . He found just what I wanted in a few days ( on the website to build your own I couldn’t even find this combo . But he did !!! )What a great experience. I pick up my new baby today and I couldn’t be happier . Thanx Dana & Paul & Dave & the entire Begnal Motors staff you guys set the bar for what a car dealership should be .

Bought a 2020 Cherokee. The process and salesman was great. Easy In - Easy Out! They definitely went the extra mile. Thanks Paul!

Refused an inspection because the service dept didnt like where my TINT EXEMPTION sticker was placed... nothing but lazy staff who dont wanna do their job in the quick lube area... will never take my BRAND NEW car back here again extreme disrespect from the manager and staff... only select few people are nice here

I bought a vehicle from begnal in March and i have to say i was a little nervous because i previously owned a Nissan and the service department was great to me where i purchased it but i wanted a dodge this time around and i wanted the same care and attention that i had. This dealership is awesome especially the tall guy dan who deals with warranties and financing this guy should be president of the company words can not explain dealing with him. I have been in for oil changes and mopar seat covers and the service department is excellent especially with loaner vehicles and when im ready to pay they always have some type of discount or incentive to give. I highly recommend this place i actually feel like a family member when I walk in. I never was at this dealership ever in my life nor know anyone there i was a total stranger just winging it to buy a dodge ram.

Employees not wearing masks and had attitude about it, they broke my trim and didnt replace it, didn’t call when part came in,, didn’t tell me car would be very noisy when I left. Three strikes in 1 visit. After 2 visits job not done.Dread going back to finish, what will they break next?

The service department goes above and beyond their duty to assist customers in a friendly manner. They saved me tons of money in expensive repairs and took the time to explain some of my cars features.

If you’re thinking about buying a car here, thoroughly inspect the vehicle before you buy it. This can save you a lot of headaches (and money) down the road.

Always a great experience. Honest/professional work.

I bought my Jeep Grand Cherokee from them and I loved my experience. They took care of me, made sure I could drive while I didnt have my vehicle yet and negotiated a great price. I now go to them for all vehicle repairs, they take good care of everything and they are very nice. While you wait they have a comfortable waiting area with drinks and snacks. (and if you bring your dog everyone wants to say hi) I suggest them to anyone buying a vehicle!

Great experience getting my NYS vehicle inspection here. I was in and out in only 15 minutes and it was reasonably priced. Thank you to Ashkay for the great customer service!

My new grownup Disneyland. I cant say enough and dont know where to start. O.B. truly bent over backwards to make the Challenger I wanted affordable to me. I thought I had to settle for a pre-owned bucket lister but O.B. got me in a 2020. Everyone was so cool to me. They really know how to read a customer and adjust their approach accordingly. So refreshing. No hard sell. No hidden or surprise fees. No crass insults against my last car. Begnal got it right!

Just picked up a pre owned Challenger yesterday, very happy. Staff was extremely friendly and easy to deal with, not pushy at all, no BS. A very pleasant experience all around...Thanks guys!!!

Had very easy no hassle trade and purchase.Mike, Paul, Dave and Randy made the experience easy. I will definitely look to them for my next vehicle

Extremely helpful crew.

6 weeks after getting an oil leak fixed at there service department, my car burns down from what the fire investigator said was oil related....called the service manager and he takes NO responsibility at all. a 2014 Fiat 500 should not burn down.. now im out the money I put down to buy the car AND my insurance deductible... Thank you for your great work......! Dont go here!!!!

Extremely Upset and Disappointed! I don’t trust many places to bring my car, but the one place who has done a flawless job everytime has finally put the nail in the coffin. I had dropped my vehicle off for a scheduled service, in immaculate condition and received my vehicle back damaged...! Paid for a service that has been completed many times, without error and now I’m being told it didn’t happen on their facility when it most certainly did. Not one but two wheels damaged on my vehicle, stating a rock or something must have flung up and damaged the center caps and flat spokes of my wheels.... I think not. I’m extremely dissatisfied and shocked. If Begnal Motors, continues to avoid to making it right, don’t expect me or my family to shop, or service with you again. I paid premium for a service to be completed RIGHT the first time, with no damages done to the car....

Kristy was so helpful finding my car!

Lets see how it goes so far so good

Josh in Service and Mike in Parts are great! Their honesty and knowledge is invaluable when you need to get your truck back on the road. I appreciate the time they spent helping to get our repair done at a very fair price. Wish all dealers were this easy to work with.

They were fantastic in the service department. Josh went above and beyond. They kept me updated with my progress. I am Very happy with the service. Thank you!

Everyone I dealt with at Begnal was outstanding and kept did what you would like them to do. The salesman was Dana Dunckle, he was great his communication was excellent. The sales manager Paul Roeber was fair and Randy Knoetzel in the finance department was professional and spot on. These folks gave me a fair price for my trade and a fair price on the vehicle I purchased a certified 2017 Ram Crew Cab on November 30th 2020. They did everything right, they were fair, professional, courteous kept their commitments and exceeded my expectations. This was one of the easiest vehicle purchases Ive ever made. I would purchase form them again and I highly recommend them based on how I was treated. You wont be disappointed by these guys.

Kristy is the best! Thank you for all your help! I kniw we are going to love our new jeep!

Bought a used vehicle. Had a good experience; car was in decent condition, was satisfied with my trade-in experience. Before the car came off the lot I noticed the rear wiper didn’t work. I asked that they have it repaired, and they agreed. When it came time to pick up the vehicle and drop off my trade-in, I was told the mechanics didn’t have the time, and I would have to schedule a time to drop it off for this service. I was repeatedly dodged by my sales rep until my period of warranty was over; I still receive sales solicitation a year later despite the fact that we both know that things didn’t end on a good note.

I would think twice before dealing with Bobbie in sales. I called Wed regarding a truck listed on their site. He confirmed the make model and specifically the color my father was searching for and we advised him we lived over an hour away. He wasnt going to be in Thurs so we made an appointment to be there Fri morning with financing approval in hand already. We arrive Fri morning by 930am only for Bobbie to tell us the vehicle was sold.Why would you as a sales person make an appointment for customers asking for a specific vehicle in a specific color (the only 1 you possess) with financing already approved NOT place a hold on the vehicle or inform us that you wouldnt be able too hold the vehicle? Either way its poor salesmanship.....

Purchased 2014 pro master. New. Problems and problems. Now at 76,000 miles the transmission goes. Told to drive by service manager. Conked out in middle of road on way home. Told 7-$8000.00. And tied up weeks. Never again

I just got the 2019 Jeep Grand Cherokee and I am in love! My salesman Paul Carlson was absolutely wonderful. He took the time to make the deal exactly how I needed it to be with no hassle. He was also pleasant and responsive whenever I had a question or needed anything. I would totally recommend if you are in the market to stop in and see Paul you wont be disappointed!

I don’t care what anyone want to say about Nick he’s a great guy a little mistake but everything got fixed, we Were going after a 2012 Dodge Durango there was some mistake in between but in the end we ended up getting a 2015 dodge Durango so everything work out for the best. Thanks Nick you’re a great sales person we will definitely come back and shop!!!!! Great job guys!

Bad costomer services, all service advisor Michael p.,George

Ive been a loyal Begnal customer for well over 10 years, dealt with Dean in Used Sales(no longer there), Dave in Finance, Josh in Service, and now, most recently, Kristy in Sales, and have NEVER BEEN DISAPPOINTED!So my sister in laws 11 Liberty Limited failed on her on their way home 2 weeks ago, due to a faulty lifter. A very expensive repair, and not economical with needing a reliable car for her and the kids. She was set on a Toyota van, so I recommended Prestige Toyota (which I had a good experience 5 years ago when my wife wanted a Toyota SUV, but this time was so horrible for my sister in law that I will never do business with them again!). When that didnt pan out, I decided to take a look at Begnal with her to see if we could find something that would suit her needs. We spoke to Kristy in Sales, who was very cordial, professional, and straight with us. She set us up for a test drive in a few of the in stock vans they had. So after taking a couple test drives, my sister in law fell in love with a beautiful pre-owned Chrysler Pacifica Limited Touring(which my wife now wants one too, thank you Begnal 🤣) . And to top everything off, where Prestige was forcing her into a cosigner, they were able to get her into her dream car without needing anyone else to co-sign, due to her amazing credit! And their turn around to get her in the van since she was without any way of getting her kids back and forth to appointments, stores, etc. was, as always, STELLAR! She still needs to return for some little things that needed to be done, but she is now a VERY HAPPY BEGNAL CUSTOMER FOR LIFE, as I also will continue to be!

Had a nice buying experience. I was in and out in 3 hours with a new wrangler. I had negotiated a soft top and install with the purchase. When I had my soft top installed, the top did not close when I got home. The installation took 3 1/2 hours instead of the 1 hour I was told. I left the dealership about closing time. When I researched how to close it, I realized the install was sub-par and not done thoroughly. I called my salesman, Dan Burns, after hours who hung up the phone on me after I told him my issue (his number was on his business card and told me to call him with any problem). The next day it rained all day and I was ignored repeatedly for servicing the faulty installation. They wanted me to drive back my new car on a rainy day with the top down and diagnose the problem but I insisted they pick the car up themselves. Terrible customer service when you have purchased a new vehicle. I thought I was with a dealership that would be interested in repeat business.

Took my daughters jeep there for oil change and very fast service and the staff where all very nice. My daughter 💘 her jeep!

Best car buying experience I have ever had. I paid less than I expected, got a fair deal on my trad in, and my new car was ready quickly. No BS just a fair deal and quick transaction.

Go see Chris if you want a great deal. I have purchased 4 vehicles from this dealership. Chris made the entire process seamless. Made original deal over the phone. No wasted hours haggling over price. He truly wants to earn your business.

Awesome people to work with, straight forward. Thanks!

Great to see new cars and trucks coming in..

Traded in my 14 Ram 1500 and Pilot for a 2019 Durango and 1500. Salesman Paul went out of his way to make sure we got the vehicles we wanted. Very impressed with the steps he took to ensure we had what we needed. I would highly recommend them! 5 years ago I worked with Dan who was wasnt available at our first visit but also helped us again during the journey. Not sales hungry but truly a customer centered team. Very impressed with Sales at Begnal, prior experiences with Service positive as well! No complaints.

Amazing people. We drove almost 3 hours to get outstanding service, super car for an excellent price. We dealt with a salesman Dan, finance person Paul and two managers. They were all friendly and knowledgeable. It is a family owned dealership and you definitely feel it. I will without a doubt come here again and recommend their service to my family friends.

We are returning customers that just purchased our second Grand Cherokee from Begnal Motors, and were very happy with the experience. We traveled from New Jersey to do business with Paul and his sales team, rather than deal with one of the giant Highway Dealerships, that have become the norm in northern Jersey, because of the personal service that we receive. Paul, together with our Sales Consultant Dan Burns, went out of their way to find us the exact vehicle that we wanted, and completed the transaction in a professional and friendly manner.

Helpful parts department.Helpful service representative.

Cars are great

Great staff. Bobby got me a great deal on my new truck. Definitely would buy from them again.

Bought a brand new Ram 3500 cummins with no issues. Great sales department. Nick was fantastic.

Excellent, stress free car buying experience. We worked with Brandon who was professional, polite and knowledgeable. The entire staff was extremely attentive but not at all high pressure and they made sure we got the exact car we wanted at the right price. Love my new Fiat 500x!

Awful unprofessional. ran my credit 5 times one say and another 5 the next. they dont call you back very unprofessional. I have to call the credit bureau and have all this removed awful experience. All i can do is spreed the word.

Excellent customer service. The salesperson I dealt with, kristy was quick to reach out to me and was nice and accommodating the whole time. Everyone was honest and made it a smooth, comfortable experience. All around quality service, I would recommend anyone to go here

I’ve purchased cars consistently there for 20 years. Their prices are better than the dealerships on the other side of the river and Paul always does his best and treats everyone with the utmost respect.

One of the worst dealers around. I got a used $23000 truck and promised service and now the work isnt cover. Very poor customer service.UpdateAbout 2 years later and i still havent get all the work on my truck done. This dealer does not call to give you updates on parts for your car/truck, thinking that that you would forget. I will be contacting my attorney about this matter and the owners will be hearing from him. This place is a joke. I will be going on social media and let people know this isnt a dealer for the community and enlighten people about the crooks at this place.

I have been a customer of Bengals since 2011. The entire team there, especially my salesman Dean Liu, have made every experience with purchasing a vehicle comfortable and enjoyable. They go above and beyond to make sure we are happy with our purchase. My boyfriend and I have purchased 7 vehicles from them so far and have been extremely happy with every one! We will continue to be costumers as long as they are in business. We have recommended Begnal to everyone we know and nobody has had a bad experience!

I have dealt with Begnal for a few years now. During that time were purchased several vehicles. Their salesman Will F. is wonderful always making sure we get the best bang for our buck deal. He is never pushy about a sale and listens to what I need and has gone above and beyond to find exactly what I want.The Service department is great as well. whether its routine maintenance or something more they always get my cars done quickly. Even if I stop by with a concern they take the time to inspect the issue and either fix it on the spot of let me know how soon it can be done and if it is a safety issue or something that is safe to drive till the appointment.I look forward to many more years of doing business with them as they make the car buying and maintaining so easy.

First time buying a car, they worked really well with me to get the car i wanted and helped me through every step of the processOverall very satisfied

Great buying experience, we drove over an hour to buy our Ram at this dealership. From the first time we stepped through the door and were greeted by Dan Burns we knew we were in the right place. Thanks Dan for helping us find a great truck at a fair price!

Very comfortable place to get the car serviced. Amenities include TV, WiFi, gadget ports, free food and drinks, and comfy chairs.

We had a great experience here with Dean as our salesman. He is pleasant and not pushy which is important in trusting someone to help you guide a big purchase like a car. Dean did his job exceptionally well, helping us upgrade our vehicle appropriately and effectively. We will certainly be continuing to visit this location to work with Dean in the future and highly recommend him to anyway looking to purchase a car.

I got a Jeep Grand Cherokee from this dealership. The car was supposed to transfer plates from my previous vehicle to my new Jeep. Instead they mistakenly did new plates. I requested them to correct this several times and was constantly told they wont, even though I know for a fact that it is something that they can correct if they choose. They just chose not to go through the headache. Now, I dont have my Volunteer Firefighter plates on my new vehicle because this dealership didnt feel they needed to correct this issue. I guess they already made their money so why bother? Poor customer service!

Sales and service were top notch!!! Wonderful experience and recommend to anyone looking to buy a car. Was assisted by Nick. He was patient and accommodating.

Has pleasant interaction with Jessica my saleswoman and all the staff at Bengal and drove away with a really nice truck. The service dept went over the truck with a fine tooth comb. Ill def be coming back for service work!

I took my Ram 3500 for service and could not be any happier so far.They replaced 2 parts that were under recall too that i had no idea about, including the problems that i was experiencing!!Joshua (service advisor) was always in touch with me and got my truck in and out within a few days.Only negative part was no Loaner car was given!!

I never usually give more than 5 stars on an Review but the reason why i am giving this review a 3 star vs giving at a 1 star is because when my family and I where looking for a car for a special occasion we arrived at this place we saw it was a great dealership but once we walked into the dealer & tried to find someone to help us out but they where all busy with other people and i was a little shocked to see a dealer that didnt have a lot of staff on hand!!! my folks and i looked in the Multi car lot to see what they had to offer!!! this is a great dealer ill give it that!

Where is my response from the owner from my review from months ago?I bought a vehicle here 2 months ago. This was the worst car buying experience I have ever had. I test drove a Jeep Grand Cherokee and liked it. I later agreed to purchase the vehicle. While examining the vehicle I noticed that the tires looked pretty low on tread. I asked them to put tires on the vehicle before I spent over $28000 on it. They claimed that the vehicles tires had more than enough tread than the legal limit. Well less than a month after getting the vehicle I had to put new tires on it. The salesman, Dan Burns, is the worst salesman I have ever dealt with. You would think after someone hands you $28000 CASH that you would get the best customer service ever. That couldnt be further from the truth. It took them almost 2 months to get my registration and Plates. I am not from NY state. They claimed they have dealt with numerous customers from out of state and that they had it under control. I wanted to transfer my plates from my last vehicle to this vehicle and the first set of plates they got (a month after I purchased the vehicle) were not the same plates I had before but a new set and a registration that wasnt correct. They tried to get me to pay for it and luckily I didnt because I called Motor vehicle who said that it wasnt valid. It then took another 3 weeks for them to get the correct registration and plates. I got pulled over 4 times during this time because of the in-transit plate I had to use. Salesman Dan Burns never returned any of my calls or texts throughout the whole process and treated me like I was bothering him after I handed him $28000. The second I handed over my cash was the second this place stopped caring about me. I also later ran the car fax which I was never given and told they didnt have and found out the vehicle was in an accident previously. They also take the original floor mats out of the vehicles and replace them with cheap and ugly mats with the dealerships logo and name on them. They are the cheapest mats you can get and ugly. They dont even offer to give you the original mats which they probably throw out. Would never recommend someone buy a vehicle here.

Went to the express oil at Bengal on sunday (open til 3pm) they were not busy and took me in quickly! Changed the oil and did a check on belts, filters and tire wear.Was on my way in no time at all

Larry the owner Treats you like Family great People Check it out nice Place.

We went to Begnal Jeep for a inspection, everyone we encountered was very friendly.

Quick inspection clean dealership Great service

Our salesman Paul was very helpful and showed us some Jeeps and he took the time to show us paying options. Paul was very friendly and was not pushing us to make a sale.

Recently looked at a USED truck. Its been 9 days and they cant get a price on it. Its a shame when you have been a loyal customer for about 10 years and this is how you are treated. Ill be taking my business else where.

They lied... but the car is fineI bought a 2015 Chrysler 200 from Begnal a little more than a year ago the car runs fine.The experience would have been great until I learned that the salesman lied to me about a couple things. The most egregious of which were the tires. I was told the tires were brand new and that they were just put on so the car could pass inspection.The year goes by and I have to replace the tires after 20,000 miles. I call to ask about the tires they put on and the gentleman at the service department let me know that they had not put tires on.So any potential shoppers be aware. Do not believe them if they say that theyve put new tires on or anything of the sort. They are lying to you.

Miserable purchasing experience. Negotiated with lies and deception. When we involved a different Jeep dealership, then and only then did they make the pretense of negotiating in good faith. All negotiations were carried out by Paul the Sales Manager. The experience was more akin to playing 3 card monty on the streets of New York City.At the time of delivery, the salesman Alex could not have seemed more disinterested in reviewing the vehicle or demonstrating all the features of the vehicle. He clearly had more important issues to attend to than making this transaction a positive experience.We had to call him back to have him demonstrate how to open the hatch to access the gas tank!The only reason we completed this transaction with Begnal was because proximity and a desire to keep business local. Those are foolish reason and wont happen again.If you are in the market for a Jeep, purchase it any where else but here. The likelihood is you will over pay or have to negotiate for over 2 weeks before you get a fair price if you go to Begnal.

L.T. Begnal is and amazing family oriented dealership that always goes above and beyond for customer satisfaction. I have purchased 5 vehicles over the years from Dean Liu and he and the staff have always provided a stress free enjoyable experience. I would and constantly recommend him and L.T. Begnal to all of my family, friends and co-workers. Thank you guys for a great experience.

I had a fantastic experience with Bob buying a pre-owned vehicle. His attitude and can-do approach made the deal a win-win for both parties. No junk fees, no attempt to push unwanted extras on me. Buy here with confidence.

I was disappointed with my experience here. Id had an email exchange with a salesperson outlining the type of vehicle I was interested in. When I arrived for our appointment, he didnt remember my name, didnt have a vehicle listing ready. When he searched for a vehicle, he came back with one that didnt meet the parameters. Id been greeted warmly by the finance manager whom I knew, but the rest of the transaction left me a little cold. I ended up purchasing my vehicle at another dealer.

I just got a new set of 4 tires and in my opinoin my jeep was very dirty when I picked it up. The tires had a white paste all over them. When I told them about it they didnt seem to care. I think they should treat thier customers a little better. I am very disappointed.

From sales to service all around top notch customer service. Ive personally purchased used, new and leased vehicles from Begnal Motors for almost a decade now. The new building and location is impressive too!

We recently bought a Grand Caravan from this dealership. We had the pleasure of working with Frank. It was a great experience. Frank listened to what we wanted and what we wanted to spend. He never gave us a line, like we had heard from other dealers. They are not pushy either. They give you time to think about the purchase before you buy. He listened and they helped us. They worked with us in order to get us the best deal. I look forward to doing business with them in the future. I highly recommend this business.

Picked up used van there, was treated good. I would recommend this dealership

My first purchase from this dealer was amazing, I looked at a jeep around 11am and was driving it home by the end of the night, our salesperson was very understanding and helped us get exactly the kind of payments we were looking for, he also understood that since I was just starting out, the car would be going in my fathers name in the beginning then switching to my name, so he knew he had to satisfy us both. In my book he deserves five stars, however the reason I voted three is because my most recent experience. I emailed the dealership three times to purchase a new jeep before I finally got a response, which is fine, I understand computers are crazy sometimes. In my email I explained that I was not looking to rush into this because the jeep I bought from them was still in solid condition, I explained everything I was looking for and sent my email. I waited three days before emailing again on March 9th and got a response of they were waiting to see if anything came in around what I was looking for, which would have been fine if my father didnt drive by their dealership every day and saw three jeeps that met most of my specifications. It felt like since it didnt seem like I was ready to purchase in the next couple days, I was pushed to the side. It is now May 2nd and I still have never gotten an email. I understand people forget who they email since I work in Internet sales myself, but it didnt feel like it was just forgetting me. I am a very loyal customer and once I have a good experience somewhere I return as often as I can, but this didnt sit right with me. I dont want to base my opinion of this whole dealership off of one persons little mistake, but I thought this should be mentioned so it could be fixed for future customers. So ultimately, my first time around deserves five stars, my second time around I wouldnt even vote because I have no real experience to go off of since I was never emailed back. I hope this helps L.T. Begnal to grow in the right direction!

Bought a new ram truck last month. Dan Burns, my sales person, was great. He went above and beyond. Highly recommend.

Wonderful people fair knowledgeable above and beyond whats expected

Over the last six years I have purchased six vehicles for personal and business use from Begnal Motors. There sales department has always been great. Their service department is the worst around. The manager told me it is acceptable for a 2017 vehicle with 20,000 miles to loose a quart of oil every 1,000 miles. They will not repair the vehicle. The one time we had it there to check the oil loss, their service department didnt put the oil cap back on, lost 3 quarts of oil on the way home, not to mention the mess under the hood. Shame on you service department, you are also damaging the great sales department, because I will never do another dollars worth of business with you again.

I worked with Frank Gizzi at Begnal to lease a 2017 Wrangler, and I couldnt be more happy with the experience. I spoke with Frank on the phone before going into the dealership, and he was honest and forthright about what I could expect in terms of price, monthly payments, etc.When I went to the dealership, everything he said on the phone remained consistent, and I drove out of the dealership in my new car within a few hours. Everyone at the dealership was friendly, professional, and respectful of my time.Big thanks to Frank and everyone at Begnal.

Decent service / courteous and friendly staff. New location 100 percent better than old place. Would recommend.

Frank, the sales associate helped me get into a jeep grand cherokee diesel high altitude edition that I looked for all over the U.S. He was supportive, pleasant, and professional at helping me with the sale. I appreciated him and Paul, Dave, and Laurens help and support on buying the Jeep I searched everywhere for. Thanks guys!JP