I bought my vehicle a few years ago from here. Everything was pretty good purchase was great. I came back today because the battery went dead after about two weeks of not being on in a brand new car.When I pulled up the guy just said “you might want to go inside.” No greeting or anything. I went inside and the woman in the service department greeted me with a frown. The frown stayed on the whole time we interacted. I told her the issue and she said “we don’t know why batteries die, it happens all the time.” She completely disregarded my concern and became defensive.She didn’t want to talk to me much. So I asked her if she had an ESTIMATED time for the battery change. She said “I don’t have an estimated time there’s people in front of you.” I stood there and stared for a few seconds and she finally blurted out maybe an hour and a half I don’t know.I’m glad I’m leaving the area soon so I don’t have to come back. It’s a shame because I had such a good experience when I bought the car.

The service was great. There were 2 ladies that went above and beyond for me. I was struggling a little with sending my daughter off to another city. I was a little emotional and they really comforted me. I cant thank them enough!!!

Thinking about getting Panda a Shadow!Im my opinion, Cleo Bay Honda has the best customer service in Central Texas!

I was supposed to get my car one day end up being 2,so far rwpair manager rude.

I MEAN REALLY, ITS ☆HONDA☆ NUFFSAID! IF YOUVE NEVER OWNED A HONDA, YOUVE NEVER EXPERIENCED the heart of vehicle OWNERSHIP!!! HECK ITS PROLLY OUTLIVED MOST OF ITS OWNERS!!!

The BEST Honda store in town! My wife is very ecstatic with her 2019 Civic. Very clean atmosphere, great service all around.

The service was GREAT.

Outstanding customer service. The service dept is exceptional.

In and out fairly quickly for service. Everyone was polite and friendly.

My parents live in Killeen and it seems every few years - they want to buy a new Honda. They will go nowhere else but Cleo Bay, even though Ive tried to get them to shop around in Austin. This time around, the salesperson was a very polite young man named Dustin. Dustin doesnt feel like your typical car salesman. Hes very humble and matter-of-fact. My parents are older and he was incredibly patient with them. He was wheelin and dealin with me and my husband, but he would always respectfully negotiate with them, too. My parents were also very impressed. But, what was the most impressive about Dustin was after the deal was done. A lot of salespeople dont go the extra mile and drop you, once theyve made the money. Dustin wasnt like that at all. He gave us his cell phone number and said he would keep us updated about everything (he did) and always gave us a fast response when we were getting jittery about things! I would highly suggest Dustin for a non-stressful, fair deal and someone whos going to follow-through every single time. Weve also been very impressed with Cleo Bay Honda and their warranty repairs and also the QUALITY of their repairs dealing with Hondas - even the older ones.

Got some touch up paint. Had to be ordered but they dont call you when it comes in, so be sure to follow up. Im sure they were just too busy.

Milk smells like cheese

Great service and sales experience

Fantastic service just pricey on parts. Great customer service

Showed up to the Honda dealership with my rebuilt title Honda Fit. Checked my car througly to see if anything was needed and did not try to sell me on an unnecessary service. A+ service departmentShout out to JJ!

Still waiting on my parts for my car.

Need power steering fluid. Always in stock

Great service!!! At time of purchase..and services!!!

Excellent customer service.

Very professional & everyone is so nice & eager 2 help u

Always exceptional service. Love Cleo Bay.

Yes we bought our car there and we truly like the srrvice!!

JP was definitely on point. I would recommend them to everyone.

Great prices very good service

Professional personal thank you for fixing my ride

Great service

Terrific place go see Tony...

You can do better then this.

Good service

This dealership sucks, purchase a Honda from any other dealership from here!

Horrible service, just check for everything before you buy it...

I work here

The price

Good services...

Good service

Looking for a car

Excellent service