All stages of the process, from the initial consult with product selection and estimates to the installation day, were professional, well communicated, and performed at a high level and certainly exceeded expectations. I highly recommend this company to anybody looking to have windows and/or doors replaced! It may seem expensive, but you get what you pay for and the level of service and workmanship was definitely worth the cost.
Our experience with Signature Doors was excellent from start to finish. We had first gotten a “home visit” and quote from another company. We were turned off by the other company’s high-pressure sales pitch. The Signature Doors representative was friendly, courteous, and knowledgeable. There was no high pressure, just good information, and a fair price. When it came time for installation, the process was so professional. There were a couple “issues” installing the doors in a 1926 house. The installer gave us options, took care of every issue, and made sure that the doors were installed perfectly. Those doors are beautiful, the hardware is solid, and we couldn’t be happier.
From the initial communication to the end of a challenging installation, I was consistently impressed with Signature Windows. I love my new windows and doors - they have reduced both sound and heat in my townhouse.
The team at Signature Window & Doors was incredibly responsive and detailed. Were very happy with our new doors!
I wanted a very specific look for an oversized front door and sidelight and they worked with the manufacture to build it for me. Very happy with their help on this project.
We had the absolute best experience working with Signature Windows! Their sales guy was wonderful and did a great job showing us all the options and finding the best deal for our house. Everyone was very responsive through the entire process and provided excellent communication. The installation was also amazing and we were very impressed with the craftsmanship and effort that the team put into our installation. We absolutely love our windows and would recommend Signature Windows to anyone looking to upgrade their house - we couldnt have asked for a better team to work with!
Provia Heritage door. Signature Window & Door did an amazing job. They were extremely thorough and detailed from the quote to the install. I love the door and I greatly appreciate the service. I wouldnt hesitate to recommend them to anyone who wants a door to last for decades!
Im very happy with the installer, he is very professional and I loved the result. I expanded an exisiting window in my master bedroom - I pretty changed an entire wall to a picture window. I dont quite remember his name correctly (I do apologize for this), he is from Ukraine, overall my experience with Signature window and the on-site installation is perfect, and Im pretty sure I will keep using them when I replace my other windows. Thank you!
We had our front door replaced by Signature Window & Door Replacement, and weve been completely happy with their work. The next time we have any door or window-related work, well be coming back.They had a large selection of styles to choose from, and we were able to find a design we were very happy with. There were some covid-related delays from their supplier, but once the door was completed, it was installed that week. The installation process itself took about 4 hours. The new door is a solid improvement on the old, and weve been very happy with it.
We had Signature Window & Door replace two sets of french doors. The salesperson who visited us was friendly and helpful. He listen to all of our questions and helped us pick the product that would work best for us.The quality of the product is great! The doors are solid, and feel very well constructed.The workers who installed the doors were professional and did high quality work. They made sure we were happy with what was done before they left.We are very pleased with the project we did with Signature Window & Door!
Responsive and professional sales, scheduling, and installation. Great quality products. Made sure we were satisfied.
Danny is knowledgeable and great to work with. Yuriy is a fantastic craftsman and very consciencious. I could not be happier.
The whole experience of replacing upstairs windows was made positive by The Signature team. Everyone was very knowledgeable and helpful throughout the process. My windows are gorgeous and I can’t wait for summer to have them open!
Signature Window & Door did a fantastic job on our house. We had another 18 windows replaced to match the ones they did a few years ago. The windows look fantastic. We get a lot of compliments. As always, Danny is fantastic. He is very friendly, easy to get in touch with, and explains everything really well. The installers were great as well. They were always on time and kept the work area safe and clean. They cleaned up the site every day. The installation was done well and on time. They even made a few quick fixes when they came up that werent included in the installation. I highly recommend Signature Window & Door. Thanks!
Just finished the replacement of 28 windows and one sliding door. All aspects of the project were above expectations from the initial consultation with Danny and quote to the final installation. The Marvin Infinity windows are first class and coupled with the expert installation have transformed the look of my 32 year old house. My installer Eddie was the hardest worker I have seen in a very long time. His expertise and attention to detail were outstanding. A significant rebuild was required for my new kitchen window and Eddie did a masterful job reconfiguring the area including a new roof in that area. The alcove in the living room with 6 windows presented challenges with all the exterior trim work required but came out perfectly. Weather presented a challenge on several rainy days but it hardly slowed him and his helper down. In today’s world it’s hard to find people like this that care about the quality of their work.
Signature Windows are the best! Danny, the initial consultant was truly professional providing clear precise information needed to make informed decisions. Igor and Mike, the installers, were polite, knowledgeable and went above and beyond with the greatest attention to detail putting our new windows in place. Very happy with the overall experience. Thank you Signature Windows! Highly recommend to anyone wanting/needing new replacement windows.
The men did an excellent job. They were nice, professional, perfect job, and they took care of protecting furniture. They created a window space and replaced a sliding door very fast.
Ive used Signature to replace windows in two houses over the last 3 years. It was ALL of the windows in one house and 3 of the biggest windows in the other. In both cases, Danny, their sales guy, was a delight to work with. He was prompt, explained the options, showed us samples of the windows, explained the product warranty, the installation process and financing options. Then, after we placed the order, Signature was very good at keeping us informed throughout the process. The windows arrived when promised and the installers were very professional, leaving a very clean work area at the end of every day. There was virtually no work to be done after Signature left on the house with all windows replaced. Because we chose to enlarge some of the windows on the other house, we were left with a little interior and exterior painting, as was explained to us in advance. We chose the Marvin Infinity line of windows and we love them. I will always go to Signature for any future window needs. They are a very well run company and a pleasure to do business with!
The team at Signature Windows was very professional and friendly. I received a no-pressure consultation, quick and transparent contract and product availability and excellent service. Vitaly and his team were friendly, courteous and professional. I love my new windows. The are expertly installed with no concerns at all. In fact, I think they left my house cleaner than when they arrived.
Despite a nearly 3-month delay to the Covid crisis, Signature not only kept me in the loop, they worked hard to make sure all that we had discussed prior was still precisely what we wanted. And they went out of their way to do the best install possible as soon as conditions were accessible. The end result looks, feels and works as well (if not better) than I could have hoped. Paying a little more for all that is worth it these days, when cheaper products fail or customer service fails. Look no further, try Signature.
Signature Windows team was amazing!! We replaced every window & 4 doors in our home. We did the replacements in phases and the team was very willing to accommodate the situation. From Brent that came out multiple times to go over everything and help us decided on the best course & materials. Jeff that keep us up to date on the orders. Vitaliy came out to do the measurements before each phase & helped figure out the best way to manage some complicated windows. And the best installers goes to Igor & Mike! They did fantastic work, were on time, efficient, friendly and always cleaned up after the installs. This team is highly recommended by The Neil Family. Hope to have them come back to replace interior doors next:)
The sales experience was positive. The product selection is good, although not if you are looking for a unique door. The installation services is excellent and very professional. I will be using Signature Window and Door Replacement again and highly recommend them.
Listened to our needs and helped find the right solution. Installer are wonderful, kept the job clean and finished the job on time
Several years ago Signature replaced all of our windows. Being very happy with their performance and employees we returned to Signature to replace our front entry doors. Once again great performance and employees with communications and follow thru. Special shout out to Danny the sales rep for patience and time working thru the issues to getting the doors customized to our requirements --- also his follow thru and updates with the installation and staining. Also excellent job by Rus the installer and Elmer with the staining. Neither rushed the job, but took the time required to give me top quality finished project.Dwight Landry
Kudos to Anna, Jeff, and Vitaly for sympathetically and swiftly responding to a problem I had recently with my bedroom windows. Since it was during the time of smoke and poor air quality, they realized it was especially important. Vitaly not only quickly assessed and fixed the problem, he also quickly and cheerfully rescreened my slider screen. I appreciated the solution-oriented teamwork. Thanks, Signature Windows.
Signature window was a wonderful company to work with. They explained their product options and installation process thoroughly and timely when they came out to do a quote. They didn’t apply any high pressure sales tactics and are top notch folks. Our new windows are lovely and were installed well and without any complications. Thank you!!
Signature windows installed two huge picture windows, a sliding patio door and another split window in the second floor. From the day I met Danny to walk me through the process to the final day they finished the installation, the entire experience was great. they were very professional, took the time to explain and walked me through the options. This being my very first home project, I had a ton of questions and Danny was very patient with me. I will certainly recommend signature windows and Danny to my friends if they have a project need.
We bought a whole house of windows and two sliders from Signature in 2007. Yuri (I think that was the name of the young man) was terrific as the project manager on site and made a suggestion to move the bottom of my kitchen window (right at the sink) up by 12 inches as opposed to only about an inch above the countertop. I never thought of it, but it was a wonderful (and practical) change. Fast forward to 2020. We have one of the two sliders that is used daily (the other is definitely not). The latch become wonky. I called Jeff and after looking for parts on a warranty type job (I told him that they were 13 years old and I was willing to pay for the repair), Jeff called back with bad news. The company that supplied our windows had been sold and he wasnt sure about getting parts. He put us in touch with his field service guy (I imagine that was his title), Vitaly. I did not get his last name and Im sorry for that. He called and came to the house on SATURDAY afternoon. Looked at the mechanism and determined that there was a broken spring. He thought that he might be able to find a replacement at Home Depot and he was going there for something else later in the day. I said thats great, but dont make a special trip especially now in the throes of the Covid-19 pandemic. His demeanor never changed from a happy, Im going to fix this vibe. He was back at my house WITHIN A HALF-HOUR with a new mechanism for my sliding glass door. He installed it, made adjustments and was on his way. It made me happy, of course, but HE seemed to be happy that he solved the problem for us. I havent been billed, but again, Im more than willing to pay my fair share because its been THIRTEEN YEARS with never a problem. In the time since we had our windows replaced by Signature, I met, by chance one of the owners. I cant wait to tell Grant about the young men that took care of us. Vitaly is THE MAN!! (Jeff, you were terrific, too). I cant recommend Signature Windows with any more enthusiasm than I already do. This interaction just sealed the deal.
Signature Window & Door replaced two dated sliding doors at my home with beautiful all white vinyl sliding doors. From the consultation to the finished product, everything was top notch. The installer Yuriy is an expert installer and completed the job perfectly and in a timely manner. Highly recommend this company when looking to replace doors or windows. I will definitely use them again for future projects. Thank you!
We just had a few windows replaced with Simonton Daylight Max windows and they are amazing! Signature has been amazing throughout the whole process and they did an exceptional job. We will definitely be doing more business with them in the future!
The Signtaure window team has been excellent during our windows renovation project. We had a somewhat large project to completely replace a number of windows and patio doors in our home. Danny was always on point on getting the details of our needs, and was very careful about the specifics of our project, including measurements, costs, and dates. He was even available on weekends to chat about details, even though wed say he doesnt have to spend his weekend time with us. Their quote and pricing were by far the best wed seen. Once the installation started, we had a gentlemen by the name of Yuri who was timely, efficient, and very pleasant to talk to. His work quality was also excellent. The Signature window team even installed extra locks on our patio doors when technically they didnt have to. I would not hesitate to call them again.
We had them replace a three panel sliding glass door and remove a window wall. They were on time and did it quickly. We would recommend them.
I have a standard 1980s split level that had large picture windows in front that did not open in any way. I had the old metal frame windows. Signature installed a new sliding door going to the back deck and 13 windows; including new awning windows in the front room to replace the non-opening picture windows. All work was very professionally done. The crew showed up bright and early both days and worked consistently and smoothly to complete the job as expected. And Jerry, my sales rep, was very attentive and great to work with. The ONLY critique that I can offer is the final cleaning of the glass could have been better - those windows way above the driveway are not easy to clean from the outside. Other than that, great job all around. I recommend getting a bid from this company!
Second round..replacing windows on my 110 year old home..signature has been very easy to work with..everyone is friendly and professional and having windows that not only work but r beautiful..who can ask for more. And i believe these windows will last unlike the ones i had put in from cherry creek..lessons learned. A great investment 4 sure..rooms r quieter and warmer in winter..cooler in summer. I am grateful.
Was very pleased with the service, windows and installation. We bough windows from another company who bailed on us at our installation appointment, after we waiting 6 weeks for our windows. I read the reviews here and called Signature. They were awesome. Jerry King came right out, offered a great deal and saved the day. Customer service was awesome, making sure we were scheduled and informed or any changes. Yuri and his partner were very professional, and did amazing work. Very friendly, and courteous. The only hiccup was having one of the windows come the wrong size, but they took care of it, and all was good. We love our new windows, and will absolutely use them again in the future, and recommend them to our friends.
Danny provided excellent service on the front-end, working with us to find a product to meet our needs. Yuriy and Vlad went the extra mile during installation. Highly recommend!
Signature Window and Door was great from the quote request through replacement Simonton Window installation. The no pressure sales information and product recommendations were spot-on for our needs. Installation was high quality and very thorough. Very happy with the sales process, the quality of the windows, and the installation.
Incredible customer service. Answered all our questions, kept us updated throughout the process. Front door installation was done very professionally and absolutely no mess was left behind. Should we need to replace other doors or/and windows, we will call them again without hesitation.
We have been on the remodel adventure (thrill ride) for the last 9 months. By far the best experience from a quality and customer service perspective, has been with Signature Windows. Brent was an attentive, well informed, and window educator sales person. He kept us informed from the sale through the installation communicating unexpected issues (ex.unexpected pipes in walls) offering suggestions for solutions and attentive listening to our wants and needs. We replaced all of the windows on the back side of our house which included two sliders (one which did not previously exist, 3 windows (enlarging one of them) and adding a new window. We cannot say enough wonderful things about our installer Viktor and his crew. Viktors knowledge went way beyond window installation making him perfect to assist with unexpected finds along the way. His workmanship and attention to detail has resulted in gorgeous windows and trim. Having dealt with many sub contractors on our adventure, this by far has been the best experience! We LOVE our windows! We highly recommend Signature Windows to anyone needing windows! Thank you Viktor and Brent.
I couldnt be more pleased with my experience with Signature and we love our new Marvin Infinity fiberglass windows and doors! Every step of the way, the staff was professional and patient with us as we decided on the right products for us. The installation crew was not only professional and courteous, but they did a great job of cleaning up after themselves and hauling away our old windows and doors. We cant say enough great things about the company from the low pressure, consultative sales approach to the actual quality of the windows and installation. I would absolutely recommend this company to anyone looking to replace their old windows and doors!
Signature Windows replaced five windows in my house in 2014. Everything went smooth from the beginning to the end. I was totally suttisfied with the product and the process, so I hired them again in 2017 to replace another window and a sliding patio door. They show up on time and installed quickly. Everything looks nice except a couple siding cracks that I need to caulk on my own. Im planning to replace other windows in the future, and Signature Windows will be the first company to consider.
We were extremely pleased with estimate and quality of windows. An error occurred in the installation, though, and were told it could be remedied quickly. We thought that was reasonable. Unfortunately, the correction did not take place for almost three weeks! The simple fix should have been handled in a much more timely fashion! We were expecting guests and two rooms had to be in total disarray for three weeks waiting for the exchange of windows to be handled. UGH! The fix took about 45 minutes!!
Great Windows. The job was done professionally and no mess was left behind. The windows look beautiful!
I dont review things often, but after the amazing experience I had with Signature, I had to go online to share my experience. Unlike all of the other window shops that came in to give estimates, Signature didnt try to up-sell me to the most expensive windows. They found the most cost-efficient models that would still provide the same heating efficiencies and look like the models that were twice the price.After getting their total estimate for 15+ windows and sliding door, it was a no brainer to go with them. Even though the cost was significantly less than others, the installation and service couldnt have been better. Their installer built custom frames for all of the windows during install! I thought I was going to have to get a contractor to do that work separately, but no, Signature window took care of us from estimate through the install and continued to their customer service follow up to ensure an awesome experience. I would give them 6 stars if I could.
Installers and the installation itself was top notch. No complaints and the 2 installers were very nice and friendly.If I had only 1 complaint it would be that my plants/flowers and shrubs took quite a beating.
Weve availed ourselves of Signatures services a few times over the years and are always extremely happy with their professionalism and service from initial sales call, through measuring, scheduling and installation. They truly care about their clients and produce great results! Yes, you should feel confident in hiring Signature.
Everyone at the company from start to finish was professional, friendly and communicative. They replaced all my windows and a slider door. The bid was fairly priced and the end result looks fantastic. Would highly recommend!!
We have been using Signature for almost 10 years. Always easy to work with, great communication and high quality workmanship.
Signature Windows replaced our drafty, aluminum framed windows with custom made ones by Simonton Windows of Vacaville CA.Because our home is a unit within a condominium, it was important that the design of replacement windows approximate the look of existing windows of adjacent apartments. Signature did a good job of achieving that goal.The installers, Yuriy and Volodiya, are professionals. While we anticipated having to repaint window trims, the work was carefully done and repainting, happily, will not be necessary.The estimated time of projects completion was met.Signature is a name familiar to residents of our condo, as it has already done window replacements within several units. Accordingly, we accepted its estimate for replacement work without having to obtain competitive bids by other companies.To those who wish to have failing windows replaced with energy efficient, good-looking ones, we highly recommend Signature Windows & Door Replacement of Kent WA.
Ive had a couple projects with Signature Windows. One involved replacement of 18 windows in my 1916 home, where we restored the windows back to the original design. The other involved replacing a door and glass block with a door, transom window and side light.For both projects, Signture provided excellent products, with a lot of thought and discussion about what would work best, design help and the following install went smoothly with very professional staff who communicated well. I have another project upcoming and intend to use Signature again!
We could not be more pleased with the service and product from signature Window and Door, from our initial contact at the Home show to the installation they were very professional and helpful. The windows them selves have already begun to pay for themselves in energy savings and the everwood trim looks so real. Thanks again to everyone.
We love the work that was done. The windows look amazing. Definitely caring back for the rest of my house.
This is the second phase of window replacement for our house. Both experiences have been exceptional. They have been on time, and the work goes quickly and efficiently. We will use them again for our final round of window replacement.
Great customer service and a perfect installation! Our French doors are beautiful!
Price and product were good, I had a good experience with very good communication. Giving 4 (would have done 4.5 if it was an option) stars because I am waiting on a screen for my new sliding door, and a couple of my Windows were installed as retrofits (no nail fins) which was a condition I wasnt made aware of prior to the installation (although the install was still per AAMA so not a huge issue).
Since the Kentucky Derbys coming soon, I will use the horse racing terminology by saying, I hit the trifecta with Danny (sales), Rus (installer), and Elmer (recommended painter and stain for our windows).Danny is very knowledgeable and confident in the quality of these Marvin windows. Danny listened to my story of our house and had a good understanding of what feel we wanted for our home. He was able to suggest and show me what type of windows would enhance the character of our old home on his computer. So, it was an easy decision for me to purchase and replace all the windows in our home with Danny. He continues to follow up and keeps me posted on the few minor issues with our windows too.Rus is very meticulous and mindful in his installation of all our windows. We had NO damage to any of the window sills nor walls when he did his installation (which I thought might happen but did not). Also, he made sure each area of the house he worked in that day was cleaned up before he left for the day. One of the things Im most grateful to Rus is helping me work out the issues and problems in the prep work of my windows with the GC I hired to do this work. Rus was able to help me get some $ back from the GC so I could get these mistakes fixed by somebody else.Elmer was highly recommended by Danny to paint all my windows inside and out. The staining Elmer did in the living and dining room windows along with re-staining the window sills to match and blend with the new windows are unbelievable. Its hard for me to describe the quality of Elmers work since its one of those things, you would need to see in person. Also, Elmer knew we were going for a white on white look in our other rooms. He suggested and applied a painting technique that has now transformed and further enhanced the beauty of these windows to a look that we would never have thought of on our own.We have already had many compliments on our new windows from the various subs working on our home remodel and my relatives who have told me my grandparents would be so proud of how much better this house looks and feels now with these new windows!
The total experience was positive. The installers did a great job and cleaned up afterwards even though it was already dark.
Very efficient and sincere with their work no hassle whatsoever!
Very good product, exceptional installation team, thorough project management. Overall good experience and would recommend Signature.
My window replacement came out great and they left the place clean (more than I can say for most of my contractor experiences). Their price was fair and I would use them again.
We love our windows!