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Computers R Us
3600 Cherokee St NW #104, Kennesaw, GA 30144, United States
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Computers R Us
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Sh
Review №1

Unbelievable staff! Service all our family s computer needs and or cell phone repair s are awesome!! By the way they have awesome deals on lap tops!

Jo
Review №2

I came in to have my broken screen repaired for my Moto g Power. I ordered the screen and then my wife inquired about her Apple 8 plus. The front facing camera stopped working, not because of misuse. The Apple store wanted close to $400, Damien a co-owner quoted me $45. It was a no brainer, he repaired the phone and works perfectly. Im so glad we came here. Customer service with Chrissy was excellent as well. I highly recommend this company and Im bringing all my electronic repairs here.

Ha
Review №3

These guys are the best! I purchased. Adaptor from the several months ago and it has been perfect for what I need. I also have had my phone repaired here and its always top notch.

Si
Review №4

My family and I have used CRU several times and are impressed every time!

Jo
Review №5

Fixed my phone at a fair price and customer service was great!

Ti
Review №6

Quick and quality service at reasonable prices! Will be back and will refer others!

Bi
Review №7

Very friendly customer service! Was able to get my iPhone screen fixed within 30 minutes. Damian explained everything thoroughly! Would come here again!

Da
Review №8

Fast service! Very helpful people, I always come back because I know they will fix it!

Sh
Review №9

Damien and Alex were very friendly, professional, knowledgeable, and efficient. They had my phone diagnosed/repaired and ready for me to pick up for the quoted price and within the time (1 hour). Would recommend to my close friends/family!

Ka
Review №10

This is the 6th phone I’ve had fixed with Computers R US. Great quality and great service. I will continue to recommend to every one I know.

Do
Review №11

Excellent work. Fast, friendly and reasonable

Sh
Review №12

Ive been to this store many times. Their products are top of the line, and the employees are courteous and professional. I highly recommend Computers R Us!

co
Review №13

I got my iPhone 8Plus repair today and I must say I was very pleased of the quick service, they are so respectable and friendly. This place is very cozy with ac lol. 😊and if I have to come again I definitely will come to these guys 👍🏽please give them a try YOU won’t be disappointed 📲

Su
Review №14

Fantastic price and service. I would never go anywhere else. Never had a quote better than here. Also friendly and informative staff.

Or
Review №15

Outstanding service and honesty!! I went in thinking that my computer had a specific issue and they did a check and determined that all was well with my computer. Brian made a suggestion but based on my usage I could continue on without it. There was an opportunity to take advantage of my ignorance; however, they remained honest and professional. I highly recommend this company for your computer and cellphone service needs.

Ro
Review №16

Quick service on replacing my screen protector, highly recommend them.

Mi
Review №17

Quick and efficient. Great customer service.

Sp
Review №18

It doesnt get better than this place! I called on a Monday morning for some onsite support and they were out Monday afternoon. Honest, reliable and especially kind team of people. HIGHLY recommend.

Da
Review №19

Every time I come in they are very helpful and knowledgeable. Just wonderful business to work with.

Ju
Review №20

Computers R Us is my go-to store for computer and phone repair. I really appreciate their honesty, quality work, attentiveness, and competitive prices. Highly recommend!

Je
Review №21

Always timely, quality work. And the best prices around. Highly recommend!

Da
Review №22

Damian and his team are super helpful and knowledge. Went above and beyond to make sure I was getting the proper charger and equipment needed. Prices are great as well.

gr
Review №23

Fast service and my phone screen looks brand new! Thank you so much for the amazing service.

Mi
Review №24

Bought a used laptop from them, did not even have it a month and it broke down tried to trade it in and they were going to give us $25 for it so they fixed whatever was wrong and now not even a week later the mouse isn’t registering at all! Will never go back

Ke
Review №25

Mother broke her screen and they were incredibly helpful and quick to fix it for her. Thanks so much!

Am
Review №26

This place is incredible! They are HONEST, HIGHLY SKILLED and FAST. I went in thinking my battery inside my computer had to be replaced and they figured out it was an even minor issue and gave their advice and told me they are available if I have any other issues. Are you kidding me?! I would only go to them from nowany phone/computer issue even they’re about an hour away from me. Just refreshing to find such wonderful and highly skilled people!!

Ar
Review №27

Great job! Brought my phone in for a camera and screen fix and it was done within an hour. Wonderful, quick service!

Da
Review №28

These guys were super fast in helping me fix my broken phone. I highly recommend!!

WI
Review №29

Phone was ready in less than 2 hours. Looks great works perfectly and they have a great lifetime warranty!

Jo
Review №30

Literally the best. These guys know VERYTHING electronic. Alex answered all my questions and was so helpful.

La
Review №31

I came to get my phone fixed and they did it super fast! Everyone was professional & the prices were very affordable !!

Bi
Review №32

Satisfied with fixing my front and back screen. Would recommend!

Ra
Review №33

Update 4/16: Daman reached out and said I would give me a $45 credit. I appreciate that, and adjusted my review.Brought Galaxy Note 10 few days ago -Also I have a Note 9 that has screen cracked. They needed a active SIM card to test phone. Returned with card. Paid $45 during 1st visit. Tested for 5 mins and said couldnt be repaired. I asked for $45 credit to go towards $225 cost to repair old phone with crack. He said NO because of time spent inspecting of a just few minutes. Crazy he cant give credit while I am still wanting to do business with them. Poor customer service.

Sc
Review №34

Had a phone protector put on my wife’s iPhone 12 max today. As usual great service! Been using them for years, driving 35 miles from the house just to use them. Great results every time! Thanks again.

Ca
Review №35

I had a wonderful experience. Fast and great customer service!

ch
Review №36

It was fast & reliable . My phone looks good as new ! I would recommend them !

Ka
Review №37

Unfortunately I cracked my phone about a month ago and was looking for places that weren’t pricey and this was the perfect place. Great customer service, they were done in 45 minutes, and everything is so far so good. Would definitely recommend.

Mi
Review №38

Did my phone super fast everyone recommended this place I will too

ka
Review №39

Wow, all my issues were easily resolved! Great service!

Ca
Review №40

Was able to get my phone fixed within 30 minutes and looks great!

Me
Review №41

I love this place. These guys treat their clients like family. I’ve taken several iPhones here for repair. I’ve done my research and they are by far the least expensive shop in town. Always honest and fair. They know their stuff and how to explain it to someone who doesn’t.

Ny
Review №42

These guys are always professional and courteous. They do great work here.

ke
Review №43

I was having trouble with my HP - for some reason it blue screened on me while doing homework. Im always hesitant to go to repair shops as Ive had so many poor experiences in the past. they are always trying to up-sell me and dont explain things very well. I brought it into Computers R Us and Austin and Alex (some of the nicest guys!) walked me through the entire repair and what I would need to have done. The prices were significantly less than what other repair shops quoted me over the phone and they had it fixed within 2 business days! I will surely be coming back here for all my repair needs from now on!

Nu
Review №44

They did an amazing Job restoring all my data from my old phone that I thought I had lost back onto my new phone I am so happy....thank y’all so much

Is
Review №45

These guys know how to do things right and are always happy to help. I always go here for any repairs I need on my tech

Br
Review №46

Great, quick customer service. Needed a screen repair for my iPhone X, and they handled the issue in an hour. Fair pricing as well.

La
Review №47

I have an I-phone 8 plus. This is my second time using Computer R Us to repair a cracked screen. Great customer service and affordable prices!

Jo
Review №48

Service was excellent, be here before and would recommend to all my friends.

Tr
Review №49

They repaired phone pretty quickly and it looks brand new.

Ni
Review №50

The laptop was restored but the data recovery did not work. But the store reached out to me offering one more try or refund for the data charge, which in my opinion is as fair as anyone can be. I have updated the rating based upon the staffs proactiveness in trying to make things right.

ed
Review №51

This is a good place. They are straightforward with you and knowledgeable in their field. They treat you like they care about you. I believe they enjoy their work. Theyre faster than best buy. (Uppercase intentionally omitted due to disgust with best buy).

ja
Review №52

Great customer service and fast repairs on phones.

An
Review №53

I am so happy I found this place! They were super fast in replacing my IPhone XR cracked screen and it fixed my microphone issues too. They are also doing my cracked computer screen and I plan on bringing the rest of my family’s electronics as well as they were the best prices around town! Can’t recommend this place enough!

Ni
Review №54

I just walked in with a broken iPhone screen and asked if they could help. They said absolutely and had it fixed in an hour. Super nice. All the good reviews are true. Love knowing there is a place I can trust to take my devices.

my
Review №55

They are amazing fast and efficient I will be coming back to them.

No
Review №56

Highly recommend! weve been here several times and thought it time to leave them a review. i have been satisfied every time Ive come here! best prices in Kennesaw!

Ch
Review №57

Great customer service! Always my go to when I need my phone repaired!

Gu
Review №58

These guys had some of the best reviews so I decided to check them out. Professional, courteous, they have a nice waiting area and really know their stuff, you should give them a shot!

Sh
Review №59

They were very nice and super helpful. Not only that but the prices were hard to beat. I highly recommend going to them for any repairs!

Da
Review №60

Damien is always fantastic, great service and great prices. Will trust any phone or computer to him and his team.

Sh
Review №61

Service was good quality as always. I value the care they took in repairing my phone.

Is
Review №62

Knowledgeable and reasonably priced. Also there is a space to relax while they fix your phone that gives a “homey” ambiance. Def will be back if I need any electronic repairs!

He
Review №63

Greatest place in Georgia!! I thought it was hopeless for my laptop but Alex was able to fix the issue with no worries. He works fast, and professional, and has the best customer service. Everyone that works there is so polite and helpful, they really know how to treat their customers. I will definitely do business with these guys from here on out for ALL my electronic devices. Thanks guys!

St
Review №64

These guys are always so fast and quick and helpful!!!

Ma
Review №65

This is seriously THE BEST place to get electronics repaired. i had my laptop repaired here and now my phone. i slammed my Samsung phone in the car door and it was GNARLY. called computers r us and they said to bring it in asap and they would fix it. and they sure did! took about 1 hour. i figured it was toast, but they pulled it off. awesome dudes, cool environment and competitive pricing.

K
Review №66

It was so hard to find someone to repair my samsung phone (s8 plus) but i called computers r us and they had the part and repaired it within 45 minutes! great people!

Da
Review №67

Fast and quality work, my second time coming by.

Ja
Review №68

I called several places to see if they would repair my Surface Pro and many wouldnt even offer a quote and recommended I just replace it. I use this for school so I really needed it. I went to see the professionals at Computers r Us and they not only offered to repair it, they had the part in quickly and it was repaired same day. they have a lifelong customer!

no
Review №69

Great service. Great prices.

Co
Review №70

Very fast. Got my iPhone XR fixed in 45 minutes at a really good price. They gentlemen in there are also very friendly. Highly recommend!

Ko
Review №71

I have been using Damien to fix my phone for years!! No one is going to beat his quality of work or the quality of his replacement parts for phones. I will continue to use him to for my phone and computer needs!

du
Review №72

Very responsive, professional and the best prices (after price shopping a bit) - you wont be disappointed.

Dr
Review №73

I took a computer that my son and I had built to another computer place before taking it to Computers R Us - big mistake - the other computer place diagnosed the problem as being a bad stick of ram. So I took it to Computers R Us who put it together and had it running perfectly. Turned out that the ram wasnt bad, it was just incompatible with the motherboard. Computers R Us did a work-around with the configuration of the ram, which made it run perfectly. Computers R Us diagnosed the problem correctly and put all the parts back together for less than the other computer store charged to diagnose, or rather misdiagnose the problem. I highly recommend Computers R Us in Kennesaw, GA.

Wi
Review №74

I appreciate this company. Have used since 2015 Dependable

Hi
Review №75

Very impressed of the amazing service, got a discount for fixing the front and back at the same time and didn’t take long at all!

Jo
Review №76

They were quick efficient and very affordable!

Ma
Review №77

Nice shop, had my phone repaired in no time and a BONUS, I was able to pick up a birthday gift for my wife while I was there - they have some really nice handmade signs there!

Er
Review №78

We’ve used Computers R Us for years now. We highly recommend them. The most affordable honest repairs you can find. We even travel from Woodstock, Ga to Kennesaw just to use this company over and over again.

Be
Review №79

So thankful for Computers R Us! Responsive, communicative and kind! Theyre open 7 days a week, which is super helpful!

Sa
Review №80

They were super helpful to me. Had a minor issue with my MacBook that they generously fixed in a few minutes.

Sa
Review №81

So glad I found this place! Jordan was so kind and helped me with my iPhone. There is a pinball place right next door to pass the time (though it was done in 20 minutes!). Dont believe those 1 star reviews, local competitors think that is the way to get more business, by leaving fake reviews. They wouldnt have to do that if they were treating their clients the right way! 10 stars for this business! ;)

Ph
Review №82

Love the quick fix. Will definitely come back for any mobile phone issues.Thanks guys

Ju
Review №83

10 stars! last night i came in around 6:55 (got off work late) and they close at 7:00, but Chrisy and damien stayed late to make sure I got my phone repaired. they are the real deal, customer service on point! definitely check them out! (I stole this picture from their FB!)

Es
Review №84

I came in a few times to deal with a laptop issue. No matter how many times I came in, the staff was very respectful and easy to communicate to and with, whether in person or over the phone. Affordable pricing and when my computer issue wasnt resolved and I came back in, I was not charged again for diagnostic testing which I sincerely appreciated. Would definitely recommend to anyone!

Sh
Review №85

Highly recommend for iPhone replacement screen. Dropped off my phone, came back in an hour and it was ready. Super nice guys!

Mi
Review №86

10 stars! I called around a few other Computer repair shops: most kept me on hold or told me the repair would take several hours. I called Computers R Us and Damien told me it would take a few minutes and I would be on my way. I had to have the battery on my phone replaced because it began swelling (see pic attached, it was crazy!). No appointment needed and it was completed in about 20 minutes. Cozy waiting area. Will certainly be back.

IR
Review №87

My roommate suggested that I come see them. These guys were absolutely amazing. XS Max screen repaired in 20 minutes. They have been extremely professional. Theyre also very clean. Even seen them wiping down the door and counter with lysol wipes. All around, great experience. Thanks guys.

Ma
Review №88

The guys at Computers-R-Us were friendly and professional. They fixed my shattered iPhone screen in under an hour. I will definitely return when I have another issue.

Ja
Review №89

Soooo I cracked my XS max and after calling several repair shops around the Kennesaw area, Computers r us was the only place that had it in stock, could repair it within the hours AND offered a lifetime warranty. These guys are the BEST!

Ka
Review №90

Very happy with the work they did on my laptop. Had some battery issues that they got sorted! Will definitely be back if we need anything else looked at. Thanks guys!

al
Review №91

Edit: after speaking with Apple, I will need an entire new phone. Over $1,000. The $150 repair was not worth it and I regret doing it. My phone worked fine beforehand, just was cracked under the case. Apple informed me that back screen repairs are not covered under warranty and problems like this are the reason why. I was never informed this by the guys before the took my money to repair my phone.Unfortunately i am having to leave this review.I had them replace my XS back phone screen about 10 days ago. Now, my phone is not useable.It sounds like they forgot to screw something down inside the phone. My touch screen does not work correctly half the time. It has a will of its own. I am going to have to go get a brand new phone all because of the error in fixing the back screen.

Li
Review №92

Highly recommended! I have had 4 phones repaired here and they fast and efficient!

As
Review №93

Great place, I bought my Asus laptop here and accidentally dropped it. They repaired it within a few business days. Good people and good business!

Je
Review №94

Fast/Great service and nice people

st
Review №95

Walked in the same day and got my iPhone 8+ screen repaired in a hour or so. Super quick and the screen looked amazing with an unbeatable price. Thank you!

An
Review №96

Had a very responsive conversation through messenger about our issues. Fast, efficient and friendly! Top notch.

Al
Review №97

Fixed my cracked screen with a cheap price. definitely will come back.

Ju
Review №98

Awesome and super fast! Both guys there were super nice and helpful!

Ca
Review №99

Great place and friendly service! Thanks!

Al
Review №100

Great customer service! Highly recommend!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:3600 Cherokee St NW #104, Kennesaw, GA 30144, United States
  • Site:https://computersrusatlanta.com/
  • Phone:+1 678-851-9926
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
From the business
  • Identifies as women-led:Yes
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