user
United Access
8200 NW 97th Terrace, Kansas City, MO 64153, United States
Appearance
United Access

Comments
La
Review №1

The VA sent us to United Access for our disability accessible van and the employees at United Access were incredible. We worked with Steven to get our first van and when we had any issues they got us in and out almost immediately. When it was time to trade our van in they worked with us to get us something we could afford and all their vehicles are inspected and reliable. We recommend United Access to anyone who needs a handicap accessible vehicle.

Je
Review №2

United Access made our life a lot easier with outstanding accessible transportation. Stephen was extremely helpful and made the process of finding and financing our new van easy. Thank you Stephen and United Access Kansas City! Youre the best!

Jo
Review №3

Our experience with United Access in Kansas City, MO could not have been better. Stephen Kinstler was the person who worked with us. He was extremely helpful with helping us choose a van and patient as we decided. No hard sell here! Weve had our van since October 2016 and love it. It does everything Stephen said it would and we were completely satisfied with the whole process. We would certainly buy another van from United Access.

Ch
Review №4

One phone call to Stephen and his team at United Access was all it took to put my husband into a conversion van we desperately needed in short order. They took all the fear of the process away and handled each detail for us.What a blessing! United Access was caring and treated us with respect throughout the process. We would recommend them to anyone.

Jo
Review №5

Predatory dealer to families with severe medical conditions and needs.. They sell vans with the selling point of purchasing back in the future if the van is no longer needed. In my experience, they sold my family member a van for an ALS patient. He passed away after 4 months. Upon returning the van to sell it back, they offered 60% of the purchase price (the van had only been used for 1 tank of gas in the 4 months to drive him to doctors appointments). They finally offered 65% which is still ridiculous! Upon talking to the salesman, he wouldnt look my sister in the face. He said I just expected him to live longer.. Families have no choice but to purchase vans for assisting families members with series medical conditions. This company is horribly shameful! Granted they need to make money as well.. but this is ridiculous.! Beware future buyers!!!

EY
Review №6

Great place to get vehicles for the disabled and accessories great staff as well.

Ke
Review №7

Stephen made this experience enjoyable. He went above and beyond to treat us with respect and friendship. I would recomend him to anyone.

To
Review №8

Stephen and Darin do a great job and ar very focused on helping disabled people. I highly recommend them.

eu
Review №9

Pleasant experience. Helpful and encouraging staff. Able to drive again!

Sh
Review №10

They gave us a new normal - we can get out for things like dinner, concerts, haircuts.

ca
Review №11

They were great.

Go
Review №12

Always friendly, professional and competent.

Ki
Review №13

Expensive, but friendly

Br
Review №14

Excellent customer service

Ki
Review №15

Expensive

Information
28 Photos
15 Comments
4.4 Rating
  • Address:8200 NW 97th Terrace, Kansas City, MO 64153, United States
  • Site:https://unitedaccess.com/locations/kansas-city-mo/
  • Phone:+1 816-471-0305
Categories
  • Mobility equipment supplier
  • Auto parts store
  • Car dealer
  • Handicapped transportation service
  • Moped dealer
  • Motor scooter dealer
  • Truck repair shop
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Similar organizations