Our sales person was awesome. She explained and answered the questions I had, listened to what I had to say about the type of car I was looking for and pointed out only those that met my request and was personable throughout the whole experience.This is my second vehicle from this dealership and I’ve already talked with my son about making his purchase here because of all that they do.Thank you guys 😍

The GM Mike P. and salesperson Giraud Gully were very sincere and professional. They provided a very pleasant experience and they are great listeners in hearing what the customer wants and they were willing to go above and beyond to make it happen. I would highly recommend going to Hyundai Windward if you are interested in excellent service and being able to purchase a vehicle knowing you did not overpay for since they are transparent and willing to disclose information to assist in validating your decision making process.

AMAZING! From start to finish I was very well taken care of. Dylan, Becks, and CJ are absolutely the best. If I could give more stars I would because they really are so sweet and care about your experience. I would HIGHLY recommend going to Windward Hyundai for your next vehicle purchase because they really take care of you here. Thank you all again for making this car purchasing experience so easy.

Very wonderful staff and you also learn about cars in general if you was not aware of the car industry! I love going there and enjoy every minute of it.

Really grateful for the experience in purchasing my first car. Mike, Karen, and Chris were very nice, informative, and worked with me to get a great Hyundai with the features I was looking for. They all made the experience fun and easy. Karen was the first person to warmly greet me and since Hyundai wasnt her forte, she was able to turn me over to Chris, who is an expert. Although she still let me check out all the available models they had on lot so I could begin my comparison. Mike is a very caring person and really takes care of his clients. I believe hes the manager, super outgoing and friendly and he works with you. Chris is super knowledgable when it comes to Hyundai and made the selection process so smooth! Sean the finance guy made the paperwork process feel simplified and easy to follow along. I had a lot of fun shopping for my vehicle and you would enjoy working with the staff at this dealership!

Always so nice, knowledgeable and work to get you in and out of there as soon as possible. They take time to explain everything with the work they did and answer all of your questions. Love WWH

If you’re looking for top notch customer service with great deals on new and used vehicles, you’ll find it here. Ask for salesman Chris Patenaude, he’ll take care of you.

Prompt response to questions and calls. Help in solving problems instead of making them. No high pressure. Mathe will deliver to the airport when I fly in to pick the car up.

Always take my car to the dealer I purchased it from. Service was a little long today, but had oil change, brake system inspection and replaced all 4 tires. As always, excellent service.

I absolutely LOVE my new 2022 Santa Cruz and could not have asked for a better experience! .Originally I had leased a car from another dealership, but when I contacted them to discuss trade in options they were less than courteous. Windward Hyundai was the exact opposite. Every person I encountered was amazing and deserves a big Mahalo!Girauld Gully walked me through the entire process - trading in my Kona for the fabulous new one. He went above and beyond, even stayed late, to make sure I was satisfied. Clifton, Quentin, Mike, and Sean were extremely helpful and efficient! I will definitely be a return customer!

It was actually a great experience from beginning to end. People typically fear or hate going to dealerships and dealing with the dealers and managers but man these guys were top notch! Friendly, welcoming, and very accommodating! The top guy even came out to greet us before we even made a deal. This is the type of experience that makes people wanna buy a car and made the choice easy for me to purchase from them! The next time Im in the market for another vehicle, I will definitely be making the trip out there!

Lou was friendly and helpful; his team was efficient. I got what I needed and was treated well.

This place is honest and will go the extra mile to get you a car. Ive bought 2 cars and my fiance got one.

Awesome experience! We had to trade in our car and the process was made fast and easy. Great staff and customer service. Mike and Chris really went above and beyond for us. Also super helpful phone staff, thank you Paris for all of your help. Thank you Windward Auto Sales for everything!

Excellent Service Manager Follow Up Calls and Excellent Service on MY HYUNDAI 2009 ACCENT though Delay in Orginal 1 DAY Only Repair ..Took 3 days but Service Manager Lou did above beyond Expectations and Delays due to other Parts And added work ...Completely Satisfied by Windward Hyundai work and All Staff Aloha Spirit Customer Service sincerely Aloha Tim Farley

Top notch service they help us get rid of our old car and into a new 2022 sonata at a great price that we could afford. Go see Girauld Excellent salesman and very helpful thanks

The people here have fantastic costumer service skills! Everyone is friendly, helpful, and make all customers, not just myself, feel welcome! They cater to your needs without pressure. They treat every person with respect, class, dignity, and genuine care! Overall I had a great experience, and am encouraging all who need a car to check this dealership out! You will be very happy that you did!

Good reputation and kind. Trust the service and recommend.

Chris was great! He was friendly, personable, efficient and he listened to my needs and got me what I needed for my lifestyle and budget. I never had such a positive, fun car buying experience. Thank you!

I had the VIP service for sure. It was the greatest experience especially after feeling hopeless of ever finding a vehicle. Everyone from Quentin, Chris P, Michael and Sean made my experience all worth it! I didnt feel pressured into getting something I couldnt afford and Chris worked it out with his amazing team. I ended up with a brand new car and Im so excited about my purchase. I would highly recommend this place for the most awesome experience with people that care about your needs. I definitely recommend this place to all my friends and family for their automotive needs.

Took my Hyundai Sonata in for a seized engineGreat service and communicationsKept me up to date on my cars status and was overall great to me

Excellent the best customer service so professional and knowledgeable Could not be happier

We visited other dealerships before coming to Windward Hyundai and meeting Mathew Delmonico our Sales Consultant. We could have gone with any dealership but decided on Matt because of his personality, honesty, and work ethic. I highly recommend Mathew Delmonico. We love our beautiful Burgundy Palisades! Mahalo Matt!

It was a far drive from Waipahu, but well worth it. Great experience! Really happy with my 2020 Hyundai Elantra! I will definitely be telling friends to check them out when they are in the market for a new vehicle. Thanks again!

Thank you BJ and the Awesome Service Department.....Happy Days!

Great experience. My husband and I came down and explained we just wanted to look at two different models of the Palisades. We researched it online a few months ago so we knew alittle bit about the vehicles but we wanted to physically see it and interact with the different funding and features. When we arrived we felt safe and well taken care if from the beginning. Then we were assigned a sales man Matt who was friendly and not pushy at all. He offered to let us drive it but we decided to look up the differences for the 2 vehicles first. When we went into the show room to learn more Eric had jumped in and saw we were looking at the 2020 Palisades and offered to see what would be possible. He had alot of great energy and he worked hard with his manager to get us the best offer... it was an amazing deal and we couldnt pass it off... So after all was said and done we returned the next day and left with our most recent dream car which was our first step in our next journey in life of starting to build our family. 🤍🥰 Thank you much Matt Eric and Windward Hyundai for helping us so much. May God bless you all and you guys continue to sell out of all your inventory. Stay safe and be blessed. 🤗

The salesman I dealt with was Mingo. He was very professional and I consider his assistance as outstanding. On a scale of 1 to 10, I would rate him as a 10.

This Ohana is so pono and full of aloha! Looking to buy a car from a local family style dealership, this is where you wanna go. Mahalo Windward Hyundai🤙🏽

Jordan was absolutely fantastic and worked really hard to get us into a car that were picking up on Thursday

Salesperson was nice... everyone was. But as usual they keep you there for hours and try wear you down. Realized later that i got a used car that had been cosmetically fixed. Hope it last and really hope their car servicing will be great when we need it.

Not satisfied with service done on my vehicle for rust proofing 10-16-21

Mat was absolutely the best 👌

Waited from 10:30 till 1:30 for an oil change and tire rotation. Dirty marks on my driver seat. Compartment missed up along with items from my compartment was left on the floor of the passenger side. Not sure why they would go into my compartment.

Regular service appointment fast and easy. No problems.

We had an excellent experience although we did spend almost seven to eight hours with our rep and the floor manager we started with something that we really wanted and couldnt afford which was a Palisadesso we went to the next level step down to a Santa Fe which we are happy with today and got approved and then also went to the financing department and found that our rates was really high and Donald was really good and called us back the next day at a lower XXX of dollars we are very pleased with Chris who is the excellent GUY and Awesome Sport Who Sold us the car and also Mike the floor manager thank you thank you big mahalos you guys were awesome!! 🤙🤙👏👏🙌🙌😁❤Now we are in a brand NEW Car with the lowest Milage ever 30 miles leaving the Sales LotGreat Job!! I love this place they stand FOR THE PEOPLE!!🤙🤙🤗ALOHASunnyPerryKeani

Came in this morning gentleman at front parking lot was very cordial and professional took my temperature reading advised me where to park then salesman Kainoa greeted me at front entrance very satisfied with Kaiona and his professional experience very patient great attitude this is my second vehicle purchase with you folks I would definitely refer you folks to my Ohana and friends after paperwork was finalized and sale was made Kainoa again went above and beyond by driving newly purchased vehicle from windward side to west side because my father was not able to drive who again would do that nobody that I know let alone a car salesman Kainoa is a valuable asset to Windward Hyundai

The entire staff is on point!! Friendly, hard-working, and great workmanship. The oil change is cheaper than whats on the market.

If you looking for a vehicle check them out. Great experience, very helpful friendly people.

Went for a walk-in to program a key remote. Walk-in still do a take a while even for a quick programing for a key remote. Waited more than an hour, less than two. Understandable esp if it’s a walk-in on a Saturday close to lunch. They do at least tell you the details on the wait, the delay or reason for your wait.

Ive never been this excited about a car purchase before. It was a family decision and we found the perfect car. I kept saying it didnt matter about the features and upgrade packages, and that I just wanted the basics. But once we saw the Limited 2020 palisade we knew that was the one. Eric and his team helped us soo much in deciding on the right one. I am always so indecisive, but they were so patient with us. They made the whole experience easy and stress free. Super happy with the staff that helped us Eric, Chris, Mike, Sean, ...and the rest of you.. THANK YOU SOO MUCH! ❤

🌺only with 🌺ALOHA is served there 🤙🏼genuine Aloha everyone has is welcoming 🌺

Good service, nice comfortable waiting area, clean bathroom😁Lei is awesome!

I had an outstanding experience with Windward Hyundai. If I could give them more stars I would. I understand that there are many negative reviews about their experiences trading in cars. I’m not sure why because Salesperson/ Advisor Jay Lee and Floor Manager Eric Ponciano spent around 9 hours working with me to get the best possible deal on my trade in. I was upside down on my loan because I purchased my car with poor credit 3 years ago. Eric Ponciano worked it out so that I was able to completely pay off my old loan with by trading in and putting a small amount towards the pay off. On top of that I was able to get a brand new 2021 Hyundai palisade for NO money down because we’ve fixed our credit! It was such a hard deal to close because I didn’t want to leave a specific budget but that did not stop Jay and Eric. I am not exaggerating, for 9 hours they dealt back and forth with banks and showing me different options for the SUV I wanted and finally we came to a deal. This has be the best experience I have ever had with a dealership. You can tell than Jay and Eric see every customer as Ohana. They were all in and really put my family’s wants and needs first. Do not let the bad reviews discourage you from coming here. Honestly they are amazing. Thank you so much Jay Lee and Eric Ponciano! Mahalo

Went in for a routine maintenance first thing in the morning. Quick and efficient service, was done in less than an hour. Friendliest service team and staff that cares about you and your vehicle. Recommend going here for all of your service needs. Mahalo Jenna and her team for always taking care of me. Mahalo nui!

An absolute joy! No better place on the Island of Oahu to buy a car.

Not for recommendations,and not for place to bringing vehicles for oil changeIf you bring your vehicle to Hyundai WindwardYou will not have good service, It takes make waiting for 3hrs for oil change

I bought my last car from there and am so happy with it. I just wish they kept car washes for life as one of the benefits.

Customer service is excellent. Lei was very informative and detailed about my car service and tasks that were done on my vehicle. My vehicle had some factory recalls, factory warranty parts that needed replacement/ordered, tire rotations, oil change ( also included the type of oil and how many quarts with costs), and also inspected my touch screen unit for some electrical issues. I was completely satisfied. Kind and friendly staff. Mahalo to maintenance and service department. Great job 👍🏽.

My salesman was nice put the whole rest of the experience was horrible. Glad we went another route with my new car.

Great and speedy service..tho I did not appreciate my Keyes left in the ignition parked and unattended so 4 out of 5 .

The best vehicle I have ever owned with the best factory warranty around. Service is always great and I will continue to go to this dealership for all of my vehicle needs. Thanks!

Mr.Jay Lee and Eric was very helpful and friendly. They went over any questions that my husband and I had and took their time. Although it was late, they did not rush the process! They helped with getting cheap deals with our car insurance! Definitely recommended :)

I had a good research discussion with Chris P. He said hed get back to me regarding electrical engineering questions.

Super great that I was able to replace a damaged tire at no cost due to the great warantee, but very disappointed to find that the paint on my vehicle was damaged in the process.Updated: happy to report that the fantastic management at Windward Hyundai repaired the damage to the paint and no cost and provided a loaner vehicle while they worked. Very happy windward customer!!

Quick and easy!

Great customer service. Friendly, helpful. I was able to get exactly what I wanted without jumping through any hoops.

I was very happy to be accommodated for an emergency service appointment when my vehicle died and had to be towed. My service advisor, Lou, made the ordeal easy and kept us informed of the progress. I am pleased to have my car serviced and repaired at Windward Hyundai.

I missed my original appointment for my safety check. They rescheduled it for another time slot later in the day. It was done before I knew it!12/26/20 - My last check found a damaged splash guard under the engine. Ordered the part to install later. Today they installed the part and I didnt wait very long. On top of that, the service was complementary today! Wow!

Friendly and helpful service reps, especially working within enhanced safety COVID guidelines. car was done within the timeframe I was given.

I was pleased at the care and service this business gave me in my time of need . My car was breaking and I have a teenager in school.. I am a single mother and work far from my home . I went here and was not expecting to leave with a ca,. But I did . They continue to give me great affordable care in servicing my car and my warranty is amazing . I would highly recommend this establishment

Great customer service.

We had a great experience with the Hyundai team. Jay Lee was very helpful and on it!

I got the perfect car, didnt take long, great deals, and the guys are awesome! Highly reccomend! 🤙🏼mahalo to you guys, keep up the good work.

Service department slacking on explanation of more service needed, which was found during MULTI-POINT INSPECTION.

Excellent service, great service representative

Great help from Noah and Eric

Great fast friendly efficient service!

I have only used Service. They have always been friendly and fast! Thank you!

The staff & management team were very friendly, kind, & supportive of my needs & wants! Their hard work & dedication for ensuring I went home with the car I desired, surpassed every expection!

Winward Huyundai staff and people are always amazingly kind....efficient and wonderful customer service.....

Excellent service personnel!

Easy check in and out. I went in for an oil change. Very friendly.

Ex c ellent ride. Very satisfied of lease.

Very friendly staff

Always great service and good staff!!!

Meh, dealer services but wait times can be long

Got car service their Front line workers lots of Aloha also got free safety check

Disappointed

Great

Brought a car from there

I was looking for a hassle-free buying experience and i quickly realized i was fortunate enough to have been taken care of by Mr. Jordan Fryar of Windward Hyundai. His knowledge of the features of the 2 vehicles i was comparing was reassuring and ultimately resulted in me making a new car purchase with Windward. His professionalism is what i expect from all dealerships, but is often not present at those other dealerships. He never disappeared through the entire process and i will be recommending that my friends all deal with him when they are inquiring about, trading or purchasing a vehicle

Lei was very efficient and friendly when she set me up for service. I thought it was going to take all morning and it took just over an hour. I am very satisfied with service at Windward Hyundai.

A very nice place. Now I understand why the previous owner bought Tusan here!Very good place. I understand why the previous owner bought my Tucson right there!Especially as of today for me was Very helpful Shakirah.