Wow!! What a great experience! I called in and was lucky enough to get Travis Rivera. Both my husband and I are in the car business stateside…but our daughter moved to Hawaii and needed a car quickly. I did some quick research and found the perfect vehicle for her at Windward Honda. Travis did a great job from start to finish! He made us feel comfortable (over the phone) and our daughter had so much fun taking delivery. No surprises happened…this is how GREAT dealers operate!! Kudos to Travis and the whole Windward Honda team!! They have earned our loyalty!

Fastest and most hassle free car buying experience of my life. Low key sales people who go out of their way to provide a smooth. pleasant experience.

Had an issue with my ac and they did an amazing job fixing it. I got lucky and apparently the issue with my ac was covered under warranty so I didn’t have to pay anything. The advisors there are all nice as well!

Honda Windward takes great care of me and my 2015 Honda Fit! Kanoa is a pro at his job and I appreciate that he takes the time to explain things to me. He also tries to save me money if possible. My car runs better now than when I bought it. The service department at Honda Windward is the best!

They make the best deals with you and they do whatever they can to make you have your favorite car! Recommend 10/10

Great 1st brand new car experience!!!Extremely friendly, honest staff and a relaxed environment that makes you feel very comfortable. They helped me with everything, questions, concerns, finding the car I wanted, to finalizing my loan. If you’re in the market for a new or used car, I would totally recommend Honda Windward, ask for Travis Rieta (Senior Sales Consultant)Thank you Travis and Sabrina for all your help. Loving the new ride!!

Been coming here for years and Justin is ALWAYS so helpful. Very straight forward when he tells me what needs to be done and in the most cost efficient way he can think of. Justin, your services are greatly appreciated!

My experience was absolutely amazing. Greg Sawyer showed us every cool little gadget that came with the car. He even made sure we had a very smooth and informative experience. From when we stepped foot onto the dealership to as we were driving the car away he was help full. I would definitely recommend him if you are looking to buy a vehicle from Honda Windward.

Excellent fast service. Love the staff who are patient and customer oriented. Mahalo!!

I’m so frustrated with Honda Windward. I have come here twice before and have had no complaints with routine service (reason why I gave 2 instead of 1 star). Now I have an actual problem with my 2019 HRV with less than 10k miles on it and I’m not impressed with their customer service. One day my AC just stopped working. It was blowing hot air like I was in a hair dryer. Real fun in Hawaii. So I take it in and “something they don’t really see” happened—my compressor blew. My car is still under warranty so the fact that this happened is already beyond annoying. But this happening isn’t the dealerships fault, I get it. Brought my car in early on 9/28, wasn’t called and updated til 4pm that it needed parts and I’d have to wait. They also let me know there was a recall on a part with the fuel tank. May have been nice to know. So they order the parts needed on that day, tell me 3-4 business days. Okay I can deal with that. It’s now 10/12 and I had not received a call. I assumed with supply chain and mail issues, a delay wasn’t all that surprising. I called today and the parts department let me know that my parts had actually come in on 10/4 and my service coordinator should have called me to schedule an appointment. Um, what?! I’ve been waiting for a call, driving around in a literal sweat box and my parts have been here the whole time?! The next opening to get me in is next Tuesday. This whole ordeal (esp with my car being newer and very little miles) is turning me off of Honda completely.

Absolutely love our Honda Pilot, but love the dealership just as much. Justin in service is amazing!! Trust them to take care of me and do quality work! Thanks for being awesome!

The best experience we’ve had shopping for a car. Great customer service! The whole team pitches in to make sure that we were happy with our purchase. Special shout out to Stan, Jack, Craig, and Austin who went beyond expectations.

Fast service to get my car back on the road. And my car actually feels like better steering than before. Good job. Thanks.

Justin and the team are always friendly and accommodating. They really do their best to help you with whatever car issues you have. Highly recommend!

Easy to get an appointment. Work done in a reasonable time.

Ann was very helpful in scheduling my oil change and provided great customer service when I met her at my appointment. Also, the Honda Express team was able to complete my oil change faster than I anticipated. Thank you Honda Windward. And thank you Ann.

Amazing experience from beginning to end.Found a great deal on their webpage and emailed that I was interested. James, the internet manager reached out with some great information and connection info.I stopped in and worked with Dave who worked some magic to make everything fall into place and get me the exact car I wanted and at a great price.All around amazing job by one and all.

I was looking for an Accord Hybrid EX-L. I emailed all three Honda Dealerships and Honda Windward responded back first. When I arrived at the dealership, I was greeted by Melissa who connected me with Bob Laudick. From the time I met Bob until the time I drove off with my new Accord, the experience has been amazing. Honda Windward’s slogan is “We’ll make a believer out of you”. I believe the is is true. Bob made me a believer. He made the buying experience quick, respecting my time and enjoyable. Bob was very personable and always gave me great suggestions in maintaining the car. He was very patient and understanding about my budget needs. Bob is great!

Im extremely pleased with the service I received from Just at Honda Windword service. He went out of his way to solve a maintenance problem with my vehicle.

As a previous luxury car owner and a business owner, I can attest you will not beat the professional service you get from Justin the service representative at Honda Windward. He handles everything expertly and will go above and beyond to communicate and set expectations. World class!

Everyone was very courteous and friendly. I needed my van fixed and did not have time to do it myself. Sophia and Justin were very helpful. Justin explained everything very well and even stayed late so I could get my van back in one day. I used to work at a car dealership for about 9 years, so I’ve seen some good and some bad service departments. I think this is definitely one of the great ones!

The best place on island to get your next vehicle! I worked with Stan and he helped me find the perfect deal on my new Honda Odyseey! I’m super thankful and blessed to come across this dealership in Windward. They are very nice, humble, and family friendly! Thanks team, will see you again!

I was extremely pleased with the service rendered. My only disappointment was that it was my first experience where a Honda dealership didn’t just do a point inspection where fluids, brakes, etc., are looked at and fluids filled. I was hoping that my brakes would be looked at as I know they’re almost due to be replaced. I never had to ask before, but I guess you have to specifically ask for it here. Other than that, it was a great experience! Great people!

We were very happy with the level of service & friendly staff. Our salesman was Robert who was very attentive & helpful. Victor our finance guy was super friendly & easy to work with. It was a 4 hour process (start to finish) with kids, so heads up on taking snacks & i-pads.10 out of 10 for service & value.Thanks from a very happy Australian family 😊

I have recently purchased my 6th or 7th Honda from Honda Windward. I love my gorgeous Blue HRV. Even better my service person is Kanoa Chang. Hes absolutely the best. Hes kind, goes out of his way to make the perfectly timed appointment for my needs, and goes way above excellent. I did have a problem with my in car phone. People could not hear me talk but I could hear them. It was frustrating for me as a Realtor. There are no computer chips for cars any where. Kanoa tracked down a new computer for my car and installed it for me. Im beyond thankful. Honda Windward really will make a believer out of you.

Great experience! Robert was able to work with me and what I wanted/needed. The finance gentleman- was super helpful and supportive. Everyone was very knowledgeable about the best warranties. I think If you are military and want people who support and give great customer service you should come here to get a new car.

After a hiccup regarding parts not arriving for the first appointment, making a trip unnecessary, the following appointment was quick and easy. The work was done satisfactory and completed far sooner than expected. Very much appreciated and satisfied with the result. Mahalo

Justin from Honda Windward Service dept was excellent!Very knowledgeable, expedient and courteous!Thank you

The service was done professionally, efficiently and quickly. The staff were friendly, professional and courteous. They kept me informed throughout the service. Would I recommend Honda Windward? Absolutely!!

10/11/21: I give all 5s to my service man Kanoa for another outstanding service to our vehicle.

Amazing is the best word to describe Honda Windward. Truly amazing. We were in dire need of a miracle and Justin and the service department at Honda Windward did just that.

Sae Park is the most calm and genuinely caring car sales person I’ve met. He was so patient and understanding with me through the whole process. I would recommend him to you if you’re impatient or need things done right the first time!

I needed a repair job done on my Honda Ridgeline ASAP. I live on the leeward side but repair shops on that side were booked out for a whole week. I decided to give Honda windward a call. Despite being full, they managed to squeeze me in at the end if the day. Very fast and efficient service. Service advisor Justin was very knowledgeable. I highly recommend this shop.

Been taking my Honda to this dealership for maintenance and oil change as well as everything else my Honda Accord needs. Very professional and they take pride at what they do. I would recommended this to a friends.

Not very happy transaction, said the good interest cannot do, also does not return my deposit. In the end, it took more than three hours to negotiate a good price.but they promised to install the rear radar for free. So far, I havent been informed to install it. A very unprofessional enterprise

I felt welcomed from the moment I stepped in the store. Everyone I encountered was extremely kind and helpful. Travis helped me feel at ease, especially since it was my first time buying a new car. I will definitely be recommending everyone I know to come here to buy a car.

I got my 2016 Honda Fit Safety Check there today. Their service department is a great team. I like how theyre courteous and professional. There is a clean customer lounge room with a computer, free coffee, and vending machines.

I bought a used CR-V here last month. The staff were very friendly and I was satisfied with their service. 👍I recommend salesperson whose name is Fred Affaga.

I bought a 2021 Honda Civic EX from Honda Windward and I am very satisfied with the process of purchasing my first car. The car surprisingly accommodates tall individuals such as myself (6’ 2”) with an extra inch or two of space from the top of my head to the ceiling of the car. I would still be able to move the driver’s seat further back or downward if I wanted to for extra comfort. I feel an absolute positive difference in handling compared to past Honda Civic models I rode in. I would very likely recommend this car as a great first car to own.

The gentlemen at Honda Windward were a great group of people to work with. They made the car buying process so easy and less stressful. Great appreciation for Mr. Bob Laudick and helping me as a customer and not a piece of prey to just get a deal. Highly recommend them for anyone looking for an awesome car buying experience. Mahalo!

Dropped car off after breakdown early morning on the weekend. They got started and had an idea of what was wrong by the time I called them on Monday morning. Had it fixed within a few minutes of when they said would be done (an hour before lunch).Always great service.

Getting a Honda from a different dealership and taking it to another service place is great. The only issue at times is that the package deals done for service at the dealership doesn’t cross over to another repair shop. But Honda windward was great about adjusting accordingly, which is appreciated.

Working with Kevin was great! Not the first time I bought a car from Honda Windward and it won’t be the last. Would recommend to friends and family as they participate in Costco car sales program.

Get service from the service department. Kanoa was extremely helpful and went above and beyond to take care of us. I would highly recommend Honda Windward for all your servicing needs.

Everyone there is very friendly and quick to accomplish the task at hand! You can tell they all make a great team. Even the owner came to say hello and make sure I was having a great experience. I also got my 2022 Honda at a great price!

A long over due review for the service through Honda Windward. When it comes to taking care of my car, Kanoa from services always finds the perfect solutions. He has my stamp of excellence when creating a great customer experience. He understands you and your cars needs while displaying complete professionalism and expertise. Any thing that may pop up with my civic, I immediately call Honda Windward and anticipate the help from Kanoa. Thank you for always helping me keep my car up to date and in excellent condition.

Excellent customer service,sales person awesome.Thanks Fred!!!Finance department was very nice and helpful.Thanks Sabrina!!!! Overall, excellent service and I’d recommend Honda windward is the place to go…We are believers for sure.

Honda Windward service is the best of the best...It has allowed me to keep my 2008 Accord in superb shape...the personnels from the boss. From Lancaster ..lol. To the mechanics. I cant say enough about how I depend on them and all of them come through from the top to the courtesy driver...KUDOS 👍😋

This was my first time getting my own self a car. My dealer was Greg and hes been in the company for a very long time. He was very patient and have gone through every process very well for me to understand cars and how the process goes. We negotiated the numbers and my prayers were answered into the car that i was content with. Its a big but yet small step but overall, the service was good, Greg was very nice. Im very happy into getting myself a car from a awesome dealer.

Very friendly staff. General Manager Mike, Manager Frank, Salesman Robert and the finance Manager went above and beyond my expectations. Easy transaction and no pressure sale. Thank you 🤙🏽

Service department is great! Knowledgeable and friendly staff. Great service .

Honda Windward was fast and professional. Schedule your appointment and let them do the rest!

Very timely with responding to customer concerns. Ive been a valued customer at Honda Windward for nearly 3 years now (July 3rd), and I can say with 100% honesty that Ive never been taken care of better by another company. Id recommend Honda Windward to anyone seriously interested in purchasing quality vehicles/services.

Justin was friendly and professional as usual. I waited an extra hour but he made it up by giving me a discounted oil and filter change. Great place and great people

I am giving my overall experience 3 stars because I have to include my unpleasant experience with the manager. However, Justin was fantastic and he was very patient and we chatted almost everyday for a week until we were able to find resolve.

They were professional, friendly n fast. Jason was rwally nice and helped me with my questions.

When we arrived at Honda Windward we were greeted in friendly manner. We did not feel any pressure at all. My salesman was Bob Laudick. Bob was friendly personable and worked very hard with us to make a deal that made Us happy. If I ever look for another car I definitely will go there. And I will highly recommend Honda Windward and tell them to ask for Bob

Kevin was a great help and knowledge employee! I would recommend him to everyone looking for a new car! I got a 2021 Honda Civic Sport for an awesome price! I was so happy that he could find me a price within a very comfortable limit. 10/10 recommend :)

From the customer service over the phone before we decided to drive over and check it out, to Sae’s Aloha personality, to Victor’s genuineness- definitely recommending to all my friends and family. It feels so good to feel like we’re talking to and being spoken to like real people. That definitely played a big part in choosing to do business here. 10/10 would recommend.

It was super quick with my experience. I only waited about two hours to fill out everything. They’re super friendly and they take care of you like you’re family. I got a great price with my budget and very pleased with my car as I drove my car off the lot.

Shady practices. I went there to potentially buy a car and there was a 5,000 price increase from the website listing. Their excuse was that they list cars based on mainland prices (whatever sense that makes). The same car is 5-7k cheaper elsewhere so I shopped somewhere else. Call before you see anything in person to avoid this waste of time

I’m always happy taking my car to Honda Windward for maintenance they are very fat and have awesome customer service thank you Honda Windward

The guys at Honda windward were very accommodating, good at listening to us and trying to understand what we wanted and needed and providing that for us. We came late in the day so most of their staff was already gone but the still worked expeditiously and we are so grateful

Customer service was excellent! I did not have to wait long to be helped. My car was taken good care of and my issues were resolved.

Always prompt and ontime service at the Express oil change!

Overall a very pleasant experience given the current situation. I checked in at the front desk and Austin was very prompt and efficient with getting us through the paperwork. He was able to move all of the paperwork along and get the car serviced very quickly. He kept us updated on the progress with each of the steps.

Mr. Laudick was my salesman, he was personable and funny. I never felt pressured. Easy transaction without too much haggling. I have to admit I was a little tentative coming back here because I had a salesman last time who was the complete opposite of Mr. Laudick. I vowed never to return but things change over time and they had something I was interested in. I had a great time and it was a good experience from beginning to end. I just wished they gave me a updated safety inspection ( have to go back to get a current safety check sticker), full tank of gas ( had half tank) and a better vacuum job on my used car. But overall, they made a believer out of me 🤙. MAHALO Honda Windward.

This is my 3rd time in a row leasing from Honda Windward and all times have been a great experience. I never felt pressured when I was making a decision and I never felt like I was getting ripped off. This past time Travis helped me and he was patient as I was trying to decide between 2 cars. The entire staff were so friendly and accommodating and I was in and out within 3hrs. Will definitely be back and I am so happy I got the car I wanted!

Alvin and Sabrina are excellent at what they do! Just bought a 2021 Honda civic hatchback from them and the process was a breeze. They provided a great service and are very knowledgeable.

Awesome service! Fred provided personable and professional service. I’ve always received great service here at Windward Honda. Mahalo nui!

Honda Windward provided me with top notch service and found ways to save money on my services. I cant thank them enough for what they do.

Above and beyond service! Fast, accurate, friendly, and professional.

Kanoa did a great job with what we needed done and communicating to us as things progressed. Easy process.

The best place! No joke! Please come visit this dealership! I promise you you wont regret it!! Thank you Windward Honda! And Mr. Kevin for helping me get my Honda Accord 2.0t sports!!

Amazing service, from amazing people! Best dealership from the best brand. Extremely knowledgeable techs and salesperson.

Easy to schedule appointment. It was my first time coming to Honda Windwards service department and didnt know where to park car to drop off. No signage.Office only allowed 2 people in at a time so I had to wait in a line outside but was seen rather quickly.They asked if I wanted to wait because it should only take 45 minutes for a safety check. My husband was there to pick me up so I left and waited for their call. So glad that I left because they called to tell me that a gasket needed to be replaced. They promised to gave it ready my 12noon after I agreed to the added service but I was called me closer to 2pm.All in all, I was very happy with my experience and would definitely go there again.

As usual we got terrific service at Honda Windward. They beat their time and cost estimates and our 100000 mile CR-V is feeling fine.

Honda Windward is the best! I just got my second car from them! Bob was very helpful and got me exactly what I asked for! No beating around the bush if you know what I mean😉

In a time of suffering and struggles due to a family medical emergency, this team went above and beyond to make me feel welcomed and confident that I was in the right hands. I honestly expected to be given the salesman pitch but to the contrary, they showed empathy and care. I will forever be grateful for the actions they took so I can take care of my family.

I absolutely appreciate the fast and excellent service that I got from the people at Honda!This is one of the reasons I probably always buy a Honda vehicle.I owned a small tour company, so my vehicles sometimes require services in the spot, I can show up at Honda Windward service department without an appointment and they resolved my problems immediately!Thank you Honda windward Kaneohe!

AWESOME!! My service guy KANOA always provides the best service when I come in. This morning their shuttle service was going to be about 20 minutes but Kanoa got someone to take me to work so I could get there on time. Quick, efficient, & attentive service!! Thank you KANOA & Honda Windward!

Initial set up and drop off were easy, staff members were helpful and patient as I had my two small children with me and had to transfer car seats to our rental.Estimated work was 8-9 days. They kept my car 13 days. I called multiple times for updates on when my car would be complete as I had to extend my rental. Every time I called receptionist would tell me someone would cal me and no one did.Overall my car looks great. The outside was nicely cleaned. The dent in my door was gone and paint job looks great. I was surprised that they didn’t have my drivers seat covered with plastic, no floor mate cover for COVID/cleanliness precautions. (When I got my rental car there was a individual Clorox wipe available)I wouldn’t get any work done here again in the future due to the poor communication and lack of customer service from staff.

I was accommodated this afternoon for my safety check! The personnel were very courteous and able to assist with my needs. The friendliness of everyone made my wait time sufficient.

Greg Sawyer at Honda windward is so easy going and awesome to work with. He makes the process of buying a new car so rewarding. Definitely recommend him 10 stars!! Honda windward is the place to go. Bought my last car from them 11 years ago in 2010 and now 2021 I just purchased my new car! Thank you again Greg Sawyer and all the kind staff at Honda windward!!

Bought my car there. Service is friendly and efficient. Highly recommend for your best car deals.

Friendly, knowledgeable. Good with pricing.

I had 2 vehicles go down the same time. One was a Nissan and the other a honda. Both ran a diagnostic test. However, Honda chose to fix all problems. While Nissan (town) only chose to fix the more expensive one. $1500🤬 later and Im still having problems with the Nissan. Honda actually took the time to explain what was wrong and needed to be address. If you have problems with your vehicle, take it to them. Im so thankful to them and their shuttle services. 😁

Everyone at Honda Windward was above and beyond amazing. Our sales person Austin Wells was excellent. Super friendly, accommodating, knowledgeable, helpful, and patient. He really made the entire process very easy for us. Victor and Frank helped with financing and protecting our vehicle for the long haul, while still looking out for the best value for our specific situation. I seriously can’t recommend this team of professionals enough. We walked away very happy with a quality vehicle and top notch service, and that’s saying a lot coming from previous Lexus owners!

AWESOME!! My service guy KANOA always provides the best service when I come in. This morning their shuttle service was going to be about 20 minutes but Kanoa got someone to take me to work so I could get there on time. Quick, efficient, & attentive service!! Thank you KANOA & Honda Windward!-Kobashigawa

Rhonie was helpful the whole time! He helped me get the car I wanted. If you are planning to buy a car at Honda Windward, I recommend him as your Sales Rep.

Bob Laudick was very professional and friendly. The car buying experience was pleasant.

Went in for a basic oil change. Got an early appointment and they started work on it right away. I forgot to bring my printed online coupon for a discount but the attendant honored a visual copy from my smart phone instead. They also found out that the battery was going bad, so they replaced it with a new one, cost covered by my service plan. All done within 40 minutes. Awesome. Also, free drive through car wash was fast and easy. All done before 9:00am!

I got upset when trying to purchase a minivan. They addressed my concerns and gave me great financing. I really enjoyed working with Rhonnie and appreciate Craig for choosing to make me feel special. They are on the way to making me a believer. I’ll be back for another car when it’s time.

Having my Honda for almost 7years now the Service Dept. Staff are always friendly and helpful! My vehicle is always done in a timely manner too🤙🏼

Great experience with Honda windward! Comfortable location, kind people, and calming place during what is normally a stressful process.

We had such a great experience with Rhonie. He is genuine and doesn’t have that typical “salesperson” personality. We didn’t feel rushed and he helped us find the vehicle (Honda Odyssey) that worked best for our family. So glad that we worked with him and also that we went to Honda Windward. All of the employees were so kind and welcoming. We now have a vehicle that we couldn’t be happier with!

Excellent experience from scheduling the appointment, dropping off the car, receiving a ride, back home, then receiving a call that my car is ready way before expected. Service advisor Kanoa Chang is awesome!

I went to Honda Windward because Ive heard such great reviews of peo[les experience.Its very daunting to purchase a car because its a big purchase and you want to make sure that you leave with something you can Afford & Enjoy.My salesperson Fred was Fantastic.His kind demeanor put me at ease and assured me that he was working For Me and not Against me.Couldnt be happier.

Has vehicle serviced due to a “recall, fuel pump” issue.When my vehicle was pick up, there was some type of solvent on the gearshift panel and the left side panel of the dash board console was separated.Brought it to the attention of the Service Mgr., who used a detail polish to remove the solvent substance and said that the FIT was made in Mexico for $15,000. and seen this panel (dash console left side panel) separate all the time, and he will order another one for me.NOTE:1. The is the scoundrel Honda FIT we’ve had and the fourth Honda.2. Nothing was wrong with the dash board left panel when the vehicle was dropped off, two hours earlier that day.3. The excuse of the vehicle being cheaply made in Mexico tells me the quality of the Honda FIT.4. Last Honda I will be purchasing.

Kevin’s customer service was AMAZING! He was so informative and was so patience with me while I was trying to decide between 2 cars. He work out a great deal and I’m so happy with my 2021 Accord!