I had to get my eyes checked and needed new glasses right away. I heard about Eyemart Express from a co worker. Walked in without an eye exam appointment, and was able to be seen quickly. After that, I picked out new frames and paid for them and the lenses. Was told it would be ready in an hour. 18 minutes later, was texted that my glasses were ready.I will and all ready told people about Eyemart Express and the service I received. I will definitely be a returning customer.
What a fantastic experience. I had an appointment at 10:30 to get an eye exam. Within 1 hour we were closing the deal on three pairs of glasses: one computer, one regular daily use glasses and one pair of sunglasses. staff was very helpful.I would give them 30 stars if I could
Eyemart Express has an awesome selection of frames & the employees are helpful & friendly. The wait time on my progressives to come back, was minimal. Highly recommend for affordable, fashionable, eyewear.
Needed glasses for son-in-law who lost his glasses in an accident. Eye mart Express was able to make two pairs of new ones in less than an hour. Great experience!
My first experience with Eyemart Express was great. They gave me plenty of time to choose frames. They had a huge variety of frames that are reasonably priced! Ill be going back.
I had problems with the first frames that I picked out. Lenses were fine, but for some reason the frames were not comfortable and just did not feel right. About two weeks after I picked them up I went back in, Talked to them, there was no problem. I picked out another frame, it did happen to be a little more expensive, I paid the difference.They were very very accommodating, and I am happy. The new frames worked out really well, the prescription is good, and I am seeing well. I highly recommend Eyemart
The guy that helped me was awesome! He made sure I knew everything I needed to know and was very kind. He also let me know that my 2 pairs of glasses I bought would be ready in about an hour and they were done within 30 minutes! It was a great experience!
Got an eye exam and new glasses in less than 2 hours. Everyone was so nice, kind. Love my new glasses. I plan on returning for the other ones I liked too.
Went into the store in Joplin Missouri I had a few minutes of wait time the workers was telling me that they was sorry for the wait was fast and easy my glasses was done in 24 minutes. I was please with the service.
Fantastic service and my glasses were done in less than an hour. Both pairs! fantastic and cheap place 10 outa 10 would use again
Best professional, friendly and financial service I have ever received in my entire life. Recommend this eye service to everyone.
I had a great experience. I have never had glasses before. The guy that helped me made sure I was aware of everything that would help me adjust to bifocals. 🤓 And my glasses came in early as well.
Highly Recommended!!! The staff were all so kind and helpful! I didnt feel pressured or rushed at all! These guys got me right in for my exam, then straight over to pick out frames. To top that both pairs were ready for pick up in less than 30 min!! Will most definately return!!
Employee was incredibly helpful and kind, gave great advice, helped with fitting of frames for size of my daughters face and shape … we couldn’t have asked for more friendly and kind service ❤️
Great service and love my new glasses, and they were ready the same day!
In an age of bad customer service, these guys and gals are the extreme exception to the rule and are not like the rest! Noone is perfect and mistakes happen but this location will take care of you from the second you walk in and will make sure you are happy with the product you purchased.
New glasses were ready before originally expected. They took the time to make sure they were fitted properly.
Hailey is so very good with people Im so very happy with her
Walked in needing a repair, walked out with everything fixed!! Great Service.
Great people to work with and quick service!
Fun staff that works with you
The best place to get glasses. Very helpful. I will be back when it’s time for new glasses.
My experience at Eyemart Express in Joplin, Missouri, was 5 🌟! Thank you Donna, Hailey and the gentleman with the beard, I can’t remember his name. I’ll definitely be back!
So far they have been the greatest eye wear and exam place I have been. Kind and caring from the time I came in, with every time I visit. Mr and Mrs. Doctor care about their patients. They did and have taken the time to get me what I need for my specific vision needs. Thank you.
I have had the absolute best experience here. The staff is amazing. They will do anything to make you happy!
My daughter and I both loved this place. The Drs and staff were all nice and very helpful. I definitely recommend this place.
Amazing service! Everything was done before the given time! Nice & friendly staff! No rushing... Let us take our time and made sure everything fit and was comfortably before we left! VERY CLEAN & SANITIZED!!!
They take time to explain everything to their patients. Timing for getting glasses made is awesome unless you get a special plastic. Very impressed
They were so helpful and knowledgeable about the glasses! The quality is excellent and it was done quickly. Im very pleased with my experience.
I really liked my eye dotor. She listend and offered suggestion to help with my vertigo. She explained in detail the reasons why to all my questions to my satisfaction.I liked the lady who helped with picking out my glasses. I was in and out in a reasonably short time.
I had excellent service the employee knew what he was doing. The glasses came in very quickly had them in a week. Will definately be going back
Great customer service. Good frame selection. Two pair of glasses were ready in less than 40 minutes. And the price was much less than what I paid last time I bought glasses.... and had to wait a week. All around terrific experience!
Very happy with the ease and speediness. I just went in, picked out the glasses I wanted, handed them the prescription I already had with me, and in 22mins my lenses were complete and in the frames. They didnt even have to adjust them. Very pleased and will definitely be going back.
I went in hoping to get my prescription sunglasses made in town without waiting a long period of time to get them back. Wow! They made them in house and had them back in 30 minutes! I’m so happy with the quality and quick work. I will be back.
Thankful for great eye care in a clean, Covid conscious environment. Drs. give through exams. Provide excellent chair side professionalism.
This was the most pleasant experience getting glasses Ive ever had. The staff is great and very efficient the glasses are good quality and the warranties are outstanding. They eye doctor is the best as well. I recommend centenary express to anyone needing glasses. I wont go anywhere else.
Great customer service experience. However a package was added to my bill for a protection plan that I still know nothing about. Tried to research it on the website but come up empty handed. Sales clerk did not explain it. Transactions need to be more transparent and people need the ability to decide for themselves whether or not they want a protection plan. Ask before adding.
I definitely enjoyed my experience here. The staff is friendly and knowledgeable, and the deals they offer are excellent. With a variety of frames to choose from, at a reasonable price, why would you not come here! An added bonus for me is that they allow you to look without being overbearing, but if you ask for their opinion theyre happy to offer it. I will definitely be returning!
I did not have to wait . When I walked in the store someone immediately asked how they could help and the wonderful display of frames that I saw was so easy to choose from and in 30 minutes I was on my way. They texted me in a week and I had my glasses. They were so helpful and my glasses fit perfectly. Thank you Eyemart Express!
Abby was the employee who took Care of my husband and I. She was very helpful and knew her job very well!!
We absolutely loved our visit to Eyemart Express! Everyone was so helpful (especially Hailey!) to my daughter Ella and I. We have never been so happy with our glasses! Look forward to going back again.
Staff was very friendly and helpful! Price was reasonable for 2 pair of glasses I paid same price as I did for one pair somewhere else.
My husband and I had an excellent experience at Eyemart! Everyone was very knowledgeable and very nice. The doctor was very professional and knew what she was doing.
I am so appreciative of this establishment having such a great discount available to educators. The staff that helped me was kind, supportive and patient, and my glasses are absolutely perfect. Even better, they were ready earlier than expected!
Fast friendly service; made an appointment last minute and they got me in and out no problem. Staff and the doctor were all very nice and the employee who did my glasses helped me save as much money as possible. Saved about $90 and got an extra pair for no cost.
I was out-of-town and had lost my glasses. I needed a replacement quickly as we were going on vacation and had no time to order. I went to the Joplin Eyemart Express that my daughter had recommended and got fast results. My regular eye doctor was able to fax them my script and within 30 mins I had 2 new pair of glasses at a fraction of the cost. I was able to get a pair for the car in case my contacts fail me and a pair for daily wear. The staff was professional and helpful. I am so happy with the results. Would highly recommend them. I plan on going back and getting a pair of prescription sunglasses too!!
My experience with Eyemart Express was great! Very nice and professional young woman named Katie helped me every step of the way! I had only worn readers that I by in discount stores so this was my first Real pair of Progressive Glasses. I am thrilled with them, didnt take but a few hours to get use to them! Thank you Katie and Eyemart Express!
Awesome!!!. We are very pleased and love all the staff and dr. You have gained 2 customers who will deffinetly continue to come to petsmart and will spread the news about how awesome you are. Dr. Stiley was so patient and very helpful. I appreciate his advice. My husband eddie is very happy with his glasses. We are permanet.!
Truly the best value out there! I took my rx into the Joplin Mo. store and they made me two pair of progressive glasses for under $85.00 out the door and did it in less than an hour. I was quoted over $280.00 for the exact same thing in the Mall down the street. Great people, great selection, great price.
Really friendly service and exceptionally fast in and out kind of day.
Karen assisted me with selecting the glasses which are very comfortable and fit my face really well. She suggested several frames and was an excellent critique of what frames looked best. Very good customer service and wonderful variety of frames. I highly recommend this store and really enjoyed Karen assistance. Would recommend this store to friends.
The employees were friendly and helpful even though they were swamped with customers. I really appreciated the courtesy call when my glasses werent in when expected. They came the next day, and I am pleased with them.
Great prices, sweet staff, everything was perfect. I would recommend this place to everyone 😃. My glasses were done the same day I ordered them as well!
I was most pleased today 11/15/18 with my first experience shopping at Eyemart. Karen greeted me immediately when i came in and helped me pick out a couple of frames within my limited budget. She was knowledgable, helpful and offered some good suggestions. My glasses were done when they said they would be and I immediately noticed the quality in the workmanship. Very pleasant experience, thank you Karen and Eyemart.
Outstanding service! Very helpful and patience with me. It took forever for me to find the right pair of glasses. I would recommend Eyemart Express to my family and friends!
Great experience! The doctor was super nice and very well educated! They took care of my glasses and very helpful!
I am a very indecisive person and I have been in many times. Donna and Stephanie are always helpful and sweet and patient. A few other associates have helped me as well and everyone is always so friendly. Great service!
One star is a little high - Under trained, under staffed and unhelpful employees with ZERO common senses or even basic customer skills... would happily speak to a manager but given their hiring and training skills i feel certain I’ll never here a word from anyone... just wish my eye doctor would leave theses people...
Best experience I have had getting glasses. Ive told everyone!
Eye Dr was amazing! I had no insurance and it was still an affordable trip! Contact exam and 2 sets of glasses one being sunglasses and I only spent $160! With a protection plan! Loved the whole experience!
Best experience I have had getting an exam and glasses. I got 4 pairs of glasses. Prices were very reasonable and had the first pair in an hour and the other 3 pairs within the next 45 minutes.
Eyemart was awesome to go to. They really worked with me to get the best prescription for my eyes and then got two pairs of glasses for the price of one and got them the same day! Absolutely love my glasses.
Gave me an appointment same day within a half hour of calling. And me in and out and both pair of glasses within an hour. Was very happy. Highly recommend them for glasses need.
The lady i will withhold name was really helpful until i told her i needed cheaper glasses then she was gone. I apologized that since my son died i havent been able to work i have never been so humiliated. There are reasons some are on assistance and have little money. Everything else was great
Outstanding service in all aspects ... customer service, professionalism, timeliness and cost !!!
Donna was super helpful and so kind worked with us to save as much money as we could using our eye med insurance . Great place and speedy service!
Great customer service and quick turn around time!
Went in for the very first time yesterday and they got me right in. hardly any wait time.coming out to the people with the glasses in a matter of 10 minutes. The lenscrafters were great and had my glasses ready in less than 30 minutes!!!
I love my new glasses! Have never been able to see better than with my new prescription! Thanks for the great customer service!
I took my 9 year old daughter here today to get an eye exam and she ended up needed glasses. We got glasses within 45 minutes from exam. The eye dr and staff were great with her. My whole family uses eyemart, I highly recommend them!!
I love my new glasses!! Everyone there was so nice, Diane helped me to find the perfect style to fit my features, so glad I went there! I would definitely recommend them to anyone!!!
I had a great experience. Karen was a great help and the whole team worked on my glasses. I got sunglasses and they took the time to make sure the tint was to my liking.
Just got two sets, they said would be 2hrs, got a text 35mins later said they were ready!! Reason I didnt give 5stars is because they have such a small amount maybe 40 for the 2frames for $38 deal and only like 5 styles and then just different colors. I ended up paying $200 for two sets still a good deal but, i went there for the 2 for $38 deal
Terrible customer service! Just terrible!
The prices and service cannot be beat. Best experience with eyeglasses we have ever had. My wife and I both went there.
Amazing people and service Im telling EVERYONE I know about them
I ve been wearing glasses for over 50 years and Ive never paid so little for my glasses the service was so fast. Eyemart Express employees were so curtueous and friendly I will definitely shop there again and tell all my friends
My daughter has extremely bad vision. Last Thursday morning she woke up and brought her glasses to me, after the dog had chewed them to pieces. I contacted the Eyemart Express store in Joplin and they were AMAZING!!!!I went there at 9:30 am they faxed my daughters prescription and had them made in 26 minutes. I was treated with the absolute best customer service Ive had in a long time. My daughter was shocked and overjoyed that she was able to see in a matter of an hour. Thank you Eyemart Express!!!! You saved the day! Customer for life!!!
Great selection of frames to choose from. And the staff was friendly and helpful! Two pair of glasses ready in about 30-45 minutes.
I just purchased my glasses, for the first time, from Eyemart Express, and so far I am extremely pleased with the customer service, and the prices were very good.
I love my new glasses. The doctor and staff are amazing. Thank you to all of them.
Awesome customer service! Great prices & excellent quality. Thank you EyeMart Express!!!
Fast friendly service. Took 22 minutes to make first pair of glasses....
Excellent service and very fast. Would highly recommend this store.
They had great service and great prices. I didnt feel pressured at all.
Great service, friendly and fast! I recommend eyemart express of Joplin
It was amazing the customer service was great and my glasses where done in 15 minutes for two pairs great place great people and I will be going back
The employees were more than helpful. The eye dr. was very good and informative. I actually got my glasses in 2 hours. My new glasses are of good quality and a very fair price. Thankyou.
They were very nice and I got my glasses in less than an hour! Cant wait to go back and get my second pair soon!
My initial visit seemed ok. But I decided I didnt like the extra protection they talked me into so I went back to have them changed the sales lady, who was the manager, was very short with me and seemed annoyed with having to explain my bill to me. When I came back in for a 3rd time to pick up my glasses I sat for 20 minutes while they waited on other people. A simple well be with u as soon as we can would have been nice.
Called to get prices cause I’ve never used eye mart express’s services.I suggest they get someone who know’s how to speak to customers without the condescending tone and attitude.Definitely won’t be going there. I’ll go to their competitor instead.Definitely not having a good day at eyemart express.
Walked in today got an eye exam that took only 30 minutes. Picked out my frames and got my complete pair of glasses in 23 minutes! It was an amazing experience and Ill go back!
Friendly and fast service, along with reasonable prices. My new eyeglass store!!
No appointment just walked in got an exam walked out with glasses!! It was amazing I was leaving for Florida thr next day and could wait thanks guys your great at what u do
They are so helpful. If I could give a million stars I would. Myself and my husband got a pair of glasses and also riding glasses for us both and my husbands eyes are horrible and wedidnwe break the bank lol.
They did an awesome job, fast and friendly service and at a great price.
Donna is amazing great customer service with charming attitude
It took five trips to the store to get my glasses right. The lenses were cut wrong. The tint was wrong, twice. They never said sorry for your inconvenience. I will never use them again.
They were very helpful on getting the right size glasses to fit properly.
Totally professional and fast the staff did a great job of helping me choose my lenses too