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Central Mufflers & Auto
362 Ruby St, Joliet, IL 60435, United States
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Central Mufflers & Auto
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Jo
Review №1

I have had my vehicle serviced multiple times at the shop. Way Beyond Mufflers suspension, radiator, all kinds of other things tune up oil change. Theyve always done a fantastic job and the price was very good so check them out managers Nacho and Loretta are awesome! Says joliet joe

GE
Review №2

The only thing that’s good about this repair shop is mufflers that’s it. For anything else, even brakes.They have no idea what they’re doing they are just guessing what is the most expensive possible repair they can charge you. Don’t even bother coming in there around noon while they are eating lunch because that’s more important to them than anything else. If they tell you that you had to leave your car don’t ever do it they are going to damage your car.

Ma
Review №3

Went for a muffler delete on my volkswagen GLI completely happy I called all the other local shops to get it done the same day all of them told me tomorrow or next week but not central they took me in a little before 5 n I was out by 6 not only did they take care of me last minute but they beat the price of all the other shops thank you central!

Ke
Review №4

Good people in a quaint shop. Have never failed me when I needed them most, hopefully they last forever so I can send my son there

Fe
Review №5

Very reliable and correct parts

li
Review №6

Always have good experience with the work done.They do more than just mufflers.Have had front end work done.Replaced motor for power windows.Just replaced front and back brakes.Reasonable prices and work done in timely fashion

Ph
Review №7

Excellent Service! Staff members were extremely helpful and service minded. They do have a little area to conduct business-fire up your laptop and do your thing. I highly recommend Central Mufflers & Auto of Joliet.

Sa
Review №8

Wonderful place. Very fast service. I was back on the road in the blink of an eye. Thanks so much!

Ja
Review №9

They didnt use my new parts and my brakes after buying new plus rotors still sqeaked

St
Review №10

Rip off. Give false things wrong. As if they were to fix correctly anyway. Would not recommend unless you dont mind bullcrap work. If you need tires aligned. They use rope. Suggest watching your car get fixed. Scam

Gu
Review №11

Very good quality work in a reasonable amount of time. Overall exceptional experience.

go
Review №12

Went their for a simple oil change and they dont car about cars they hit my door made a dent and lots of scratches also didnt even put the right amount of oil smh

Ce
Review №13

Staff is very professional and very welcoming good prices also

Ne
Review №14

Good auto mechanics always out on time does the job right the 1st time very pleased of. Their work continues customer...

ch
Review №15

I took my car in because the heat was not blowing hot. Talked to the mechanic he told me I have a coolant leak. Okay understandable being that the heat just stopped working. Left deposit for the part because he guaranteed that the job takes no more than a few hours. Brought the car in the next morning on a Friday at 9am didnt get my car back until Monday evening. They bounced the car between two shops. I talked to so many different people and even had to go up to the place to get an update on the vehicle. No one bothered to communicate with me my husband and I had to constantly call to get any follow up on the car. They then tell us the car is overheating! What? I have never had this issue at all. It was a nightmare I missed work and on top of the I still dont have full functioning heat in my car. The leak is hopefully fixed. The heat works only on the drivers side and the receptionist told me now theres another issue now. Im in complete and utter disgust with this place and as a business they should be ashamed.

Er
Review №16

Inexpensive oil changes, air conditioner charging, etc. They work fast!

Ca
Review №17

Great service! very helpful and fair pricing!!

Lu
Review №18

Staff is great they hooked my AC up. Freezing in my van now.

Ro
Review №19

Very helpful and friendly personal

Ka
Review №20

This place is a RIP OFF!!!!! I should have read the reviews before going! Paid $360 for a Ac Condenser. The NEXT MONTH my air stop working. Go back to the shop now they’re saying I need a Ac Compresser $300!!!!!👎🏾👎🏾👎🏾👎🏾

Ra
Review №21

Bad customer service. They did not have mycar ready as they said, are a dishonest business. They told me original the cost of the repair would be $600 then they charged me $1,645. And the car was very dirty when I picked it up. The seats and the drivers side door were very stained.

Pr
Review №22

My bf brought his suv here for the muffler to be fixed and we had to take it back 4 times and waited hoursss each time I don’t recommend this place for anything most shity customer service

Th
Review №23

Very dishonest and shoddy work! I brought my 02 F150 in because my air conditioning wasnt working. I explained to them that I had recharged it two years prior and it worked great for about a week and then blew warm air again. This is not my Dailey driver so I procrastinated for two years getting it looked at. The lady that runs the office called me back about an hour later and said that they wanted to recharge it and check for leaks with dye and that this would be $50- I authorized them to go ahead and do so. Then she proceeded to tell me that I had a bad break line and that it really needed to be fixed, that it was serious. I asked her how much and she said she would have to call me back with a quote. The next afternoon I still hadnt heard from them so I called to talk to her about it. This is when she informed me that the work had already been done and that I owned them $140-(plus $50 for the Freon) I told her that I never authorized the work because I had never received a quote and that I had two adult sons that were both mechanics. One works on Fed Ex trailers (brakes) and the other works for the railroad...you guessed it...doing brakes! I was willing to get a quote and if it was reasonable have them do the work since it was already there. If not, one of my two sons could have done it instead but I never got the chance because they just did it. I had my oldest son stop in to see exactly what my $140 was getting me. They replaced about 6 of brake line in the back. They literally just cut the line mid truck and spliced a piece in. My son also informed me that the line was not ran along the same route as the original, that it was basically just strapped to the frame (missing OEM bends etc). After bringing this to the shop owner’s attention and the fact that the work was never authorized to begin with she reluctantly reduced my bill to $65. I also asked them if I could see the old brake line. Of course it magically disappeared so I have no way of confirming I even needed this work done. She told me the truck was un drivable but I drove the truck there just fine and have no brake fluid in the street where I park it. On to the AC- I asked the owner what happens if I drive my truck around for a few days and lose my cold air. She said bring it back and we will recharge it again for free but If there’s a leak we will have to charge you to fix it - I said well you just told me that there was no leak. She basically just shrugged her shoulders and said drive it and see. I grabbed my keys and started up my truck, guess what...I had NO AC at all. It was blowing out hot like a blow dryer. Not even a LITTLE cool. We had it full blast AC for a good solid five minutes...nothing. I went back inside and demanded my money back as nothing had been fixed. This is when SHE accused me of being a lousy customer and just wanting something for free. Really?!?! You fix my brake line without my consent and even then its jimmy rigged, cant produce the Bad brake line even though this place is a dump with spare parts and garbage laying all over the place AND I have NO AC whatsoever. How am I trying to get something for free?! Another owner (I presume) came in the office and started demanding that I leave. I would not recommend this company whatsoever. At first she told me that there was a communication error between her and their employee and thats why the line got replaced by mistake but then later she told me I just assumed you wanted it replaced since it was so dangerous so we just went ahead and did it. All I can say is buyer beware if you use this shop. Not trustworthy at all and downright illegal business practices at worst! PS- I took my truck down the street to another shop and they had the AC blowing out ice cold in 20 minutes.

em
Review №24

They didnt care for me when I went there,i was for about 30 minutes and I have to find someone about my visit and still I have to go and come back and bug them before I was taking care off after 2 hours later

Ja
Review №25

OMG they are rip off artist tried to charge me 500.00 to replace window motors are u serious no love for hard working people keep your money in your pocket in my opinion 😪

Jo
Review №26

Very reasonable

Ni
Review №27

Prices are outrageous

We
Review №28

Este Lugar no es nada recommendable yo lleve my troca porque la luces de emergencia estaban fallando y cuando fuy a recoger my troca Le cambiaron alternator, tune up una valvula de empaque y page $1080.00 y sali con El MISMO problems de Las Luces . Lo lleve a otro Lugar y 30 lo solucionaron y page $50.00 no Les recomiendo es muy Caro y no professionalsalternator

Da
Review №29

Very good service. I have been taking my cars to this workshop for 2 years and I have never had any problems. Reasonable prices

wa
Review №30

Very good service they serve you with kindness

Ef
Review №31

I went to fix a sound that my car has told me they were the shock absorbers I carry the car and they tell me that everything comes to $ 380 I gave the authorization to continue when the car is ready they tell me to go pick up my car when I drive the car Do not take the shock absorbers again and tell me that it was a motor support that I get everything in 180 $ more money .. I do not bring my car back there is a terrible service then I realized that my air conditioning left to cool since I take it to the mechanic that weird really. They think that people are stupid and they were wrong they would be 0stars

Ge
Review №32

Good service

Te
Review №33

My son went for an oil change on 2/20/19. Now his Expedition sounds like a semi-loud diesel muffler sound and he has engine light, there are 5 codes coming up per auto zone. My son went to change the oil on 2/20/19. Now your Expedition sounds like a semi-noisy diesel muffler sound and has the engine light on, there are 5 codes per Auto zone. Do not go to this place poor service.

Fr
Review №34

Good attention and willing to check your car well and in a short time

Information
6 Photos
34 Comments
3.5 Rating
  • Address:362 Ruby St, Joliet, IL 60435, United States
  • Phone:+1 815-630-2496
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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