Needed a hard to find bulb for a reading lamp. They had them plus other services i didnt know they offered. Like making electronic key for your car, cell phones and accessiories. Quick service and friendly staff
Epic customer service! I was in dyer need of a charger for my laptop on my business trip (left mine 4 hours away). Best Buy did not have one that worked for my laptop so they sent me here. They did not disappoint. The guy was super nice and very helpful!
The gentlemen working are phenomenal why they were helping me they were able to help every customer coming in proficiently they were just amazing and so many people came in to recycle batteries and old laptops and stuff that should not go into the landfill
I have been shopping there for years and have always received excellent service. Also, the fact that you offer business accounts is really helpful.
In 10 years of buying batteries, only once was a battery I needed out of stock. Also the staff has always been friendly and helpful.
Went there today to have a battery put in my cell. Took a bit longer than I expected but they did have other customers they were helping.They got my cell all fixed up nicely and were very courteous, friendly, and clearly knew what they were doing. I was very pleased with the helpfulness and professionalism there. I will definitely recommend!
It was so easy to buy online, and I got curbside. Very convenient for me since I’m in a wheelchair. The employee was super nice.
Awesome service and best price around for our golf cart battery.
Very and always friendly and always willing to make a customer happy
Very knowledgeable and helpful sales person.Took less time than estimated.
Fixed my phone today, great service.
Knowledgeable help from the repair person. Was able to get started with my phone battery replacement right away.
They were so nice and fast
Always helpful, extremely knowledgeable, and above all always friendly!!!
Quick, friendly, and efficient experience. Clean store. Well stocked. Staff was knowledgeable.
Top notch. They either have what I need or can get it in a few days. Great bunch of folks.
Easy to schedule the repair to replace the battery in my iPhone. Fast, efficient check in. Fast service while I waited. A fair price and my phone works great. Great experience.
Professional attitudes and very helpful.
Chase was amazing! He had replaced my Garmin battery inno time and it works as good as new. The guys are very friendly and very knowledgable. Thank you for the awesome customerservice.
EXCELLENT SERVICE!! I ordered 5 Golf Cart batteries, (very heavy & difficult to move). The guys very quickly (within 2 minutes of arrival), had them out to my truck & loaded the new ones & took the cores back for me. Outstanding attention & service even as they took care of other customers inside the store. My only wish/ request is to purchase a tool to pick the batteries up which they didnt have to sell at the time. 5 STAR EXPERIENCE!!, will return for all battery purchases in future.
It was mostly convenient just a little bit of a wait time. The sales associate was super nice.
Full line of products at reasonable prices. Helpful staff.
Excellent service very polite, and very fast!!!Very reasonable prices!!!
Just about every battery in the world there
Had the battery in my key fob changed here. Now it constantly locks its self without touching the key and the unlock button locks it.
Friendly, knowledgeable and calm with rude customers!
Easy and quick although a little over priced
Batteries plus is batteries plus. They dont always have what you want but most of the time they can get it. Its where I send everyone to get batteries for their devices if they want fresh batteries. They do seem to keep their stock rotated and keep new batteries out for sale. The staff is always friendly and helpful and will go out of their way for you.
Got new phone battery, about 10 minutes installed new battery
The staff is very helpful! Lightbulbs used to be so easy to buy. Now, it’s like rocket science! I’m thankful for your staff that helps me find just the right thing.
They were the only place that had the battery I needed and the price was fair too. Thanks Batteries Plus Bulbs!!
The new interior looks great! It’s nicely organized and welcoming. Associate was also welcoming and she provided excellent service. I went in with a dead key fob battery and walked out in a matter of minutes without any problems.
They always have what I need. The staff is very helpful
NICE SERVICE, COURTEOUS EMPLOYEES.
Customer Service. Customer Service. Customer Service. I walked into the store in Johnson City, TN with a question and was promptly handled by Rachel who provided more than just an answer. She asked other questions to provide the an effective and efficient solution. One of the best service experiences Ive had.
Very nice staff
In stock items and super nice staff !!!!!
Rachel was extremely helpful and knowledgeable. I don’t doubt the money we spend was worth every penny. She replaced the damaged screen on my daughters iPhone 7plus. It looks brand new and works great! Hopefully we won’t need to visit for phone repairs again but I know I will be sending all of my friends here!
Rachael went above and beyond! When replacing the battery did not produce a workable car remote she took the time to investigate further. She discovered 2 loose parts and offered to glue and solder the loose parts back in place! She successfully fixed my car remote saving me the expense of having to replace the whole unit!! She was so polite and friendly and she willingly offered such excellent customer service even though she was off the clock!
Was simply seeking someone to rewear my vape batteries. The young and obviously clueless man working the desk said. We wrap batteries but HOW did the wrapping get damaged. I replied”They wear over time”. Then he acted suspicious and said “wrapping doesn’t just get damaged, what have you been doing with batteries?”Woah WTH!?!Rude.Amazon will get my $$$
Fixed my phone in about 20min
Good place to find hard to find battery accessories
Logan was excellent! Verizon was unable to fix my daughter’s phone, she broke a charger off in the phone, and he popped it right out in less than 2 minutes! Was going to cost $150 to submit an insurance claim and they fixed it quickly like no big deal! Thanks Logan!
The person who waited on us was so helpful and polite. We asked for a lot of things to be done. Our wait time was very short.
They had the battery i need in stock . Was less than i thought it was going to be . Was helpful the hole time . Found out later that didnt have what i need and had to order which never made it to store after one mouth i got my money back. Was told a few different story as why but dave up on them
We met with salesperson Rachael, who was extremely helpful. She not only was able to answer several technical questions we had about our cellphone, she helped us with finding a solution to our issue. Definitely recommend her.
Ive had a couple of good experiences with the staff at Batteries Plus Bulbs. I was impressed by their knowledge about iPhones and how easily they replaced my battery. They also gave me good advice about upgrading my phone. I like the one-year warranty, and am happy that my wrist watch is also under their care.
I received the best experience at the this location from Chase; an employee here. He went out his way to make sure I was satisfied with the service and accomplished it in a timely manner. Very professional and friendly along with his colleagues. Thanks again for the awesome service!
This place is amazing! Who knew there was a store with a wide variety of batteries. Store has came in handy with a lot of different situations. Keep up the great work!
Excellent service, Store was very busy, 5 people in line behind myself and my wife. We were getting a battery replaced in my wifes Iphone 6, we went to lunch, it was done, Your awesome!
This place is excellent. I came here for the first time today and will certainly be back if I need another odd battery. They stock a wide variety of batteries and bulbs. They had the exact battery I needed in stock and at an excellent price. Everyone is super friendly. They even soldered the leads off my old battery onto the new one for free.
Not a frequent customer but always a good experienc. I ordered a motorcycle battery on the website and there was an issue with the part number when i picked it up.Not an issue at the store but they quickly got the correct item. 5 star service every time
Needed a battery for the van, no problem had one in stock and the manager replaced it for me, awesome.
We purchased a car battery from Batteries Plus. We saved 20% ordering online w/store pick-up. I called to ask if I was getting the right battery for the car, not wanting to order wrong product. They were happy to answer questions. Placed order, stopped by and they popped it right in. I have always been happy w/the store and their employees.
Great first experience. Very knowledgeable staff. Reasonable pricing. Will definitely return and also recommend to friends and family.
Great prices, selection and staff.
Friendly and efficient service by people who actually seemed to know what they doing. Big improvement in battery life on my iPhone!
The guys in the store were great !!!
I have had a better experience in the past with the store. I bought a battery online and scheduled to have it put in. When I got to the store they knew nothing about it and I was told Id be giving a call. I never received a call and its been 2 to 3 weeks.
Good price, good service, easy to buy, free installation, and got -20% pop-up coupon from internet. Duracell ultra gold battery with 725 cold cranking amps, similar battery would have cost $50 more at auto parts store.
Could not find online HOWEVER, I called the store got more information, went back online, saved 10%, went to store picked it up. 10% off sale, $10 mail-in rebate. Great deal lawn mower battery. 6 month guarantee Duracell. FANTASTIC.
The customer service was great. I needed a phone screen fixed so they ordered the part with overnight shipping and gave me a low price, way lower than the competitors!
Took an ipad for repair and was very happy with the customer service given. Rachael and the team was very friendly and knowledgeable. Would recommend.
Battery Plus has been a wonderful partner for my Business. They are always HELPFUL. Kenny and the staff at the Johnson City Location are AWESOME!!
Hard to find someone who does battery for Samsung phone. They did a great job and reasonable priced
Crystal, the store manager was awesome helped me get what I needed correctly and quickly.
To be a professional battery store you think that they would have a great selection and that the prices would be very competitive I found that it was exactly the opposite they had a limited selection and most everything they had was overpriced The funny thing about it they had windshield wipers for my car but not lights and batteries for my porch there a light and battery store not a parts or auto parts store I will say that it was a very nice store and they did have a lot of selection It was heavily priced but their staff was more than helpful and nice so great staff and a decent and nice store but not quite understanding the entire concept of what they do and stand for.
Availability of product, efficiency getting the unit back in service and friendly staff, make them a go to for all your battery and light bulb needs
Rachael at the Johnson City Batteries Plus is awesome! She was so helpful to me and so very knowledgeable! Go see Rachael : she is the best with cellphones!
Very helpful employees and their car batteries are cheaper than any other local store.
Great prices and great staff! Highly recommend
Cell phones are very expensive and to be able to get them repaired economically is fantastic and the work y’all do is outstanding great service great value, when I need bulbs and batteries you always have what I need at better prices then I can get just about anywhere else on the spot, so keep it up, pleasure doin business with y’all thank you
Good variety, but still didnt have what I was looking for.
Fast and friendly service. Only had to wait 10 minutes.
I get my watch batteries here. They install them. Very nice employees and they are careful with my watches.
Quick friendly service at a very good price
These people solve my problems for me! All kinds of problems! And they save me money!Theyre awesome!
Always seem to have the right batteries I need. Great shop!
Great place. Very knowledgeable staff.
Excellent service
Excellent customer service!
Location is easy to find. Staff is friendly and knowlegable. Everything I need in stock.
Employees were very knowledgeable and helpful
Excellent and knowledgeable service. Has all your battery needs
Im so glad you have iPhone battery replacement. My experience could not have been better. Keep up the good work!
I drove an hour each way to pick up my purchase. When I got to the store The battery was not in stock. I got an Email that my order was ready. The clerk left a voice mail at my home that it was not in stock. She insisted that she called first but the Email was time stamped 10 minutes earlier. Your web site should flag any out of stock item on an order to be picked up in store. This will impact any future purchases that I make.
If you need a battery this is the place to go to they have everything you can imagine in batteries. The young lady that waited on me was very helpful
Great price and fast service for new iPhone battery.
Lots of neat bulbs and all kinds of batteries.
Fast and courteous! What more could one ask?
Very friendly and polite staff, was in and out no problemThey are very knowledgeable
I had a problem with my special order batteries and the manager, Chase, gave me great customer service to fix the issue. I would recommend this store!
Good, positive buying experience, nice sales associates, would buy from there again.
This store put in a battery for my iPhone 6 Plus. Iused them because there were no Apple stores anywhere in the area. I needed my phone back up and operating ASAP. Six months later I went to the Apple store in Boca Raton Florida. I asked them to put in a new Apple battery. They declined me service. They opened it up and saw the battery plus battery that was installed. They said they cannot put in an Apple battery because the battery that was installed by battery plus might blowup or injure their employees. Batteries plus is great with great service. There battery worked fine. What I am getting at here is you should not buy Apple products. I have a MAC and three iPhones. If you install a battery plus battery Apple will disown you. They will not touch or service your product ever again. What was I to do with no Apple stores anywhere in the area? Needless to say as a long time Apple customer I was embarrassed and humiliated in the Boca Raton Florida Apple Store. If you live near an Apple store and never travel you will be fine. If you need a battery somewhere they disown you. I don’t need this kind of support.
They had exactly what I needed, but ordering online was not as efficient as I had hoped. When I got to the store, they had not even looked on the computer for new orders and were not aware that I had placed my order. Next time, Ill just call or go in the store instead.
I only gave it one star because I couldnt give anything less. My SO brought his phone in for a screen replacement on his iPhone and not only did its take 4 hours and (3 screens) later she says she cant replace it and in the process damaged the entire outside of the phone. So not only is he going to have to pay now even more to replace the entire phone but her only excuse was that she doesnt know what happened. Highly suggest going anywhere else!
Great service - quick and easy! Fast pick up in store!
Easy to purchase on the Web and friendly service when I went to pick it up.
Well taken care of....
Was greeted with a smile and everything was professional