Very, very helpful. I have very bad hands and difficulty using them. They are always ready to help and get me on my way quickly.

Good old-fashioned customer service still exists! Robert Bradford was very efficient and friendly as he helped me with a new battery. In fact, there was a good vibe in the whole store. I will be a repeat customer.

I have been in Johnson City Tennessee for a little over a month and a half I have had lots of problems with my truck and I have been dealing with Jenny most of the time when I go to AutoZone she is very helpful very knowledgeable and very polite

The staff are very helpful you can find everything youre looking for there.

So there was this lady named Jeannie that was the absolute best and very kind she took the time to make sure I got my parts and the right parts for the job as well and even price matched oReilly auto who had it cheaper this lady was a life saver for my wife when I sent her in as well she always helps us and gets us what we need SHE NEEDS A PAY RAISE and we will most definitely return again very soon

Awesome employees very knowledgeable and always polite with great parts

Dude switched out my battery without any extra bs. Cuz I had a long warranty so he figured just go ahead and do it. Cuz the common sense I spouted he figured why bother testing. So smooth sailing here.

Helpful employees.

Great people. Prompt service. Workers were very personable. Fair prices. One worker placed the wipers on my car after my purchase. I HIGHLY recommend this business

Always very friendly and helpful here.

Nice staff and fast.

Staff is always friendly and helpful.

Awesome staff I love this store.

I bought a parking light bulb there and asked the cashier if he would change the bulb for me and he said he couldnt because of Covid. Hogwash!! There was a time when they would help you out; especially a woman. I am a senior and this really turned me off. He was simply lazy and didnt want to give of his time. What a sad world we live in anymore. He would have been outside and they were not busy...so I went to my tire repair shop and the guy there did it for nothing- and they dont generally do that kind of service. What happened to helping others??? Auto Zone just lost my business.

Very helpful employees, especially the store manger Jeanie! She was very helpful with my return and getting the right part I needed. Very knowledgeable staff.

Theres some great guys theyre very friendly they help in any way

I spent 30 years of my life running automobile dealers and I can tell you without a doubt this is the most helpful and fr iendly parts store I have ever been in. And in a world where customer service seems to be a thing of the past I can tell you it is in the Forefront of everyone who works at this stores mind all the time it seems.

Always great customer service

Aaron with the long hair and dope tattoos was awesome! Great customer service

Been going to AutoZone for years theyre very helpful They really care about your car needs

Friendly staff, easy transaction. Thank for all of your help!!!

Extremely helpful in order to protect myself on the highway, practicing social distancing... much appreciated.

Staff was so helpful. Took the time to find the correct part. It was not a stocked item. They ordered and it was recieved the next morning. Staff promptly called to inform of arrival.

Great prices/ much more

Staff was friendly and eager to meet my automotive needs.

They help me figure out what part I needed for my car

Went to redeem 20$ reward and it had expired..... I earned that reward ! Why would i shop there anymore or use rewards program to be told that?

Theyre reliable and help people out to fix their ride

James Wilson went above and beyond when we had a problem with air pressure in our tires. We will definitely be back because of people like him. Thank you James.

Friendly staff and great service.

I wanted to exchange something for something else, no receipt, I was made to feel like a criminal, have not shipped there since.

Very helpful. Scanned my check engine light free. Great service. A++++

Great great service, diagnosed check engine light.. bought windshield wipers, they even installed them. Best friendly service I have had in a long while.

Great friendly staff. Good selection.

I have traded with Autozone for over 20 years. I usually frequent this location even though there is another Autozone a bit closer to my house. I recently had an experience at this place that I had to give a review on.Long story short... I got a bad part. It was a re-manufactured power steering pump. I found this out after the pump had been on the car for around a week. Of course they stood by their warranty with no issue. Unfortunately, I ran into problems being able to pay someone to take the bad pump off and put the new pump on. I spoke with the store manager about this issue.She was awesome. She was polite, professional, and did not hesitate to offer to find a way to fix my problem. I honestly think that this recent experience was in the top of the best customer service I have ever received anywhere.The representatives are usually nice and helpful here however I was taken care of beyond my expectations this time. I would definitely recommend to my friends and family to shop here.

Theyve got all the parts that you need they price match and the employees try to be helpful

Great place got help right away no wait to get checked out also they put my headlight in great friendly service thanks guys

AutoZone warranties their Marine batteries for only 90 days. Be aware of this product.

Very knowledgeable and helpful. Courteous. They come outside, to your car, no matter the weather to try to find the problem.

Great employees and great place

They sisnt seem to know anything about cars

The staff are really great and will totally fix up your car for you!

Can be very helpful great selection of auto parts and accessories.

Friendly and helpful staff

Fast and friendly service. Actually price matched for me so Im pretty pleased with my visit today!

Convenient and Helpful but of course, this comes at a price a little more than discount stores.

They helped me with car oil. So thats very nice of them! Friendly employees.

Good prices can do better if personal more dedicated to a good service/ professionally.

Nice when they will loan you the tools to change a brake light bulb!

Staff is actually knowledgable unlike other auto part stores and are very friendly. I always use this location when I need parts.

Friendly service. The guy who installed my battery was very friendly, despite having to install it in some bitter cold wind.

The part did the trick my car runs awesome

Always a GREAT experience with James Wilson

Theyre always so friendly and helpful!

Wonderful Staff Great prices!

Very pleasant. The staff was very helpful and accommodating. Very professional.

Friendly and knowledgable staff. Always help with whatever you need like changing a battery on a key remote.

Store manager is awesome love the people there!

The first thing you notice when pulling into the lot is a big sign that says no working on your vehicle in their lot. From an auto parts perspective this strikes me as a really bad business decision. I just needed a new wiper arm so I went half a block to OReillys and not only were they happy to let me replace it in their parking lot but loaned me a tool to do so.

Well it was very unsatisfactory to say the least, poor salesman dont do their jobs,Charlie the :manager lied to a customer flat out lied, and Robert ignored me& also lied, told me i could not get my $ back on a product because of no money in cash register, then when confronted with their 1800- number to fix this problem he made excuses that manager was on vacation and he could not help me then 2 weeks later manager when asked to help me lied and said he would have to talk with district manager when i found out from their twin store down the road that he was just mad and did not want to help me, why would a company want this dissatisfaction with their customers ?so i will be shopping else wheres from now on and letting others know they dont care if you are from out of town and unsatisfied with product they refuse to help the customer, they rather look like they are the best salesman and for 140.00 auto zone lost a customer 4 life good luck with that

Friendly staff great parts selection.

Really tried to find the part I needed even called another store.

Great experience Jeannie W. was awesome

This place stinks they should hire people that actually know anything about cars that would be a start.

Always very helpful staff

My place to get anything truck realated stuff.

Good prices and service

Like Always helpful and knowledgeable

Very friendly people and helpful

Good place and people.

Friendly staff but very overpriced products.

Very helpful and great service

Great service 💯

Love Jill!...Great

Very helpful staff

Friendly staff that not many options I still prefer OReillys

They never get tired of seeing you come.they put heart in customer s needs.

FYI lawn mower batteries only carry a 3 month warranty.

Quick friendly service

Very quick and polite

Good selection of parts

Friendly fast service

No customer service here.

Friendly & helpful staff

Customer service was poor....customers had to wait while sales clerks stood at counter and talked

Always know what to expect

Didnt have parts

Cheap prices

Never did me wrong

Always has what I need

Costumer service 💯

Always what I need!

Great service

Friendly help staff.

Very helpful

Good People

Good service

Auto zones for quitters

Very nice

My last visit was 👍