Excellent car buying experience! I bought my 2013 Subaru from the same dealer and as I expected, the highly professional customer-facing approach was consistent with my original experience.Jonathan V. in Sales did a terrific, thorough job listening to my needs. In short order, he found exactly what I was seeking. Mike P. In Finance also was very helpful and efficient.If you want a great customer experience buying a car without the hype, high pressure, and lack of transparency, then I highly recommend the Hudson Auto Group! Youll be glad!
They did the best service to help me get the car I was looking for. For more than 4 months. The sales young man Fabian he is a humble hard working person he kept going back and forth to adjust everything the way I can afford and I get one of the best cars Genesis G80. Amazing car really they deserve 10 Stars. I went there around 3:00 pm and I left around 6:30 with my car and everything snd paperwork was done. They have a lot of people working hard to make you the deal that suites you. Thanks Fabian very much
I purchased a new vehicle here and I am very impressed with the level of professionalism and courtesy from everyone I interacted with. Julian, Rick, and Daniel made the experience smooth and enjoyable. Huge thank you to the team at Hudson Auto Group!
Had excellent service while purchasing a new Subaru from HAG. From Jonathon Velez who was my intital contact who helped me with the build of my vehicle, to his manager Gary Bregman who assisted me on the day I picked up my vehicle. Wilmer Picardo-Castillo also helped me get familiar with the many options on my vehicle and also confirmed that my upgraded speakers were definitely the right choice. Im thankful to them that this experience was a easy as it could have been.
If you are looking for a lease or buy new car, go there, is a nice place to buy it, genesis gonna help you a lot
We bought a used Outback from Jonathan at the Subaru dealer and had a lovely experience. He was informative, friendly and not a pushy salesman :). Would recommend this dealership to friends/family.
The service was fast and the staff very friendly and helpful.
Fantastic buying experience. Salesman listened to needs and helped me figure out what I wanted/needed. No pushing or upselling and very transparent. Henrique was great.
It was wonderful, the staff very nice friendly and helpful and get the job done and you leave a Very Happy Customer
Work done was explained until I understood it. Appreciated that.
I bought a car with Abel. Really good sales consultant and helpful to clarify all my questions. I would definitely recommend him to anyone that wants to buy a new car.
As long as you let it be known you know what is & isnt they will do their job.
Fabian was amazing with helping me get a car! Great customer service
Julian was our sale rep. He was great got amazing deal and come home with a new Elantra 2020. Happy with the purchase and would recommend not just him also the dealership also. Looking for new car go to Julian
I would like thank Ronald Barahona for his kind customers service he was very professional and very friendly I dont think I would walk out with a new car if it wasn’t for him. I recommend his service for anyone, I sure felt comfortable speak with him. thank you again
Experience was nice but a deal wasnt able to be made
We had the best experience here. Pedro was the best!! So knowledgeable and honest. He made the whole experience so wonderful. Thank you to everyone there for being so courteous and professional.
After loosing trust and appeal for buying a car through car dealers, Mr. Abel Blanco, a sales representative at Hudson Subaru changed my heart by providing us with the most professional and delightful car buying experience. No hustle, no pushing or buying pressure, just straightforward and honest transaction I have ever experienced while buying a car, and let me tell you, I have purchase many. Thank you so much to Hudson Subaru and Mr. Abel Blanco for his kind and superb attention, you are an start with great future in this career.
A little pushy but very helpful. I gave them my banged up 2006 Accord & drove off with a nice 2018 Accord. I recommend HAG.
I have to say, I have never experienced a car sales rep like Ron Barahona. It’s not like the industry to have such a person working for them. He truly cares about his clients and I recommend to anyone coming to Hudson hyundai, you have to go see Ron. You certainly will NOT be disappointed. Thanks again Ron!
Genesis did a wonderful work with me ! If you ever go there to buy a car just ask for her.
Kept car longer than I liked, but solved the problem that Firestone couldnt, completely, accurately and it didnt take numerous trips.
Jonathan was very helpful! He made the entire process quick and easy. I was scarred from a prior dealership experience and he definitely calmed mynerves. I highly recommend Jonathan and Hudson Auto Group!!
Had a great experience here, did not take home a car because I was not ready but the service was stellar.
Quicker then I expected.Julian S. was very helpful and patient.Also other staffs are appreciated for helping as well, great and calm environment.. would not have ask for anything different.
A very good car buying experience, thanks to Chito! Extremely knowledgeable and he took the time to answer my questions and explain every detail. The entire staff was helpful, and in my car buying experience, very efficient.
Bait and switch...even post corona. Staff was nice. Good selection but the car you want to see from their website for sale...they are not really for sale. They are there on the lot in the back but the price is pre-inspection etc but you still cant buy them. Fun place. Good luck.
Very quick and easy. John Lee was very knowledgeable, friendly, and helpful.Plus the whole dealership was following all rules with regard to pandemic safety.
Joe Goncalves and the sales representative Johnson went above and beyond to help me find a vehicle that was within my mines (budget wise) and would suit my family size. Great place to look if your shopping for a vehicle. No pushy sales people. They are genuinely there to help you get a vehicle that is for you! 5 stars hands down!
Amazing Alex sornoza was my sales person he was very professional if someone is looking for a new car 🚗 go see Alex sornoza .
Just another car dealership, I purchased a car from them, months ago Im not going to do it again
2nd visit was even more exciting. Lou our sales rep and his manager when beyond expectations to get us our satisfaction. They were awesome . Thank you guys !!!!!
Fantastic place to visit
I get the feeling its all about the sell, closet it next! Cant get anyone on th phone now! Wow
The people was so great he explained to me about everything before they did anything he gave me an opportunity to the make the decision
It was very quick and easy! The man that helped us was George Kaldas and he was very patient with my family. I definitely recommend asking for him!
They are the best, fast service, Hernrique made the exchange very easy!Thank you!
Bought a new car and had a relaxed pressure-free experience. Lou was easygoing and helpful, gave me pointers on my first manual transmission.Youll need to negotiate to get the right price, but thats to be expected and theyre certainly fair.
I recommend this place to anyone in need of a vehicle. Had the best experience ever. Big thanks to Joe Goncalves and Marqitz Fauzi. They rock 🤘🏽. Ask for them, you won’t be disappointed.Thanks again for your diligence and professionalism.
This is our second time leasing from Hudson Auto Group in Jersey City. Christian Quito and Joe Goncalves were very helpful and professional and made our leasing experience enjoyable. We will definitely recommend friends and family to check them out!
Excellent, great customer service
Ive always enjoyed customer service at this company. This current visit, I met Sales Consultant, George Kaldas. I appreciated his patience and advice with selecting my new car. It was a humbling experience.
Jonathan and George were great to work with. Very knowledgeable and professional. Got a fair price for a nice used Crosstrek. Happy with my purchase. Would be 5 stars if I didn’t have to leave and come back to get the deal we settled on.
The staff at Hudson Auto Group was great. Even though the process took a long time Joey & Sergio really worked with us until we were able to get in the car we needed. Their patience and understanding made it easy for my husband and I to take our time to make sure our next car fit us perfectly. We closed the place down but we drove off in a beautiful 2017 Hyundai Sonata after trading in our 2012 Hyundai Sonata. My husband and I will be returning again for our next car purchase. After all the time we spent with them this weekend they are now family. Thank you Hudson Auto Group. You guys did an amazing job.
Joe Goncalves and my sales rep, Johnson, provided me a wonderful experience at Hudson Auto Group. It was a pleasure working with these two gentlemen.
Great place for cars
I am liking this dealership
After a frustrating experience at a different Subaru dealership, I found Hudson Auto Group. They were super helpful at helping me locate the specific car I wanted, were upfront and worked with me (as I went through a Credit Union to purchase my car). Easy to work with and transparent! Shout out to Wilmer (The Subaru one, not the Hyundai one).
I didnt get my subaru from here but I bring it for service and I receive great customer service from David. Takes care of any services you need and concerns you may have about your car. I always feel better about the shape of my car when I leave from here.
Shout out to my sales man David, he is the best; knowledgeable, charismatic, and sincere. He made it easy for me to decide on which car I should get and gave me the best deal, No Hassle Nor Gimics!!! Honestly, I drove out to PA, back and forth to dealerships around NJ, and the best prices and valued cars are here! I definitely recommend this place to everyone and if you can ask for David! Happy with my new car ;)
They invite me in early to end lease promising good rates and after 3hrs time spent there, thwur offer was less than promised.
If i can give no stars i will. PLEASE BE VERY CAREFUL WHEN YOU SIGN OFF WITH THE FINANCIAL GUY. he over charged me and the warranty he sold me is from a third party. it is not from subaru at all. PLEASE PLEASE PLEASE DOUBLE AND TRIPLE CHECK BEFORE YOU SIGN!!! OR DONT GO AT ALL. they sold me a car with soo much problems. THEY WILL LIE AND MILK YOURE POCKETS
Awesome place brought my last 3 car from here. Awesome
I got a brand new Hyundai from Hudson with the help of Julian and Gary. I didn’t have the best of credit scores, and they helped me get the car of my dreams. So personable and I will recommend Hudson to anyone who needs a new car!!!! Five stars!!!
They are very professional and always try to help me with whatever I need.
I had the pleasure of working with Wilmer today to purchase my FIRST car. He was knowledgeable, very helpful, and made the whole experience less nerve wracking. I would absolutely recommend anyone to visit this dealership if they’re looking for a Subaru.
Thank you Hudson Subaru for my new car! Chito is such an amazing salesman. I am very grateful for all his time and help. Thank you so so much Chito.
What do you need to look I came out with a new car God is good all the time Ive been blessed my salesman was very professional excellent he worked until I got the car
Thank You Mr. StradfordThere are no words that I can use to explain my experience working with Mr. Thelmo Stradford during the processes of fixing my car. As a therapist and a school counselor, a part of my job is to assess people behaviors as well as engagement with others to see if it is real or not. Mr. Thelmo Stradford engagement, patience, and professionalism are beyond amazing. For a customer who was very aggravated because I needed to sit and waite as well go back and forth to get my car fix. I was very overwhelmed as well as frustrated with everything. During that process, Mr.Stradford was extremely understanding, kind, patience as well as very professional.Even though I left and had to wait to hear back from Hyundai, about giving me or finding me the parts for my car, Mr. Stradford kept me inform throughout the process.I have never seen a service advisor go beyond their job role to make sure the customer feel at ease. This review is not only for my own experience. Also, for the customers on the phone, I see Mr. Stradford had to speak to and clam them down while they were distraught.One thing I love to do is to give reviews for a place that I travel to or visit. And it is my pleasure to provide this review.So, thank you HUDSON HYUNDAI for having such great employees.
Ron B was extremely helpful!
One of the greatest experience I had with car buying. Keme was very detailed. Hudson Auto Group has made my day!!!!!!!!
Had a great experience here buying a Crosstrek with George Too. He was never pushy and was very knowledgeable about the car. George was very kind and helpful throughout the process!!!
Friendly and courteous service always wiling to assist the customer.
The staff there always takes care of me! Havent had an issues with them and always accommodate me for appointments.
Purchased Subaru WRX. Nice and easy in and out. Pedro was really helpful. Great experience overall
Bad service..They take forever. Purchase took 4.5 hours, despite car having been picked out, and deposit paid already.Meme speaks little English, and made 5 (YES 5!!) mistakes on the credit application - information which just needed to be copied from a paystub to the computer. .He did not even bother to apologize, just seemed completely indifferent....INCOMPETENT.During the long wait, we overheard one of the sales guys ask a colleague for assistance. He said : they only speak Spanish, has a lot of questions and are both really difficult.... Im in customer service and thinking to myself - really??...well, sorry your customers are such inconveniences....Will NEVER use this dealer (and I have a Hyundai) and not only will I NOT reccomend them, I will do what I can to discourage anyone from going there..
Great service on my vehicle.
Good prices for cars! Decent service and the fewest fees in the area but that is where it stops. Registration issue that they say they cannot fix and it is my problem to deal with so it seems that once they get your money, the service stops.
Great experience buying a Subaru with help from Louis!
Saw an ad for a used car,when I showed up customer sales rep took info but said vehicle wasnt ready-in shop excuse so I could not see it. note to dealers=avoid advertising to bait & switch. thats the tactic given.they wanted to sell me a vehicle i did not wish.
Great place to buy car! They made quick and easy!
They answered my questions in a courteous and professional manner. One of the workers even looked up information for me in order to assist me further.
I loved the experience of car buying from Hudson Hyundai. Imran khan was a sales person and he was very helpful
Claudia the salesperson was awesome.
Came here because our car had issues, they did a fantastic job.
I was interested in a 2017 Hyundai Elantra w/10,888 miles listed on Cargurus. I called this dealership twice to confirm that this car was in stock. I had one salesman tell me that it was indeed in stock and when would I be coming in to pick it up? I told him the next day or the day after, he told me those were his days off, but he would come in if i showed up. I then called the night before at 8:30pm confirming yet again, knowing they closed at 9pm, so on Thursday March 7th, I was told again the car was in stock. I made arrangements to head out first thing in the morning on 3/8 to be there at opening to buy the car. Due to my fiance having to work, I caught the train from Philly to jersey city, then an uber. when I arrived at the dealership to my surprise, they can not Find the car. They wasted my time for 30 minutes pretending to find the car before they finally admitted that is was sold. the dealer opened at 9 am and I got there around noon. I knew this was a dealer trick by now, so I asked when did the car sell? I was told February 28th!! The dealer lied and the car was STILL listed for sale online. After seeing my disappointment they offer me a similar car to test drive, the car had almost 10k more miles then the original car and cost $2k more. I told them their services were terrible and proceeded to leave, I was insulted because what I was shown was not even close to what I described that I wanted. The lead salesman then asks me to come back in and see what else he can do, he shows me another car which is a downgrade from what I asked for once again, so once again I was insulted as he continued to waste more of my time. this trip was a lie and ended up costing me $121.56 and a day of my life I will never get back. I went to a REAL hyundai dealer in quakertown the next day and got exactly what I wanted for cheaper and way less miles. This dealership is a joke!
Good place to buy a car after sales service is pretty terrible.
The people that work at the auto dealers treated me good
Great place and nice people
Great service and prices! Thanks to Wilmer Pichardo and Gustavo for the New Forester!
Nice dealership but our dealer was kind of annoying. It seemed like he had no tolerance for any questions for the car. We are buying a car so let us ask our questions.
RIP offs! Typical car salesperson agendas. Stay away.
I went in with my husband not expecting to buy, but Keme the sale person was able to secure us financing and we drove away in a 2018 Hyundai. So, its just like their commercials advertisement...so if you are need of a vehicle with horrible or not so great credit...you have to go to Hudson Hyundai Auto Group....they really live up to their advertisement. Thanks!!!
Brilliant service... they are very accommodative on appointments.
They ha e the best service department
My truck was finished when promised
I have been dealing with this place for about 5 years. Good service.
Workers are like sharks you cant even get out of your car without someone approaching you
Dealership location and inventory of cars plenty to look and choose .
Rod Millari is by far a true professional salesman! He will help regardless of your situation!
The best car deals in town!
I was at IHOP not here but I believe they are doing good!
Nice cars to look at
Bad sevice experience they take over 3 weeks to fix my car and still have problems
Excellent place for good deals
Best dealer
Great place.
Bought my 2018 huyndai Tucson