Initially went online an ordered four Firestone all season tires an to contact me very a phone with my #... Got an email the next day that they didnt have them in stock??? Website said so? Of course had to go for a similar more expensive tire with no rebate...then they found one of my existing tires indicated an alignment problem said the would check it an call to let me know again gave my #. Came back an hour later tires all done and so was the alignment that I was supposed to get a call before doing it??? So all told I spent $300 more on my tires and alignment than I initially had in my budget.... Doubt I will return here for any more tires or services.

The staff at Dunn tire were very accommodating. They were able to repair my trailer tire while I waited. The price was beyond reasonable. Definitely would get my business again.

Staff: Jose at the Dunn Tire in Lakewood, NY was very professional and helpful. Prompt service with a smile. My 80 year old parents were super happy with their service at Dunn tire and also with Jose’s work ethic and his professionalism.

I brought my vehicle in and they were able to mount and balance 4 new tires for me within 1 hour while I waited. The price for 4 tires was also very reasonable. I definitely recommend Dunn tire in Jamestown NY

Had tires mounted on my vehicle and inspected the same day. Everything was done perfectly and quickly. I really didn’t give much notice in advance and guys were willing to all stick around and get it done for me. I’m grateful. Great shop to go to. I would recommend it to everyone.

They worked quickly to get me in and out! I want thank them so very much!!

Probably some of the fastest work done to my car I have ever had. And it was even cheaper than I thought it was going to be. I am definitely going back to these guys!

Very prompt and professional service. My tire could not be fixed. I was given several options. No charge for looking and no charge for the advice. I would return to Dunn again.

Started work right when I arrived. Showed me what else I needed. Did a great job and low price.

We are visiting the Chautauqua Lake area and had a screw imbedded in one of our tires. A single call to Dunn Tire and we had an appointment the same afternoon! Upon arrival, we were immediately signed in and it took less than an hour to have the tire repaired! The charge was very reasonable. We could not be happier with the service we received!!!

Great staff, no fuss, exactly what I needed at the price I was quoted. Online booking is THE BEST. Will definitly come back!

My wifes van rear tire kept going soft. She took it in and and they got her right in and found a small nail on the tire. Fixed up in no time! Many thanks

Couldnt be happier. Had a flat that couldnt be repaired, but an odd sized, special order tire that even online was taking around 2 weeks to ship - and of course, we were leaving town the next morning. The guys at Dunn Tire managed to get it overnighted and installed by 11 am, and the charge was reasonable. My only complaint is that they cant be my normal tire guys since I live almost 3 hours away!

Worst tire shop Ive ever been to! The staff knows nothing, I had a set of rims they said wouldnt fit, and refused to put them on, put them on my self, fit perfect. Photos included.

Jose was very helpful in selecting and purchasing new rims and tires. Also the tech was able to preform the job to the best of his abilities in a timely manner. Will definitely be back!

Fixed my tire promptly despite the fact it was a holiday weekend and they were quite busy. Staff were very courteous.

Was in and out for an inspection promptly. No long wait. The staff was very courteous.

Pleasantly surprised, these guys are friendly and professional and the price on the tires was good.

The guys at Dunn Tire are awesome. Theyre friendly and always do a great job!

Great service!! Fast and friendly. I came in with a chainsaw tool in my tire (don’t ask). They had me in, take care of, and back out the door in just a couple hours. They worked with me and got me some great new tires. The man at the desk who worked with me was top notch!!

Very good customer service at the counter. Professional and quick turn around of my vehicle.

Jose was great and was super helpful with our tire warranty! I would definitely recommend Dunn Tire to my Friends and Family!

Had my trailer tire I needed in stock, went down and they put it on for me pronto. Great service

I was really impressed with their customer service and the overall experience. It was fast, reasonably priced and nothing was really pushed heavily to extend the bill. I will be back and will recommend them to friends.

Everything went smooth without any issues.

These guys did great! They had a great attitude, gave excellent service and were very quick about getting my vehicle in and out.They have a very spacious waiting area and even better yet they have a huge parking lot which was nice for someone like me with a big truck.Thanks again guys! Keep up the good work!

Took my van in on Friday for two new front tires. Noticed my tpms light was on when I picked it up, and for some reason “client declined tpms rebuild” was on my receipt. No one at any time mentioned anything about a tpms rebuild to me so I figured it was a fluke/typo. Nevertheless, I assumed the tpms light just needed to reset itself once I drove it a few miles. Never happened, so Saturday morning checked my tire pressure. One was under inflated, the other over inflated. I balanced the pressure. Went somewhere Sunday morning, came out to discover one was almost completely flat. Called Dunn on Monday and was told I could bring it right in. They looked it over and said they couldn’t find any leak but it could be the valve stem. Picked it up, next day the same tire was flat again and the other one they replaced was also losing pressure. Called again on Tuesday was told they could get me in at 3:30. Bring it in and they discovered that part of the valve stems were corroded causing the leaks due to “normal wear and tear”. My question was this: if the valve stems are the problem, then why weren’t we having this issue with the previous tires? The old tires weren’t leaking all the time.. they agreed to replace the stem that was leaking the most for free instead of the $70 we were told it would cost to replace each stem. Also, I think it’s worth mentioning that after all this the attendant told my husband that, “you guys declined the tpms rebuild”, you know- the weird note that was on my receipt that no one ever made mention of. These are the facts, draw your own conclusions. Dunn tire will never get our business again.

Great service! Good pricing.

Excellent communication and customer service. Highly reccommend.

Good people always fair and on time thanks see you soon

Awesome service! The technician was very helpful with all my questions and concerns! Highly recommend them

I had a tire on my car that had a slow leak. I went to Dunn in Jamestown to have the tire repaired. I got there when they opened, I didn’t have an appointment but they were still able to repair my tire which somehow had a screw in it causing the leak! Very pleased with the quick friendly service, which was free with Dunn’s tire program!

Great service, thanks guys!

Service was fast and easy, tired priced below another place I looked into. The downside was that I have a bad wheel bearing that they did not notice, the next day I took it to another location and it was easily discovered. I look for a company to take that extra step, not to do just what they have to.

Long wait but good service

They guys are always polite. They explain everything. They are on time with how long it will take. They are a little bit high priced.

Friendly up front honest. Best service Ive recieved from a shop in a very long time. They adapted to adversity and overcame all on their own without pestering the customer!! Definitely recommend and will be back!!

Had a nail in my tire. Went to my dealer where I bought the tire from, but they refused to repair, said too busy, and suggested go to Dunn Tire. They took me right in and I was on the road within 30 minutes. Little pricey, but I was treated well.

Absolutely love Dunn Tire always helpful and caring and willing to help out anyway they can highly recommend 👍...

Very fast and friendly staff. Went in to get my tire checked and Lucas was very helpful and nice. Great service thank you!

Quick, courteous service.

Dunn’s customer service is friendly and competent. Very simply, they take care of customers.

The guys at Dunn Tire are always efficient and very friendly. I used to go to Ford Shults since that’s where I purchased my car, but I never was satisfied with their service. One time I waited in their lounge (they knew I was waiting) 2 1/2 hours for an oil change. The next time I arranged a ride and left my car, and didn’t get the phone call they were done until 7 hours later. Literally had to clear my whole day for a simple oil change. Yesterday the guys at Dunn Tire had my oil change done with 45 minutes, even though I left my car and said I would pick it up in the afternoon. I will be going back for future automobile service needs!

They fixed my tire quickly and at an excellent price. Thank you!

Very fast, very affordable.

I hear this place is good for tires, my uncle jim is getting his their today, I will wait to hear what he says before giving 5 stars, great experience, I am making appointments appointment for tires today.

Excellent serviceThanks Jose.

Great location, the employees were fast and helpful. Understood what I wanted and didnt try to get more out of me then what was needed. Ty so much! I def will return down the road!

Very good to work with, prompt, efficient and great customer service

Cant get rid of my wifes name here but I will enter comments any way. Easy scheduling for my to vehicles to have tire and wheel change over along with alignment checks.Caught the store at a not busy time and was ushered in 20 min. early, greeted by name upon entering the store by the friendly counter representative whose name I dont know. After first vehicle was completed he sent me home to get the other car and not go through the process of filling out the paperwork and paying. Was able to return in half an hour and again had my car worked on. Time passed and I began to wonder, representative came and reported that a wheel stud had broken off, a common occurrence on Subarus. All in all a good experience, I had intended to write an e-mail concerning this trip if I hadnt received this form.

Had an emergency tire situation and Steve took care of it! Great service.

Dunn was courteous and prompt. They also changed the appointment to a more convenient time.

Great place great service

We were due to leave town and unexpectedly an issue occurred with our vehicle. The guys at Dunn Tire were super friendly and got us in to look at our truck, explain what was going on and we’re able to fix it for us! Again thank you!

My wife had damaged a rim on a pot hole and already had a new rim in trunk for it before this happened. When my wife hit another pot hot the tire lost air and had to changed I put the doughnut tire on then two full size rims wouldnt fit in the trunk so we left the broken one in the dumpster. I purchased a new set of tires but Dunn didnt tell me that TPS Sensor was missing and needed to be replaced. Now Im getting that error with several others that started thar morning not related to Dunn. I was really let down by this and feel it should have been replaced at install. Not sure if I will purchase my new rims though them. I most likely would have given them 5 stars if Id had gotten a TPS Sensor installed.

Fast and professional, highly recommend. I had the oil change service and they checked the alignment while they were at it

The staff was very helpful and friendly. I was in and out in good time. I wont buy tires anywhere else.

Good prompt service and good price. Waiting area was clean and only 1 other person in a large room - easy to practice social distancing. Everyone wore masks. The new tires are great - no more noise. Drives like a new vehicle.

Dunn provided me options to actually lower my cost for 4 tires comparable to OEM in the same brand, had them ordered and available in 1 day and installed within 1.5 hrs. Their net price was unbeatable by Ford and an independent auto shop. Plus there are additional quality assurance elements provided by Dunn, including road hazards. I am quite impressed as a 1st time Dunn customer. Thanks for the great service.

Everything went very smoothly, friendly staff and the tire was repaired in a timely manner. I highly recommend!

Walked into with no appt and they took us for more then a oil change thank you so much Dunn tire

Fantastic customer service, very fast turn around time. I was in for a plug/patch and they had it done in no time flat, quicker than I could have ever hoped for. I will definetly recommend to everyone I can.

I am from out of state and had a flat tire on my way here. Stopped into Dunn Tire and they were very professional. They explained my options, answered my questions and I had my issues resolved later that same day. They were courteous and helped us with donating our used but still very good tires as well. I would highly recommend Dunn Tire.

I had a great experience. I called on Monday to inquire about a particular type of snow tire. With a snow storm moving in the next day, I was under the gun to try and get new tires on. I called two other dealers, both had the tires available, but could not put them on until the following week. When I called Dunn, they told me they could get the tires the next afternoon and gave me a 4 PM appointment. The price was $2 more per tire, but if I wanted to get a written quote, they would match the lower price.On Tuesday, I called about an hour before my appointment to ensure the tires arrived as planned. I was told the delivery truck was being unloaded, and they would call me back as soon as they confirmed. I received the call within 5 minutes that the tires were indeed onsite.When I arrived at the store, I was provided all the pertinent information and shown to the waiting area. The waiting area had 6 chairs spaced around the room so no one would be closer then 6. There was also a television on the wall showing The History Channel. The room was clean and well maintained. There was a customer restroom off the waiting room as well.The install was completed in under an hour and I was on my way after paying the bill. Included with my receipt was the tire warrenty info and a diagnostic review of my battery system.All of the people I came in contact with were pleasant and professional. From my experience, I would highly recommend our Dunn Tire.

Excellent, prompt service. Knowledgeable employees. Great place!!

Was open good hours so I could get my inspection done but they took a long time on it and didnt get me in on time, so I left later than expected

My wheel alignment was done in less than an hour. Technician and manager on duty were prompt and professional.

Great guys, good price, and very thorough.Man, I really dont know what I would do without these guys! I bought a new Jeep JK, and they know all about how to make it run right. Theyre knowledgeable, and really flexible with scheduling my baby for service. Their prices are good, and their labor rate is very reasonable. Thank you Dunn!

Repaired a punctured tire quickly while I waited. The repair has held up well. The person working the counter, possibly Jose, was friendly and helpful.

Great service. Very professional.

The guys took care of my new wheels, mounted and balanced the new setup and sold me some legitimate Trico winter blades at a great price.

I made an appointment and was taken on time and was quoted 2 hours for my service and my car was finished in 1 hour and 10 minutes! Lenny and his team were great. Very friendly and helpful!

Friendly staff they know what they are doing

Its very hard to find repair shops with integrity these days. I always go back to dunn tire because they seen to have my best interest in mind. Not just their wallet. In the long run they come out ahead. thanks

Excellent service. Was out of town and had a tire issue. Couldnt have asked for better service! Thanks everyone!!!

Very Good Communication and Friendly aura job was done smoothly and very comfortable seats I would love to stay there for days.

Its okay. Not the best service. But they do good work.

Very friendly and helpful service. Good prices that include everything with no extra costs. Ill be getting tires here from now on!

No appointment. Needed new tire and alignment after someone cut me off and I ruined the tire against the curb. Out the door in less than ninety minutes. Great service

Very friendly & courteous. Excellent service. Received same day service for four new tires & inspection.

Stopped in for a flat repair, which was beyond repair. They put my spare on for free and had me on my way...free of charge. Did I mention I did not buy the tires there...super cool of them.

I wanted an oil change in my RAM 3500 after towing a travel trailer cross-country, but I was busy too. Dunn Tire performed the oil change without delay and I was able to resume my recreational activities. Im a happy camper.

Very quick and reliable service. These guys are very professional and helpful. Cory was especially great to me.

Help us out . Thanks

Great customer service. The prices are reasonable for oil changes and general maintenance.I will return again.

The ability to book my appointment online was a great tool for me. When I arrived, the staff was pleasant and accommodating. The entire experience was easy and pleasant. A totally stress free experience.

I took my car in for yearly inspection and they did a thorough job looking over everything. A couple of things were found that need to be fixed but nothing that prevented my car for passing inspection. The staff was very nice, knowledgeable, and friendly. I will keep going there

Very friendly staff, professional and fast. Problem wasn’t fixed the first time for me, could have been my fault

I came in to have service done on my Pilot. I was greeted promptly, by the polite staff. Very clean store, & waiting area. Service was awesome!

Fast, efficient, able to take on fleet accounts with ease.

Very polite and quick service

I was super nervous having anyone touch my new VW but they told me it would be fine. I ordered new snow tires and had them studded It was fast to get in and loved all the workers there! Perfect job and my little car is now ready for the snow!! Glad I went and highly recommend!

Great service and staff

I took my tire there to get patched and they did a great job. They were very nice too.

Easy appointment set up. Excellent work. Up front about everything. Certainly would use again.

Prompt and friendly service. I was traveling, just passing through town, and got a nail in my tire a little before 5PM. Dunn Tire got me fixed right up and saved the day. Thank You Dunn Tire!

Was way overdue for NYS inspection. Through a couple of quick text messages, I was able to get an appointment for one half hour later. Staff was polite, friendly and professional. Needless to say, I am extremely happy with DUNN Tire.

Efficient, professional customer service

Very helpful and timely service

The guys are always very helpful and very courteous and very good. I wouldnt go anywhere else to get my tires.