I had the best car buying experience here that I’ve ever had! Bought my new Wrangler over text while I made dinner. No haggling back and forth, they gave me the best price right up front! Drove 1 1/2hrs the next day to pick up my vehicle, everything was ready for me to sign when I arrived and everyone we dealt with was extremely friendl! They took the time to explain everything I needed to know about my new vehicle. I will gladly keep them in mind for future purchases even with the 1 1/2hr drive, love the small town everyone welcome feel!
Five stars! I am grateful to have come across this dealership. My sales rep was very personable and made the whole process stress free. Very welcoming atmosphere. Would definitely recommend to others looking for a pleasant car buying experience!
Everyone in the service department was friendly, helpful, and knowledgeable. I will be returning soon to take advantage of their 4 tire deal that they brought to my attention. I decided to walk the lot when I waited for my service to be done and a sales lady came out to see if I needed help finding anything. She was polite and professional as well.
Fantastic sales team. I found the car I wanted online and messaged them to see if they still had it. It was late at night so they messaged me the next morning and they still had it so I made the 2.5 HR drive to look at it and I was able to take it home that night. Entire staff was very friendly I definitely will be sending people to visit them. I got the car I wanted with the payment whereI needed them to be
Went in recently and spoke to Sami who was awesome. She was incredibly helpful, to the point, and told me everything I needed to know when buying my new Ram 1500. The paperwork was easy and she had all the information ready to go.
Sami was great to work with and made the buying process super easy for me! I definitely recommend her and Dave Warren. I will certainly return when it’s time again to buy my next Jeep!
Jaclyn was so helpful to us. She went out of our way to make us comfortable. Great customer service skills!
Kevin and Andrew made this one of the easiest new vehicle purchases. From the initial numbers to delivery, everything was a smooth and straight forward process. If you’re looking for someone to help you out, I’d reach out to Kevin or Andrew. Love my new JLU Willys!
We went ordered a new vehicle Sam helped us she was truly helpful made the experience of buying a new car very simple and was very understanding of the wants that we were looking for highly recommend going there. Definitely a 10/10 experience
The Dave Warren dealership in Jamestown NY is a fantastic place to buy a car! The people are welcoming and the place is extremely clean! Our sales person Kevin was responsive, capable and very professional. He got me the car (Jeep) that I wanted, when other dealerships closer to our neighborhood were unable to do so. After we purchased the car, he was also very helpful instructing me how to set up all the new high tech gadgets that come with automobiles these days. He let us know we could call him any time for help. I will feel comfortable (even driving the hour and a half) to get the car dealer service. Thank you guys!
This was hands down the best car buying experience we have had! Sami, Kevin, and Dexter were awesome! The way they had everything ready to go and the minimal time it took to get it done was great! We spent less than an hour there and drove away in a brand new truck! They are very knowledgeable on their products. I highly recommend them!
As usual spot on service at Dave Warren dodge. Would love to own a new Ram but just cant get the deal I got on my existing ram. ThanksWell, had to go to this dealership for maggot work on my vehicle. The service received was ok. Basically out of dealership control. However, lack of communication from dealership was in my opinion was fault of dealership. Along with a few loose parts upon return of my vehicle. All has been good. I still havent received a detailed receipt of work preformed.
Jaclyn was great, worked with our schedule and made it super easy to purchase our car. Organized and relaxed buying experience...knowledgeable about the features on our car and helping us find what we needed! Highly recommended, after dealing with online car vendors and big city dealers, well always go back to Jaclyn with Dave Warren!
This has been the easiest transaction we have ever made when it comes to purchasing a vehicle. The staff was wonderful and accommodated every request we made. We love our new jeep and would highly recommend this dealership. Thank you to all the staff for such great service.
As soon as we were out of the vehicle Jackie was right there asking how she could help us. She was polite and well versed on the vehicle. She was comfortable and easy to talk to without any high pressure sales pitch. If there was anything she didn’t know she didn’t hesitate to ask the manager . It was a pleasure completing the deal with her.
My salesperson Jaclyn was awesome. The truck I bought was great but I didn’t feel like the dealership wanted to deal. The truck I bought was very clean but has a section on the door where the paint was missing. I felt like the dealership should have fixed that for me. Also when doing the financing they originally said it was a 66 month term and then it changed to 72 month. I thought by getting the 3 year warranty the payment was going to be about $50 a month more for an additional 6 months because it went from 66 to 72 month term. If it was explained better I would have got the 3 year warranty. Overall it was a good experience because of the salesperson Jaclyn but I not sure I would buy another vehicle from there again because of the reasons I stated above
Sami and the rest of the staff at Dave Warren made my son and I feel as if we were their only customers! They were so attentive and also paid close attention to detail. They “heard” us when we spoke about our desires for the vehicle. It was a great experience!
Friendly in the dealership. Problems in the service department. Like all dealer-based mechanics, they are expensive. They are also very slow. Every state inspection year is a new charade in finding $1,000 in mandatory work on a vehicle they sold me three years ago with 25,000 miles and that Ive driven less than 20,000 miles in that time.Drop the vehicle off at 10AM for state inspection, oil change, tire rotation. 4.5 hours later, havent heard a thing. Call them, they tell me they should be done soon and will call me. An hour later, still no call. They send me some text with some work from a courtesy multi-point inspection that I decline. Still no call. 6 hours. Finally just go down there. Car is ready. I pay, take it and go. Then I notice no new inspection sticker. Go back. Suddenly the courtesy inspection work they found is now mandatory for the state inspection. A grand a year to get your car inspected at this facility. Never fails.Bigger problem is the lack of concern for their customers time. What is the point in having an appointment system if its obvious the car isnt even getting in for 3 or 4 hours after dropping it off? It doesnt take 6 hours to change oil, rotate tires and complete a state inspection. It also is poor customer service not to inform the customer of alleged mandatory work until those 6 hours have expired and theyve taken the car off the lot.A dozen places in town I can get this car to pass inspection without paying an additional penny, and every place in town will do the mandatory work for half the cost, in half the time.Wait 6 hours here to get up sold or go somewhere else? 3 strikes, youre out. Next time, Ill just start elsewhere.
Jaclyn went above and beyond for our new lease today! Car shopping can definitely be a pain, but she made everything so simple, understandable, and easy. We are so happy we got to work with her and that she found us the perfect fit for our growing family. We will most definitely be recommending her to all our friends and family.
Great customer service. Very good communication about what is going on with my vehicle. Will definitely continue to bring my car to Dave Warren service department.
Very helpful. Answered all questions I had. Would recommend 100%
Chris was very knowledgeable and honest, he listened to everything i told him i was looking for in a vehicle and he delivered. He knew my budget and wasn’t pushy at all, he seemed happy to help me any way he could. Very down to earth, friendly atmosphere.
I absolutely had the best experience here! Everyone was so nice and helpful. I had to bring my 5 month old along and they made us feel right at home, also got to leave with an suv that day and that’s what I was hoping for!!! They made it work for me and I am so so grateful!
Dave Warren was excellent to work with in purchasing a new truck. Andrew my sales associate was very respectful and friendly when we were making the deal. The other gentleman who helped with the purchase even gave me a decal sticker of his awesome dog Dexter who hung out with us during the sale. Will definitely be looking to Dave Warren when purchasing vehicles and also will be referring friends and family as well. A++
Mark in the service area is the best service employee I’ve ever had in my forty plus years of owning cars! He’s a gem and needs a raise! He’s a keeper! Valerie GristBenicia California
Chris Pellerito was great to work with. We made a deal in short order and had everything signed and ready for us to go in less time than we were expecting. This is the fourth vehicle we have purchased from Dave Warren over the years and will continue to be a repeat customer. We have also referred friends and family there too. Everyone has always been treated well.
Very friendly and knowledgeable would recommend to anyone 👌👍
Thanks again to the entire staff. Everyone is exceptionally and positive.
Very friendly service this is the second vehicle weve purchased from Dave Warren and both experiences have been great, still driving the first vehicle 8 years later the sales people there have been great thank you.
Andrew Laury did a fantastic job with my purchase of a used vehicle. The process was made simple and streamlined. Any issues and concerns I had with the vehicle were immediately taken care of. I would recommend anyone that is considering to make a purchase of a vehicle to see Andrew. I will definitely be back again for any further vehicle purchases.
Walt at the Detail Spa detailed and ceramic coated my 2018 Black Durango and he did an amazing job. He’s the absolute best at what he does would highly recommend the Detail Spa to anyone looking at getting a detail!!
Excellent experience & would 100% recommend to everyone. Kevin was extremely helpful and they took care of everything for me! Very pleased.
I recently purchased a 2021 jeep wrangler from Dave Warren chrysler Dodge Jeep and I had a wonderful experience their whole team was very friendly and knowledgeable and right down to business, they made the process fast and flawless, Sami did a wonderful job explaining everything to us. We will definitely recommend this dealer to our friends and family! Thanks for the great experience guys and gals and jeep doggie Dexter whom I might add is adorable and he had a tie on, they said he has a tie for everyday of the week 😀
Great service and polite staff. Even dried off my door because I received my new Jeep in a downpour. The whole process took about an hour which is faster than I ever received a new car!
Kevin and Jaclyn made the buying experience very pleasant. It can be a very stressful time but I felt no stress whatsoever. They were both very knowledgable, friendly and professional. Of course Dexter enhanced the buying experience. I would highly recommend Kevin, Jaclyn and Dexter to any of my friends looking to buy a vehicle. Thanks so much.
Jacquiline was very helpful and a pleasure to deal with. I have bought at least 8 vehicles from dealerships and this was by far the best experience.
Great service. Great product. Awesome people to work with. In and out in a timely manner with all of our concerns and questions answered. Highly recommend.
I drove from Erie, PA which has 3 Jeep Dealers within the County. I did so for the amazing experience I knew I would receive on my 1st lease. Dave Warren searched for the perfect vehicle that would meet all my needs/wants and he did a fabulous job! Andy Laury handled all the paperwork, showed me all the features and helped me set up everything on my new Jeep Renegade, all with some fun and laughs! The dealership as a whole is extremely friendly, comfortable and accommodating. Even during a pandemic and a time where there are shortages of things, Dave and his staff came through with a win! Im looking forward to my service visits and anticipating nothing less than white glove service! THANK YOU!
My appointment at Dave Warren went great!! Great friendly staff and a very nice place for kiddo and myself to wait!:). Enjoyed every bit of our wait and service!:). Thanks so much!!☺️
This was an Awesome experience. Chris was so helpful. After my car was detailed and given to me its normally like ok see ya! Not even close..Chris actually took the time to show me the features on my beautiful Chrysler 300.. its truly beautiful.. my second Chrysler 300... excellent quality
It and out in a reasonable amount of time, which is key for me. Service manager was polite and professional, which is a bonus. Great job!
Chris Pellerito was nothing less then exceptional. Chris made my car buying experience easy and stress free. It was the easiest and best experience I have had when buying a car. Chris found the exact vehicle I was looking for, with all the options I needed, and he did it within the price point I needed to be in. Chris was extremely helpful and took his time showing me all the updated features that came with my new vehicle. Make Dave Warren your first stop when buying a new or used vehicle, and make sure you ask for Chris Pellerito.
Had a very decent experience, my salesman Andrew Laury was very pleasant, addressed what concerns I had, answered my questions and walked me through all details on the car. Im very happy with my Jeep purchase and would recommend him to others.
Adam in the Service department was AMAZING!!! Very curious and respectful. Also relatable. Helped us out in the cheapest way to start. I’m was very impressed with his customer service as well! Will be asking for ADAM if any other problems come up.
I was extremely please with my experience and David Warrens. Everyone I came in contact with was extremely pleasant, helpful, and Genuine. This was my quickest new car purchase. At no time did I feel pressured or rushed, everything went extremely seem less.I have already told friends and family about what a great experience this was!
Excellent service, replaced the starter price was much lower than competitors.
I worked with Chris Pellerito and couldnt be happier. Actually, everyone I encountered there was fantastic! Friendly, accommodating, and they listened to what I wanted. Chris was very knowledgeable and very patient, even when I changed course on vehicles and went in a different direction. I was impressed how quick and easy everything went. I would refer people there definitely.
Kryshtian is very knowledgeable, very comfortable working with him . He took me through every feature and every part of the dealership. Definitely worth giving him 5 stars and you might wanna give him the salary increase he earns. Definitely will be back.
Very happy with service and results. Interior and exterior look great; would definitely get vehicle detailed again at this location.
Dave Warren Dodge,Chrysler, Jeep is a great dealer with awesome people! They care, no high pressure and ALWAYS aim to please their customers! Andrew and special guest star Kevin were super to deal with! 3rd time leasing a new Jeep! Thank you!!!!
Very happy with my experience. No high pressure sales or tricks. Everyone was friendly and helpful. They helped me pick out a truck and gave me a great offer that was slightly better than another dealership. I filled out my credit app at home and didn’t have to spend hours on end waiting around the dealership. I will definitely be back when we are ready for our next new vehicle purchase
Left my Jeep Grand Cherokee for an oil change and inspection. Great service!!! Only complaint I have is I wish they would call when the vehicle is done...
Dave and Andrew made buying a vehicle quick and easy. Highly recommend if looking for a Chrysler, Dodge, Jeep or Ram.
I bought my 2019 Ram 3500 brand new and it has been in the shop for a cumulative total of over 30 days (the literal definition of a lemon). I picked it up yesterday after 18 days in the garage and the check engine light came back on within 5 miles of driving it. I have contacted the Attorney General’s Office and am seeking arbitration under the NY Lemon Law.You offered to buy my truck from me? At a loss! How about giving me my full refund like the NY Lemon Law says I’m entitled to? You offered to buy the truck from me 😂🤣😂🤡
2nd time I’ve leased from Dave Warren, and I have not a single negative thing to say. Their motto is “Do the right thing” and I feel like they truly work with the customers to find out what “the right thing” is, for that individual. No crazy sales tactics or pressure. Nice guys doing their job, and I’m extremely happy with my new car!
I let Dave know what I was looking for and he found us the perfect vehicle that meets my work and family needs!
Andrew Laury was very attentive & helped us by recommending a Jeep Compass to meet our needs & stay within our budget. From the initial test drive through a return visit, Andrew and the Dave Warren team continued to be very helpful, answering our questions and working with us on our purchase. Andrew took extra time to walk us through all of the technical extras that are included in the Compass. The follow up has been on point and better than our experience with previous dealerships and car purchases.Highly recommended.
Very friendly and helpful! Very quick and easy service!
Awesome friendly staff!! Loving my new Jeep! Thank you!! Love the after purchase calls to see if I need anything. Outstanding crew!!
Fantastic job by the folks at Dave Warren Chrysler Dodge Jeep Ram. I experienced a seamless transition from my old vehicle into my new Jeep Grand Cherokee. My salesman Steven was knowledgeable, friendly and efficient making me very comfortable with the entire process. I will be recommending him highly to all of my friends and family. Thanks again to the Dave Warren team!
Had an awesome experience,, Kevin was very patient and accommodating.. very pleased!!! The jeep is awesome..
Kryshtian was amazing with the process! Me living in another state he made it easy to figure everything out and he was patient with me and helped with affordability and service! Highly recommend the Dave Warren location atmosphere was great and everyone was kind!
Andrew Laury was very helpful and did everything to make sure I was able to lease the 2021 Jeep Renagade. Then he took the time explaining different things about it. Much Appreciated and happy to be leasing my 2nd jeep and did 1 buy out.
I had an excellent experience here! I worked with Kevin (& Dexter) on obtaining a new lease and the process was relaxed, and there was no pressure in the transaction. It felt more like a Mom & Pop shop experience where they truly are looking out for the customer, instead of the stereotypical dealership atmosphere. Im extremely happy with my new vehicle & looking forward to working with them in the future.
Staff was very friendly and knowledgeable. Fixed my 2018 jeep wrangler unlimited jl in no time. Thank you so much for your professionalism. Will definitely go back.
Steve at Dave Warren dodge of Jamestown was amazing! He made the process of trading in my old car and getting me into EXACTLY what I wanted stress free. He was very informative, and helpful. He really went above and beyond. Thank you so much Steve!
Kryshtian was really helpful and got me into the truck Ive always wanted thank you guys so much I appreciate everything
I am in the middle of a bit of a issue with a Jeep that I bought from a place called Enzo Auto in Ohio selling me a fake warranty. Well, my Jeep has been sitting at Dave Warren Jeep for about 8 days now while theyve been on hold for days trying to get a hold of the warranty co., and they are not complaining to me, theyre being patient with me...come to find out Im going to have to pay for these repairs myself and theyre doing everything they can to help me get out of this because they know that I have been scammed.They have been amazing, I would recommend Matt, Jill, Jacqueline and anyone else in the service department. Im never going to take my Jeep anywhere else.
Kryshtain did a good job in his work. He helped me find the right car that I needed and also helped me with the process. I’m really satisfied with his customer service.
The entire dealership was more than I had expected. After a brief phone call with Kevin, I knew I was going to the right place. Very clean, Very professional, and the dog with a Tie! Thank you Dexter!He now has a customer for life.
Amazing Job. Kryshtian was very helpful and great to be around. He will take the time to work with you and make sure everything is the way you want it. Will do business again in the future.
Was great working with u on buying my new challenger was a great help with buying it also made it an easy proses would recommend kryshtina down there
Staff was very helpful and definitely worked to help cut a great deal
Very professional service and nice selection of trucks, found just what I wanted and feel I got a good deal .
I had a couple key fobs that were aftermarket and they were a little Leary about the probability of it working, but it was a success. The service was fast and great! Very friendly and attentive. Will definitely be bringing my 2010 Chrysler Back in for service.
Good service, car and truck was washed, a nicePerk. Building clean and neat.
Working with Kevin to purchase a Jeep was such a pleasure. Very professional and flexible on timing, great communication, and understanding of what I wanted from a payment standpoint. Will definitely be going back for my next purchase!
Service was prompt an correct, service techs were very nice and waiting room was clean and provided beverages if you wanted.
This is our 3rd vehicle from Dave Warren and our 2nd dealing with Kryshtian. We love it here and Kryshtian really goes above and beyond helping us find exactly what we are looking for!
Simple and easy process to lease a Jeep! Kevin was fantastic and easy to work with!
Great experience. Told them what I was looking for and andrew laury went through some of the different vehicles with me, even showed me how to use all the stuff in it. Never felt pressured, and they never tried to tell me I had a set range on vehicles due to money. Really liked that about Andrew. Thank you
Horrible. I called wanting a new key fob for my suv and instead of giving me a new one they replaced my old one. I called and left a message due to no one answering the phone and never heard back. I paid over 200 dollars and still only have one key fob when I was looking for an additional one. I’ll be driving to buffalo or Erie instead of using them again.
Great place to buy a car. My salesman Chris was super helpful. He made the process quick and smooth.
Low pressure sales, highly knowledgeable regarding the vehicle, polite friendly service.
I had scheduled my appointment a couple weeks in advance as I always do for an oil change and tire rotation. I was there about 15 to 20 mins prior to my scheduled appointment at 10 am. Normally I am only there for an hour to wait for my vehicle. But Monday 8/9 I waited for over 2 hours for my vehicle to be finished only to find out they had two “text” as the employee called it come in. So I take it they took care of them first BEFORE my scheduled appointment and I was late getting to another appointment I had scheduled after this. I’m not impressed over how my scheduled appointment wasn’t taken first before as I look at “call ins”.
Was able to work out a great deal and have gotten the Gladiator I have been wanting since they where announced!! My wife also got herself into a new Compass just last month. I am highly satisfied with the Dave Warren team and look forward to a long relationship with them!
We are very pleased with the service that we have gotten from Steve and the other people there. We are currently buying two vehicles from them. And they done their best to work with our budget. Thank you so much Steve!! We are happy with the vehicles that you helped us get. Thumbs up!!!
I told them I wanted a payment less then 540 instead they tried getting me into a payment closer to 600 with the excuse u dont have to pay for 45 days....sad
We brought our 2016 jeep wrangler to Dave Warren Jeep because the Abs light and traction control lights were on. We found this business to be very professional and quickly diagnosed and fixed the problem. I would recommend them to others.
A team of professionals that accommodated my needs, valued my time and delivered on promises. Krystian and Mick were personable and a pleasure to do business with.
They are always willing to find a great price for you. Friendly and helpful staff.
Awesome service. Knowledgeable and friendly. Loving the vehicle I got so far. Christopher did amazing.
Great people,fast service, no pushing, humble integrity! Would definitely recommend buying from them! In and out the door no hassle at all! Great service!!!10++++++
Thanks to the help of Andrew Laury and all the team for getting it done Woo-hoo. Sure wasnt the easiest sale lol but making sure our 2014 Dodge Journey is safe for all our loved ones is important and they made sure it was... So if your looking for a new vehicle why not stop in like we did and see Andrew and see what he can do its worth a shot....
Very friendly staff and Kevin was able to meet all of our needs. This is our second vehicle purchase from Dave Warren in less than a year. There were no pushy salesmen and we were able to get exactly what we wanted. I would recommend Dave Warren to anybody looking to make a quality vehicle purchase.
Chris did a great job. Walked me through the pricing, which as advertised, they honored! Once the truck was prepped, again did a great job of explaining all the details. I look forward to returning and purchasing more vehicles from Dave Warren, they deserve the business. Thanks for a great buying experience.
Thank you so much for the excellent service I received today. Your service was well worth the 2 hour drive, and I love my new truck!!! Also the doggy that greeted me today with the tie on, really made my day!!
We have used Dave Warren for 3 different vehicles now and each experience gets better and better. Everyone is very friendly and Steve makes car buying easy and fast!! Definitely recommend Dave Warren and Steve specifically for all your car buying needs!!