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Discount Computer Depot
522 Co Rd 1520 bldg 2, Jacksonville, TX 75766, United States
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Discount Computer Depot
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Ro
Review №1

Best place on the planet to buy a really nice computer at a very reasonable price

mk
Review №2

Great customer service and buying experience. Bought a laptop for my son to start college with and it performs perfectly. Way more bang for buck versus purchasing a new product with similar specs.

Ma
Review №3

Great service! - I had a bit of an issue at first, contacted Customer Service and had it resolved quickly.Great prices, great service, good people to get in touch with for a refurbished PC!

Al
Review №4

Just received my HP Elitedesk 800GI and was packed very well lot of foam. I set it up and works wonderfull. I was missing the wifi adapter but after emailing them they sent that part to me no question asked. Very nice customer service if you ask me. Price wasnt bad

Ta
Review №5

Ordered a refurbished DELL. I had my doubts when I ordered it- as the price seemed too good to be true- $110.00....But when I finally got it- shipping was pretty fast- and started it up- it ran like a champ! Beautiful desktop. Not one Ding. Not one issue with the way it ran. However, there was a problem with one item- the people at DCD forgot to add a power cord for the monitor - and I immediately contacted them through the Walmart App- and while it took a whole day to get it worked out- the DCD finally notified me that the cord was being sent. I am at this point - waiting for the cord and am having to substitute- for now- the cord from my television. This desktop will be solely used for remote work. So far, so good. This desktop- as I imagine- EVERYTHING purchased at the DCD- comes with a free year warranty.

Jo
Review №6

Discount computer Depot, has been great place to buy a computer from my order was on time getting to me, pull it out of the box and set it up and it was like a new sale of a computer, i was missing one part and i started a chat with Taylor with the company and they made good on the missing items, so if you are looking for a good REFURBISHED COMPUTERS this is the place you need to buy from and you will be as happy as i am and have save lots of money, and have a company that is with you after the sale means a lot to me. this will not be the last time i order from discount computer depot and i am letting all my friends know about them. hey it is a great place to get your kids a computer for school work and knowing you save .thanks again Discount computer Depot .

Mi
Review №7

Ordered four desktops with the wrong version of Windows installed, contacted customer service and got 4 new HDDs shipped immediately.

Ta
Review №8

I have been using Discount Computer Depot for over 5 yrs. My self and my agents whom all work from home. Our company requires specific specs in order to be in compliance. This company has always provided the best systems with dual monitors every time. We have purchase 5 systems that I know of. They all have been great. I only recommend this company! No one else compares to their service and quality!

Gr
Review №9

Discount Computer Depot is GREAT! First of all, they have a HUGE selection of refurbished PCs from the best manufacturers (I have great success buying refurbished Dell Computers in the past). Second, they have incredibly low prices. 3rd, if there is a problem with your order, they have top notch tech support people who will bend over backwards to make things right for you. In a recent transaction there was a problem with the PC I purchased. They not only replaced the problematic computer, they upgraded it to a much better machine than I originally purchased. I definitely plan on making future purchases with this company.

Ri
Review №10

I have been delighted to work with Matt at Discount Computer Depot!Very professional, Very knowledgeable, assisted me all along the way with my purchase and provided me tracking information. I am looking forward to receiving my computer. Thank you for all the help you provided. I will be shopping here again and again. Thank you... Rita from Tennessee

La
Review №11

I love the customer service and the timely responses that Ive received. I got a great laptop at a great price.

Li
Review №12

Although my experiences since my first purchase in late November has completely and faithfully introduced me to the very best customer service and tech support as well that I have ever experienced as a patron of any company (which at 60 is no small sum) Matt McKennon, whom I had the privilege of working with; excelled in his devotion to customer service -he excelled even the best of the best at Discount Computer Depot. Matts devotion to excellence has been exemplary and he worked diligently to ensure that I received the best computer for me and the best tech support as well. Whether I needed to order a new computer, needed tech support, or needed to replace my computer from them with one that met my needs more completely, I have experienced excellence in all of the above. Matt not only gave me wise advice when choosing the right computer that would better suit my needs, but his dedication to hearing me explain why and how I need to use my laptop helped me in my decisions as well. His knowledge of all brands of computers was abundant and his counsel was greatly appreciated. His dedication to my satisfaction as a customer is genuine and his assistance in tech support went above and beyond all of my expectations.

Je
Review №13

Cant tell difference from new.Excellent customer service from Brandon.

Li
Review №14

Matt was/is extremely helpful and courteous. the prices are very reasonable and support is always thorough. thank you Mattand thank you older Dave for the information and assistance you provided!!

Ni
Review №15

Reputable shop for refurbished electronics. My Lenovo Yoga 12 is perfect!

Ti
Review №16

Great experience! Not only was the product description accurate, I was mildly surprised that it was even better than I had hoped. Also, they hold the record, in my personal experience, for the fastest shipment Ive ever received. I ordered on a Sunday, had a tracking number by Monday morning, and received it by Wednesday or Thursday of that week. Very Nice!

He
Review №17

I purchased an optiplex 790 for only $150, amazing deal! I love this company so much that I am subscribed to their YouTube channel! I also got a monitor and it works fine! I will definitely be buying from you guys again, and I just wanna say thank you guys so so much for selling amazing computers at amazing prices.Thanks,Henry

De
Review №18

WOW!! If you need a desktop but dont have the budget to go to a big computer store and spend hundreds of dollars, you are in the right place! The customer service here is the best I have seen in years and trust me, Im old!! Morgan was so patient with me while I tried to tell him what was going on with my computer over the phone. A TRUE PROFESSIONAL AND GENTLEMAN!! I know who to ask for next time if I need more help, but hoping Im good now with my new computer! Thank you Morgan for your expertise! Debbie Lancaster

Ja
Review №19

This company is terrible and if the owner knows that the employees are not sending out products, talking about all I want is free Stuff, No the screen was covered under warranty and yours company did not cover for fill the Allstate warranty so THAT IS BAD Business. Crash it cause you made it, shows the ignorance of the employees. Do better or its all bad business, Im shopping else where.

As
Review №20

I recently bought a PC and when I needed help, they responded quickly and resolved it.

se
Review №21

I ordered a laptop from them. Ive ordered before and though one of them I have bought was not durable, I thought considering the price, it was an ok deal. This time, they sent one with non functioning keyboard. I think Ill stay away from these guys from now on. Its impossible to reach customer service which is a huge red flag..

Ja
Review №22

I would like to share my experience with this company. The tech that help me today was Jesse and the tech did an outstanding job today. Jesse was able to help and solve my problem. Jesse is the best tech that I have every spoke with because they was able to help me without getting upset and was able to help guide in the direction that I need to go. I will be ordering for them again really soon and I recommend anyone who need a computer talk to Jesse and this tech will help out. Thank you again....

ch
Review №23

Received a laptop that’s so slow and laggy it’s extremely annoying to use. Originally bought the laptop to play games and found out the computer doesn’t even have the proper graphics card to play games, disappointed.

Al
Review №24

Amazing customer service. Was accidentally shipped with the wrong power cord. Within 5 minutes of contacting support, a new order was created with the proper cord. No cost. An amazing company to buy from.

Ta
Review №25

Matt was the best! We accidentally bought a computer without a webcam which is a necessity for us. He had us into a different laptop and all issues resolved within 5 minutes! This is the type of customer service that we are looking for. He definitely earned some return customers today. Thank you Matt, and thank you Discount Computer Depot!

Wa
Review №26

Top of the line support, my purchase was in mint condition and shipped super fast. Great company with a huge selection, customized to your requirements. I am truly impressed with the staff and what this company represents, others could learn from their example.

Ed
Review №27

Bought a bundled system. So far everything good on the computer. Monitor was defective. Did a Chat with Representative, Taylor. Process was easy and professional. Taylor got me a replacement on the way in 2-3 days.Thanks Taylor

Je
Review №28

They are very helpful. Everyone was very nice and cooperative. I had a great experience. When I was having problems with the technology, the personnel walked me through every step. I love my desktop. Thank you and I look forward to doing business with you all in the future.Woodrow

Da
Review №29

Received the wrong cable with my refurbished desktop bundle, and Matt at Customer Service immediately took care of it. He was thorough, friendly and professional. Havent been able to use my new computer yet, but Im very encouraged by the impressive customer service at DCD and pleased with the excellent condition of the refurbished desktop bundle I received.

Lo
Review №30

So happy with Matt, and this company! Took great care of me and went out of their way to make sure I was happy. They are a perfect example of what good customer service should be. Awesome Job!

De
Review №31

Taylor provided me with amazing service with regards to a refurbished laptop I purchased recently...his response to my concern was prompt and he was courteous, polite and especially efficient. I would highly recommend this company to anyone looking for a laptop.Debbie Wilson

Sh
Review №32

I purchased a computer via Walmart. After a month of use, there was a tiny bit of difficulty which resulted in my contacting the company for assistance. I am perfectly willing to troubleshoot to save myself time and the hassle of taking/sending the unit in for repair. This company walked me through possible issues and we found the culprit. I only needed a minor fix and the computer works very well, as expected. I truly appreciate a responsive and helpful vendor. And one less computer to add to my collection of permanent power save mode computers. (I was given a few tips that may help me see if any of those computers are salvageable.) I will do business with Discount Computer Depot again.

De
Review №33

I would like to review the Discount Computer Depot. My husband and I purchased a computer back in December right a Christmas time. They were very quick in sending us our computer. When we turned it on after installing it we had an issue. We called their technicians who were all very polite, very knowledgeable, and quick with their help in resolving the problem. Our first tech was Douglas, who by the way, helped me by facetime. We exchanged pictures which helped us old folks very much. After he figured the problem he sent us the correct pieces to fix it, We were suppose to call him when the parts came in to help install. When we called we spoke with Matt and Douglas and we were up and running. My husband decided he wanted more memory so we called again and got Morgan and he quickly help us get the right items on order.I would highly recommend the company to anyone wanting to purchase a refurbished computer.Again thanks to Discount Computer Depot, Douglas, Matt, and Morgan.Denise & Gene Shoemaker

Ma
Review №34

For anyone that is looking for a custom built computer, you must check out Discount Computer Depot! I have been a customer of them for the past 8 years and they have always went above and beyond any request I may have! Anytime I had question they have always answered, if I needed some work done on any purchase i have made they promptly mailed me return postage and mailed me back my item with in a few days! I strongly recommend Discount Computer Depot to any person and organization!! Ask for Morgan..

No
Review №35

Ordered two computers from them. First one arrived with a VGA power issue, they handled it right away and have a new adapter on the way, was super happy. The second computer arrived this afternoon and started up fine then shut down with an error and wont turn on anymore and of course no one answered the phone. I should have read reviews because another reviewer had this SAME issue.

Ne
Review №36

Discount Computer Depot is the Greatest ! I received two laptops for my boys to do virtual school. About a month later our house burned down and we lost everything including our oldest son. I called and told them what happened and they sent me two more laptops. About a month later one laptop stopped working and again another one is issued to us. Thank you Matt for being so kind and understanding.

Ms
Review №37

I have had an issue with a refurbished computer for over a month and had not gotten anywhere with anyone! Today I was helped out by an awesome guy named Douglas, he was so nice, knowledgeable and extremely helpful to me and resolved alll of my issues and aggravation!What a great customer service tech support experience I had with Douglas.Thank you again for taking care of me and my computer hard drive issue!Have a great week😉Judy Richardson

Su
Review №38

I would like to say that Discount Computer is amazing. They have great deals and they stand behind their warranties and products. I have purchased about 6 computers over the years with them and they always have solid products. When there is a problem, they are good to stay with you to resolve them. They have an appointment based phone support call system, in addition to a live chat help which helps start any support calls, if needed.Refurbishing computers is a solid industry and Discount Computers only works with and gets the best!

21
Review №39

This used to be a good company but they just ripped me off. Spent $260 on a used cpu based on certain specs. They sent me a computer without the advertised video card. Then played games on providing a return shipping label. When I finally received the replacement cpu it was 2 GHz instead of the 3 GHz they listed (2 GHz???). They offered me $13 back as compensation. Do not buy from them. Inventory must be low so they shipping whatever junk they have lying around.

Ki
Review №40

Ordered a refurbished Dell desktop from discount computer depot via walmart. Computer came in a timely fashion, and was in better physical condition than I had expected. There was a discrepancy between I ordered and what I received (smaller memory and different windows version). It took a while dealing with customer service, but when I finally spoke with someone, the correct memory was send in a timely fashion, and Ill just work with the version of windows that I received. Very happy with my new computer; it was a good value.

Ma
Review №41

I read some of the bad reviews and I read some of the good reviews. But my review is five stars because I got an amazing computer for my son for an absolutely amazing price. But I tried to connect two screens to this computer but it didnt work. so I called them up and told them and they said I needed a graphics card and they sent one right out to me on two day shipping. So now everything is ready for my son to open this on Christmas. Ive had a great experience with these people and I would recommend them.

Je
Review №42

I bought a refurbished Dell desktop complete computer system and I am very happy with it. The shipment was fast and smooth and the customer service is excellent. I would recommend to all who are looking for any type of computer system. Very good price and very good product.

Da
Review №43

Robert Dean is a highly qualified computer tech! I just mentioned what was going on, and he gave me the repair answer over the phone!D.C.D. has great customer service and support!5 out of 5 stars!Thank You Robert Dean! 👍

Dr
Review №44

I used chat feature to fix a problem with my new setup which was due to an adapter not the monitor itself or the monitor cord yet the chat lady was rude. I called in to technical support and met Matt McKennon who helped me fix my issue and was pleasant to work with. He deserves 5 stars.

Da
Review №45

Discount Computer Depot is GREAT! We had a little problem. with the first computer and after contacting them they sent us another computer to replace the first one. They do try to help out when there is a problem.

Sh
Review №46

Just received the new computer through them refurbished and he was very helpful and helping me get all the other things that needed to be altered. Really appreciate Carlos for taking the time to help me make sure everything was the way I wanted it.

Ce
Review №47

Travis Gable was super helpful. He helped me find exactly what I needed and helped get my computer back up and running and did it faster than expected. 10/10 recommend Travis Gable for all computer needs.

Da
Review №48

Taylor was a great staff representative, both professional and courteous. I give him and the company high marks for standing behind their products. Taylor right away cancelled an order for a replacement unit when I discovered there was nothing wrong with the refurbished computer as received. I would buy from DCD again!

Gw
Review №49

Matt McKennon was my customer service representative. He was very helpful, informative, knowledgeable, and pleasant to work with. I will be comfortable working with him again. Please give Matt a big THANK YOU from me for his assistance with my problem.

Ky
Review №50

Fast shipping and fast return on messagingvery good to talk to on the phonedone a very good job answering my question quicklyKyle

Ki
Review №51

I would recommend this company to anyone. I ordered a computer. When I received it, it was damaged. I immediately started process of what to do. I started a chat with them online on the website. Douglas replied. As the conversation went on, my phone rang. It was Douglas. He was very pleasant and polite, and knowledgeable. He had my situation fixed in less than 10 minutes after calling. The entire process took a little over 1 hour. I am receiving a new monitor and stand in just 2 days. I couldnt be more pleased with the service I have received. Again, I will recommend them to anyone. Thank You, KMA

St
Review №52

Matt from their service team did a FANTASTIC job working with me. I have 2 PCs from them that were refurbished and have been great thus far.

Is
Review №53

Had issues with my computer, but spoke to Matt Mckennon and he had amazing customer service. Helped me solved all my issues and made me feel like more than just a customer. New Computer works good so far.

Ja
Review №54

Highly recommend, they’re the best . I had a problem with my computer, It’s monitor wasn’t coming on. I’ve tried unplugging every cable plug still wasn’t working . So I message discount computer depot and few minutes after a representative named Morgan message me back. He apologize for the trouble I was experiencing and he assured me that he was going to try everything to solved my issue with my computer. Well he did, it was the VGA Cable was bad so I got a new one and plug it in and my computer is up and running again as normalThank you so much Morgan!!

Wi
Review №55

Matt at Discount Computer Depot provided the most competent, professional, down to earth Tech Support ever. The Dell Windows 10 laptop was purchased at a discount but the Tech Support is second to none ! Thank you very much, Way to go Matt !

Da
Review №56

Discount computer depot is the best place to get quality top of the line computers. I bought several from this company and the customer service is just as good if not better then the products they sell. Taylor helped me from start to finish and 5 stars isn’t high enough for the service i’ve received. I will only use DCD for any of my computer purchases.

Ca
Review №57

I purchased a refurbished laptop from this company and it broke 8 months later. While I was very disappointed that it would break so soon, Jesse in Customer Service handled everything and is sending a replacement laptop! I mailed the other one back and as soon as it’s been received, the new one will be in the mail the same day! The customer service with this company is great, especially with Jesse. He answered emails quickly and took care of my issue right away. Thank you so much!

ji
Review №58

This is a review for Morgan in customer service. I bought a Dell laptop several months ago and I couldnt get off airplane mode. Nothing worked in settings and two techs at Windows told me the computer was broken. Morgan was my last chance to fix it and to not write a bad review about Discount Computer Depot. Thanks Morgan!

ph
Review №59

Refused to honor warranty. Used rubber bands to keep parts inside to stay in place. Terrible company

Ta
Review №60

Matt was amazing! We accidentally bought a laptop without a webcam which was a necessity for us. He had us into a new computer, with a webcam and all issues resolved within 5 minutes! We will definitely be return customers. Its customer service and quality like this that we are always looking for. Great job Matt and Discount Computer Depot!

Do
Review №61

Purchased a desktop Dell. I didnt have the appropriate cable to use for the display. Contacted them via chat. Jesse walked through the entire process to confirm. He was very thorough. Confirmed that the wrong cords were sent and immediately shipped the right cord with 2 day delivery. He was very courteous and helpful.

Ar
Review №62

After 3 months of having purchased a computer from this company the computer hard drive crashed. They then sent me out a used hard drive as a replacement that did not come with a windows installation so I had to wait until they sent me the disk. Needless to say the disk arrived and the hard drive was non responsive so the issued out another hard drive replacement. This one arrived almost a month later because of weather issues on their end. Once installed it could not get passed the boot screen with the tech assisting so the computer was then replaced. Now it may seen impossible but the computer began to freeze every 5 minutes less than a week after it arrived. I called to have then assist me but the computer wouldnt stay on long enough for them to be able to long into it. They then agreed to send me another computer, this time they wanted me to pay to have it shipped to them. I will never buy from this company again and I suggest that if you are smart with your money you go elsewhere because the people may be nice and helpful but all of their products are defective!

Ma
Review №63

I had a good experience with Travis! He was very helpful and courteous. He took the time to answer all of my questions and found the best option for my exchange. Thanks!

Lu
Review №64

This place is great, they have good products and great service. They communicated well during my order process including notifying me of a delay and then making sure I got my order in time. When I got the order it was impressive the went above and beyond and so far the techs have been really helpful. I will definitely be using them again for my next project.

Ey
Review №65

I had a computer delivered this week and called customer service for an issue I was having. Douglas provided me with excellent service. He truly was amazing and I look forward to working with Discount Computer Deport in the future.

an
Review №66

I am a repeat customer. I just purchased Lenovo ThinkPad Laptop T540p 15.6 i7 Quad-Core 8GB Ram 256GB SSD Windows 10 Pro. Product arrived well packaged in like New condition.My laptop been working perfect and I would definitely purchase again from this Professional company. Excellent experience.

Ho
Review №67

Great customer service. Quick shipping. Superb support from knowledgeable technician. Christina Munoz was able to quickly helped me to work through the kinks and get my workstation up and running in no time. Will highly recommend this company to friends and family.

Ca
Review №68

This place is the best the level of customer service and professionalism is unbelievable. I am in graduate school working on my MBA the week of finals my laptop quit on me it was the motherboard I had a huge project due I contacted DCD Morgan called me back and personally made sure my computer was repaired shipped and back to Minnesota in time for my presentation. Everyone I spoke with was great but Morgan is great at his job he really goes above and beyond. I will only buy from DCD from here on out and your silly if you dont give this company a chance trust me you will not be disappointed. GREAT PEOPLE GREAT PRODUCTS GREAT ORGANIZATION !!!!!

Ri
Review №69

Had a live chat with Taylor in customer service, great service, very courteous and knowledgeable !! solved my issue in no time . Will definitely do business with this company again .

Jo
Review №70

Discount Computer Depot is a great company to buy from Matt Mckennon is the best rep you will find. He helped me through the return process and with great joy I am very satisfied with Matts excellent knowledge and expertise I recommend this company if you are looking for a refurbished computer Excellent

Di
Review №71

I purchased two Dell Desktop computers and one Dell Laptop, all with Windows 10, from Discount Computer Depot in early 2020 and have been pleased with the price, performance, and customer service provided. Most recently, I called for technical help because all three computers were operating with what I thought were black screens. I was assisted by DMH to correct the problem that I had created by somehow turning ON the High Contrast in my Windows 10 login settings for my desktop. He advised that when I logged into our laptop and other desktop those High Contrast settings were also changed to ON. We have been limping along for 2 weeks with yellow on black for our Yahoo email accounts and thinking it was a Windows 10 update problem. We are now Happy Campers|. Thank you to DMH and his 5 Star Customer Service.

Av
Review №72

I had the pleasure of talking to Matt McKennon about my problem. He was very helpful and gave me his promise that it would be taken care of efficiently and ASAP. The Best customers service EVER I would recommendDiscount Computer Depot to anyone who wants great customer service

Cy
Review №73

** UPDATE **Not the company you think they are, drove over 3 hours to get to their warehouse only to have been told the wrong address. NO one in the warehouse could tell us where to go to return the laptop we had gotten and to pick up the new one.DCD owed me a discount for the new laptop which even after multiple emails and phone calls (which go un-answered) has yet to happen.No longer recommend this company!!! They have yet to refund my $59.00 (difference between the 2 laptop prices) Even after we drove all the way to Jacksonville which saved them the return shipping fees on the 1st laptop and were told face to face refund would be issued.Operation is not set up as you think, bunch of people that dont even know where main office is and they definitely dont follow through on refunds.*****************************************************Great deals, fast shipping and Morgan in customer service is fantastic!Love working with Discount Computer Depot! I ordered a desktop PC from them several years ago that I could not be happier with still so when it was time to order a laptop they were the only place to choose.Check out Discount Computer Depot for all your computer needs because their prices can not be beaten!

Review №74

Customer service is great! Morgan took care of me and I would recommend. I got a great deal on a computer and I am completely satisfied.

Ro
Review №75

They were great the first computer we got was not working properly, and they made it right. Morgan was awesome he sent a shipping label right away and got us another computer out right away. He was always available to talk too. The new one is working fine, and I can say that this company is GREAT. Morgan is AWESOME.

Ro
Review №76

Matt Did a great job. Solved my issue quickly. Highly recommended.

Li
Review №77

At the beginning of the pandemic, I purchased two desktop computers from this company for the most reasonable prices anywhere! They have been aboveboard with everything from the start...when my disc drive went out, I was shipped a replacement one, and more recently when my computer stopped working, I was sent an upgraded replacement one. I did pay the difference for the upgrade, of course. They are very responsive to their customers needs and I have recommended them to several friends who were also looking for reasonably priced desktops since we all found ourselves working from home! Computers, like cars, are one of the things I dont find necessary to buy brand new so this is a great company for a person who feels that way. Im thrilled to have found DCD! Shoutout to Morgan who was my MVP today!

Lo
Review №78

Ordered a computer from them over a week ago, still no shipping. But was a great price. Just wondering if there was a way for two day delivery

Bo
Review №79

Was a little hesitate about buying a refurbished computer but dived in and got one. Might be the best thing Ive done in a long time. Great customer service, especially by email. Had a minor problem, they came through and fixed quick and easy. Bottom line, great customer service, product and experience. Will buy again.

Ke
Review №80

I ordered and received two monitors from Discount Computer Depot. After unpackaging and setting them up, I noticed that one of them had a bad section of screen. I contacted their customer service representative, through email. Jesse responded immediately and after reviewing the photo that I had sent him showing the screen splotch. Jesse ordered a replacement. I could not have ask for better customer service. Thank you Jesse!!!

De
Review №81

I placed an order for a computer system via Discount Computer Depot, I had a couple of things that needed attention, and they were carried out professionally, I had the opportunity of speaking with one the technicians Jesse O and he assisted me promptly and with professionalism; I will be purchasing more, and thank you for a great experience.

Bi
Review №82

I bought an HP Compaq Elite 8000 usff Desktop Computer from Discount Computer Depot for the simple reason that I had not been aware that Walmart sold refurbished computers. When I saw the price, I took a chance. My system only cost $130 all up, after tax. I have spent more than that on worse things than updating my 10 yr old system with this hot rod with an Intel Core 2 Duo running at 3.0 GHz, 4 gb RAM, 250 gb HDD, and a 19 monitor. My computer shipped without the external power supply (AC converter). Im sure it occurred because this model usually has an internal PS, and normal 110v household cord. The fact that this one was the tiny usff (ultra small form factor) meant no room in the case, so the PS is external. It took a few days back and forth with DCD to explain the problem, but everyone I dealt with were EXTREMELY pleasant, helpful and professional. A week to the day after my computer was delivered, I received an alternate power supply, but still original equipment HP. My new computer is fantastic. Though refurbished, it is in immaculate physical condition. It is so far advanced over the ten year old model it replaced, it seems like magic. Makes me want to buy one of last years models, rather than this one with its old processor. But I will buy my next one from these guys. GREAT deal that nobody knows about.

An
Review №83

I was quite surprised to see how far the people over at discountcomputerdepot.com would go in making sure I was completely satisfied with my purchase. Quite frankly, I didnt think this level of Customer Care still existed. Theyve definitely made a lifetime customer out of me! Thank you so much, guys.

Ne
Review №84

I received my all In one desktop today...I love it❤️🤗...Not sure why it’s not letting me post the picture but the manager Morgan was AWESOME‼️

J
Review №85

Great service. Taylor assisted me in getting me exactly what I need. ! Thanks again.

Je
Review №86

Matt is wonderful and he helped me beyond expectations. He is is so great. He is a fantastic employee. As long as matt is with discount computer depot, consider me a loyal customer. Best regards, J Matney. I am going to refer all my friends and family to discount computer depot just because of matt. What a great company. I am also wanting an ipad 9.7 16 GB at a good price, and I believe that Discount Computer Depot can offer this.

Jo
Review №87

Super grateful for the help and customer service at Discount Computer Depot! The people there were fast, friendly & very easy to work with. They helped us get a replacement iMac (under their 1yr. warranty) after the first one they shipped us, the screen went crazy!The replacement iMac they sent didnt have the correct specs, so the company went above and beyond, and shipped us a computer that was better than the one we originally purchased!Extremely grateful for what theyve done.

Da
Review №88

Friday, March 26, 2021 ~ I had a very rewarding experience with Matt McKennon of DCD by phone this morning. Matt was so professional and knowledgeable of the issues that I was having with a dual monitor system in my home, as well as being courteous and friendly during our conversation. I will also be letting everyone I know that has an interest in computer & accessories to be sure and shop at DCD online. Thank you, Matt, and DCD for being there for me. Sincerely, David Williams, DeLand, Florida

Er
Review №89

I had a wonderful experience. When I had a problem with the equipment Jesse did not hesitate to fix the problem asap. Also was courtesy and helpful.

Ch
Review №90

I could not be more happy with Discount Computer Depo! Their customer service was outstanding and all of our products have been top notch. The Dell laptop was custom to meet all of my preferences and I will be purchasing two more from them for my school aged children for Christmas. If you need anything electronic, I highly recommend them!

ca
Review №91

I just bought a computer and noticed that the new computer didnt have wi-fi capability. I chatted with discount computers and they gave me the stuff that I needed in a hurry. They are wonderful to work with and I will tell all if my friends to take to these people first. A+ in my book

Ch
Review №92

I have purchased 2 computers, and I have had a wonderful experience. The tech support is awesome, and will make sure you have everything you need to keep your pc running. I also love the fact they will call you to make sure someone followed up with you.When I needed a part, they rushed it to me. I willl continue to purchase all my PCs and laptops from them.

CD
Review №93

After sales support from these folks is sadly lacking. They are great at selling you something, but when there is a problem forget about it. I have been trying for over a week now to get a problem solved with a machine they sold me. The email address for support got returned as non working. The phone lines just ring and ring and ring. Chat support is only there if you are looking to buy something. The moment you ask for support they quickly shut you down. They have till the end of the week to resolve this before I dispute the charges with my CC as a defective product.

Ch
Review №94

We bought a Lenovo PC for an inexpensive price form Discount Computer Depot which does greatly and is very upgradable. The customer service is excellent and goes the extra mile to solve problems for free during the 1-year warranty. We would buy from them again.

Ed
Review №95

I ordered a Dell Optiplex refurb and when it came in had some problems. I called support and they were extremely helpful. They sent a new computer out to me with a return label for the old computer. I love the new computer and it works perfectly. I have already been telling my friends about Discount Computer Depot as a great source for good refurb computers.

te
Review №96

I bought a pc from DCD. One of the monitors wasnt connecting properly. I called customer service. Jesse was great. He found a way to solve my issue in one call.

Jo
Review №97

I had a very pleasant experience with a young man named, Edgar. He was very helpful and he listened to all of my concerns. I’m grateful to have had this enjoyable experience with this company. I will continue to do further business with them because of how wonderful Edgar’s customer service skills towards me and my business were. Thanks again!!!

Ce
Review №98

!!!!AVOID THIS COMPANY AT ALL COST!!!!!I ordered a computer from these guys. From the start a nightmare. Delayed shipping. When item arrived screen kept flickering. The keyboard had some thing spilled on it. The wifi dongle kept loosing connection. I messaged these guys no response. I call them and leave a message no response. I wait about 2 weeks. Computer is crashing daily. I call for tech support. Given the I dont know answer. Told to make an appointment for someone else to deal with me. I make an appointment and no one calls or leaves a message. I call 5 times in 1 hour to try to speak to someone and no one picks up. I suggest you keep looking on someone elses website.Edit: After finally getting in contact with them. I was kind of brushed off, replacement parts were sent out but the wrong wrong ones. After installing I get 5 beeps and the fan gets really loud. Left multiple messages, via email, their little messaging function, and voicemail; I guess no one works there anymore because no response. My computer still does not work properly crashes daily. When a deal sound to good to be true. Believe me it is.!!!!AVOID THIS COMPANY AT ALL COST!!!!!!!!

Ji
Review №99

Had probs with dual monitors. Morgan took care of my prob right away. with that type of support i will not buy a computer from anyone else.

Ka
Review №100

AWESOME CUSTOMER SERVICE from Christina Munoz!! I am elderly and disabled and NOT tech savvy at all. She stayed with me and was SO PATIENT until my issue was resolved!! Her response time was VERY SHORT and I was very impressed with how quickly she got everything done!!The business world needs MORE people like her!!

Information
6 Photos
100 Comments
4.1 Rating
  • Address:522 Co Rd 1520 bldg 2, Jacksonville, TX 75766, United States
  • Site:http://discountcomputerdepot.com/
  • Phone:+1 844-466-9142
Categories
  • Computer store
  • Used computer store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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