user
CPR Cell Phone Repair Jacksonville
3267 Hodges Blvd Suite 5, Jacksonville, FL 32224, United States
Appearance
CPR Cell Phone Repair Jacksonville

Comments
Ch
Review №1

Gentlemen thinking his name is Jake was good to take care of my issue with my phone. Wouldnt hold a charge so ordered battery. Still had issues so he replaced port for no charge. Very professional and I would recommend this repair store.

Yi
Review №2

My iPhone needed a new battery. I used their web site to get a quote, which was less than I expected. It was low enough that, though I could do this work myself, it literally wasnt worth the time and trouble to do it on my own.Also adding value is the one year warranty on the new battery.I went in the same day and had my iPhone back in one hour.This could not have been easier or more pleasant. Ill recommend this store to anyone I hear of who needs a replacement battery or repair.Well done, everyone!

Ka
Review №3

Amaliya and Martin helped me extremely fast ! Only took about 15 minutes. A++

Ma
Review №4

The gentleman at CPR saved me so much money. He was honest and told me that it was my screen protector that was cracked and not my phone. Honest is a very powerful!

Ta
Review №5

So kind! So fast! Great quality! My mom loved it !

La
Review №6

I just left and this place is the best!!! They had my screen in stock and I was in a major time crunch. They weren’t busy at the time and were able to accommodate my needs. Getting to my next appointment with time to spare! Thank you! Hopefully I won’t be back, but if I ever need a new screen, this will be my go-to!

Mi
Review №7

They fixed 2 of our phones and we had a great experience! Fast professional service.

St
Review №8

Chris literally saved me and I was able to get food for my new home with the savings his kindness is more than I can ever write!

Li
Review №9

Fast, great service. Fair pricing. I would definitely use them again. I had a cracked iPhone screen and I also had dropped my laptop crushing one edge and couldn’t get it to run.

Yo
Review №10

Clean, efficient and knowledgeable. Got the job done right the first time and fast! Repaired my device in-house in good ole JAX.Very expensive... 💲💳💰💸

Pa
Review №11

The folks were professional and quick in replacing my iPhone battery. Highly recommend them if you need service, and being next door to 5 Guys you can pickup Lunch while you wait.

ju
Review №12

They are very honest here!! We went there due to a locked iphone 10 that an Apple tech person was not able to fix over the phone and Apple stores are closed. Reuben @ CPR told me they could attempt to fix it for $50 or I could look up “device firmware update mode” online and follow the instructions. I opted to try the device firmware update myself and it worked! I’m very pleased. They could have just charged me $50 to fix it but instead he gave me information on how to do it myself for free! We will definitely take our phones / computers here if necessary in the future.

Ja
Review №13

A few days ago I got my charger piece stuck in my phone 😳, I called hoping someone would answer with almost everything being closed & to my surprise they were. I was ready to pay an arm and leg but it wasn’t a lot at all. Just $10 and a quick fix. Thank you so much, I didn’t get a name but it was May 1st around 2:30.

Ja
Review №14

I them on getting my screen fixed and to pricey for a phone that cost about 45.00dollars more for a new one

La
Review №15

My smartphone repair when better that I expected! Was very fast and I expected it would take an hour and a half but they got it done much sooner than that!

Vl
Review №16

Called them: Could you fix or replace USB port in my phone?- What kind of phone?- Does it matter? Its android, standard...- Sorry, we dont have parts.... Shame!

Ka
Review №17

The customer service representatives worked diligently on my phone until it the repairs were completed! Great customer service and very professional

De
Review №18

Fixed my phone fairly fast.

Lo
Review №19

Ive been to a good amount of electronics repair shops in my life, and CPR takes the cake. Ive been going here for years now, and their extremely high level of customer service is absolutely UNMATCHED in todays market. You can tell that their technicians know what theyre talking about. They are very forward and honest. If a repair isnt worth it, theyll tell you. If the repair happens to be something smaller and cheaper than what was originally diagnosed, theyll tell you! No shady business here.Ive had phones, tablets, game systems, and laptops repaired by them. If, for whatever reason, the repair doesnt live up to the expectation down the road- they have a warranty on all of their work! And I must add that I consider myself a very nit-picky person with my devices, and the quality of their repairs is fantastic. You can tell the difference in quality from some other shops cheaper parts and the ones that CPR use.The owners and staff are all extremely helpful and friendly, and are even involved in the community. Id give them a 6 star rating if I could. Ive never had a bad experience- and if you do, rest assured theyll turn it in to a good one.

Ma
Review №20

They were busy as hell but they were able to diligently work on my phone and get it done ASAP

La
Review №21

Even though they werent able to fix my phone (it happens), they were still able to make it a positive experience for me. Since I ended up needing to go to the Apple Store, CPR reimbursed me for my bill at Apple. Im not sure if thats company policy or if it was situational but I felt taken care of even though the repair didnt go as planned. It just goes to show that they truly value their customers and dont just see them as profit.

WC
Review №22

They dont do apple watch repair, false advertising

Me
Review №23

Wonderful, fabulous, amazing, super good. Looks brand new, never mind fixed.

Sh
Review №24

Could not accommodate what I needed

Li
Review №25

Professional, Knowledgeable and Quick! Repaired my iphone in minutes, saved me a trip to the town center dealing with traffic and long lines at the apple store. Plus it was cheaper! Great Job Guys.. You will get our referrals!

Br
Review №26

I highly recommend going to CPR if you need to get your phone repaired. They provided great customer service, low prices, and it only took a couple of hours to fix. I will be visiting them for all my phone repairs!

Ka
Review №27

Super quick, super easy- highly recommend

Tr
Review №28

Professional courteous staff. They were busy, but still didnt wait for very long! Daryll was awesome. I definitely recommend them!

Ch
Review №29

Small piece of glass on the rear of phone that covers the rear cameras broke. Took it in to have it fixed. Replaced it with the wrong color glass. When brought back the second time so they could fix their mistake, I asked if the repair they made allowed the phone to still be waterproof he told me he couldnt guarantee it and shouldnt try it. To me that is not a repair. Thats just a cosmetic fix. I should have asked this question before hand but now I know better.

Na
Review №30

I always thought I had to go to my cell phone provider for a damaged phone... which can be a nightmare. So I was very excited to find CPR. My daughter has cracked her iPhone screen 2 times since she has had it and CPR has fixed it both times. We have been 100% satisfied with the repairs, pricing, and staff. Great family owned and operated business. They do a wonderful job!

Ke
Review №31

Another great repair job at CPR! I have a habit of breaking iPhone screens and there is only 1 place in town that I trust to repair my phone in a quick, efficient, friendly and (relatively) low cost manner...are iPhone screens meant to be destroyed?! They even have a loyalty discount...which I am all too familiar! Thank you to Ruben, the owner, for being so helpful, and to the staff at CPR who have always returned my phone like its brand new! Im sure Ill be back...but hopefully not too soon :-)

Ma
Review №32

My laptop had started having problems last week, much to my anxiety and distress. I had been calling other repair shops and private services, and in the end, CPR was the only place that I felt comfortable with, considering the reports of top-quality service and affordable rates. I took my laptop in, and they immediately diagnosed the issue with my charger jack. They assured me that they can quickly have the broken part replaced. I left my laptop with them, knowing that it would be safe in their expert care. When I picked it up after the repairs, it worked perfectly! Many thanks to the incredibly friendly and accommodating staff at CPR, Chris and Dylan!

Ma
Review №33

Great service. Ipad screen repaired in less than a day at 1/3 of cost quoted by Apple. Thanks.

Er
Review №34

Quick and friendly service. The price was very good compared to other places. Fixed my iPhone like new!

Sa
Review №35

I had a faulty piece of glass put on but went back in, and they repaired it with no problem. I much appreciated their help and repair. Would definitely recommend. The owners are very caring and nice to work with.

li
Review №36

We took our cell phone to get the charging connector repaired so we could charge the phone. When we went back to pick up the phone we were told that during the process, after fixing the charging connector the phone would not turn on. We discussed the issue with the owner since the phone had no issue starting up prior to being fixed. The owner was unsure, of what the technician had done during the repair but took full responsibility for the broken phone. I greatly applaud this business owner for taking full responsibility of his employees and promptly correcting the issue in the only way possible, He replaced the phone. Kudos for standing up and being an honorable business owner. I highly recommend CPR for all your repair needs!

Cy
Review №37

Excellent customer service. Friendly staff. Professional service on my iPhone. Highly recommended.

Ni
Review №38

Great service for a fair price. I was relieved to hear that my invoice would so much lower than the Apple store.They changed my iPhones screen in less than 30 mn.

Je
Review №39

Courteous, knowledgeable people, things done right the first time

Ma
Review №40

Went there thinking I needed a new charging port on my iPhone but the technician simply cleaned it and it took only 30 seconds, did not charge me a dime. Great customer service thanks

Mo
Review №41

Fantastic, fast, and very economical . I’ll definitely go again if my screw protector on my IPhone breaks again.

Je
Review №42

Always very helpful with my cell repairs. Fast turnaround!

Ve
Review №43

I have had my phone repaired twice at this store and both times they get it done really fast and have great prices. I highly recommend coming here the owner Ruben works the counter and greets customers so you are always going to get excellent service

Pa
Review №44

The gentleman who waited on me was very nice. I will return when needed.

D
Review №45

I walked in for my appt and they were very knowledgeable and they are friendly and did excellent repairs on my daughter iPad that she has shattered the screen!!!Thank you!!

Sa
Review №46

My experience was great, the team worked diligently on repairing my phone . I will go back to them if I have anymore problems with my phone. Thank you for all the time spent on helping resolve my phone issues.

Ch
Review №47

Get service and fast turn around time 5 stars...

A
Review №48

They arent allowed to put screen savers on your phone or tablet, unless its one of 2 particular ones, that they know about.

Sh
Review №49

I went in for something I thought was going to be a big problem and it turned out to be super simple. The guys there were so nice about it and they didnt charge me anything at all. Definitely will be going back if I have any more problems.

Je
Review №50

Got a SIM card stuck in my iphone. They got it out for me and gave me a new SIM card tray for free and it all took about 5 minutes. Would highly recommend!

Du
Review №51

Wife has used these folks twice for iPhone. Good price and service. I recommend

Ja
Review №52

Amazing service and fast . Theyre very professional and knowledgeable of every kind of device . Highly recommend.

na
Review №53

Great and fast service!!

Ra
Review №54

Their website states they diagnose and repair Nintendo handheld consoles, but when I called I was told they had no technicians who could fix my Nintendo 3DS xl that is having an issue turning on. Not sure why you would advertise a service that you cannot actually do.

Ka
Review №55

Hope to never need to use them again, however good to know they are there if needed. I highly recommend.

Ke
Review №56

Always has good service would recommend 100%

gu
Review №57

Clean showroom, very helpful

We
Review №58

They put excellence in customer service!

Co
Review №59

Took a little longer than expected but awesome service

St
Review №60

Quick friendly efficient and cheap. Cant ask for much more.

Br
Review №61

BAD REPAIR SERVICE ...... Last year (2015) my I pad mini screen completely shaddered from falling of my couch. I went to this repair shop and I gave them 100+ dollars to fix my screen. I came back to pick up my iPad mini the following day.. ( fast service ) ( Crappy Repair ) I was happy AT FIRST... Only to find out it was not an APPLE screen. So it did honestly no good and my new screen wasnt even screwed on all the way.... I was highly disappointed. If you want Good Repair Service....dont come hereOh btw.... I got a full refund....so I guess thats good. Hope this helped.

Ja
Review №62

They fixed my battery but it was back to not holding a charge and random shut downs a few months later

R
Review №63

I agree with Cobb, they seemed unknowing of what they were doing. Eduard at 911 seemed more legit. They are way overpriced. Just sayin.

Ch
Review №64

Ignore the negative review from Fakey McFakerton below. Ive bought two phones from CPR and had them repair an ipod. They have a great crew that is knowledgeable, upfront and reliable. One of the iphones I bought developed a sticky home button and they fixed it for free under a 6 month warranty I didnt even know came with the phone. I highly recommend CPR for both repairs and used phones.

Re
Review №65

Super fast, and the prices are the same you pay anywhere else. $126 for iPhone 4S front AND back glass replacement. Thanks!!!

Pa
Review №66

Fast and quality repairs.

Jo
Review №67

The $s to replace screen = a new phone !!! Why bother....

Be
Review №68

Great service, very quick.

Au
Review №69

Not very helpful, They advertise buying your old phones, but wouldn’t buy an iPhone 6s Plus, when everywhere else that buys cellphones still offer to buy those .So other then that I’m not sure about the quality of their other services but I will go to another provider .

br
Review №70

These terrible people taped the inside of my girlfriends phone like actual tape around a battery do no go here they will charge you 60$ to tape up your phone

Mi
Review №71

Reuben & the crew are awesome!!

Da
Review №72

The staff was very friendly and the screen replacement made my wifes phone look brand new! Fairly reasonable price too.

M
Review №73

Fast friendly service

Al
Review №74

Its alright

Bo
Review №75

4 cell phone repair you want it done right these folks do it right every time

Re
Review №76

Was no help

Da
Review №77

Very helpful

Information
17 Photos
77 Comments
4.4 Rating
  • Address:3267 Hodges Blvd Suite 5, Jacksonville, FL 32224, United States
  • Site:https://cellphonerepair.com/jacksonville-fl/
  • Phone:+1 904-551-7686
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Similar organizations