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DriveTime Used Cars
10384 Atlantic Blvd, Jacksonville, FL 32225, United States
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DriveTime Used Cars
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Ma
Review №1

So we purchased a 2011 Honda Pilot touring 4wd about couple months ago. Great sales and services on the branch! But man. Drive time does the bare minimal if anything services to their cars they sell. I just happen to check my air cleaner and cabin filter. Both looked like it’s never been replaced in years ! That’s a shame. Now if i would of taken it to a dealer ship to get service i would of been upset cause we just got the vehicle . So now i have to spend even more money to do the maintenance items on it cause if they didn’t replace the air filter or cabin. I’m 100% sure they didn’t do anything else to do.

Br
Review №2

All they really want is their money they tried to get me to put almost 4 grand down on a fiat like no thank you. And they don’t take trade ins that are still being financed which is wack. They are crazy

Br
Review №3

Yes so I work at two places of employment I’ve worked very hard to come get a vehicle came to this location excited in good spirits the representative by the name of Allan Delrosario killed that experience for me I had a tricky employment verification so yes it was a little bit more of a difficult process but he did not make me feel comfortable, welcomed at all the way he interacted with me made me feel as though he felt I was being dishonest and gave me anxiety! Killed all my joy!! it just was not a easy process or a pleasant experience for me as he worked he did not keep me updated as to what was taking place when asked I was provided short responses. what I thought was going to be a great experience turned out very poorly. If I could rate it less than one star I would!

As
Review №4

Tony was absolutely amazing! He got me into a car that i wanted and he was very nice! The whole staff there was wonderful. I would recommend them to anyone.

Ra
Review №5

Nice people, No Haggle, prices and interest rates are sky high and set in stone. What they 1st offer depends on the computer its high and unfair, but hey thats the American way.. IF your broke, low income its ok will just charge DOUBLE!!!!!

Br
Review №6

Chemeka Edwards is so amazing. She helped me get into a vehicle when it was so hard everywhere else. Shes is very reliable and hard working with her clients to make sure they are satisfied.

Na
Review №7

My experience was quick and easy. Debbie got my application and paperwork processed before I even stepped foot in the door along the way of buying process I was a little scared to be bamboozled, but it’s entirely no frills here. Chemeka assisted me when I arrived she listened to me and didn’t pressure me into something i didn’t want. Totally recommend.

Ch
Review №8

So I applied on line, got a call from Kevin and we discussed the cars I was looking at online, worried Kevin for a week because I couldn’t make up my mind on what I wanted, I finally made a choice, dove an hour and a half, test drove the car and seen one on the lot I liked test drove it, and of course changed my mind and wanted that, Kevin, Allen and Chemeka where extremely patient with me, and wanted me to be happy with my selection, these guys went above and beyond any dealer that I visited during my search for a new ride, the explained every detail to me of what the offer with the car, they did not pressure me to purchase the add-ons to the car, the car I bought had very low mileage, clean, and the vehicle history report was outstanding. The team members I listed above, go see them the will assist you in getting you what you want, and they will make sure your happy, their customer service is outstanding!! The process was really simple, the loan company has every payment option available for your convenience, the extended warranty option is super fantastic, the GPS location option is a must, especially if your car is stolen or you have teen aged child you let use you car . Bottom line buy your next car from this location, I can’t say anything about the others stores, but this one is top notch!

An
Review №9

They are great they were ok with the down-payment for the car I got an I love the payments I will be paying very great company wish I went to them before. Mr. Kevin E. At getting all my stuff ready even let me test drive the vehicle and Mr. Allan D. was a great help as well putting the final touches on me getting the vehicle making sure Im ok.

Ke
Review №10

Allan was great! He has great customer service skills, he was very efficient, & he got me the exact car I wanted! Love the service!

Pa
Review №11

Awesome! Easy simple and quick. Best car buying experience I have ever had.

Mo
Review №12

Allen was super nice and very helpful and informative I recommend Allen at Drive Time Thank you for all your help.

mi
Review №13

Amazing staff. I was in and out quick. Went over everything necessary thoroughly.

Le
Review №14

I highly recommend anyone looking to buy a pre owned certified car to come to DriveTime . This is my first time buying a car ever in life and the experience for me was wonderful . Allan was great with explaining the steps to me and making me feel confident in my purchase . Wouldn’t have gone anywhere else .

An
Review №15

Kevin was great with helping me pick the car I wanted & the process was very easy and convenient

Fr
Review №16

Allan was great! Excellent customer service got me in a car within 24 hours ! Grateful for all his hardwork

Ch
Review №17

I came into this location this morning and they were slam packed and the employeez were still bright and polite dispite the demand they were under. They went above and beyond to make sure I left with a car today. This location worked as a team to get me taken care of and I ciudnr be happier with my experience.

Da
Review №18

Allen was very helpful and took the time to make sure I was happy with the vehicle I was purchasing

Sh
Review №19

These people are rip offs and greedy for money. I purchased a car from them in 2014 after getting behind in payments they took the car back which was fine. They then continue to beg for money. You have your car back you get no more money. Well recently they somehow got my boyfriends address and sent another bill begging for money. Im sure by now they have sold the car to someone else. I call what there doing now harrassment. And once while I still had the car I told them to take the payment a different day than scheduled and they didnt and caused me to have to pay an overdraft fee to my bank. When I told them about it I was told what to do and they would refund me the money that I had to pay the bank cause it was their fault. I did everything they said and no refund. They are liars and a terrible dealership. I wouldnt recommend them to my dog.

Jo
Review №20

I saw the commercial for DriveTime and visited their website. I DID NOT LEAVE ANY INFORMATION. I decided it wasn’t for me and left the website. The next day they called my cell phone trying to talk me into buying a car with them. When asked how they got my number, they told me that they got it as soon as I visited their website. This company just wants your money, and does not care about your privacy.

De
Review №21

I have purchased serval vehicles I have to say this was the quickest in and out that I have experienced thank you guys for the awesome service

St
Review №22

Bought a car from Allen two weeks ago. Today on my way to work my tires were dangerous low and I realized when “tony” filled my tires up he didn’t put any of the caps back on.. I call today and speak with Allen who could honestly careless since he already got his cut, and claims there wasn’t any tire caps on in the first place. Who sells cars like that? What if something would’ve happened and I blew a tire at a unsafe speed because all the air leaked out?Shame on y’all.And before you say it is my fault because the customer does the check over with the sales person and signs off. I did that.. I would’ve noticed no tire caps. Also Tony did it after I signed before driving off the lot.

Ma
Review №23

Debbie was amazing over the phone working with me & then actually sitting down & doing the paperwork with Chemeka was amazing as well... couldn’t ask for better service!

bu
Review №24

Allen was a sensational sales person and he really made my experience easy and not complicated!!!

sa
Review №25

Everyone is Soo nice here!!! It’s an amazing environment!! :)

sh
Review №26

Today and overall. The experience was outstanding. Ms. Destiny Webb was really good at what she does. Ms. Webb made my husband feel really good about buying a vehicle. She has great personality. Thank you for everything.

Je
Review №27

Very rude!!! My two year old thinks the people who work at this location are zombies.... I think she might be on to something. 🤣🤣🤣🤣

St
Review №28

Everyone was great made the experience perfect.

Ta
Review №29

This place is great and we totally recommend it! The Customer Service was excellent and they made the process of buying our car super easy and hassle free. From the moment you walk in you feel welcomed and you can see their willingness to assist. Special thanks to our Salesman Jermaine for a great job! Probably the most honest and genuine car salesman we have ever met. Also a big thank you to Reggie the manager for working with us. All in all a great customer experience for us.

mo
Review №30

From the front of the store to the back. Rude and unprofessional. Lack of customer service skills. Drivetime doesnt care who they hire, lack of professional and courtesy is an understatement. Everyone is apparently a manager which leaves no humble workers to attend to customers.

Ta
Review №31

This was absolutely by far the smoothest, no haggle, no hounding and the best part...no headache car buying process I’ve ever experienced. I went to a few dealerships and I would recommend Neil with Drive Time on Atlantic again and again! No hidden fees, no extra costs thrown on when I showed up to buy my car and more importantly the car is B E A U T I F I L!

La
Review №32

As soon as I came in I was greeted and sat down to talk about exactly what I needed and wanted and KEVIN was able to find me exactly wanted and I fell in love it was big enough for my family. He didn’t want to just get me into ANYTHING like the other dealers I went to, he listened and cared about my situation and that really helped me because I don’t have great credit and I have a family of 5 keeping me busy. Ask for Kevin ! He is great and catered to everything I needed !!!!!

As
Review №33

Service was great. Destiny was so helpful and even went last minute for me to get the car I wanted! Manager was also great, I was in and out with everything I needed and with every piece of info on my purchase. Thank you!

Ta
Review №34

Destiny was very helpful. Everyone worked as a team. I told them what I needed as far as my payments. They were able to do it. So Im very happy. Thank you Destiny and Team.

Ka
Review №35

What a joke!!! Not paying a down payment of $2K for a lemon 😂😂😂

Te
Review №36

I was helped by Destiny Webb to purchase a 2016 Chevrolet Impala she was awesome and efficient. The office works fast she knows what she is doing. Will definitely send customers her way.

Ta
Review №37

Allan.Delrosario was very very helpful This evening I was in and out with everything I needed and with every piece of info on my purchase. Thank you bunches!!!!!!

Ch
Review №38

I was helped by Destiny Webb at the Atlantic location she is awesome very informative and helped me find exactly what I was looking for will definitely recommend friends to come and see her. She makes the experience easy and stress free

Ar
Review №39

Ms. Distiny Webb was very helpful, knowledgeable, pleasant, patient and friendly.She really made this experience enjoyable, make you dont want leave.You need many more people like her, .She works with great enthusiasm, shows..she enjoys

fw
Review №40

I worked with Ms Destiny Webb, she was so helpful in helping me find a car. I was stressed and she made the car buying experience simple and smooth.

Qu
Review №41

Kevin and Allan were AMAZING!!! They made sure I was satisfied and didn’t give up when I almost did!! I appreciate it all and I’m in love with my new car!! Thank y’all so much!!

Jo
Review №42

Destiny was great! Extremely professional, and knowledgeable. She answered all of our questions and made the experience comfortable and outstanding.

Ch
Review №43

Chemeka is great and made the whole process much less painful than big dealerships, the time spent buying a car at bigger places can be horrendous. At drive time they have lessened the time spent and increased overall satisfaction.

Sh
Review №44

My fiance and I bought a Chevy Cruz, which we absolutely love, from Drive Time on Atlantic Blvd. Our experience with Allen was ABOVE AND BEYOND what we ever expected from a car salesman. He did everything he could do to get us in the car and he MADE IT HAPPEN. Not to mention personally picking us up from our home to get to Drive Time to finalize the paperwork.We also want to say thank you to Reggie and the other (female) manager that sits next to him for personally checking on us each time we were there, and making sure we were taken care of!Thank you Again Drive Time for your extraordinary work! We love you guys!

WI
Review №45

Destiny was great helping me on the new car purchase. She was very knowledgeable of her job and she was very pleasant!!!!! She is a great asset to the company.

Do
Review №46

This was just a wonderful car buying experience, Neil was just wonderful give this man a raise, the woman there as well was just amazing. I did not feel pressured at all. They weren’t just out for my money. They wanted me to feel comfortable with my purchase. DriveTime you guys rock. Shout out to Neil ability to mulititask very well.

an
Review №47

Awesome experience at Drive Time! Destiny Webb and Chemeka were a joy to work with! Definitely would recommend to them to family and friends.

Je
Review №48

I really enjoyed working with Brittanie; her friendly demeanor put me at ease and made the whole process easier than I expected! The whole process was transparent and there were no surprises. Brittanie is the best! Thanks so much for your help

Dr
Review №49

My experience at DriveTime working with Allen Delrosario was great. He was very informative and very helpful in finding me what i wanted. I strongly recommend working with him to anyone

Ai
Review №50

I would give them a 0 if I could. Its a long story. Too long just know they are a terrible company to purchase a car. The loan company is good they work with you but drive time and the manager Reggie is not a good company to deal with. They are definitely crooks

El
Review №51

Gave us a vehicle that did not have the right spare tire. It wasnt even the right spare tire. Because we signed saying the car was completely fine, they refused to fix it.So when my tire blew on 295 and I know how to change a tire, the spare tire wouldnt fit on the bolts. It was to small.How am I going to ask a dealership while test driving it if I can check the spare tire to make sure it fits? They wont allow that. Please be very wary of this drive time dealership.

Da
Review №52

Allan Delrosario was patient, straight forward, and made this process way easier than I ever expected! Thanks a lot Allan, love my new car!

De
Review №53

Chemek and Allan are the greatest! Need a car go to these great people! Thank you for everything I am now riding pretty!

Qu
Review №54

I had been speaking with Destiny for a couple weeks now and when I finally went into the office she was very helpful and everyone made me feel comfortable and made sure I left with the type of vehicle I was looking for . Management is awesome thank you all !

Ni
Review №55

Scam artists. They will tell you anything to get you to come in.

Ni
Review №56

I had an awesome experience at DriveTime. Allison was patient and really got the job. I really appreciate her dedication and the entire staff over at Atlantic Blvd.

#F
Review №57

Awesome, professional environment with great people. Was a blessing being able to just walk in and be helped with open arms.Working with Neil and Chemeka was a blessing I cant even stress that enough how easy they made this process for sure!

Am
Review №58

I had a great experience at drive time the Destiny Webb was very kind and helpful I would recommend this place to all my friends

Cy
Review №59

Keith P. and His Sales Manager, Clay S. were Very Helpful and Informative when We came into Drive Time.I originally came into Drive Time in February 2018 looking for a vehicle and I spoke with Keith at that time.Today, April 13, 2018, I spoke with Keith again and He remembered some personal particulars about Our first encounter that Really Impressed Me that He would remember things about a customer.Today, Clay and Keith worked Very Hard To accommodate my Special Requests.The Whole Staff at the Atlantic Blvd. DriveTime are Very Polite and Friendly. Keith and Clay even made extra steps to make sure that My 5 year old Grand Daughter had a pleasant experience as well.I was recommended to DriveTime by a Bank Representative who had a Friend that purchased a vehicle from the Atlantic Blvd. location who also had a Pleasant Experience.

Ry
Review №60

Just got a car from NEIL Sylverston at the location on Atlantic and it couldn’t have been a more easy, pleasant experience. Very straight forward and helpful

JA
Review №61

Worked with Destiny Webb. Great customer service, fast and straight to the point. Goes beyond to find your best options for you.

Ra
Review №62

Allan was fabulous and made everything so simple and fast! He made it happen, I fully reccomend Allan if youre looking for youre new ride !

Ra
Review №63

Jeff was awesome helping me get into a car today. He answered all my questions to my satisfaction. What I really liked is Jeff never put any pressure on me to buy a car. He was very thorough in going over the details of the loan with me. He eve washed the car himself to make it shine like new. I would highly recommend the guys at Drivetime.

En
Review №64

Neil was amazing at making this process easy for us. Thank you so much Neil!

Ti
Review №65

I had a great experience. I found the car I wanted and the staff was nice and friendly.

Ta
Review №66

Love this place! I definitely recommend this place and go see Ms. Chemeka! She is the best! We have purchased two cars with her assistance! She is very professional, down to earth and full of joy. She is passionate about her job and customer service! We definitely feel like family!! Definitely Go see her!

Da
Review №67

Brittanie Waugaman is by far the best car sales person i have ever had the pleasure of working with! Very knowledgeable and eager to please her customers specific car wants and needs!

Ro
Review №68

I was able to walk away happy with a nice cat and great payments... Thank you Shemika, and Kelvin

Ch
Review №69

Best car buying experience in my 20 years of driving and buying cars! Neil was absolutely fantastic as well as Chemeka! I’d recommend to anyone and will be coming back.

Ca
Review №70

Jeff was awesome! Very helpful. The whole experience was easy from the online application to the paperwork at the dealership. The variety of the vehicles was even nice. Would have preferred more of a truck selection but i understand the difficulty of getting used trucks

j
Review №71

Destiny and Reggie where very helpful today. Everything was handled properly with little wait time throughout the whole process. Thank you guys for all your help.

Li
Review №72

I was helped by Destiny Webb. She was so sweet, super helpful, and went above and beyond to get me my new car. Everyone was super helpful and super great! Thanks again Ms.Edwards and Ms.Webb.

Ch
Review №73

After a horrible experience at Arlington Toyota, my family and I went to Drive Time on Atlantic. We immediately were welcomed by our salesman Will. He was extremely polite and professional. He told my kids they were welcome to popcorn and drinks while we looked for a car. (Very helpful) Will helped us get the perfect family car. We ended up with a great car with an affordable payment. Will also took the time with us to make sure everything in our new car was working! I highly recommend Drive Time!!

Em
Review №74

Love them and love my car. Jermaine was my sales person and he did a great job with me. Love walking into the place everyone so nice and willing to help. Thanks DriveTime on Atlantic!!!!

Mr
Review №75

Kevin and destiny were very helpful and friendly and fast ♥️.

mi
Review №76

I had a wonderful experience with Drive Time on Atlantic Blvd. My sales guy Jeff was absolutely amazing. He was honest and very professional and ensured I was happy with my purchase. Management made my financing and approval very easy. Highly recommend!! make sure you ask for Jeff if you want to be taken care of.

De
Review №77

Chemeka Edwards is the absolute most personable, efficient, and caring sales advisor Ive ever come across in any state or at any lot Ive ever been to. I recommend her and her angelic skills and expertise to anyone in search of a miracle worker to get you in a car youll absolutely love. I walked in with low expectations and walked out in only 2 hours and 500 spent in a high quality used Nissan. 🤞🏾

Ma
Review №78

Chemeka Edwards helped with me with getting my car! She was beyond amazing! I love her, she knew I needed a car fast and had to be work by a certain time and she moved mountains for me! I highly suggest you only use her! She is so amazing I can say it enough she not only a salesman she really cares about you! I wish I could give her 10,000 stars!!❤😊

Br
Review №79

Found the right car for me. Engine Check light illuminated 3rd day. Will be coming in soon to address.

To
Review №80

I love this place! Walked in today and bought the exact car I have always wanted. Chemeka Edwards was very helpful and made sure the process went very smooth! She was fantastic! Please go see her if you are looking for a new car!! Very friendly staff! Amazing place!!

ol
Review №81

I had one of he best experiences at Drive Time the staff was very helpful and they worked with me to help me find the perfect vehicle for me. William Watson was a stand out salesman and he made my experience with Drive Time great I recommended him to all my family and friends that’s in the market looking for a car. Thanks again Drive Time

Ry
Review №82

It was quick and easy with chemeka Edwards she made everything possible

Sh
Review №83

Great customer service! Neil, James, Keith and Greg were awesome! They were so patient and worked with me to drive home in a great car! Thanks so much gentlemen!

Br
Review №84

I was helped by Destiny Webb she helped me purchase a Nissan Altima her and the team was awesome everything was quick and detailed. I will recommend friends to go to her.

We
Review №85

I had a wonderful experience at Drivetime.Destiny was awesome,and very professional.I am very happy with my purchase of my BMW 4 series.

Bu
Review №86

Mr. Allan was extremely sufficient & professional!! Super Great sales experience for me!!

Fa
Review №87

Chemeka was very helpful! And super duper nice! Helped me through out the whole process and was honest 100% of the way. She was very patient with me and my mom through the trouble we were having with deciding a car. I recommend her to any customer ☺️☺️☺️

sn
Review №88

There cars are overprice anywhere from $1500-$3000.. The cars have high milages and most of their cars been in accidents.. Please check car fax before buying one of their cars because this company is truly a rip off...

La
Review №89

I was helped by Destiny Webb at the Atlantic Blvd location.She was very knowledgeable and was patient with me. I would definitely recommend her to anyone that needs a vehicle.

Er
Review №90

It’s very easygoing I was impressed with the way drive time got me approved even with a low credit score. Help me get in a vehicle I need.

Ke
Review №91

Great people. Awesome experience. Keith was very helpful to me. He made sure I received the vehicle I wanted for my growing family.

Al
Review №92

Allan was awesome and very patience, He made sure I understood everything that was going on before purchasing my first car. Plus he was very kind!

Ab
Review №93

Chemeka was absolutely fantastic. She was so helpful, her whole demeanor is just so amazing. Great salesperson. Keep her happy on your squad or Ill take her for my team.

Ki
Review №94

I had a FANTASTIC first experience at Drive Time. My sales associate Justin Avery was extremely helpful and made sure that I was completely comfortable with every step in the process of obtaining my vehicle. Greg was also instrumental in this process as well. I will recommend them to everyone and I will definitely be back by in the future

Ad
Review №95

Mr allan help me alot he is the best

Do
Review №96

He was very helpful, and willing to satisfy a customer like me and many wife. We truly thank him for his tremendous professionalism and his hard work to keep us happy and satisfied while making these purchases. Keep up the 👍 good work, Allan.

Ki
Review №97

My name is actually Wendy Holmes. My husband and I bought a car from drive time and our sales associate Miss Chemeka Edwards was amazing. There is not enough words to describe how awesome she was. We was very satisfied.

Ju
Review №98

Destiny Webb and Neil Sylverston were great. Fast and Easy process. Second time customer. Will definitely be back again. Shemeka was great too

Te
Review №99

Allan Delrosario was SUPER!! The moment I walked in the door he greeted me as if he were waiting on me, made me feel very confident that I would be walking out the door in a New Car and I did. I love Drive Time anyway.. But having Allan work for me like he did was AWESOME!! Thanks Drive Time!!Allan.. You ROCK!!

Mi
Review №100

Jay, Jeff, & Creg are nice guys. I totaled my first car from them after one year and they put me in another one plus with Gap insurance paid my down payment so I was to get a newer car with less miles just $10 more a month! Great company.

Information
39 Photos
100 Comments
4.8 Rating
  • Address:10384 Atlantic Blvd, Jacksonville, FL 32225, United States
  • Site:https://drivetime.com/?reg=jvl&source=local&vend=google&camn=11802
  • Phone:+1 904-380-6680
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–8PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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