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Automac
Automac 552, Cassat Ave, Jacksonville, FL 32254, United States
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Automac
Comments
Ca
Review №1

Awesome friendly people, great prices. I will be back to buy more vehicles

Cr
Review №2

If i could rate this place a negative 100 I would! All they do is scam you out of your money. Joseph Johnson was very rude from day one and kept lying about my information being lost or not received even though I sent it all like 3 different times. They stole 3500$ from me and took my car away! Said I couldnt get my deposit back because I drove the car over a certain amount of mileage. DO NOT get anything from this place!!! Definitely the worst.

Ke
Review №3

JJ went above and beyond his way to get us what we wanted in a truck that is a well taken care of it would highly recommend JJ and the auto mac car lot on I-10 and CASSAT AVE

Li
Review №4

Truly enjoyable experience! Super friendly people!!

Ci
Review №5

My son and I were sold a complete LEMON!

Bi
Review №6

Good friendly staff.

Ji
Review №7

I love how they treat people and I brought three vehicles they great people

To
Review №8

Some good cars some bad you have to look over them all

mi
Review №9

Looks like a junkyard then they tell you what you want to here to get there then lie there’s a reason they only have this location left in the hood buyer beware

Be
Review №10

Nice people. Lots of trucks there

th
Review №11

Waste of time. Was told they would take $1000 down as long as I could pay $500 more in 2 to 3 weeks for a Chevy Suburban. I drive out there after work only to be told $3000 down. Whats the point of Being a Buy Here Pay Here if you run credit. I work 45 mins away. Not only that but ran my credit 2 times, without my permission the second time. Buyer Beware.

Je
Review №12

The men were all drinking booze.

Jo
Review №13

The salesman was helpful. The prices were reasonable. The selection was good. They didnt end up having what I wanted. But I wouldnt hesitate to look there again.

Ca
Review №14

Tried to call and talk to them about a vehicle on the phone and the guy named “Mac” I believe hung up on me twice and said I was wasting his time. Said if I was interested in one of his vehicles I would come in and he doesn’t have time to waste on the phone. Worst customer service I have ever experienced.

Th
Review №15

Excellent group of people. Honest and you can get a great car!

Ge
Review №16

I had an excellent experience at this dealership. My dealer was Joel and he was truly a great salesman and he worked with what we had.

MA
Review №17

Excellent work I bought a H3 Hummer from them they helping me out everybody Was helpful and friendly

Ad
Review №18

Has anyone else bought a vehicle here and it turns up stolen afterwards? Just curious, I’ve been told there was a few that were stolen?

Sy
Review №19

James greeted us right away & was very intentative to my wants for a vehicle. I wasnt ready at the moment due to I was just more leas window shopping. However I might just have to get a vehicle sooner then I thought. Automac seems to have some very tempting deals.

Di
Review №20

I got a great car from James. I would recommend them.

Mi
Review №21

Got two miles from their location and broke down

vi
Review №22

Awesome Cars. Awesome People. Great place to buy a car!

Bu
Review №23

James and his son was great. They got us the truck I wanted. Anyone looking for a car/truck go see them...

A
Review №24

Good customer service. Got help from Cris, bilingual guy whoexplained to me all about financing. I would recommend this place and Cris, definitely.

Ro
Review №25

I was looking for I Jeep Grand Cherokee Overland all over the state. I wanted a 1999-2004 only. It was for the options and for the equipment that it was built with. They had a 2003 on the lot that looked great.I contacted Kimberly through the website, she responded promptly and we talked about my situation. The car was in Jacksonville and I was in Clearwater (250mi drive) Kimberly held the car on my word only. I drove up there a few days later and left a small deposit to hold the Jeep. It took a month for my banking stuff to get finished but she held it for me no questions.I arrived to find the Jeep washed, clean, charged and ready to go. They even put 12gal of gas in it!!!I left my old Jeep there ona handshake deal that they would help me sell it....hurricane coming so everything was rushed.I drove out with the Jeep I wanted, left the one I wanted to sell...and Kimberly and John went out of their way to help me out.5 stars...highly recommend these folks...

Ta
Review №26

James was wonderful. He worked with what we had and got us what we needed to ride out when we walked in.

A&
Review №27

They were really respectful and they have awesome customer service

Pe
Review №28

They lied about the they would give for my trade in, wasnt willing to fix issues I pointed out about the truck they were selling.

Ro
Review №29

If I could give negative stars, I would! We went in with $4000 cash. We test drove a Dodge we loved it they said that they could do it 4000 out the door. And as soon as one of their managers found out my husband is a master tile setter and Mason. They up the price of the truck almost a $1000. And then sad, O got last 1000 we can work off in trade. I just put a lien on your truck until Im satisfied with the work We were so angry, we literally walked away from all of it.

Al
Review №30

My friend came in there and got treated with the most disrespectful behavior from one of the employees there, she was called a dyke N word multiple times and then attacked to the point where her glasses were broke and also has bruises all over her from him trying to body slam her on the ground. Then James jimmy or whatever the employees name is then tried to call and apologize to my friend but moments later said he should of knocked her teeth in. I will be filing a complaint with the authorities and better business burea so a full investigation can be launched.

Sk
Review №31

The owner and staff are good people. I have known them for many years and they all have good reputations.

Ma
Review №32

Great people cars priced great

Di
Review №33

I was there to do drive test and Im forget my wallet inside the car, this Ordinary thieve took the money from the wallet and next day called me to pick up my wallet with no money inside. Absolutely there is the worst please to buy cars charging you $800 dealer fees ! this is the Ordinary thieve man ! 🖕🖕🖕

Cr
Review №34

Best Place to buy Cash, or Finance. Inventory is different and prices are available for everyone with any down payment. Dont judge the entire lot for one car.

Da
Review №35

I called to purchase this vehicle and try to negotiate a price over the phone before I take a drive out there cause I live an hour and a half away he does not want to go straight over the phone once in the go she ate in person and very rude and hung up on me.I am a boat dealer I’ve have been a boat dealer for over 15 years I negotiate over the phone text message and converse eight with the customer like I want to be compensated whit.When you’re very rude and very ignorant you don’t deserve business from anybody at all and you don’t deserve to be a dealer are in sales you deserve to be flipping burgers at McDonald’s asking would you like to supersize that.I’m trying to go share price before I get down there that way I don’t waste a four hour round trip.He does not want to go shoot over the phone and calling me a tire kicker and rude as can beThere’s a lot of other dealers out there that will like your business and earn your business he does not want to earn your business and he does not want your business look at his reviews some of the reviews I already seen comprehend what I’m talking about.Ignorant people don’t deserve to be in sales you are ignorant my friend. You deafly don’t know how to sell.

Ch
Review №36

Terrible costomer service from the salesman we had (Marvin). He was rude, inconsiderate, disrespectful, and quite frankly, I dont think he should have a job at this dealership or anywhere that he has to interact with other people. He raised his voice at my wife and then had the audacity to call the police when she started yelling back, saying that we were being belligerent but I never said a word. On top of that the vehicle we naught needed work on it the very next day. After we got the vehicle back, a few days passed and it started to over heat. I brought this to his attention and he said thats not his problem. We couldnt get our money back and he wasnt trying to let us leave with the vehicle because we wanted our money back...after speaking with the owner, who I must say is an awesome and understanding guy, theyre going to fix the vehicle and we should be able to pick it up tomorrow.

St
Review №37

Total Ripoff! I helped my daughter by a 95 Honda Accord with 106k on the odometer and 2 years later it still has 106k on the odometer. recently the car had more problems, so I took it to my mechanic at Tire Kingdom who did a diagnostic.He found that the wires to the check engine light were disconnected, so we couldnt see any problems until it was too late. I only put one star because it wont let me post without it. suffice it to say your buying from thieves!

Co
Review №38

Justin is an amazing guy helped me out so much and made offers to me that nobody else would. awesome experience.

Ra
Review №39

All Business, walk in, Ride out! James is a God sent Man.

Es
Review №40

Did the buy here pay here due to trying to fix my credit. Without knowledge they sold my contract to a financial company which messes up everything that Im trying to fix.

Su
Review №41

Kind service no pressure to buy only have had my car for two days now so cant give a five star yet but very reasonable I prices and yes good. Selection in inventory I have went to all around and after searching for two weeks this place ment my wants would suggest to at least stop by and check them out for yourself Mr.burket and john were wonderful update I have had car for under 15 days have not yet got wheel stud replaced as agreed front suspension is shot needs tie rods which I understand it is a 2001 but then the ignition switch broke or something and had to have dealership replace gasket because oil was blowing out of moter he did agree and had gasket fixed but now the person I need to speak to is out of town meanwhile my ignition switch is not working so I guess that means I wont be either not good

Ra
Review №42

Amazing service..

As
Review №43

My fiance bought a truck from here. Had a good experience buying the truck but when it came time to get the tag (3 weeks later) the ower was very unprofessional. Somehow it became my fiancee fault they didnt have the tag. After being hung up on multiple times because he wouldnt simply say when we could get the tag, he said we were harassing him and threatened my fiance with violence. Also proceeded to call him names little boy, pu**y and so on. Also watched the guy who works in the vehicles rip out my husbands head light and super glue it back after giving them $5,000 and signing the papers. When we told the young boy selling it to us he said hes making a note and it will be fixed if brought back another day. But I will never do any business here again id rather pay out of pocket then deal with the there immaturity and unprofessionalism!!! Beware!!!

Ad
Review №44

The customer service here is unbearably terrible if the way they talk to people is their approach to getting people to buy they need to reevaluate on how to be a cars salesmen. The owner is very rude. If you want to be talked down too and treated like your a child then come to this place.

Ch
Review №45

Horrible stay away if you know whats good for you

Ri
Review №46

Vehicle had it 3 days motor blown they want me too pay for another motor like really I only had it 3 days I just want my money back they want do that

Ma
Review №47

These people are CROOKS. I bought my first car here and it was a huge mistake. The salesman (Christian) sold me a 2003 honda civic with 130k miles. He signed an odometer disclosure statement saying the odometer was correct so I didnt suspect anything. About 5 days after the purchase I began to notice the transmission was going out, which is not usual for a civic with so few miles. I ran a car fax and it showed that the odometer had been rolled back from 258k back to 118k and made its way back up to 130k. I brought this to Johns (owner) attention his response was tough luck and refused to refund my down payment. After failing to find legal representation before the payments began I had no choice but to give back the car and forfeit my down payment, because I couldnt pay over $4,000 for a car with at least 270k AND a bad transmission. Please do yourself a favor and STAY AWAY FROM THIS PLACE.

Si
Review №48

Id only suggest this place as an second to last option and take your personal mechanic

No
Review №49

Marvin is terrible to the customers he lied to me and now Im in debt

Yr
Review №50

Poor customer service. Simply unprofessional. Horrible inventory.

mi
Review №51

Finance the car yesterday through auto Mac. Not even within a half an hour of getting home from the lot the car wouldnt turn over and the kelly bluebook value was worth way less than what the asking price of the car was.

Fa
Review №52

They mess me over they sold me a lemon and they took all my money dont ever buy a car form them and the manger is real nasty he got mad and hung up in my ear when I was telling them about the and I took it too another car place and 27 codes came up wrong with the car.

Da
Review №53

Okay prices

Ch
Review №54

Very helpful

To
Review №55

Terrible customer service, cars in rough shape. Salesmen are crook does not seem professional.

Fr
Review №56

Bad service

Ha
Review №57

These people are not to be trusted..

Information
60 Photos
57 Comments
3.3 Rating
  • Address:Automac 552, Cassat Ave, Jacksonville, FL 32254, United States
  • Site:http://automac.us/
  • Phone:+1 904-253-3647
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Payments
  • Debit cards:Yes
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