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AVIGNA GRANITE WORLD & QUARTZ SURFACES
3811 University Blvd W suite 16 &18, Jacksonville, FL 32217, United States
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AVIGNA GRANITE WORLD & QUARTZ SURFACES
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Be
Review №1

We had the best experience with this Company. Great selection, lowest price in town. They were late in coming to do the install, but they sent me text messages with ETA so communication is wonderful. We purchased the Dallas White and it took 2 weeks to have them installed. We also bought the sink and its nice and deep. They were quick and professional.

Ma
Review №2

The entire process from beginning to end was great. Jessica, the office manager was extremely helpful. There were lots of stones to choose from, and the installation was perfect. The process was quicker than we thought it would be. We are very pleased.

AN
Review №3

We chose Quartzite Bianco Avion for our counter tops and we couldnt be happier. Everyone we dealt with at Avigna Granite World was professional and a pleasure to deal with. John, the salesman, Jessica and Kayla in the office, Ray and Jonas, create templates and cut the stone, are all outstanding and assets to your company. There was a problem with one of the side splashes but Jessica and Ray were instrumental in making sure it was fixed and it now looks beautiful.

Ma
Review №4

While the Avigna owner made a mistake regarding the installation of our bathroom countertop, and said he would compensate us for the mistake, he delayed the compensation. We chose a beautiful stone and they cross cut it instead of giving us what we purchased, a beautiful desert like stone. He finally sent the check agreed upon, but, based on our experience with him, we are waiting a couple of weeks to see if the check is good. Looks like the check is good, so, at final, I would say, with significant effort, we were treated fairly.

Sa
Review №5

John and the rest of the staff were amazing! They were extremely helpful, had a large selection, and got everything done quickly! The counters came out beautiful!!!

Ja
Review №6

We had a great experience with Avigna. The process could not have gone better. They had a great selection and as a fabricator and installer in one, the prices could not be beat.

Es
Review №7

Great service. Always on time and willing to accommodate the customer. Lives the experience. I will use them again in the future

An
Review №8

I was taken care of immediately by the staff, everyone was helpful and Knowledgeable. I would highly recommend this company for your kitchen remodel.

Bi
Review №9

Had some delays in delivery times but they worked with us on it and everything went as planned. Beautiful vanities (2) and gorgeous counter tops. All workmanship was top notch! Highly recommended!

Ja
Review №10

Really loved this place...amazingly friendly staff, two warehouses to pick from, unique, quick install dates, and good prices! Def worth a visit.

Be
Review №11

I had a great experience. From measurement to installation, service was top notch. Very professional and great price. I will use them again for my next project.

Cl
Review №12

Excellent service, beautiful quartz and competitive pricing. Wonderful business to work with!

Er
Review №13

I purchased white calcutta quartz from avigna for my counters & back splash in my kitchen & cannot say enough good things about the quality of the material & their workmanship / customer service. Everyone i dealt with from day one was extremely professional & friendly - & i absolutely love my new kitchen. thank you! would definitely recommend!

L
Review №14

Thanks for the great service you provided in installing our new kitchen and bathroom countertops. Its always nice to have a contractor show up on time and do the job right.

An
Review №15

I had a huge master bathroom and shower remodel. over 180 sqft of granite needed with many pieces (4 custom niches, 8ft bench, shower curb, dual sink counter top with backsplash) They offered fair pricing, a quality install, and friendly customer care people.While the installers didnt speak English and tended to ignore you and go about their business as if you werent there, that was ok with me because they were very helpful when I needed an area drilled out for the curb. But I had to speak up when they almost secured the niches without evaluating whether they were balanced or tilted.On another note, the quartz I asked for and expected was not the quartz I received. I asked for and wanted black with gold flakes, and received black with reflective silver flakes. When my order was delivered, another customers granite was also on the truck.. which was Black with Gold flakes... so it did exist!!!However, my wife was happier with this one so I said nothing.As it turned out, they had to prepare the niches with dog ears on site. I also had to wait on one piece that was not delivered with the others.. but they returned as promised and finished the job in no time.The finished product is perfect and the pay online option was ideal.My Net Promoter score for them is a 9.I would use and them again and recommend them.Overall, Great service, great pricing and install went well.

Wi
Review №16

Great friendly staff, great prices, will definitely use them again.. they schedule the appointment, worked with us based on our schedule, came out and took all the measurements... they delivered the counter top when they said they would and mounted it.no complaints...

Da
Review №17

Fast on team very clean work. Affordable priced for the quality. I would recommend this company

Lo
Review №18

We are pleased with all aspects of our recent transaction with Avigna. The cost of the high-quality remnant we selected was reasonable and installation was flawless. Highly recommended.

Pa
Review №19

Got a great deal on a great quartz countertop. They installed it quickly and competently. Its been several years now, and it still looks fantastic!

Ty
Review №20

John is awesome to work with! He goes above and beyond.HIGHLY recommend!

Mi
Review №21

Great customer service. Best priced granite in town

Al
Review №22

Great prices! And such beautiful countertops! Also amazing workers!

Me
Review №23

A+ work, very organized and price fit budget. Would highly recommend!!

Sh
Review №24

We could not have been happier with the choices and the entire experience. We found the perfect granite for our kitchen and bathroom!

El
Review №25

Love Avigna. Best prices on granite, quartz and kitchen remodels hands down. We use them for all our kitchen/granite needs and refer them to all our friends and fam. Trust me shop around and then go there, you will see what Im talking about.

Ge
Review №26

The crew did a nice job except for breaking a tile at the top of my stairs & their cleaning. The countertops are beautiful, but when I had the broken tile fixed & was assured it was going to be paid for well, Im still waiting for that. The price was ok and the workmanship was ok, just the crew was a little rushed and not very careful with my house.

Na
Review №27

They were great to work with. Very professional. I get so many compliments on my beautiful countertops. Great price too.

Ta
Review №28

No stars! I was fooled.... thought all would be great... left hanging...then read BBB complaints n other reviews. Oh well! ..... we have the funds ready and available and we let the salesman know! We cant afford tge higher end cabinet companys, 15k... but 8k... we are ready!! I have texts showing no responses and times we expected him to show and didnt! Still nothing! I def think it was worth my reviewing other reviews before getting involved. Best wishes to your company in these times.

Ke
Review №29

We went in a bit frustrated having not found the quartz we wanted for our bathroom vanities, at a reasonable price or stocked to provise a good timeline to install (not months). Avigna solved all problems. In short order, we left there with exactly what we wanted, at a price that was lower than the Orange Big Box and others, and made put decision from stock that was there that we could visualize based on our design wishes and not a few inches of a sample... Amazed!!!! We cannot wait for installation soon.

Ri
Review №30

Great customers service beautiful ❤️

Ja
Review №31

Agivna Granite did a great job on my kitchen countertops. They were professional and prompt. Their estimate was on-point and I love my new countertops. They are beautiful. Had a small issue which they came out to handle quickly.

ka
Review №32

A++++++. Beginning with John the sales man to the final installation! Appointments were on time. Initial installation was delayed but understandably due to thanksgiving. The work is beautiful! Back splash had to be installed first and was out of line (from my dad).They did an amazing job making it look as flawless as possible!

Mi
Review №33

They had the most perfect piece of granite to complete my custom made cabinet. It was perfect. They were very careful of my specifics of the specific area of the granite I wanted and the cut. The backsplash flowed into the top, and looks like one solid piece. The staff and installers were wonderful, clean, thorough and knowledgeable. I will be doing more of this type of work and will contact Avigna first. I have also recommended them to my son-in-law who is in construction. Love them!! Oh, and the price was incredible.

La
Review №34

First, I chose these folks because they did it all from sourcing to fabricating to the installation then followed up to make sure I was satisfied. From start to finish the Avigna team was top-notch! John showed my wife the entire selection, NO SALES pressure whatsoever. I want to specifically recognize Kayla, even-though she is busy she got back me that day to answer any questions or take care of any concerns I had.Then Kayla took it from there, when we showed up for templating, I changed the entire selection of granite, Kayla didnt skip a beat, she flowed right into the changes and Ray was focused on ensuring we were happy with our selections. Ray was a huge help in laying out the granite during the templating. Installation was smooth, we had over 150 sq ft of counter top and then back splash installed the next week. Overall my granite looks Awesome!!! Would recommend anyone looking for granite give these guys a try, they were FLAWLESS in Customer Service!

Su
Review №35

They do amazing work! Good communications and attention to details. Have used them 4.5 years back and using them on our current project again on kitchen counters and bath vanities! Highly recommend them.

Vi
Review №36

No job is too big or too small for Avigna. We needed a top for our laundry sink and that is exactly what we got. Great customer service and follow up. Installation was prompt and proper. Thanks Avigna Staff!

Mi
Review №37

LOVE LOVE LOVE Avigna. We were referred to them by a friend and they DID NOT disappoint. I got my kitchen done and they had the biggest selection and best price in town.

Do
Review №38

Amazing experience! One little hiccup which they immediately took care of. Wonderful company to work with, couldn’t ask for more.

Ni
Review №39

Was a great experience from beginning to end. Great customer service. Turn around was less than two weeks AMAZING

Ti
Review №40

I enjoyed my experience so much that I recommended them to my neighbor whom also bought from them.

Kr
Review №41

Overall excellent experience using Avigna Granite to replace five countertops in four of our bathrooms. We really wanted a contemporary look with quartz and they had a nice selection. They also have pretty granite options on site. We shopped around at 3 other companies and Avigna had the best prices when you consider removal, materials and installation. What was most impressive was how quickly the process went once we picked out the stone. And I cannot say enough great things about Jonas. Because of his willingness to help with our project and skill at removing the original counters without damaging dry wall or breaking mirrors, it saved us over $700 a different company was going to charge us because they required our large bathroom mirrors to come off for the installation. We did not have to remove them and nothing was damaged with Jonas and the crew. Avigna also fixed a small chip in the edge of one counter perfectly with no questions asked. Excellent experience and would absolutely use them again!

Ja
Review №42

Jessica was my Rep and shes friendly, knowledgeable and patient. Id definitely recommend Avigna & Jessica‼️

Ga
Review №43

From start to finish, we were very impressed with Avigna Granite World. From administration, to sales, to templating, fabrication, then installation; they were top of the line. They didnt charge us per slab, but by square foot, so youre paying for what you get, we like that concept. They had a substantial granite yard and were a one-stop shop. After the templates were done, they invited us back to the showroom to choose exactly where we wanted the cuts to be made. The installation was flawless and complicated cuts were done to perfection. We have purchased a lot of granite and have never gotten such over-the-top service. Avigna Granite World is an honest, reasonably priced, white-glove, service oriented company. We will do business again. Thank you for a beautiful job!

He
Review №44

The work was professionally done, the workmen were courteous and pleasant. Only concern was they worked without drop clothes even when walking on carpet.

MR
Review №45

We had a great experience. Staff and installers were professional, arrived and completed job as scheduled.

Te
Review №46

We had a great experience with Avigna.

Ma
Review №47

Love their selection of Granite and Quartz..I was literally like a kid in a candy store..so many colors to choose from and I went with River Blue Quartzite and the installation was perfect.Had very good experience with them and I highly recommend!!!

Ja
Review №48

I purchased quartz counters and a drop in sink from this company. There was a miscommunication and the wrong sink was delivered. My concerns were heard and the manager resolved the issue in a quick manner. The counters are amazing and I’ve gotten lots of compliments on them.

Ja
Review №49

After dealing with a big box store which contracted with an outside business for 3 months just to be told my countertops were on backorder I decided to cancel and find a one stop shop. After looking around I found this business. In 2 weeks we had our countertops installed and they did a wonderful job.

MA
Review №50

Amazing product, the details are so vivid and the layout is good for countertops, never find any similar product as these, a place I recommended

Mi
Review №51

Avigna has been responsive settling a warranty issue with Cambria Quartz, very customer oriented.

Li
Review №52

Moving from Formica to Granite we had great experience with Avigna..They had several colors to choose from and omg their price is very reasonable..Overall great experience..

Jo
Review №53

The installers had cracked the granite and installed it anyway hoping i wouldnt notice it. But i found it. Make sure before you sign the papwerwork they make u sign you do a real good once over to make sure they dont try to hide broken cracks from u . I gave three starts because even though they tried to pull one over on me the owner made things ok by giving a discount. I much rather them tell me hey we craxked the granite and repaired it, we are going to give u so much of a discount and extended warranty if thats ok then i would of given 5 stars. Just be careful when dealing with Avigna. Not a bad company but make sure you hold them accountable.

Rh
Review №54

Customer Service and quality were excellent. Would highly recommend.

Ji
Review №55

Awesome job! Great people to work with!

Fr
Review №56

Warning!!!! check out bbb review F is his rating! Karma for a thief. Did not review anything with the customer,was only interested in ripping me off cost me $900 for measurement that took a hour of time.69sqft went to 81sq ft no free sinks and charges 10% for waste that why I got of the deal. Paid in full your a joke. Try explaining your rating with bbb. Even non - members rate well.

an
Review №57

Quartz Counter tops turned out awesome...

Ro
Review №58

Very professional and reasonable prices.

An
Review №59

There were hiccups along the way, but the job is done. Kitchen island looks nice.

Mi
Review №60

We have done numerous jobs with Avigna and had good success with all of them.

Ki
Review №61

We had new countertops installed by Avigna and cannot say enough about what a great experience we had. Professional, courteous, responsive. The best prices in town (and we looked!). We are very happy customers. I 100% recommend them.

Va
Review №62

Recommended by our contractor for our bathroom remodeling job. Came out and measured the threshold in the shower for the marble we picked out and when the installer from this company came back it was measured wrong. First, it was way too long to fit and also was cut incorrectly. Then the phone calls started. It took forever for a person by the name of Jessica who works there to call my husband back. When she finally did, and my husband told her the marble to the threshold was incorrectly measured and cut she stated she would call back the next day and never did. Four days later my husband had to call the company again and spoke to another employee about the problem on a Monday morning and she told him that she could not get someone out to re-measure until Friday. I tried calling Jessica who has her cell phone number on the company web site I found out, thinking it was the business number to leave a message, that Friday was unacceptable and she answered and said I will call your husband myself personally the next day. Well, again she never called nor did the installer come back on Friday as promised. To this date we have not heard from anyone with this company. All they want is your money, their workmanship is shoddy in my opinion, they do not return phone calls, and they do not come back to fix mistakes. Avoid at all costs. Terrible Service. If I could give 0 stars I would. In reading other reviews there always seems to be an excuse given by this company. They take no responsibility for their horrible workmanship or their employees who say they will follow through with a phone call and dont. Or, with scheduling an installer to come back to fix the problem and the person is a no show/no call.

Ro
Review №63

Kayla is a definite asset to Avigna Granite World- she is prompt, professional, understanding, patient, courteous and any other positive adjective I could write. I will be referring Avigna to clients in the future, all because of Kayla. She deserves a raise, Owners! $$$

Th
Review №64

Could not be more pleased with the job Avigna did for me. They found the stone that I wanted came out to the house the next day made the templet, installed the same week and even threw in a small piece to cover a cabinet in between washer and dryer. Installers were professional. Perfect Job.

Jo
Review №65

Very easy to work with quality material and installation

Pa
Review №66

Dishonest i’m 75 years old I’ve never Dealt with a company that was that bad kept my water shut off for almost 2 months switch products on me and told me about your lies I do not recommend them

Dw
Review №67

We had a great experience buying our green Onyx countertops. They look great!!!

M
Review №68

I love our quartz kitchen countertops from Avigna Granite World! The quartz is beautiful and great quality and made the kitchen very modern. The installation was perfect and ready in less than 2 weeks. The staff and especially the owner are very nice! I highly recommend this company!

Ro
Review №69

Out Standing experience with these folks. Great prices and great service.

Ke
Review №70

Stay FAR AWAY! We got our countertops from here in June. They looked great at first. But we started noticing cup rings on our counters after a couple months. We decided to call someone and have them come out and look. After a couple no shows and follow ups, they finally came and recommended that we polish and reseal the counters (because they never sealed them in the first place, causing the stains) Okay fine, people make mistakes. Eventually, another representative Mike came out (very nice guy I am giving him a star for his professionalism) He told us that unfortunately our countertops where NEVER sealed. So we were living 5 months with no seals on our counters. He did a good job removing most of the rings but was unable to get all the rings out. The company never called to say sorry or to explain anything. I had to follow up yet again, and after speaking with someone, they disregarded their own representatives expertise on the manner saying the counters are fine and no mistakes were made (after two in house representatives said otherwise) They were improperly installed counter tops and Avigna refuses to take accountability for their mistakes. I wouldnt trust a smooth process with this company, they have been deceiving and rude, as I have been very respectful and patient. Id find a more reliable and trust worthy granite fabricator.

Va
Review №71

Guys did a great job at a very fair price.. will use again on next flip.

Gl
Review №72

They made a good job, finished in time and used good material, goog prices. I recommend 👌 👏 👍 ☺.

Ro
Review №73

Avigna Granite did an excellent job installing our quartzite countertops. The price was competitive and their customer service was great. Kayla did a great job and was very friendly and professional.

Da
Review №74

Picked out granite, when time to install it wasnt there anymore. Not happy with substitution it has many rough spots showing its poor quality.During install the vanity mirror was broken, took them 5 weeks to pay for vanity, only after giving them the name of my lawyer.Polishing at shop left rough spots in granite. When it came time to apply sealer at end of install this was haphazard at best. Avigna was paid in full to ensure the piece of granite selected was not sold at time of signing contract. Avigna used the wrong granite in master bathroom, They tried to install saying they would replace it later. Had to say forcefully this was not acceptable. Overall i would not do business with them again.

Ve
Review №75

Cant beat their price!!! Great Customer service...I would highly recommend them!!!

Na
Review №76

I bought my bathroom vanity counter top here and they cut it perfectly and installed it when I was ready for it. Professional, great quality and friendly staff. Great prices too!

Ch
Review №77

Avigna gave me the best price on a very attractive high-tech looking quartz to compliment my modern IKEA kitchen. Looks like a million bucks at a bargain price. Five stars for a beautiful installation too!

Jo
Review №78

Easy to work with, quality materials available at a fair price. Installation was quick and smoothly accomplished. Would definitely recommend Avigna Granite.

Ly
Review №79

Great prices and service.

Ro
Review №80

Great product and service.

Pa
Review №81

Updating our kitchen counters, we had not planned to use quartz until we found a beautiful white carrera marble looking quartz from Avigna granite. They were great, from the price, to listening to the finish details we wanted, to the installation. We have been very happy with the finished product after shopping multiple big name design studios and suppliers in town, we are so thankful that we ended up choosing Avigna.

Ka
Review №82

The entire staff at Avigna Granite are awesome...I LOVE THIS PLACE!!! They have the best prices and availability in town if you are in search of solid surface countertops. Jessica and Kayla in the front office are VERY PATIENT AND PROFESSIONAL!! I may have changed my mind 100 times before I chose the perfect countertops and both of these women walked me through the entire process. The installers were punctual & professional as well. I plan to invest in rental properties soon and will only shop at Avigna Granite for countertops. You will not be disappointed for choosing them.

Ph
Review №83

We needed to have our selection fabricated quickly where we could be involved before my husband went out of town and they saw us the next day. Everything was done timely. Love the new countertops.

Ga
Review №84

I was very happy with all aspects of my granite countertops. The salesman was very knowledgeable about countertops and gave me a price that I was very happy with. The installers were very good even my wife “who is very picky “ had nothing to complain about. They completed the job from me picking out the granite to the final installment of the backsplash “same granite” within the two weeks that I was quoted. I give them my highest score and recommend Avigna Granite highly.

de
Review №85

Their communication was great and price was exactly what I needed. The granite counter top in my kitchen was an upgrade. I sold house and they loved kitchen now.

Os
Review №86

From the very beginning it ha a been a great experience. Everything that we asked for and agreed to do was done. John was awesome to deal with, he communicated with us every step of the way. Everything was actually done earlier than promised! In the construction/remodel business that is no where the norm, usually everything is delayed. I can’t say enough about the installers either. Very detail oriented and left the house cleaner than when that started. I hope to keep doing business with them in the future. If you want a GREAT job call them!

Je
Review №87

Great job guys! I stopped in and John did a great job of letting me know what my options are and also helping me understand the difference between different stones. We went with a Quartzite and we are so excited. I will post pictures when we get it in.

Da
Review №88

Called them after getting a HUGE estimate from Home Depot. They took my square footage and quoted me a cost. It was thousands less, 4 thousand to be exact. They templated and then installed and the process couldnt have been any smoother. I would highly recommend them to anyone.

Hi
Review №89

Im updating a previous review I left. My issues were dealt with and Jonas did an amazing job. He was on time and went above and beyond to correct the problem. I appreciate Jessica getting in touch with me and sending out Jonas to make me happy. Thanks guys!

Gu
Review №90

Excellent experience with my whole Kitchen and x3 Bathrooms remodeled. Very professional and on time for every appointment. It was seamless.

La
Review №91

Great operation all around.

An
Review №92

Avigna has good quality granite. I was able to select the actual slab for my countertop. You can personally see the current selection. Also before cutting the stone I was able to select the location of the cut. Good service and installation.

Ka
Review №93

Great folks, hard working, honest and thorough!!

Di
Review №94

We chose Avigna Granite World for our kitchen remodeling job, and were very satisfied. They made sure every detail was correct and done the way we wanted. John and Jessica and Jessie were all very good people to work with. I would highly recommend them.

Ch
Review №95

Frustrating process working with Avigna. Sales staff struggled to adequately communicate continually throughout the process, often not responding to emails or phone calls with questions or concerns. Person who measured the template gave different information than sales/installer, pointing to a lack of communication between them and made me less confident in the information I was being given. Installer left removed sink at property (against City of Jacksonville Code), causing me additional headache and need to coordinate with Avigna to have it removed later. Installer was told the granite countertop was 25 sq/ft but I was charged for 30 sq/ft, adding to the already unclear pricing structure Avigna uses (10%-20% overrun on cuts, yet no detailed number was given in final pricing). I fully understand the variability regarding custom cuts and material, but accounting for and detailing that information at the end of the process is critical for customer confidence, which Avigna did not do. I would recommend you look elsewhere, I would not use them again.

Ch
Review №96

Quality product, quick installation, easy to work with.

Ly
Review №97

The cabinets are gorgeous, the granite countertop is beautiful. We had to make a couple of phone calls during the process but the finished product was worth it. Jessica was very, very helpful. The granite installers were amazing. We installed the cabinets but they were delivered on time. Have recommended Avigna to my friends.

Fo
Review №98

Friendly folks and a fair price. They came, measured the cabinets, mocked up the counter tops and installed about 2wks later. Great experience. Its been about 2yrs now since that install and my counter tops are still look beautiful today!!!

GA
Review №99

My personal experience was fantastic... they delivered the quartz way ahead of time and even worked on extra pieces we ordered last minute... the price was great and the installers were exceptional

kr
Review №100

I shopped around based on Google and Yelp reviews. Went to Art of Granite and World Stone Imports, and found John Abbot at Avigna to be friendly, knowledgeable, and mostly importantly had the best price for the quartz I wanted. Jorge showed up two days later and made template. Countertops were installed 7 days after that. Was fast, well priced and just a totally pleasant experience, top to bottom. Even got a free sink thrown in from special on their website (so check for specials).

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3811 University Blvd W suite 16 &18, Jacksonville, FL 32217, United States
  • Site:http://avignagranites.com/
  • Phone:+1 904-660-7064
Categories
  • Granite supplier
  • Bathroom remodeler
  • Cabinet store
  • Countertop store
  • Kitchen remodeler
  • Marble supplier
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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