Matt and Chris at the brakes 4 less at 11073 Phillips Hwy in JAX were so honest and wonderful. I took in my wifes Audi A5 as there was a squeak in the brakes. I was ready to have new brakes, but they examined them, and told me they still had plenty of pad and wouldnt need replacing for a long time. Honest guys!Dave

I honestly love the service I received from this company. I highly recommend this company to anyone in need. They move in extremely fast-paced which I love. I was able to come and go within minutes. The customer service was excellent. Definitely visit this place if youre in need.

Great customer service. Manager James provided an inspection and cost before any work was performed and thorough explanation of the work that needed to be done, answered all questions. Very happy with the brake repair.

Went to get breaks done, should have been a bit over $300.00 dollars like there web site said. Came back with over 600.00 dollar. Said if I went and get all the parts labor would be 298.00...... and then didnt know were the closest auto parts store. Will never go back.

I tell you I walked into this place The guy at the desk James was very polite professional Friendly, Clean & well groomed and knowledgeable the place was clean inside and out it’s been a long time customer service been this GREAT EVERYONE ALWAYS BLAMES THE PANDEMIC

They advertise a cheap price ($179 for 4 break pads I think it was), but then charge you additional for labor and such. I did need new front rotors, which I new before going in. But the price went from 179 to 550 just to add the 2 front rotors and brake fluid change in. Not a terrible price compared to other shops i called in town. However, they were misleading on giving me a quote on the price, did not factor in labor cost in the quote, and did not factor in the cost of new rotors when asking for quote even though I told them I knew my rotors needed to be changed. Overall they did a good job, i just wish they were more straight forward about the pricing before I went in

Took my vehicle in for brake service & my car speakers were working fine, Matt was the technician, great break job but after the vehicle was done my speakers sounded like $h!t & now, my speakers barely work anymore. Don’t take your car here if you don’t want problems with your radio.

Honest, good work, decent price, very time effective!!! Would definitely go back:)

You want to meet someone that has a passion for their job, James Dugan is your man! Professional, polite, and made my issues his own. The price is the best around and they did not disappoint! I would rate 10 stars if I could, to say the least.

Came in for squeaky brakes. After free inspection James was completely honest with me and told me my brake pads were still good and the squeaking was being caused by a thin layer of rust on them. Didnt try to sell me anything i dont need. Honesty is hard to come by in this industry so I trust this shop with my future brake maintenance.

Excellent service. James and his team are wonderful. Didn’t try to sell me anything extra. Very nice experience

The manager James Dugan is very professional. He talked me through everything I was getting done and was honest. He explained why I needed what I did and what I didn’t need. The gentlemen in the back were very professional as well. Anytime they came inside they were very respectful. Overall an amazing visit! 10/10 recommend! I will go out of my way to make sure I continue to go to this location!

Found these guys via television advertisement. Best price in town, as advertised. When I walked in, the store manager was very helpful and friendly. They got the job done and had the car ready for me in less than 2 hours. Now I feel very safe and confident that my brakes are in good repair. Thank you all for the great service and keep it up!

I got there at 0930 and my appointment was at 1000 so I was a little early. He told me I needed brakes which having 50,000 miles I knew. He gave me the price which included everything with guarantee and They test drove it and only included tax and $13 for shop expenses. 1 hour I was out

Good quality work with family buisiness attitude. 10 stars if I could.

I was not happy about the prices. $375 to change out the brake line. Im just not believing that my brakes and rotors will cost me $1,400.00!!

If I could give 10 stars I would!I brought my Jeep in to get the brakes redone after another shop advised that it needed to be replaced. We came to Brakes4less for better prices and they were so honest and helpful! James advised us that everything was good to to go and practically brand new that it didnt need to be redone yet. He inspected everything without charging us a dime! We will definitely be coming back to support this business!

Normally, I do not write reviews; however, due to the exceptional service received, I had to write a review about the Brakes-4- Less on Philips Highway. The service was phenomenal. James Brown explained every step to me regarding the service and allowed me to ask as many questions necessary for me to understand what type of service my brakes needed. I will tell everyone that I know about their services and refer them every opportunity that I get.

I went to the Philips highway location and Wow! These guys went above and beyond. We went in on Wednesday for customer appreciation day. They gave me a quote for my brakes rotors and a bad caliper, and I decided to go with it! Things went a little slower for my appointment because when they were almost done they had to get a new part for a brake line that they discovered was almost dead, but they did not charge me for that, I just had to wait a little longer. Then they were all done and they drove my truck off the lot to test it out and one of our struts snapped from being rusted out(because the truck was a pool truck for many years). They were so kind and generous to replace this as well, all the while sticking to their original quote. I am not sure if they always do this, but this blessed me and my family so much during this time.They will definitely have my business in the future and I would highly recommend them for anyone needing a solid, honest Group of mechanics and business!While I was there(5 hours), they had 3 different happy customers in and out swiftly! Mine just took longer because of parts needing to get dropped off a few different times! I am so thankful for their service!!!

Jason was great! Great prices and excellent customer service I would recommend anyone to go here for brake service. Thanks Jason!

James was super helpful and called me with multiple updates along the way! I would definitely recommend for fast service at an affordable price :)

James is the best! Must come to this location.Always honest. Always on time. The ONLY place that does my brakework for years.

They fix your brakes fast...what more do you want?

The brake for less on Phillips Hwy is the best service I ever have received, very caring Mr James brown and his technicians really took there time explaining what they where doing and took great care of me so caring for there customers I highly recommend brake 4less on Phillips Hwy to everyone ( Excellent Service )Thank you Gentlemen A+ in my Book.

Amazing staff!! Robert and his team, Drew and Spencer took care of my cars rotors in less than 30 minutes (including two tests drives) and because I had the car in less than a month ago for my brakes wouldnt take a dime!They were extremely friendly and genuinely concerned that my car was correct before I left. They are true to their word and only want your car to be safe. I plan on encouraging all of my friends and family to use their services. Thank you for the smooth ride home.

You cannot go wrong with the Philips shop!!! James and his crew are awesome! Will not take my cars anywhere else!

Went to San Jose BLVD location for my 8 a.m., to see James. Location was closed down so their customer service dept told me the appointment was at the Philips highway location. I therefore arrived a little late at 8.06 am and James told me he couldnt take the car as i was late! Needless to say i wasnt happy and asked why he couldnt have called to see if i was on my way.. no call, no contact to tell me the appointment location had moved, lack of respect for my time and then on top of that the mechanic comes out from under the car he was working on smoking a cigarette and gives me his 2 cents worth!.... Go see these guys at your own risk..... After 3 years of faithfully using this company.... bye bye BRAKES 4 LESS!

BEST BRAKE SHOP IN JACKSONVILLE 🎖🎖🎖🎖🏆🏆🏆🏆 They Serviced my MERCEDES C230 AND PROVIDED ME WITH EXCELLENT SERVICE. THE STAFF IS AWESOME! I RECOMMEND THIS SHOP TO EVERYONE.

Brakes-4-Less got us in within an hour of our call and were so helpful and professional!

Great service James is really great guy! Very helpful and trustworthy fast service l.

My experience here was Awesome! Tim and the gentlemen were friendly, honest and really concerned. They took their time to explain everything to me. You can really tell they knew their stuff! I am now a regular customer!! Now I can drive safe. Keep up the GREAT WORK!!

James took care of me. Give them a chance you wont be disappointed.

Fair pricing, James was very helpful and knowledgeable, work was performed on time

I wish I could give more than five stars!!! Tim and his guys went above and beyond for me!! I can’t say enough about how well I was treated. Tim and his guys were so friendly and respectful! I have done business with a couple other Brakes 4 Less in the area and I won’t anymore! I HIGHLY recommend Tim and his guys!!

Ended having a hard time finding it so we showed up late. Thankfully so did the other appointments. This allowed us to go straight in, yay us. The guys were great and friendly. We new what was wrong because a dealership wanted 1000$ to do all the work where they charged us less then 300$. Polite, professional and fast service. We will be returning to do the other work recommended once we save the money again.

This is the BEST shop in Jacksonville. Super honest and helpful!! I would Recommend to anybody. My husband and I dont go anywhere else. They first helped me with my brakes, $500 less then other places quoted me, and explained everything to me so I could understand. You can definitely tell they care about their customers. and Jeff is the BEST!!!!

Best experience getting my brakes done ever! The staff was very courteous and honest. I was in and out in 30 minutes highly recommended and I will be back.

Literally the best brake place!!!!! James Brown & his whole team treated me soooooo well .....as a woman I didnt feel like I was pressured or getting taken advantage of really good guys THANKS ....I FELT LIKE JAMES WAS LOOKING OUT FOR ONE OF HIS DAUGHTERS THXXX GUYS

Brought the Volvo in to them yesterday. They showed me what was causing the grinding noise so I could see it with my own eyes. Charged me a reasonable price I though was fair. What else could you ask for? Bottom line: Good professional shop, nice people.

They wanted over 600 dollars to replace my rotors, breaks and sensors. I took the tires off myself to handle it the next day and theres literally just one sensor in my car on the front left tire and both back rotors and breaks were absolutely perfect with no wear at all.

This place used to be terrific, with a smiling helpful manager. Ive been several times and always pleased. Yesterday I went in, and a different manager was there. He said they were too busy and to come back today at 2. Understandable since I was a walk in. I went back today at 2 after arranging my day around the time, driving a car with bad brakes. He evidently didnt schedule it, and told me it would be an issue since there were several cars ahead of me. But he would try. Offered to pencil me in for another time. Apologies go a long way with me btw. But I didnt get one.

Best experience ever when it comes to car stuff. I walked in afraid I would be charged an arm and a leg. Very honest establishment. They did what they could to make sure I walked out with a safe car at a fair price. I even got a free book out of it from a past customer who left it behind a week or so earlier.

Impecable service.

James provided great fast service. He had also saved me money by beating a competitors price, will definitely be going back.

Great group of people. Very kind to me and my kids. The staff went over and beyond to get me the most savings and most importantly, my car issues are no longer an issue thanks to them. Great job!

DO NOT GO HERE - the manager Robert only knows how to explain how overbooked he is at this location. Rescheduled with the manager directly because they were overbooked and still spent 3+ hours waiting for brakes to be changed. First thing he said when we came in? He was completely booked up. Had legitimate concerns with the brake job they did on my car and he brushed it off & again mentioned how overbooked he was. I was able to get in at their other location. The only reason I went back is because of the warranty. Otherwise, I will never use this business again and I highly suggest anyone else reading this to look into other mechanics in the area for your brakes.

My experience was really good. Professional and informative about my brake needs. They made sure I knew about all of their packages to help me determine what was better for the long run.

My wife had taken our 2006 Yukon in to get brakes done. From living up north the winters can be rough on vehicles. They let us know about the rusty components on the front of the truck causing the brakes to feel mushy. They even talked to me in the phone to go over the procedures while I was working. We will definitely come back to do business here. Thank you Brakes 4 Less!

I scheduled service by phone in. Was told to be there by a certain time. Was there 15 minutes early.To no fault of manager at location was told it could be done after the 4 vehicles they have in front. I tried to use Brakes 4 less. Couldnt wait that long.

Good customer service great manager

Went in with my two young children and was very happy with the service. They were very friendly and worked quickly to identify the issue and get it fixed.

Amazing people!!!! I’m a college student that works pay check to pay check and my truck needed some brakes replace and repair too. The guys showed me what needed repair or replace and got it done fast and a job well done!!! I suggest to come get your brakes fix here for sure!!!!!!

Tim Stokes is awesome and very helpful. I will get my brakes done here from now on. Honest and open about what service you actually need and will make sure youre not ripped off!

I went there a few days ago and had excellent customer service! They said that they guarantee their prices, and they did just that. Im so glad I finally found a brake place I can rely on. And of course, they did an excellent job on replacing all 4 of my rotors! I will recommend them to everyone.

Clay, the manager, was WONDERFUL to work with. The guys are all pleasant, professional, super knowledgeable & faster than they estimated. I will come back for any future needs because these guys are amazing!

If you need brake work done, I would highly recommend this location. These mechanics will treat you well and take care of your car. You wont find a better price. And youd be hard pressed to find better customer service.

When it comes to getting any auto repair done, most people are apprehensive. Me, I am down right suspicious. However, the folks at this store were professional and very informative. This will be one of the few places I recommend for quite some time.

Quick and quality

Friendly staff straight forward told me everything a head of time noe hidden parts or cost

These guys are lifesavers and should be everyones go to shop for brakes. 👍🏾

Awesome team! Very satisfied with the work done on my car, yes I spent a whole lot but, I neglected my brakes and thats the way it goes.Great location and plenty of seating andaccommodations 👍😁 and they even took time to drive me to work!! Will be a repeat customer!

My first time here && i was very impressed. They made sure i got the best service. They were patient with me && very understanding.

Tim went above and beyond to help me out! They were completely swamped when I went to get my brakes done on Wednesday but i needed them done ASAP so I dropped my car off fifteen minutes before closing that day, they locked it in their warehouse for me, and worked on it FIRST THING Thursday morning. They replaced all 4 brake pads, cleaned my rotors, the whole package, and was finished by 8:45 that morning. 11/10 Will be back.

Without an appointment, I was able to get my rotors, brake fluid change and rear drum brakes adjusted in a very timely manner. The guys were very polite and professional. Dealing with breaks can be stressful and aggravating and the guys made it a good experience and affordable. I definitely recommend this place and will be taking my cars there from now on

Quick service and Tim was eager to help us out. Spencer was bringing the car in as we were leaving! Great service

I went there educated, I had been to two other shops and received two other estimates. Keith Pierson Toyotas quote was $2,300 and change. They told me I needed front and year brakes for my y2k 4Runner. They also stated I needed all new hardware. Brakes4Less manager Jay SHOWED ME that my rear brakes were in perfect condition. He did replace the front calipers and rotors, adj the rear brakes checked my suspension, replaced the brake fluid for $1,800 LESS than the other quotes. My truck is running and stopping perfectly. Thank you Jay an honest mechanic shop is hard to find. We have 4 cars, Brakes4Less will get all of my brake business.

Wonderful place, very upfront and honest about what services you need and dont need. They honor their guarentee without flinching. And the prices cant be beat! The gentleman up front, who helped me both times Ive gone in, Tom I think, is definitely awesome!

Went in with no appointment. The staff was very friendly got me right in showed me the problem. Good price. And I’m on the road again l would highly recommend this place I’ll be back.

Went there at right 8am all three guys were ready to help. Had warranty from two years ago and they toward me it was covered was in and out in 20min with new pads no worry at all. Please please please use brakes-4-less they our the real deal.

Was hearing squeaking and grinding, took it and said I needed my brakes checked. They checked them out and gave me my options. Rear brakes were at 80% and didnt need replaced. The front was worn all the way down but they were able to resurface the rotors and replace the brake pads for $103. Also gave me the option of getting new hardware on the front to increase the warranty from 12K miles to 40K miles. Said it wasnt a safety issue and my breaks had worn pretty evenly. I declined the new hardware. In and out in about an hour an a half. Didnt feel they were out to get me like most auto repair shops. Would definitely go back.

Really nice people. Free check of brakes. Affordable prices.

PHILLIPS LOCATION: ALERT!This whole deal is a sham designed to bait and switch you for MORE not less! We called around and received quotes and this company was considerably cheaper. Being in parts manufacturing, I tried to ask them what brand they were going to install but received a dodgy answer.The day of the appointment (at 8:00 AM) they didnt show until approx. 9:30 AM to open the store. The excuse was stuck in traffic. How unprofessional! Then we are told that they dont stock brake parts, they order as needed. So even if you make an appointment expect an all day sit-down at the shop.Next comes the bait and switch. By the way, the brake pads you get with the $139 deal are only good for 12K miles. If you want the same quality you put on you will need to pay $100 more. So theres the rub! Get you in the door with the low price. Make you wait forever while they look at your vehicle and then although they honor their price it is not an equivalently valued item to what they are removing.Maybe other people just sigh and go with it but I refuse to let someone continue work when they have already proven incompetent. Ordered them to take it off the lift and took it dealership who worked out a deal for less with OEM parts, service and warranty.

Store manager Tim helped resolve a previous issue and made it right personally and did it in a timely matter.

Very Professional Customer Service. Dedicated Workers. Ask for Tim, he’s a great guy.

Excellent customer service.

Excellent service, wonderful staff, reasonably priced.. Highly recommend anyone with a brake or rotor need check out Brakes-4-less.

Great staff gave me options allowed me to make the decision gave me full disclosure on benefits work being done.

Nice clean shop. Professional repaor shop. I have never had an issue here. They dont sell you things you dont need. I will return.

I came in with my brakes grinding. They did a free inspection and took the timw to show me the issue. I am so pleased with this place....

I was very very pleased they took great care of me and my Nissan i will be back and i recommend everyone to go

Very fast and friendly, told me exactly what I needed and got me on with my day ! Would definitely recommend this place for brakes !!!!

Every time I need something Brakes-4-Less comes to the rescue. The guys on Philips helped me in a pinch. It did not cost me a cent and they helped me fix a small problem that had me stressed out. Thanks again for the great service.

Staff was great and prices are as well. Great service overall

Very bad place try calling the store on philips and they never answer the phone. was told to bring my car in by 12 so they can look at it and they never got to it. the next day i called to check on it they told me they wont do the job to come get but every time you speak to them they say they are so backed up and busy. I say dont waste your time on going there at all

HORRIBLE EXPERIENCE!! Got all brakes replaced but started hearing squeaking within a week. Took it back but they wouldnt even look at it without hearing the noise. After hearing the squeak for another week made an appointment but was told they couldnt get me in for 3 HOURS and had 6 cars before me. Yet, they put 2 new walk-in customers before me WHILE I WAS THERE! I called customer service & was referred to the Atlantic Blvd location where I was IMMEDIATELY assisted & problem was fixed within 10 minutes! The shoddy work at the Philips location resulted in a piece rubbing on the rotor causing the noise. AVOID the poor customer service at the Philips location.

New management. Honest crew. See Clay, the new manager, he will take care of you.

Honest prices, quick service, spent 20% less than anywhere else quoted, the manager Jeff was a straight shooters and gave me the best price possible. Go here to get your next brake job done and save!

Way too expensive

All I can say that they know brakes! Knowledgeable, honest & Great customer service! Thank you!

Tim did a great job. Great value !!

Went to this place twice, and they couldnt solve my car problem. They didnt even want to try, and they sent me to another business, who did fix my car.

Tim helped very well. Definitely recommend.

Outstanding affordable service and fast and friendly!

These guys a great no double talk or charges

I knew They advertised low prices, but was surprised that they did not try to upsell stuff I did not need. Also it was very convenient at Philips and 295.

Friendly service, clean environment, wealth of knowledge. I would reccrecomed friends and family 😁

Good People Best prices by far and trusted work, They will do other things for your car full service and Trusted

Avoid this place!Went there on 1/2/2014 for the $99 brake work but ended up spending $267.50. The owners name at the time was David Echevarria. He suggested that I really needed all the brake works. He seemed to be honest so I took his advice. Not regret on this.He also told me that I have oil pan gasket and valve cover gasket leaks. I did not have time on this date so I decided to go back later - this turn to be the stupidest thing that I have ever done.I went back on 2/7/2014 to have the oil pan and gasket valve cover leak fixed. David Echevarria suggested that I should replace the timing belt/water pump kit. I was stupidly enough to take his suggestion. So and spend $556.40 on these.A week later, I still have oil leaks. Went back and left the car there for a few hours. I was told by the technician Alvin that it was fixed, so there will be no leak any more. I was stupid enough to try him.A few days later, I noticed that the car still leaks oil. So I went back again on 2/28/2014. David Echevarria and Alvin took a look at the car and told me that there is another leak. This time it was the cam, crank, oil pump seals. Again, I was stupid enough to trust them and spend $219.35 to have them fix this leak. I left the car there for about 4 hours and was told that there would absolutely not leaks this time.After a few days of driving, the car still leaks oil. I brought my car back and told them it still leaks oil. Unfortunately, I only see Alvins dad face. I think he knew he did not fix my car. David Echevarria and Alvin had a talk and they had an autopart store delivered a bottle of Lucas Oil Products Engine Oil Stop Leak and put it in the engine. They told me this would fix the leak.Of course, this did fix it. I went back again. This time David Echevarria was no longer working there. Another guy named David told me the corporate office would call me and discuss if we could have this resolved. I left my phone number there but nobody ever called me back.The car still leaks oil.

GREAT service GREAT prices

Very knowledgeable and professional