My friend’s car broke down and turned out she needed a new battery. Took it here as they had great reviews and were down the street from where her car was. They were able to fit us in same day and fixed it quickly. Really nice guys and they have a dog that greets you upon arrival! Highly recommend.

Top of the line services they will do what right for you car or truck. I found my favorite repair shop.

Last week I had my first experience with Otto Motive. I had concerns about the brakes, foggy headlight lenses and the hydraulic lifters for the rear hatch on my Highlander.Michael, Jason and the mechanics were very professional, friendly and even went the extra mile to contact a headlight lens restorer and scheduled for the work to be done at the shop prior to the brakes being diagnosed. They could have told me I needed all four brakes replaced but after inspection, they recommended just the rear brakes - saving me a couple hundred dollars. But they weren’t done. While test driving for the brakes, the mechanic noticed a slight alignment problem. Jason, the owner, put the Highlander on the lift, noticed a slight toe-in problem - and made the adjustment. Problem fixed!!Sadie, the shop customer relations expert, is a beautiful fox red, yellow lab with a wonderful personality and disposition. Dog lovers should visit Otto Motive just to meet Sadie!I highly recommend Otto Motive. If you’re not totally satisfied, no problem. Just go back to your previous shop or dealer.I support the good, honest, hard working small businessman.

Great service and very nice and knowledgeable professionals. Thankful that they were able to work me into the schedule and fix my car same day even though they were fully booked. I truly appreciated them helping me out and fixing my car. Thank you for a great experience. My friend snd coworker referred them to me and I they exceeded my expectations.

The owner and team offer something slot of others refuse, honesty. Friendly and constantly keeps u updated. And can not forget the office mascot, the most friendliest and welcoming one of all. Their off dog, MAN SHE IS THE BEST PET, ALWAYS seems to greet with warmth.

Im very impressed with the communication, atmosphere, and reliability of the guys at Otto Motive. I am the daughter of a super mechanic who lives in Michigan, so I take hiring a mechanic very seriously. I know that women typically arent respected in these environments but Ottos goes above and beyond with honesty for whats going on and can wait or not.Im from a small town, and I feel like they would treat each person with that small town welcome.

Our go to car shop.Owners are top notch.

We take all our vehicles to OttoMotive. The entire staff is professional and qualified. Excellent service and trustworthy!!! I wont take my vehicles anywhere else. Thanks Jason, Bodo, Michael and rest of staff.Also, wanted to add that Sovereigns comment on this feed is FABRICATED. Otto Motive has always gone above and beyond to help our family on all our vehicles, but most notably, my son on his vehicles. My son is a young man and doesnt have a ton of cash to pour into vehicle repairs. Otto has always been fair, reasonable and honest, and gave the guidance necessary to fix whats needed. They would never intentionally mislead anyone and if youre not satisfied or theyll resolve the issue immediately. Its just how they are. Great staff up there for sure!!!

I just recently moved back to the Jacksonville area and was concerned about finding a good diesel mechanic for my Duramax. With not sure where to go, I put a post up on Facebook to other Duramax owners and Otto Motive was recommended from someone who has been using them after their new truck warranty was up at the dealership. This person spoke very highly of them and good - honest guys were all I needed to hear! They are very professional and have great customer service! I found my new mechanic :)

Had my car towed here because I had no clue what was wrong with it.The problem was immediately diagnosed and extra care was taken to make sure everything worked perfectly.While it was there, I also had the a/c fixed and now it blows icy cold.Sadie was a huge help, making sure I had a smooth checkout! 😃

It was a great experience everyone was friendly, the job done to my truck was done on time also everyone was helpful and knowledgeable I highly recommend this place for anyone needing anything done on their car!I recommend them to everyone that wants an honest auto repair shop.

Every review here is spot on. I picked up my car today, and was blown away by their service. As honest and high-quality mechanic as you can find.First of all, their price quote over the phone was way lower than that of several other shops. Then, they called to say that some of the repairs were really not needed. They saved me more than $700, and got the job done fast.What a pleasure - I’ll never go elsewhere, and will highly recommend to anyone! Thanks Otto Motive!!

Direct to the point nothing more nothing less.

Great service every time! I’ve been taking my car to Otto motive for over a year and I know I can trust them to do a good job, As long as I’m in Jacksonville I’ll be going to them. They are also very nice people and Sadie (the shop pup) is very sweet, I would give another five stars for her alone.

Very knowledgeable people and very professional.I had a Chevy Cargo Van that stayed at Chevy dealership for more then 2 weeks and they couldnt figure it out..took it from there and had Otto Motive looked and fixed the issue in 3 days .Very satisfied.Keep up a great job guys

The greatest and most honest automotive shop I have ever experienced. They are absolutely true to the customer, always keeping the customers interest in mind.

Great service. Quick and reasonably priced. Highly recommended.

Otto Motive has provided excellent service for multiple vehicles I own including my 1966 Ford Mustang. It is always nerve wracking taking vehicles to have work done, or even simple oil changes, to new places but Otto Motive has proven to be exceptional in service and knowledge.

I would recommend OTTO MOTIVE to anyone 10000 times over. These guys are so honest, I took my car in for noise in the rear of my car, they diagnosed as suspension and called me to get the go ahead for the parts $500plus... I said yes, then they ordered parts and still heard the noise and realised it was a latch on my back seat making the noise. So instead of charging me for parts they ordered and all the time they took they just charged me for the oil change I had requested as well. I was blown away with how honest and nice these guys were. I will certainly be using them in the future. Hard to find honest mechanics anymore. These guys are 💯 it.

We just moved back to Jacksonville. This shop is beautiful and the staff were friendly and helpful! They took the time to help me understand what was going on with my vehicle, the scenarios that they may find, and made sure that we dont have any surprises with the scenarios that may be found. During conversation, I could tell that the staff direct their customers as though they are friends or family. No pushing to fix every part possible, just the ones that they truly feel need repaired or replaced. Each of the guys seemed truly passionate about what they do, and the cars they were working on. Its so nice to be comfortable with a shop handling my vehicle. We will be using them for a long time!

Really nice guys and professional. Im 58 and im on SSI, and they gave me a great price on everything. Ill never go anywhere else!! Did Great work...i cant say enough good things about them!

Great place and highly recommended! This is the type of locally-owned, small town-feel shop that Ive been looking for since I moved to Jax. I stopped by without an appointment and were wonderful about fitting me in, then prioritizing safety above all else. They worked with me to find an affordable solution, and were wonderful about keeping me informed. Ill definitely be back for anything else I need.

The BEST. Great work. Explains all options with cost benefit analysis which allows you to buy the service and repairs that are best for your needs. I wouldnt use anyone else in Jacksonville.

I recently moved to the JAX area and was looking to get someone to check out the Kia I recently bought and was having problems with. I came in after work and they got right to work taking care of my car. They also were great in letting me know what was actually going on with my car. My sister has also had a great experience with these guys and we definitely wont be bringing our vehicles anywhere else for anything that they dont do in house.

The Otto Motive team did some work on my wifes 10 year old Jeep. In addition to fixing the exhaust issues, they were straight forward, honest, and reasonably priced. They gave me an accurate timeline on when the Jeep would be finished and texted updates throughout the process. Extremely satisfied and will be taking both of our vehicles to Otto Motive in the future.Rob

I’ll never go to anyone else. I drive a 1991 Chevy G20 6.2 Diesel Van, that also happens to be my home. I drove around with the dog box off for two months because every mechanic I brought it to couldn’t figure out what was wrong. It took Jeff at Otto Motive just a few hours to figure out nothing was wrong with the engine, glow plug system or anything of the other array of things that everyone else thought was the cause of my issues. I had my home back the next day.They’re honest, clean, thorough, knowledgeable and LOCAL.

Air conditioning issues can have a snowball effect costing a lot of money. Otto Motives team was thorough and methodical in diagnosing and repairing our vehicle in an efficient manner. Cost was fair and communication was great.

Happened upon this business with a semi-emergency situation and loved everything about the experience. Great guys, great price, efficient and professional. Thanks a million for making my day way less stressful!

I am very glad I was referred to Otto motive. We have used them twice and they were straight shooters without dollar signs in their eyes. They the spent time and explained what repairs were necessary and what could wait. The owner spent an additional hour talking with me and driving our families minivan on the highway explaining the issues with the heart of teacher. They are a Breath of fresh air and Im thankful I can do refer friends/family to a quality and trustworthy shop. Thanks guys!

Very helpful and friendly. We’re able to fix one of my problems as well as ensure that my warranty covered other issues. Will definitely be going back if ever needed

Great service and quality mechanical repairs. Full line of services available to meet most vehicle needs.

Jason and his team are honest, no bull, knowledgeable mechanics. These guys will give it to you straight. If they cant get it done theyll send you where you need to go.

I’ve had multiple repairs done by Bodo and the rest of the guys at Otto Motive and they are hands down the best. Mike at the front is knowledge, patient, and understanding! He even gave me a ride home without even asking after I dropped my car off for service. Jason worked on my car and kept me up to date on all the repairs being done. Fair prices and great customer service. Love this place!

I had the best car experience I’ve ever had. It was quick, painless and the guys are so easy to work with! Super friendly and the cute pup helps :) Will be going back.

Great place good service and repair work thanks

Above and beyond in customer service! Fair and honest pricing and just darn good guys! Thanks Otto Motive for taking that extra step to make sure your customers are happy!

I enjoyed my visit. I know & trust u. Dolotes

The team at Ottomotive went above and beyond on both of my familys cars. They were able to fit us in quickly and went out of their way to help us. We wont trust our cars with anyone else now that we have found them. Cant recommend enough!

Full disclosure. I have known Jason for over 20 years.My Mother In-law’s Jeep started to have A/C problems. I suggested for her to go see my Buddy Jason over at Otto Motive. Most of the time I do not recommend my friends to work on any of her projects. Let’s just say she is a picky person who always seems to think she has been taken advantage of or done wrong in some sense. I started to get worried after getting an update from her that the guys could not find the problem with her A/C on the first day. My first thought was geez I funked up, sending her to a friends shop. Then later the next day, my wife informs me with an update:Jason fixed the small A/C issue and went through the entire Jeep. He told her it was good to go for another 30k miles with no worries. She went on to say how much of a professional and nice guy Jason treated her.

Best service in Jacksonville. Would never go anywhere else!

These guys are fantastic! Honest, knowledgeable, straight-talking. They dont want to sell you services that you dont need now, theyll keep your car running well and safe. They are quick, too! I had let it get to the point that all 3 of my motor mounts needed replacing, plus a new oxygen sensor - in and out in 1 day. I highly recommend Otto Motive for your car maintenance and repair.

They were very friendly and were able to get my work van in the next day and first thing in the morning. They completed the service of 2 new tires and an oil change while I waited. Would recommend for sure.

After searching for somebody that gives a good alignment for so long I was referred by a friend to these guys. This car has never had a decent alignment and they gave me the best alignment I could ask for with my setup. Stable at higher highway speeds and feeling confident with the 5k miles I will be putting on this car this week. Thanks guys and I will be back!

LETS GO BRANDON

The technicians here are liars and the “DEBBIE LYNN” review is FAKE, how ironic!

I have been using these guys since they opened. They are great! Very knowledgeable and take the time to explain what needs to be repaired. I have a small fleet of vehicles that need to stay on the road and they make it happen. Keep up the good work.

I’ve known the owners for a long time and have used them for car repairs for years. Now that they have their own shop, the possibilities for them are endless. Highly knowledgeable mechanics with the skill and ability to work on anything from simple maintenance to technical repairs and upgrades. You’ll get honest work here and want to come back.

The people were very knowledgeable and friendly. They even told me that I didnt need a service that I asked for and told me when to come back for that service. They did excellent work and had good prices.

Best prices in town hands down! Didn’t even have an appointment and they were able to squeeze me in to their busy schedule. Don’t hesitate to give them a call. Bodo is a class act and has great customer service skills.

Great service and auto shop. Very knowledgeable and works well to accommodate the customer. I work your standard 8 to 5 job. Can drop off before they open and has a dropbox for keys and notes, then they will call you with an update. Picked up after hours the first time I used them. Second time they worked with me to find best deals parts needed. VERY fast and dependable work. Dropped my car off and was finished next day when I didnt expect to have it back for 2-3 business days. I wasnt even ready to pick it up so they kept it in the shop until the next day for me to get. Staff is awesome.

I took my Nissan Frontier into Otto Motive and I could not be more pleased. Very friendly and helpful staff. Jason and the guys are the bees knees and really know their stuff. I will definitely be back for any future vehicle needs.

I was told by my long time mechanic that my Ford F150 had a blown head gasket. My new neighbor is co-owner of Otto Motive and offered to take a look to confirm the diagnosis. Come to find out it did not. After some testing it was determined that it needed a few minor things and now is running better than ever. Honest people.

Our office gets our work truck fixed up by them and it is always a terrific experience. Such good service that we started taking our personal cars there. Highly recommend! Very thorough and honest work!

My wife and I came to Otto motive cause we had multiple issues with our car. They provided a quote up front for all the repairs and were super friendly! Highly recommend and got my vehicle back in a timely fashion!

Otto Motive really knows how to help its customers. I was very impressed on how knowledgeable they were and took the time to explain what was wrong with the vehicle. Very honest group of automotive experts. Best Automotive in Jacksonville hands down. Ill be coming back for all OBS work.

I usually dont let other mechanics work on my personal vehicles but after having front end issues on my firebird I couldnt figure out i took it to them. They figured it out in about 5 minutes and did an amazing job with the alignmen. This will be the only shop Ill be taking any of my cars from now on. Great customer service

I took my Altima there for servicing, they found a few issues and was very professional, courteous, and explained everything from top to bottom, I highly recommend otto motive to everyone and definitely will be taking all my other vehicles there for servicing and repairs also....

These guys did a great job on my truck. Worked within the timeline that they estimated, provided updates, and did a great job explaining what was going on with my truck. Ive already recommended them to all my family and friends....a trustworthy repair shop, rest assured!!!

Friendly and TRUSTWORTHY mechanics. Hard to find a place like that these days. With cars getting more and more complicated, its hard to know if your car really needs what the local mechanic says or if theyre just looking for a bigger bill. They’ll tell you if your car really needs something or if it can wait. Awesome service

I went here because my car was acting up and I thought it had something to do with the brakes but once I got here, Jason, who worked on my car told me that my brakes were practically brand new still. He could have just said nothing and let me pay for a $200+ brake job I didnt need. He also discovered that Discount Tire had three of my tires way out of balance even though they allegedly balanced them a week before. Its very obvious Jason knows what hes doing. Highly Recommend

Ive had dozens of vehicles and have visited a lot of different automotive repair shops over the past 30 years and this shop is at the top for customer service, follow-up, and great mechanic work. Timeliness for an automotive shop is critical and they were able to get my Ford F350 in and out with superb quality of work before the deadline I had to go tow something with the truck. Id trust sending my wife or daughter to this shop since Ive seen that they will only do what is needed and dont push things that are not. In my dealings with them they are ethical and great mechanics, two things that are hard to find in an automotive repair shop in Jacksonville or anywhere else. I highly recommend Otto Motive.

They take great care of our 15+ truck fleet. Ever since we started using them our fleet has spent less time in the shop and more time on the road making money!! No job is too big or too small OTTO does it all. Thanks again guys.Brandon.Fleet manager Village bread & bagel.

Kind and trustworthy technicians + a sweet pup named Sadie making sure things run smoothly. Clean shop. Family run. If you’re into affordability, efficiency, and supporting a local family, go to Otto Motive.

Simply put this an A+, 5 star place to come for all your auto needs. I literally could not ask for anything more out of a mechanic shop. From the time I called to make an appointment to the second I picked up my truck, I was taken care of. Everyone I dealt with went the extra mile to make certain everything was 100% taken care of and inspected. This was my first time using them for repairs but it certainly will not be my last.

Great customer service! Mike and Jason are honest and super helpful. They won’t tell you you need anything you don’t really need and won’t recommend doing any work that isn’t necessary. That said, if you want to upgrade to performance parts, they will also give the best recommendations for that as well. They really listen to their customers and aacommodate your needs.

All around great experience at Otto Motive. Staff very friendly, not pushy at all. Shop is very clean. Came in with a brake problem and they had me back in the road in a few hours. Rotated tires and recharged AC while waiting for parts.

These guys are diligent, profenssional and kept us in the loop for my repairs. They also have the cleanest shop I have really ever seen. I will definitely use them for all of my 2010 F150 repairs!

My car started driving funny two days before my road trip. Otto Motive was able to get me in the next day to fix my car! The employees are always so kind and professional. Plus their employee Sadie (the adorable pup they have at the shop) is constantly checking on customer satisfaction.

I’m always hesitant to try new places especially when it comes to car repairs, but y’all.... Otto Motive is AMAZING!!! I can’t recommend them enough. I dropped my car off there this morning and they called with an update within the hour that SAVED me $400!! They are professional, honest, and very friendly! I will definitely be going back there.

Great place to get your vehicle repaired, professional, friendly and great work!

Love them! Wish I could bring them with me to Tampa!

Great shop. Honest worry free shop that will fix your car right.

Very accommodating and expert technicians resolved my issue the first time. Easy going and friendly staff. Highly recommend this local business for all your automotive needs. I’ll be a return customer!

Very welcoming and friendly staff. I walked into the office and was immediately greeted. The mechanics were extremely knowledgeable without being intimidating. I got the help I needed and was in & out.

Great new local business. I am very impressed with the professionalism and expertise within this shop. I will be getting all of my auto motive needs taken care of with these guys. New shop but experienced staff.

These guys do quality work at fair prices. I have a diesel truck and wife has SUV. They have done work on both of our vehicles and got us back on the road in no time. The shop is almost like a white lab coat setting. Highly recommend! Go Otto Motive!

Professional, efficient, and friendly! I will definitely be bringing my vehicles here from now on and recommending this business to friends. Its great to have a place to bring my vehicle that I can trust.

Reliable and trustworthy. The mechanics are professional and knowledgeable. I would definitely use this company again, and recommend them to all my friends and family.

I brought my car into Otto Motive for an oil change. Bodo and Jason were professional and knowledgeable. Affordable and honest service. I will definitely be going back and recommending to family and friends.

I recently took my vehicle to Otto Motive on Philips Hwy for one issue, they informed me of the real causes of my vehicle driving funny. Found the parts I needed and serviced me in 1 day, and charged me a very good price. Theres not a better feeling to drop your car off and be able to pick it up when you get off work. They are very professional and respectful and for that I will return and I advise anyone else that want A1 service to do the same. Also they have Sadie there to keep you entertained while you wait...you will just have to visit to see who Im talking about. Thanks Guys!

Knowledgeable mechanics, fair prices, wonderful service. Went out of their way to help me with my car issues. Thank you!!

Took my truck to these guys after getting nickle and dimed by my old auto mechanic. These guys were straight forward and honest!!! I love how the not only looked at what I was requesting but the they told me what I should expect next. I will be back for sure!!! Keep up the good work guys!!!

Wonderful place with honest professionals who take care of every client. You don’t need to take your vehicle(s) anywhere else. Now stop searching google and get over to see them!

5 Star Ottomotive shop. State of the art technology with down home customer service.

I don’t give out 5 star ratings to mechanics very often because I have had so many bad experiences. Bodo and the guys at Otto Motive are 100% the real deal. They have done a lot of work for me. I don’t see any reason to try anyone else in Jax.

Be proud to support local business! Family owned and operated by two native brothers to Jax. Very professional and cost-effective work. Highly recommended!

Otto motive is great shop to bring your fleet or your daily drivers to. The staff is very friendly and very willing to take care of your automotive needs. Bodo, Jason, and Mike are very knowledgeable Techs and their work is top notch. I would highly recommend them to you. If you need a fast turn around? Bring your vehicle here to OttoMotive!

Friendly staff, easy to work with, clean & brand new shop. Called me with options and pricing to help us decide best option for our Mercedes SUV. Highly recommend!

Excellent place to get any kind of maintenance done to your vehicle, took my 2011 GT500 in for a complete rebuild of the engine and could not have picked a better shop to deal with, always kept me updated and in the loop of what was going on with my car, excellent crew, good clean shop, great communication, overall great experience.

I was three days from going out of town for vacation and my truck started acting weird. Dealer where I purchased my truck and who has done all of my service work could not get me in before I left. I called Bodo and they saved my trip. dropped my truck off Thursday morning, by noon they had diagnosed the issue and order a new part. truck was finished later that afternoon and I was able to pick it up after hours. top notch from the guys at Otto Motive!

The guys here are always professional, knowledgable, and awesome!!

Otto Motive was amazing! I highly recommend Jason and Bodo for all vehicle needs, they were extremely friendly, honest, and welcoming. It was my first time there and I will be going for all future needs.

Fantastic service. Highly reccomend

Great mechanics and great guys! Would recommend for anything from an oil change to any other car issues.

Wow what can I say about the wonderful staff here eveyone was very helpful and friendly. The service was excellent it was so nice to go to a place that wasnt in the business of ripping you off they really provided me with excellent service and they have the cutest dog. If you need any car repairs take it here. Thanks Jason,mike,bodo for making a difficult process so easy.

They do all of our fleet vehicle work for yellowstone landscape, these guys are by far the easiest to work with super nice and very good at what they do. If you dont give them a chance you are missing out

Forget the rest! Treat your car to the best! These guys kill it and Sadie is the coolest!

Its nice being able to take your vehicle in to a place you trust. Honest and hardworking staff that never makes you regret using them for all your vehicle maintenance.

Ottomotive is the place to go for auto repair and maintenance. I needed a noise fixed on my car, not only did they replace my belt, but found some bad pulleys that would have caused my belt to wear quickly. The car was fixed in a very timely manner. I will be going back for all car service. Good Job Ottomotive!

They are excellent! Really looking out for the customers needs and safety. GREAT JOB!