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Expert Automotive Jacksonville
10221 Beach Blvd #3, Jacksonville, FL 32246, United States
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Expert Automotive Jacksonville
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Gi
Review β„–1

Wow, what an experience. I truly have been moved and inspired. These folks have really taken automotive service professionalism to whole other level. There patience and understanding and belief of doing it right the first time is impeccable. They put your safety first in your vehicle and truly like doctors give you the ultimate operation on your vehicle at an honest and sincere price. What can I say truly get your vehicle there to them and give them the chance they need to show their true workmanship. I truly will be taking all the family vehicles here first. I highly recommend them to give your vehicle the life it deserves. Truly has been an honor. Thank you Team Expert. πŸŽ‰

Me
Review β„–2

Expert Automotive has been the best mechanic shop by far that I’ve ever encountered and used. They are superior with customer service. They are honest and their prices are more than reasonable. I’ve actually enjoyed working with them as they have been working on my truck that’s been a nightmare to fix. But they have been very patient and have given the term TLC a whole new meaning. If you have doubts about your own mechanic, just take your vehicle to Expert Automotive and let them help you. They are very knowledgeable and go beyond the normal for the clients needs. I can’t say enough about them. They are AWESOME!!!!!Melanie S. Jacksonville, FL.

Wa
Review β„–3

Horrible service. Did not fix my car. Proceeds to over charge me $3,500. David the guy that works there is horrible scammer and proceeds to overcharge for everything. Horrible with customers. Will try to get you for everything you got. Had a brand new radiator and 2 new tires rear tires. Tells me my brand new radiator installed by the dealership is leaking and is outdated needs to get replaced for $2,500 and that all my tires are also running low. (My 2 month old brand new tires ) I just went there for a simple A/C fix.

ri
Review β„–4

Took my Dodge Viper there which isnt your typical car... the guys took great care of me and were super knowledgeable about high end cars and took excellent care of it while it was there waiting for parts... price was very reasonable too! David was very good at communicating mechanical issues and makes the process very easy and comfortable. highly recommend!

Ju
Review β„–5

HIGHLY RECOMMEND!!!!! Great experience at Expert Automotive. Kenny was an amazing help and the crew got my truck in and out!

Ky
Review β„–6

As soon as you call this establishment you will see how professional they are! Immediately upon entering I was greeted with a friendly smile and they took care of all my needs and even did a little extra I highly recommend this business for any of your automotive needs thank you for making my car ready for the long road trip I have coming up tomorrow!!- Kyle

Kr
Review β„–7

I would highly recommend this place! I came in for an oil change and wanted a price for new brakes and rotors. David was amazing and super helpful with getting me the best price possible! Super friendly and great service from start to finish!

Va
Review β„–8

They were able to repair issue another mechanic wasnt able to find. This is my sons car and its important to have a trust in the mechanic doing the repairs. Feeling trust they are there to do an honest repair at a reasonable cost. They will definitely get my return business and referrals.

Au
Review β„–9

Great experience with the guys at Expert Automotive! They were extremely flexible with my schedule and my needs as a client. They quickly got me in and out. They are extremely knowledgeable and honest! Will most certainly be returning to them for all of my car needs/upgrades/repairs!

Br
Review β„–10

Excellent service and a great deal of knowledge and experience. I Highly recommend them for all your automotive services. Honest up front pricing not trying to sell you services you do not need like a lot of shops

Ho
Review β„–11

They were very efficient and got the job done quickly. Very professional and straightforward with what is needed. I would go again and will.

An
Review β„–12

David was exceptionally professional, considerate, communicative, and hospitable while I waited. Ken provided a personal diagnosis and trustworthy recommendations.

Yo
Review β„–13

If you are looking for THE mechanic... you found it. By far the best customer service + no rip off(crazy, huh? ). These guys know what they are talking about. Yes, they are busy and yes, they cant always book you in at your convenience.. but they will do their BEST to get you in as quick as possible. They will not hold your vehicle any longer than necessary. Just stop searching for new mechanics right now because you just did. You wont regret it... unless you actually enjoy getting ripped off and wasting time.

Br
Review β„–14

This place is AWESOME!! I brought my car in for a transmission issue/ engine light..and it was diagnosed for those issues. Instead of them taking advantage they were completely honest with me and provided me with a FORD bulletin for a recall regarding my car and it’s transmission!!! Ken and David are awesome and very kind as well.Even though they didn’t actually fix my car because they referred me to my maker.. I would definitely recommend this place for anyone! These are the type of ppl I would trust to service my car any day!Thank you guys!!

Ro
Review β„–15

Absolutely awesome...no nonsense repairs, reasonable prices awesome staff. This is my new go-to auto repair facility.

Fu
Review β„–16

Very professional and honest business practice. I couldn’t believe how much they helped me save money by just being transparent and upfront. I saved $300 by taking my car to them. I would challenge any investors to invest in the expansion of Expert Auto.

Ry
Review β„–17

Everybody was very professional and the work performed was good. Had 2 cars here for repair. 1 for transmission and the other for engine work. Both cars are running strong.

Za
Review β„–18

Pretty straight with the facts. Let me know what needed to be done and were honest and friendly! Took my Honda Fit in for a cv axle replacement, works like new!

Vi
Review β„–19

Great people and good prices.

Lu
Review β„–20

Amazing service. I drive all the way from yulee to have work done here. They go above and beyond to make sure the job is done right

Ru
Review β„–21

After some mis understanding... i went in and spoke with ken about my problem. Although he was busy, he took the time to look at my car and said he would fix it.. the man stands behind his work and his word. Im glad i was able to work it out. Mr. Ken is a stand up guy.. im taken my truck in on friday, and hopefully it will be all done. Thank you mr. Ken

br
Review β„–22

Fast, friendly, honest, didnt take advantage of me being a woman and try to upsell me. David was so easy and nice to talk to. Will 10000% be back for future repairs!

Pa
Review β„–23

Will recommend, they were honest with there time and price. They didnt come back and have a bunch of extra charges like some places do. And I wanted to wait a few weeks to make sure everything was fine. My vehicle is blowing cold air in July and August, very important in Jacksonville. Im very pleased.

Jo
Review β„–24

The brake power booster went out on my truck, David and the team were freaking outstanding! They allowed me to honor my parts warranty and they installed the new one with no hassle. They are easily the best and most honest mechanics Ive seen!

Ma
Review β„–25

β˜ οΈπŸ’€β˜ οΈπŸ’€β˜ οΈTook my vehicle in specifically to get my bearing checked out on my driver side in the front end and after sitting there for an hour their mechanic came back and told me that there was nothing wrong with my wheel bearing or my hub now my vehicle is broke down because the bearing that was faulty and eating itself ate the hub and jacked my car up almost beyond repair. Catastrophic. Thank you for lying too me and sending me on the road too drive around with my family in a deathtrap.

Sh
Review β„–26

Fixed our truck and have an awesome warranty. They provided awesome service and found an issue that other mechanics had missed. Highly recommend them. They have definitely earned our future business.

Sh
Review β„–27

Ken and his crew were excellent. They had my vehicle ready in the time frame they were given. Ken and his staff are courteous and very helpful.I will be taking my vehicles there from now on.

Ro
Review β„–28

They got me in last minute and really made me feel comfortable with the repairs. Cant thank them enough.

Ms
Review β„–29

This company is amazing my car got broken down I had them do a diagnostic test it was honest to me very understanding couldnt get my car towed the same day back home because my insurance would not cover it they hold my car for free gave me enough time for I could get it towed back to the house they very understanding and kind hearted people I truly appreciate it helped me a lot

Co
Review β„–30

Even the dealer couldn’t fix my car but these guys are top notch. This is where Jaguar takes their Jaguars to get fixed.

Sh
Review β„–31

Very honest repair shop. Got a quote on replacing complete AC system... compressor condenser expansion valve and evaporator. Once they ran the diagnostics it only needed a expansion valve a a/c assembly line and a/c suction holes saved as a ton of money. Fast service and very good customer service. Thank you David and service technicians.

Ka
Review β„–32

The service was prompt and professional. Being a female I felt confident I wasn’t being ripped off. I went to a shop before this one and was quoted over double the price!!! The shop was clean and I felt comfortable waiting while my car was being worked on. Dave in the front was very hospitable and I will recommend their services to anyone.

Jo
Review β„–33

David and all the mechanics are great. They took my car in and had it diagnosed an hour before they closed. They are honest and fast. I will deff go again! Thank you guys very much.

Je
Review β„–34

Salt is the best mechanic I have dealt with! Had me in and out in no time!

Lj
Review β„–35

THESE GUYS ARE AWESOME!!! Took my college aged sons 2008 Mazda3 in July 2020 for a problem with noise coming from the a/c compressor. A little back story, we previously took it to a well known establishment on Atlantic Blvd near Southside Blvd and they said it was the compressor and wanted to do an ENTIRE a/c system replacement to the tune of more than $1k. We got a 2nd opinion at EAJ. They diagnosed the problem and it turned out to be a faulty connection in the control panel inside the dash! They showed my son what the problem was and told HIM how to fix it. He went to the junkyard and spent less than $20 and a little sweat equity, fixed it and hasnt had a problem since! These guys are HONEST and very reasonably priced. Thank you so much EAJ!!!

Em
Review β„–36

Amazing people. Dropped my car off at 7:30 am and done by 1! So quick. They call and text back very promptly. Owner is very nice. This is a great place. Will definitely go here again, cost me a 1/3 of the dealership price.Thanks again!

Lo
Review β„–37

I was stranded in Jacksonville, Fl with my Hyundai and they fixed my vehicle and made sure everything was in working order for my drive to Indiana! Great friendly service and great pricing! It’s good to do business with a company that can be trusted, especially in the automotive industry

Ma
Review β„–38

These guys are awesome!!! Very good experience with this vist!!! Didnt have to pay a ton for an easy fix!!! Plus for being Veteran owned!!! And the best part guaranteed labor for life and parts for a year!!! Truly a golden rule company these guys will go the extra mile to guarantee your satisfaction!!!

Ju
Review β„–39

Friendly service and staff knows their stuff. Loved it

Ka
Review β„–40

A very professional and upfront experience. Very happy wirh my Nissan Altima repairs I will use Expert Automotive for all my car needs.

Da
Review β„–41

Im very pleased to find a great group of mechanics I can trust, and afford. Ken, David and team did a great job repairing my Acuras AC quickly and at a great price. I will definitely be a repeat customer.

Mi
Review β„–42

Best place to fix ur car

St
Review β„–43

I will be returning. Reasonable prices and great customer service. Wish I had discovered this place a long time ago.

Lu
Review β„–44

Replaced two Nox sensors to my Mercedes Benz with excellent service and David Bridda made a professional costumer service to us, he is amazing!

Ch
Review β„–45

Moving to Jacksonville from another state, Expert Automotive has been the trusted shop I can count on to get the job done! Ken is a very knowledgable mechanic that does a wonderful job. Also, David at the front desk gives the best hospitality while giving you updates on your vehicle and finding the best solutions to accommodate you with any issues you may have. Both are great guys that you can trust !! Great Business all around.

Ch
Review β„–46

They have a awesome team. Extremely friendly and professional team. Dave is awesome does a great job to get the best pricing around and his connections with dealerships helps gets the parts needed to the shop extremely fast and thats amazing. They provide snacks and drinks for the wait. I will be returning in the future for any of services.

De
Review β„–47

Excellent service. Great place. 100% recommended. Staff very kind.JESUS is Coming Soon.

Ra
Review β„–48

This is a awesome shop. Took my moms Caddy in on a Saturday. They had it diagnosed promptly. Now just waiting on the part to come in and it will be done. Thanks to Ken and all of his guys there. We will be repeat customers from here on out. All done for a very great fair price.

Ta
Review β„–49

Awesome and very customer centric

jo
Review β„–50

Excellent service in a very timely fashion

Ri
Review β„–51

I have a freightliner sprinter a few shops couldnt even find info online about my vehicleOther shops were expensive.I got quotes from 9 different shops and expert auto was by far the cheapest and they include lifetime warranty on their labor.Expert automotive was the most professional on the phone and in person. They had to due extra work due to my vehicle being old, bolts were rusted . But they honored their original quote without me even asking.I will DEFINITELY be coming back here for ALL my mechanic needs. And I highly recommend them

te
Review β„–52

I drove from Atlanta Georgia to join my ship in Jacksonville once I made it there my car started to run hot on me and coolent was leaking really fast, I manage to get my car to a shop who did a pressure test on my car and told me it was the radiator, this guy quoted me a outrageous price to fix my radiator I look across the street and seen express automotive gave them a call explain the situation to them these guys put me first on the list quoted me a excellent price and got me to my ship on time I’m so bless that David took care of me with no hesitation I look forward doing business with y’all in September keep up the good work fellows I already put your card on the ship board if anyone need excellent auto care.. thanks fellows

Aj
Review β„–53

Great experience when i go in. The staff always makes sure im taken care of.

Ja
Review β„–54

Professional, friendly, and informative. I feel like the team does a great job for a great price. Plus the work is under warranty so you can’t beat that!

Ca
Review β„–55

Top notch service! Got my car right in no hassle easy diagnosis of my issue with fair price quote! No other place around from Palm Coast to Jax offers FREE check of your vehicle most charge 100$ it’s the main reason I will have Ken and his staff repair anything my little β€œViper” needs! You have an issue take it there!

Ri
Review β„–56

Great place, great people, great work and really reasonable prices.

Cy
Review β„–57

Excellent service. I recommend to all no matter the make or model. Great and honest people. Give Ken a call.

De
Review β„–58

Top quality and service. Dealership knowledge for BMW without the additional cost. I will not take my car anywhere else! So nice to know there is still honesty in this city regarding automotive repair. Thank you guys!!!

Pa
Review β„–59

Leaps and bounds the best mechanics and staff that Ive had the pleasure of dealing with. Beautiful waiting area.

Bu
Review β„–60

This where I take my cars for service. I am fully satisfied with their technical abilities. Save here instead of the dealerships!

Ja
Review β„–61

I will now only take my car to this facility. When I called (having no knowledge of what I was talking about) I did not feel belittled, their hospitality was the best I have experienced in Jax by far! David was who I spoke with mostly but every employee I interacted with was great & they fixed the issue with my car. I cannot thank them enough!

Mi
Review β„–62

My Chevrolet S10 a/c went out went to this repair shop. Had an estimate done had my oil changed at that time the estimate seemed high to me so the next morning went to another shop and they were much higher. Took it i at 8 am picked it up at 1 pm Great service honest quality work at an honest price will be getting the inspection things done here will not go to anyone else Have this shop be where you at least get an estimate you will end up doing business with them and the military discount of 25 %off labor was a nice perk

Al
Review β„–63

My husband and I had a HORRIBLE experience here. We were given the runaround from staff. They blamed the car issues on the car age and mileage. However, we found out they broke my tensioner when changing my fan belt. They quickly agreed to fix it for free on the condition that we pay for the part of which they even attempted to overcharge us for. We are sure they damaged more on the car as it will NOT start(I have a new battery). The owner had no explanation for this and only shrugged his shoulders. We will never do business with them again.

Br
Review β„–64

Best auto shop around. Austen does great work. Very impressed.

Li
Review β„–65

Excellent mechanics doing excellent work. Will recommend them to anyone that needs their vehicle worked on. Took in the morning and got it back in the afternoon. Thank you gentlemen

Sc
Review β„–66

I could not have asked for a better experience for my teenage daughters AC repair!!!From the 1st phone call I knew immediately I was dealing with Highly trained and professional people!!!

Ba
Review β„–67

Ken is very helpful and knowledgeable about all aspects of automotive systems with great prices compared to many other repair shops. Master Tech certified would highly recommend this shop

Da
Review β„–68

Unlike any other automotive repair shop in town. These guys offer phenomenal service and amazing follow through.

ca
Review β„–69

They did a great job on my boyfriend’s truck! Quick, reliable, and honest work!

Sc
Review β„–70

Ken knows his stuff great place for all your auto service needs. Very trust worthy and fast A++ kind of work.

Ab
Review β„–71

The staff at expert automotive goes above and beyond everyday to help you. Had my truck fixed in a timely manner and it’s still going strong.Thank you!

Jo
Review β„–72

Great service. Competitive prices. Highly recommend for your automotive needs.

Ju
Review β„–73

Great staff and excellent work! The warranty program they have guarantees quality service. Thanks again Expert Auto!

Le
Review β„–74

Ken and Austen are extremely knowledgable, I have used alot of shops in Jax but honestly nothing compares to the service and price you get when you come into their shop.

Ig
Review β„–75

I have my Chrysler Town & Country 2005 fixing over expert it’s great services and then care about customers thank you so much for wonderful Services and guys work and owner perfect and price is best !!

Ja
Review β„–76

Great customer service! Incredibly helpful and all the work was done quickly.

za
Review β„–77

Had ac trouble in my truck and another shop was not fixing my issue after multiple visits I heard about expert automotive. I brought it to the β€œexperts β€œ automotive and they fixed it the first time! Haven’t had trouble since! Thanks again !

Kr
Review β„–78

Everyone was great, they were able to fix the problem with my air conditioning with no trouble! Totally recommend!

Ma
Review β„–79

Absolutely recommend this place for all your car service needs!!!!! I got an oil change and the wait time was not long at all. : )Thank you Ken and the staff for phenomenal service! I will be returning!!!!

E
Review β„–80

Very helpful and professional. I will take my car there again

Ch
Review β„–81

Great shop, great service, great techs. Highly recommended

Al
Review β„–82

Didnt know what they were doing

Di
Review β„–83

Very friendly and professional β™‘

Br
Review β„–84

Best automotive place in the city

Aa
Review β„–85

Super helpful, great service!

Gi
Review β„–86

Awesome guys to work with!

Information
7 Photos
86 Comments
4.9 Rating
  • Address:10221 Beach Blvd #3, Jacksonville, FL 32246, United States
  • Site:https://expertautojax.com/
  • Phone:+1 904-374-3373
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Engine rebuilding service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–12PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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