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Purcell Tire & Rubber Co
5308 US-61, Jackson, MO 63755, United States
Comments
Am
Review №1

These guys always go out of their way to help me get my family’s 3 vehicles serviced or whatever is needed in a timely manner. This week they were short handed & still serviced my car. I also appreciate their honesty & tell me if something actually needs to be fixed or not.

An
Review №2

Had a great experience with this team. I was coming through on 55 on a Friday, when I had a battery kill on me. It was 90 plus degrees and I had my small dogs with. I was able to get to this place. They were extremely busy, and they prioritized getting me a new battery and on my way. The guy at the service counter and the manager helped me themselves as all their team members were extremely busy, and were extremely friendly throughout. The price was great as well.

Jo
Review №3

They were booked up and still worked our driver in. Extremely polite and friendly to my driver. The price was great as well!!! Hopefully I never have a truck have a blow out in that area anymore, but if I do Purcell Tire will be my first phone call.

Ch
Review №4

We were on our way to Orange Beach Alabama when we went through construction on the highway. We ended up puncturing both front tires due to road work debris. We were just a couple minutes from Purcell tire. Everyone there was very nice and friendly. They got us in right away and repaired both tires for a really great price. We were back on the road and heading to our destination in a very reasonable time.We were very happy and definitely recommend this location!

Ry
Review №5

We went, paid very little to see what was wrong, even some little things were improved w/o charge. Fair cost. We chose to have further work done and received the same good service! 👍 Definitely appreciate the service and timely fashion. Highly recommended.

Ja
Review №6

Junior, Bud and Bob are the absolute best! I’d never take my car anywhere else but Purcell. Low prices, super quick and they take the time to explain everything to you! Best shop ever! Would give more stars if I could, 5 is no where near enough!

Ro
Review №7

Traveling cross country and picked up a nail in my home state of Missouri. Purcell tire in Jackson MO got me in on a busy July 5th and got me on my way. Bob was helpful and friendly. Great service.

Pa
Review №8

Very nice customer service! All service people were friendly and knowledgeable. Will be going back!! Lugnut was a hoot!!!!

De
Review №9

My car broke down on my way home after working night shift. I mange to get my car one mile further to the Purcell Shop. The were not open yet but coue of the mechanics were there with the bay door open. They welcomed me in and took down my information so that I could get home and to bed for work that night.Thank you Purcell. Service was wonderful.

Ha
Review №10

We have a 2005 American Eagle Coach thatwas wandering all over the road.Bud and Matt checked it out, gave me a listof parts. The parts were ordered and Budgave me the date and time. Matt the alignment tech had his work cut out forhim as these are and can be HEADACHES!!!Matt did a fantastic job with our Coachit goes down the interstate straight as anarrow. Thanks to Bud and Bob up front on thecounter and a GREAT BIG THANK YOU TOMATT!!!!Ill always use Purcell for our Coach!!!

Ma
Review №11

These guys go above and beyond the call of duty to make sure your needs are met. There is never a dull moment while waiting for your service to be completed.

Jo
Review №12

Ive used Purcell Tire for my automotive work since I moved to Missouri and have found them to be very good. Their employees are friendly and helpful, they listen and dont treat you like a person who doesnt know anything. They are just all around good people.

Jo
Review №13

Very friendly and professional staff. Work was done well. Fast service

De
Review №14

Needed a patch on my truck tire before work I theychad my in. And out in 30 min

cl
Review №15

Bob is the best..answered all my questions..even called me back twice with answers to questions that I hadnt ask but needed to know..5 STARS

La
Review №16

Had a bad miss in my motor and the mechanic tracked it down and found that my van had a bad coil and he put a new one on and fixed the van,and gave it an oil change. Great service in and out in an hour. Thanks

Sc
Review №17

Blew a trailer tire and lost a mudflap. They had me fixed up in a hour! Great service and super nice people! Thank you guys!

Ta
Review №18

Amazing Service. Very friendly & noligiable staff. Adam Swofford is the best!!!!

Ch
Review №19

Got me in and out at a decent time, and Bob is very helpful and made the visit fun. Would recommend to anyone

Gl
Review №20

I was treated with respect by all staff. Staff was knowledgeable about my vehicle and offered suggestions before moving ahead with work. Prices are fair.

T
Review №21

Knowledgeable and professional. They were able to fit me in without an appointment and completed the work in a timely manner. They kept me informed on the progress and had very reasonable pricing for the work done.Update 3/1/21Once again pleased with their service, able to get my truck in and fixed same day. Would definitely recommend them.

Ja
Review №22

We set up an appointment for last Friday for initial inspection. Results were alignment and replace front brake rotors due to heat warping. Unfortunately, Purcell was short staffed that day and we agreed on Monday morning to finish the repair. The repair was finished ahead of schedule, the quoted price was price paid. Bobby was very efficient, friendly and knowledgeable. Our truck rides very nice now.

Al
Review №23

Guys was fast and price for tire installation was fair. Their waiting room is huge and has dimmer lights tv and free coffee and nice tv

El
Review №24

Im a truck driver, I was running very low on time and needed a tire changed. The second I came here they got me in right away, and not even 5 minutes later they already had my tire taken off and started putting in a new one. I got out of there in 30 mins and for a very fair price. I would of lost a minimum of 4 hours of I would of went to a truck stop, and would of been charged over $400. This place is a good example of how all services across the country should be. Thanks guys!

pa
Review №25

Great service. Great price

Ro
Review №26

Very helpful and know their business and a pleasure to do business with. I cant wait to buy my next set of tires.

Gr
Review №27

Great people, great service, great prices! Bob is one heck of a guy. He tells it like it is and what you’re looking at, then he spells out your options. No BS, just excellent customer service.

Da
Review №28

Not only did the folks at Purcell replace my tire and perform an inspection in a timely manner for a fair price, they also had a comfortable clean waiting area to accommodate my three young children that were with me due to school closing. Top notch

Ed
Review №29

Great service..Wasn’t a lot of BS the other places!

De
Review №30

They worked hard to find the problem and had the car fixed and ready to go. Will use them again!!!

Ja
Review №31

Customer Service was beyond excellent!!! They gave me a very timely quote, scheduled service the next day. They even picked my car up from my work and returned it. The price matched the quote and staff was very informative and friendly. They will be doing all my work. Adam is an amazing representative of the company!!!

St
Review №32

Great place with great products and services with great people

St
Review №33

Great experience. Quick and no fuss. Can’t ask for more.

Sa
Review №34

AMAZING customer service. Bob assisted me with what I needed & was looking for. They did not have my tires but he was able to get them in for me. Friendly people, great service. All of my vehicle needs will now be taken care of by them.

br
Review №35

Purcell tire is very close to my house so they are generally where I go first. Backed by the fact that the staff is always very friendly, quick to turn return repairs, and they keep me up to date with every change and always try to find ways to make it cost effective for me while still making a revenue we both feel comfortable with. 100% of my recommendations!

Ro
Review №36

Bud always treats me right.

St
Review №37

Took my daughters car to do repair and preventive maintenance in preparation for her move to med school. Car was repaired and maintained right in schedule. Excellent communication with the shop manager on needed repairs. Car is fixed right and now her car is not a worry for either of us. Excellent service, excellent communication and upfront honest interaction.

Vi
Review №38

Bobby and Adam are great to deal with. The mechanics can be a little slow but Adam and Bobby have always tried their best to give me the best deal they could. Thank you Purcell Tire

Sc
Review №39

Bob is. great to deal with, honest straight forward, no surprises. Would recommend anybody to go see Bob if they need something for there truck.

Te
Review №40

Bobby and Bud and the guys are awesome! They are very knowledgeable, professional, and timely. I will continue trusting my vehicle with them. They explain car issues where anyone can understand.

Le
Review №41

Purcell Tire is a great place. The service is amazing and fast. They are knowledgeable, friendly and their prices are low.

Ja
Review №42

Always fast and friendly service. Definitely feel like family while Im there

Lo
Review №43

They always do a great job!

Ma
Review №44

Amazing customer service & top notch workmanship! Highly recommended.

Vi
Review №45

Always great service! Purcell is always our number one choice when we have a need for service on our vehicles. They are always quick to take care of our needs and give us options on items that may not need immediate service. Been using them for years and will for many more.

La
Review №46

Definitely the best car service I’ve experienced.

Da
Review №47

Hands down, best dealership in town! Fast, Friendly and Excellent Customer Care.

Da
Review №48

Excellent service, would recommend Purcell Tire to anyone need tire service.

Ch
Review №49

Fast fair and friendly service!

We
Review №50

Great price and friendly service. My only complaint is.... I was told that it would take about an hour and it wound up taking 2 hours and 20 minutes. If I had known it was going to take that long, I would have dropped it off.

Er
Review №51

Purcell Tire was awesome! They did some tire work on my garden tiller. Turn around time was quick, and staff was friendly and helpful. One of the guys even offered to help me get the tiller on my trailer. Definitely recommend this place

Ma
Review №52

I started taking my fleet vehicle there because of location convenience but even if we moved I’d still continue. These guys are top notch. Bob is so welcoming and friendly and I truly feel like they are looking out for our best interest. They always get us in quickly and go the extra mile. I’d recommend them to anyone.

De
Review №53

I havent had a single problem here, there nice they get the job done and reasonable priced I recommend to anyone

J.
Review №54

These guys were great. Bobby went above and beyond to help me after a blowout on I55. They stand behind Veterans also!

Da
Review №55

VERY NICE AND HELPFUL!!!

Ca
Review №56

All the guys at Purcell are great to work with. They deliver for all our needs from tractor tires to lawnmower tires.

Lo
Review №57

They were super nice staff. Helped us quickly get the tire we needed ordered. Installed the very next morning. Price out the door was below the quoted price.

Vi
Review №58

The service was not a long wait time; the service man asked one easy-to-answer question, & the service manager checked with me periodically. Workers were friendly to me when I arrived & when I departed.

je
Review №59

I found a nail in my tire. They were able to get me in quickly the same. Everyone was very nice and professional.

Ti
Review №60

Wonderful people!

Li
Review №61

We had a warranty issue with a tire and Bob took very good care of us. We always receive great customer care with Purcell in Jackson, MoGreat job Bob, thank you so much, the new tires are great!

Ma
Review №62

The guy at the front desk was super! I had front tires on our motorhome out of balance and I was able to talk to the shop manager who asked me some detailed questions then he got the tires balanced he also took time to answer questions I had.I would recommend this shop!

Ha
Review №63

All around very nice experience. Worked me in quicker than I thought they would. Definitely will use these guys from now on.

ca
Review №64

Theyre friendly and fast

Bo
Review №65

Been going to Purcell for almost 24 years now. Would never go anywhere else. The staff is so friendly and nice and they always do a great job on all my vehicles!!

Br
Review №66

Just purchased tires yesterday. So far they are great. Will review those at a later date.As far as customer service, I couldn’t be more pleased. Bob took the time to explain why I was having the issues with my current tires as well as going over the differences in tires I picked out vs. 2 other options. He did not try to sway me one way or the other. He gave me time to research and come to a decision. I had talked to 2 other places prior to Purcell and they just went to the computer wrote some numbers on a paper and sent me on my way. Very cold.I would recommend you start with Purcell and save yourself some time!Update: Tires perform very well in rainy conditions, I’m pleased.Oil changed and tires rotated. They got me in quickly. Pleased with their friendly service. Bonus...Facilities are clean.😉

De
Review №67

My neighbor told me me not to go here because they over price. Well I gave the benefit of the doubt and replaced my front lawn mower tire. It was $40. I replaced the other front lawn mower at Jackson Tire and it was $20. So Purcell charged double what Jackson Tire charged.Also yesterday I needed my truck inspected. Because Purcell is convenient for me and an inspection is a set price by the state I took it there. Big mistake. They failed it on multiple things. Everybody knows dont take your vehicle at tire shops to get inspected because they will purposefully fail you to sell ypu something. I took my truck to Seyer garage today and it passed. So yea I am not happy with Purcell.

Mo
Review №68

They do great job with respect

mi
Review №69

Very helpful and informative.

B
Review №70

My brakes indicated on Sunday that they needed replaced. I went on Google and was given Purcells information. I text them from information on the site, made my appointment for Monday the next day. They called me with the need I had around 10:00am along with the cost, I authorized the service, and I received a text around 12:30pm my vehicle was ready.They went beyond what I originally brought my vehicle to them for, and made i

Fr
Review №71

Fast courteous and professional. I was in and out in no time.

je
Review №72

Great service, competitive pricing. They will definitely have my repeat business.

Ri
Review №73

Outstanding service and staff!

Je
Review №74

They were not punctual with times promised, not able to do all the work, or very clear on out the door pricing. But they made up for it with bending over backwards to make things as right as they could. I would do business with again as long as I was not rushed for time. Quality of work was good and customer service was better...which is a lost art these days.

St
Review №75

Good and fast tire shop!

Se
Review №76

Purcell Tire was great! The staff was very friendly and everything was done very professionally.

Da
Review №77

Greeted when I came in the front door. Bob is friendly and very open to help me. He knew exactly what I was needing and offered an approximate time to complete the task. That estimate was right on the time quoted. Excellent service, thats why Ill keep coming back!!

Br
Review №78

Great service always work my vehicle in when maintenance is due. Nacho bar was great on Taco Tuesday plenty of sour cream!

Cl
Review №79

Just took my Polaris Ranger by to have a tire repaired. They called me a little later to let me know it was finished and could pick it back up. Great, efficient service!

Ro
Review №80

Adam and his team are awesome! Previous experience with other establishments pale in comparison to the care we receive here. No one has done it better than Purcell in Fruitland. Theyre informative, knowledgeable, they give us options, they follow through, and we feel through the whole process that they genuinely care. Hands down, you wont find a better team to work with. And better yet, they wont take advantage of you. Purcell will always receive our business. Period.

Ju
Review №81

Moving soon so I wanted to have my cars oil changed and get it just basically checked out. Super reasonable prices, very friendly, and amazing service. Very fast, very knowledgeable and honest too. And best of all the man that works the front desk is super funny and really helps you understand everything from the diagnostics.

Ro
Review №82

Always great service from the team at this store. They have always been up front and honest and fair with me everytime Ive had work done. Thats why I keep coming back.

Me
Review №83

My husband was out of town and he needed help and yall were very good to give him the help that he needed we appreciate it so much and I give you a 5-star rating these results we hope we dont need your services anymore because that will mean we have another problem but we know if we do my husband was out of town and he needed help and yall were very good to give him the help that he needed we appreciate it so much and I give you a 5-star rating thank you so much and God bless you

Co
Review №84

Matt kasten is the best in the business.

Re
Review №85

They were 5

Me
Review №86

As always I received excellent customer service. Bob is one of a kind. He is friendly, knowledgeable and goes above and beyond to assist customers with their tire needs.

Bo
Review №87

My wife and I were traveling pulling our 42’ fifth wheel trailer. We had a blow out on the trailer tire and needed repairs. Your team went the extra mile with a great attitude right at closing time to get us back on the road with 4 new quality tires. Your team rates above the 5 stars but I can’t click more than that. You helped us continue on to make it to our neice’s wedding without further trouble. Thanks and be blessed!!

Ja
Review №88

Great service

Da
Review №89

Great service. Will be using them from now on for farm and ag tires

Ri
Review №90

Great service!

Ja
Review №91

I was informed that they are “going to pass” when asked to mount 225/45 tires on 17 inch wheels.I’m not sure a place of business can call themselves a tire business, when they can’t/won’t mount pretty standard size tires.

Na
Review №92

My car was making all kinds of racket, shaking, and just plain scary to drive. I took it to the friendly staff at Purcell Tire in Fruitland and they got me all fixed up in no time at all. Now it’s like I’m driving a new car! I’m very grateful for their expertise.

Su
Review №93

Amazing people work here.

Jo
Review №94

I have been going to Purcell and used Junior Shetley for over 15 years. They just solved a complicated problem with my old Land Cruiser. Those guys are the best. Won’t go anywhere else for work on my cars.

Ed
Review №95

Since I brought the tire in to be fixed I thought the price was a little high. Service was great! People were awesome.

Br
Review №96

Very knowledgeable staffExcellent serviceVery fair prices

T
Review №97

I am always pleased with the great service I receive when I go here. Bob was helpful and friendly, along with the rest of the staff. I always get a great price and excellent service from Purcell

To
Review №98

Purcell tire has always been the A+ place to go when you need something done right.

Wa
Review №99

Great place and workers to have work done on my vehicles.

Co
Review №100

I were to have supposedly had nitrogen put into my nitrogen filled tires, ever since then my tires have been fluctuating rapidly. So I’m assuming ear was put into my tires even though I paid for the more expensive nitrogen. I’m very disappointed and I’m afraid to take my car back.

Information
100 Comments
Rating
  • Address:5308 US-61, Jackson, MO 63755, United States
  • Site:http://purcelltire.com/
  • Phone:+1 573-243-5751
Categories
  • Auto body shop
  • Tire shop
  • Mechanic
Working hours
  • Monday:7AM–2PM
  • Tuesday:Closed
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:7AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
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