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ABC Warehouse
960 N W Ave, Jackson, MI 49202, United States
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ABC Warehouse
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Br
Review №1

Our salesman Kevin was very helpful and knowledgeable and NO PRESSURE. He did everything in his power to make sure we could get the washer and dryer set that we so desperately needed at a great affordable price and helped with dealing with financing! All around easiest experience weve ever had buying much needed appliances.

Ka
Review №2

Excellent customer service during purchase.Hoping delivery will be on time!Thank you again, Kevin!

Am
Review №3

Kevin porter was a very nice and helpful! I will come back to see him in the near future for the rest of my appliances. Great experience! Thank you!

Am
Review №4

Kevin was very helpful and got us a discount on a stove because it wasnt exactly what we were looking for, but close enough. Thank you so much!

Da
Review №5

Bought a new washer. Seems like a good price and they deliver the next day!!

To
Review №6

Great deals!! Sales guys definitely went above and beyond staying after closing to finish the deal.

Ja
Review №7

Just visited ABC Warehouse with my wife on Saturday morning to look at some new Televisions after ours died on us earlier this week. Great selection and friendly staff. We found a really great TV which we could afford and left happy. I would definitely recommend checking them out.

Li
Review №8

Todd went beyond the usual salesman requirements when he helped us find the right 36 cooking stove. He was informative and patient with us. It took us 6 weeks to decide what we wanted. After several visits to the store we made our choice . I will definitely be choosing ABC Wherehouse in the future for appliances needed. Thank you Todd!

An
Review №9

I ordered a living room set in March of 2021. I got my lamps, area rug and love seat. My love set broke 3 weeks later. A tech was sent to my house to fix it (back at the end of April) the parts have been sitting in my living room since May, no one has been back to my house to fix it. I am STILL waiting on my couch to be delivered (I have been in constant contact with the store), still no couch and my love seat is still broken! Needless to say, I will never go to this store again....

Da
Review №10

I originally gave Kevin 5 stars for his knowledge of the washer we purchased and how he worked around the pricing for us....however 1 stars is now all the can give. When we went to pick up the unit the following day Kevin and an associate said they gave my wife the hoses the day before!!!! MY wife or I never got them and I dont know why the associate continued to say we had them when we did not.......I hate liars! UPDATE.....Kevin personally delivered my hoses after 2 weeks...I think the associate caused the issue...

Ma
Review №11

Excellent customer service, Todd was topnotch. He went above and beyond!! Open, honest and polite. The kind of service you are in old movies. Well definitely be back if and when we need something.

Al
Review №12

Been awhile since I have been inside the store. My issue is with the delivery of my stove. Very unprofessional. A group of kids that I was about to call the police on, ended up being the delivery crew. Took my patio door out of track, didnt bother to close the door. While kid was putting the stove in (solo), he dragged it across my hardwood floor. I had said that the stove needed to be leveled before putting it in place, but my suggestion was ignored. Why pay for the installation if idiots do it. The sagging pants & calling me dawg. Come on, ABC Warehouse. Your guys should pay for my time & my kitchen floor.

to
Review №13

Very happy with my purchase at the Jackson, MI store and with the delivery and install of my stacked washer and dryer by Trevor and partner. I especially l liked that Trevor was who I first spoke to on the phone to ask questions, he was in the store the following day to finalize my purchase, and he was the one to deliver and install my items. I got the mom and pop feel from a big box store. Excellent customer service!

Ja
Review №14

Nice and friendly. They understood what I was looking for! Very accommodating. Jackson, Michigan location will be getting my repeat business.

Tm
Review №15

Cant sell the floor models and they r booking way out to deliver anything not what you want to hear when you are planning purchasing items. If you want a set they NEVER HAVE ALL OF IT INSTOCK also they check other stores to see if they do but they dont we ordered 3 items they wanted to up sell me a more expensive item bc the one in the set was out of stock at all locations called ourselves and the manager said nope got 2 sitting right here .... so we went to the other ABC in Ann arbor way better service and at least they didnt lie about checking elsewhere

To
Review №16

Had to go to ABC for a new refrigerator. Staff was very helpful and Kevin did a great job!

Do
Review №17

Came in on Aug 26 purchased a living room set spoke with Matt and had a delivery date September 1 was contacted by him Tuesday Aug 31 and was told cant be delivered till Friday September 3 then was notified yet again on September 2 and told it cant be delivered till September 14. Its bull that a business would do this to a customer well abc just lost a 20+ year loyal customer

Li
Review №18

Great and friendly service! Found just what I was looking for and Kevin was so helpful!

Th
Review №19

Todd did a great job for us. We went to five other stores with little or no help. He did not have what we wanted on the floor. So he looked in the back room, no luck. Then he check with the stock in Detroit. He found just what we were looking for at a great price. Would use him again

Ge
Review №20

I never write reviews, so this is my first one. My wife and I purchased a stove, refrigerator, washer and dryer today at the Jackson, Michigan ABC Warehouse. Earlier we had been at 2 large box stores with no success and very little customer service. Our experience at ABC was just the opposite. Todd and Bruce were helpful and ivery informed to assist us and answer every question we had about the products. They were genuinely interested in helping us get just what we were looking for and, best of all, gave us a price that blew out the competition. I will always now check with ABC first for future purchases. This is a real review from a real satisfied customer.

Ke
Review №21

Ive had two failed deliveries that are of no fault of my own. I was guaranteed by the store manager (Kevin) that my w&d would be here on 5/8. A couple days after, I received a call from Matt, stating that Kevin did not fullfil my order correctly, and that my w&d would not be delivered on Saturday. He guaranteed delivery by 5/12. On 5/11, I received a call from Kevin saying that the truck is loaded already and I wont receive my delivery on 5/12. I told Kevin I would be in to cancel my entire order because of this blunder. I receive a call from another manager named Adam or Aaron or something along those lines. He apologized and guaranteed I would have my w&d delivered on 5/12 and that they would call an hour ahead of delivery. No one called me and no one showed up. What a place. I would highly NOT recommend them.

li
Review №22

Kevin Porter did a great job! He was helpful and knowledgeable. ABC also had the largest selection of appliances. I went to Menards and Home Depot the same day and their inventory wasnt as extensive.

Bo
Review №23

Kevin porter was an awesome sales representive.

Ch
Review №24

Friendly and efficient team. Listened to what I wanted and helped me get it. No attempted upsell. Just good customer service!

Mi
Review №25

Seemed to have a good showroom selection but the 2 sets I really wanted were both out of stock in the color I picked out. No ETA of when they will be back in stock. Planned on buying an entire living room set and was forced to shop else where.Salesmen were nice enough, a little cocky for not being able to fulfill an order though. I dont think I will be back anytime soon.

De
Review №26

Kevin Porter was very helpful and polite. No strongarm tactics or pressure. We will be giving them our business again. Thanks Kevin!

Me
Review №27

I like no hassle shopping, and that is what Kevin and ABC Warehouse provided.

Ti
Review №28

Great customer service and very knowledgeable on the products. Kevin got us an awesome deal on a new washer and dryer. I will be going back for a stove!

Lu
Review №29

Kevin was awesome!! Im so excited about my new washing machine! Thank you for the wonderful customer service!!

Fr
Review №30

We bought a washer and dryer from Kevin porter. He was very knowledgeable on the function and efficiencies of all brands. We decided on mid priced units. We shopped around but the service and price is why we purchased from ABC warehouse.

Je
Review №31

Great service from Mike Kinch as always! We buy all TV and appliances from Mike. He is knowledgeable, friendly and efficient!

Tr
Review №32

I bought a washer and dryer and Kevin Porter was every helpful. Im happy with the way he help me and I will be going back again.

Ti
Review №33

ABC Warehouse Jackson location has outstanding service and the best part is the items you’re shopping for are in stock! Other big box stores might have models you can look at, but get ready to wait for shipping and manufacturers weeks and or months out to provide your product. Our sales representative, Todd Pletcher, knows the products and is very accommodating for finishes and sizes of products. We purchased a washer and dryer in December of 2020 and just came back for a new refrigerator February 2021. Todd helped us again with our wants and sizing for our kitchen. Plus they offer in house warranties on all items and internet pricing or better than competitors. Highly recommended and will think of ABC first before others.

Aa
Review №34

Kevin Porter helped me with the washing machine very great guy great customer service awesome person I will be back to get the dryer when I pay this one off thanks Kevin

Dr
Review №35

ABC always has the better deal, they always stand by their warranties. Always a pleasure doing business with them, no matter who you see. Process is easy and convenient. Highly Recommended!

Br
Review №36

Great place and underbid anyone else is price for the products I got. Good people. Bobby and Trevor hooked me up

Au
Review №37

Kevin goes above and beyond for all your needs and concerns he is amazing and takes him timeWe will be back in to get moreAutumn Sager

Pe
Review №38

The staff at ABC Warehouse, specifically Todd Pletcher, were amazing! Todd worked with myself and my girlfriend to pick out the best Range/Oven to fit our needs, as well as making our kitchen complete and beautiful!!!! Todd’s patience and support made our investment one of the best yet!!!! Thank you Todd!

Ri
Review №39

Great people to do business with

Te
Review №40

Very good service with Todd and Jerry at ABC. Only disappointment is that delivery doesn’t include installation.

Ja
Review №41

Every experience we have had with ABC warehouse has been amazing. We bought a washer and dryer in February. Todd walked us through every step and helped us pick the best one for our family size and budget. Last week we bought a TV and Drew was extremely knowledgeable and helpful when making the right choice for us. As long as we can find what we are looking for there, we won’t go anywhere else!

DA
Review №42

Always fast courteous service. Only place we shop. Jerry Sweeneyoutfitted my house twice He is my go to guy, FANTASTIC staff.

Sh
Review №43

Kevin was ver personable and accommodating and helped to get the best price possible for my purchase.Ty, Kevin

Sa
Review №44

Bought a fridge today. Not only did they have the same fridge we wanted from Home Depot but it was cheaper and in stock! No 2 to 6 week wait for delivery!

Mi
Review №45

Very friendly and helpful.

Cl
Review №46

My Sales Representative was over the top, He was patient and even helped me get the beds I have been wanting to buy .Cant beat the prices and shopping experience.Thanks ABC Warehouse .I would refer Family and Friends to themAlways .

Pa
Review №47

We always get great service when we go to ABC, they take care of us and keep our budget in mind!

Mi
Review №48

Excellent thank you very much Kevin

Ma
Review №49

Great service from Jerry Sweeney when I bought my new washer and dryer.

st
Review №50

Bought a new washer. They price matched a local competitor and Kevin Porter was prompt and very helpful. I love shopping ABC because you do not have to go searching for someone to help you. Thanks again Kevin Porter store 23.

Se
Review №51

I always go to Jerry Sweeney and Mike Kinch for whatever I need. They are very knowledgeable on all their products and no one can beat their prices. Been going to this ABC for al.ost 20 years.

Mi
Review №52

Fast and friendly service.

Mi
Review №53

Loved how we were helped at ABC. Always go back when we need any appliances! My number one go to store!!

Jo
Review №54

Very helpful and friendly service. They were polite and courteous.

au
Review №55

Love my new appliances. Thanks Jerry Sweeney and Mike

mi
Review №56

Todd Plecher is the man great service with a smile... When you want a deal this is the place to go and they stand behind their inventory...

Jo
Review №57

We love our new tvs. Thanks Jerry Sweeney.

Jo
Review №58

Great place to go for great prices. Bought our refrigerator from Jerry Sweeney

Ni
Review №59

Staff was friendly and helped us the entire time.

bi
Review №60

Great place to buy appliances and electronics. The customer service is always top notch.

Ky
Review №61

We worked with Drew Defay. He helped us for as long as we needed making sure we got the washer and dryer we wanted. Very impressed. Will be back again.

Jo
Review №62

I was not at ABC, I was at oakman with the wife.

Ki
Review №63

Drew is an amazing salesman and person! Such a sweetheart and so helpful and very informative. I definitely would recommend visiting him for any and all appliance needs!

Li
Review №64

Absolutely Great service. We bought a floor air conditioner . Didnt work that well. Mike went out of his way to help us and make sure we got a better one that would cool are place down much better. Thank you Mike for the exceptional service. I would recommend him and this store!!!! I will be calling corporate to tell of the great service!!! THANK YOU!!

Br
Review №65

Best Customer service in town by Manager Kevin Porter, do not overlook ABC Warehouse for any TVs, furniture, appliances, etc.. best in town !!

no
Review №66

I stopped by here today- the stereo my parents got me for🎄Christmas last year was acting up (under warranty) the gentleman was nice enough to swap out my stereo with another one; even upgraded it to a slightly better version of the same stereo instead of having to wait 4-6 weeks for it to be sent back to the supplier for repairs.i only give them ⭐️⭐️⭐️because, the stereo comes with instructions on how to program the steering wheel controls for the radio 🙄they told me that it would be another hundred dollars for the part to make that work and also 🤦🏼‍♂️ didn’t reconnect my rear view camera instead told me that “the camera was bad” when I got home I unplug the camera and brung it inside reconnecting it, and it works just fine👎🏼

Br
Review №67

Prices not competitive. Bought a freezer some where else at half the price

Cy
Review №68

Great customer service! They were able to help me find what I needed.

Je
Review №69

Very helpful staff

Am
Review №70

I shopped there from a very early age in life and,, well now things have changed for me as well with this company. Overall the customer service is great for what can be done on the levels of how. The atmosphere is good, laid back and not a pack of wolves all over you,, it make you feel at home and comfortable. Knowledgeable staff with years of experience

An
Review №71

Very good servicrservice

Ro
Review №72

Good prices and a decent selection on most items. Easy financing. Friendly staff and customer service. They will even price match if you find the same item some place else for less! Knowledgeable staff that can answer all your questions, usually better than some of the big chain stores. My only 2 complaints would be is:1. Sometimes the sales people are a little too friendly and wont give you space to make a decision. Ive had to ask for them to give me time to look/discuss it.2. I wish they carried computers and cellphones like the big chain stores.

Ba
Review №73

Had what we wanted. And gave to us at a great price. Thanks .

He
Review №74

So while I was looking g threw items to grab for Christmas presents for family members and needed information, mr. Todd was there to help me along the way and help me with all my questions I had.

La
Review №75

Always great low prices...

Ma
Review №76

Prejudice store. I came in with my grandmother and had no need for anything so I decided to patiently wait at the front for her to be ready to go. Had an old man with glasses proceed to stare at me every 5 seconds as if I was going to steal WHICH I HAD NO INTENT TO because frankly I have money, and then to go as far as call someone over to watch the display of cheap items as he went on a cigarette break. He literally whispered to the guy about me and they both looked directly at me. Not to mention the other workers looking at me. If you guys were that pressed about me standing there “looking suspicious” you should’ve asked if I needed help.

Da
Review №77

I’ve shopped at this store for over 20 years. great people with professional attitudes,, (others could change some) and each one of them are very knowledgeable on any product I’m looking for. I ask for Amanda (the majors manager) and if she isnt available I make sure to get a different manager,, but Amanda is my go to and she does her job Like a sales person is suppose to and as in a boss

je
Review №78

Everytime Im in there is always amazing and the people are extremely helpful, Ive contacted Amanda McClure for several of my needs, shes been absolutely fantastic and extremely helpful in everything. I would recommend everyone I know to go to her.Thank you Amanda you have been a great help.

Ju
Review №79

There stocker Mike is a hard worker and honest. Keep up the good work.

Sa
Review №80

Amanda in the Jackson store was great to deal with, she is very friendly and knowledgeable about the appliances and warranties that the store has! I was extremely happy to of dealt with such a great person, she helped make my purchasing experience an easy and pain free! Thanks so much again Amanda!

Ro
Review №81

We have purchased several large appliances during the last 10 years at ABC. Always have asked for Jerry Sweeney as his knowledge, product understanding and expertise has served us well. We will continue to shop at ABC in the future as we have always had excellent quality, service and low prices from your company.

Br
Review №82

I love shopping at this store. Everytime I come in Im always greeted with a smile. Amanda has always been helpful at getting me exactly what I need and she has always done it in a professional manner. I highly recommend that anytime you shop there you seek her out! You wont regret it.

Ti
Review №83

Friendly, helpful and very curious. Thank ABC Warehouse!!! You came through AGAIN!!

Pa
Review №84

I love Jackson ABC Warehouse. My family always works with Amanda. She does a great job making sure you are getting the best service and product. I have never been disappointed. Thanks Amanda

GD
Review №85

Awesome place. The 90 day same as cash option is dope

Tr
Review №86

Ive been going there for yrs love that place love Amanda she is the best always gets me what I want / need and if I ever have any problems she always make sure they get taken care of and that Im happy with my service. Shes awesome at what she does. Id give her a 10 star rating!!! 😁

Me
Review №87

Excellent service

Ja
Review №88

Amazing service. VERY informative and helpful staff. Amanda was helpful in every step of the way . We have returned many times now and purchased much of what is in our home.

Ka
Review №89

The salesmen are great - funny & super helpful. They know their stuff! And they dont pressure you, which I love. I dont want to walk into a place & be followed around like a puppy begging me to buy something, but I always want them nearby to answer whatever questions I might have. That was exactly what I got from the salesmen (and women!) at the ABC store in Jackson. I got exactly what I wanted, had it delivered on time & with a smile, and got a great deal! You cant ask for more than that.

Cu
Review №90

Managers were extremely helpful answered all my questions and pointing me in the right direction

PA
Review №91

Every time I go there they have the product that I want and need at a very good price and they dont push it hard on warranty neither .its nice if you dont use it for 5 years you get some of it back for store credit thats excellent. I think Amanda does an outstanding job at the store shes very pleasant and she helps you anyway she can it get your price your product for you and explain to you why you should have a warranty which makes good sense I give you store a rating five is excellent.

Ja
Review №92

Bought a sealy mattress one year ago. The box frame and mattress went bad (which I understand nothing lasts forever) and it has a 10 year warranty. Called and got the claim started had to wait awhile before the inspectors had to come and take measurements. They said this was the second one of the day already and it was only noon. Got it taken care of following by the next day with a call saying that the claim was accepted and a replacement would be issued or could come into the store to look at something different. Replied back saying saying we would come in and see if we have another option. Went to the store that day and mike was the sales representative that sold the mattress to me and was the one that called. Me and my wife go in and we walk to the mattress section. He approached us and right off he said if you go to something different you will have to pay the price of higher and if it’s lower they can’t do it and if they could I would not receive a difference. Ok well I guess that was a waste of a trip we said well guess we will take a replacement. Walked to the counter and he said they didn’t have any box frames in but would get in on Monday or Tuesday and would be sent out for delivery by Wednesday guaranteed said he would call Monday or Tuesday never heard from him. Called Wednesday morning he was not in so he called me back and didn’t have any idea what I was talking about. He didn’t even know that I was getting new box frames. Said that he would give me a call whenever they got the box frames in and could set up yet another delivery date. What a hassle waiting for a call back from the regional manager. Will never return!

Ju
Review №93

Marc did a great job explaining the products. Sold us on a whirlpool washer and dryer set when we only went in to look. We didnt feel pressured at all. Explained the ins and outs of the warranty. Very happy experience.

Br
Review №94

Thank You to the Sales Person for telling me to go to Best Buy for the Washer and Dryer I was going to buy from you. Saved OVER $250 with them.Update:I called the number with no answer, just rings and rings. You Rock ABC.

li
Review №95

Amanda has been excellent in assisting my mother with all her needs. She shows compassion and that is very hard to find nowadays

Li
Review №96

Your employee Amanda at your Jackson store is an awesome person that has went out of her way to help me and my family members in purchasing items. Whenever I have had a problem she has made things right which I will keep coming back to purchase merchandise & I have recommended her to others also.

Xa
Review №97

Amanda McClure is the one that makes this store successful! Always works with us on all our purchases and very is very knowledgeable on all products.

Pa
Review №98

Always been a great experience shopping at abc! Great deals and very knowledgeable staff! And the GM Jerry Sweeney is the nicest guy around!

Ch
Review №99

Great customer service! Amanda and mike have always been helpful and friendly! 10/10 will shop again.

Sa
Review №100

Drew was an excellent salesman..no high pressure😀

Information
13 Photos
100 Comments
4.1 Rating
  • Address:960 N W Ave, Jackson, MI 49202, United States
  • Site:https://abcwarehouse.com/
  • Phone:+1 517-788-7400
Categories
  • Appliance store
  • Camera store
  • Car stereo store
  • Electronics store
  • Furniture store
  • Kitchen supply store
  • Mattress store
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:12–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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