The sales manager Shane was great! He was friendly, attentive and FUN. He also repaired my old sunglasses I bought a long time ago. He was all by himself at the store and took good care of each customer. Great job, Shane!
Shane is very friendly, helpful, and knowledgeable. Helped me make the right decision on the right pair of glasses for what I want to use them for. Love my new glasses!
Shane was very helpful and even suggested a pair of glasses that I ended up taking home. If you ever go here ask for Shane
This is my 3rd pair of sun glasses that I have bought from this location. The staff is great and Shane was absolutely amazing! Thank you Shane for helping me get the right pair of sunglasses!!!
Elena was very helpful. She fixed my problem and found solutions. Great service ty Elena!
👍🏼🤩🙂🤝 awesome!
Very very friendly and helpful staff!
I bought two sunglasses for my child on the 19th. But the child did not like it, and it was time to return. I didnt even know if I had a problem with the sunglasses lens. When I went to return, the manager (Elias Haddad?) Said there was a problem with the sunglasses and he could not return it. I only showed the case to my child and I didnt open it.
The employee named Cole was extremely rude and showed no interest in the product he was selling. He took a long time to get me the product I was asking for and had and attitude when doing so. I will never go back to this sunglass hut again, and I strongly advise anyone that shops there to avoid days when this certain employee is working.
Brenda Omeda of Irvine Spectrum always gives amazing customer service...Highly knowledgeable with the products, excellent eye for fashion, very curtious & friendly with a smile...
The prices are high, the staff weren’t friendly and the sales are always terrible.
Its very small with a limited variety of frames. I find that the workers here like to talk amongst themselves. Its not that I dont like sunglasses hut (I purchase from the ones at Macys thanks to the coupons they mail out for MACYs specific sunglasses hut) but if you find yourself in need of some sunglasses at the Irvine Spectrum do yourself a favor and visit Chili Beans!
Many great designs and makes, like Maui Jim
Hopeless customer service . Never going back to this store.
Big selection, though pricey
Good collection and friendly staff