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Garage Door Doctor
1725 S Franklin Rd ste b, Indianapolis, IN 46239, United States
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Garage Door Doctor

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Review №1

I waited 4 or 5 months to write a review, ( I seldom write reviews) because it wanted it to be fair to the company and any potential customers that may be considering them.I needed a total replacement ( 16 ft door, tracking, opener, etc)They came out, gave me an exact estimate, which was VERY reasonable, scheduled it the following week. The tech was very professional, and efficient. I would HIGHLY recommend this company for your garage door needs. VERY SATISFIED. Thanks to you all for your hard work

Er
Review №2

While the door took months to manufacture thanks to Covid and supply chain issues. The final product was well worth it. The installer was extremely detail oriented. Hoping it will be years before I need to have any repairs but when that day comes Ill be calling Garage Door Doctor.

Li
Review №3

Just wanted everyone to know what a great experience I had with this garage door company about an hour ago!!! We called them this morning and they came this afternoon. Jaclynwas my technician and let me say girls rock!!. I needed a spring replaced, struts, etc. She was very courteous, professional and also arrived early which was perfect. The Garage Door Doctor comes highly recommended....ThanksLisa & Derek Lawrence😊

Ed
Review №4

The installer was timely and thorough. I had an estimate from another overhead garage door company which I felt was way too high. As it turns out I got a better deal and saved money. I recommend Garage Door Doctor for all your needs. Honest and trustworthy.

Ke
Review №5

Quick, friendly, professional service. Communications were great. It was after hours, my garage door was stuck in the open position. A technician came right away, arrived right when they said he would. He did a great job repairing the door and got it working again. Will certainly call again if I ever need additional work done.

Ab
Review №6

Ryan, my technician, was friendly, helpful, efficient and knowledgeable. If he is an indication of the rest of the Garage Door Doctor team then I know they have an amazing company. From the beginning they were straight forward and provided a quick turnaround time. I highly recommend you go with the Garage Door Doctor.

Ma
Review №7

Our service technician, Ryan performed exceptionally well! He informed us of our options for the repair, cost, and information about maintenance for our door. He was very respectful, efficient, and polite. I would highly recommend Ryan!

Ke
Review №8

I filled out a request from Garage Door Doctor to have my broken garage door springs replaced late Sunday around 5pm and got a quick response asking about my availability. I responded and received my choice of two openings on Monday Oct 18. I selected 1-4pm and got an immediate confirmation.My Tech called me at 12:30 and wanted to know if it was alright to come earlier than the appointment. I replied no worries, come on over.He inspected the complete opening and recommended I replace the cables in addition to the springs, which was a minor amount. I had him replace the door bottom and found out the last service company nailed the split door bottom in several places.I got an initial price which was very reasonable and got an additional discount for being a veteran. I have him the go ahead to start and he finished within the estimated time he gave me. We inspected the work and I found the door actually sealed properly because the door seal was properly installed and the door sealed better at the sides and bottom.Needless to say, I’m a retired mechanical engineer and very picky. So in summary I was impressed with the fast response to schedule on a weekend to meet my service needs, arrived on time and allowed an earlier appointment, performed the work on time and with outstanding results.I would not hesitate to recommend my Technician Ty Adams. He takes pride in his work and is a real asset to Garage Door Doctor.

Jo
Review №9

So thankful they were able to get here same day and on time. Our technician Ty did a great job! He was very polite and respectful and loved our dogs to! Our garage door is in great shape now thanks to Ty! I appreciate the quote provided for a new door to. We will definitely use Garage Door Dr for a new door installation in the future! Thank you!!

Ja
Review №10

They were great. Had a tech come out Saturday after the door broke Friday night. Quote was reasonable and they said they could have it done by the end of the week. Got a call Tuesday to schedule for Friday 1-3. Received notification at 12:45 that tech was on the way. They got there at 1 and were done quickly and their work was top notch.

S
Review №11

My maintenance call was with Ryan. He was very professional and answered my many questions. Ryan explained future maintenance that I may need as well as what he was doing. His help was invaluable and I would highly recommend this company. I’ve used this company for over 4 years and have been very happy with their service.

Br
Review №12

Chad did a great job with install. He was friendly, professional, and explained everything well. I will definitely be using the Garage Door Doctor for any future garage door needs.

Pa
Review №13

I had them install a new garage door opener. Super happy with is company and would definitely recommend them. They are excellent with communication, easy to schedule with and my tech, Jacqueline, did a great job!

Pa
Review №14

We initially used Garage Door Doctor for a spring replacement, and they were timely, professional and cost effective! When it came time to purchase brand new doors, we quoted a few companies — but came back to Garage Door Doctor for price….but moreso, the honest discussion about how we could keep our existing opener and just replace the doors. All the others said we needed to replace it all.We had a great installation experience and when some little tweaks needed to be addressed afterwards, the company was able to get someone to us quickly and fix the issue. Each time, there is attention to connecting with the customer and answering all our questions. We will continue to use and recommend Garage Door Doctor!!!

Je
Review №15

Used this company twice with success each time. They fixed multiple problems while addressing some functional nuances as well. No more hard to open doors, no more shaking etc. Both technicians shared a wealth of information which was value added and very much appreciated. I will definitely use them in the future with great confidence!

Ch
Review №16

Great install service this morning on a couple of replacement panels for the garage door at my rental. Chad was onsite very early and made quick work of the job. He shared a few helpful tips on painting the panels too.Overall, very happy with the company. Took a few follow up calls to get things moving but always spoke with helpful, courteous team members.

St
Review №17

I would highly recommend Garage Door Doctor. They were fast and very friendly both on the phone and at my home. The lady called ahead prior to showing up. She installed a garage door opener on my 3rd garage bay as well as fixed some wiring issues on my standard double door opener that I had installed a few days prior. She was very knowledgeable, personable, and provided excellent service. Price I felt was more than fair for the level of service and additional advice she provided!

Ch
Review №18

My technician, Ty, showed up on time and was very friendly & knowledgeable. I also found their prices to be reasonable. I highly recommend Garage Door Doctors. I would definitely use them again. Thanks Ty.

Je
Review №19

Great great experience!!! We called on Sunday afternoon and a technician came out within an hour of our call. He did a great job finding the problem and explaining what needed to be fixed. Another technician came out the next day and installed everything. We couldn’t be happier with the service and equipment they installed! Reasonably priced and great service from the phone operator to the technicians. Great job!

Su
Review №20

I would highly recommend! They were able to make it out in about an hour and the technician that came out was Jaclyn and she was awesome! She explained everything she was doing and why. If I have any garage door issues or needs in the future I know who im going to call! Thanks for the speedy, awesome job!

si
Review №21

Jonah Collins was our technician. He was outstanding! I appreciate that he was knowledgeable, polite and professional. He took time to explain things in laymen’s terms. He diagnosed the issues and did everything he could to get our door running so we have use of the door while we await the additional parts needed. I also appreciate that he kept me informed of his arrival time so that I knew exactly when to expect him. Great job!!

Pa
Review №22

Keith and GDD were very courteous and professional. GDD responded to my quote request first thing and explained the timeline for making my diagnosis and repair. Keith was able to show up same day and was prepared to fix my problems. He did a complete safety check and determined critical parts failure of my old lift unit. Had many choices to choose a replacement and I am very impressed with the new Genie 4124 opener that he installed. Everything runs very smoothly now and it was taken care of so quickly in the same day!

Ka
Review №23

I did not shop around and selected them based solely on reviews which turned out quite well. The price for both a well insulated garage door (not top of the line) and a new bluetooth opener with keypad was in line with prices shown in flyers by the two large area installers. The installer did a great job and took his time getting it in correctly--not a rushed job. Some time after he left I noticed the opener that was installed was not the one I selected. I called the office the next morning and they sent him back out that afternoon to put in the correct one. Turns out there was a mix up with another customer. Not a big deal and they corrected it straightaway. Would highly recommend!

On
Review №24

Amazing staff!! Great selection of ALL things garage door!! Better pricing than all other quotes I recieved as well. Skip ahead and call the best- call Garage Door Doctor!! We are so glad we did and will again in the future!!

Ev
Review №25

Wonderful experienced with Garage Door Doctor! Jacklyn replaced our springs, cables, rollers and bearings and did an excellent job. Really appreciated her thorough communication and thoughtfulness through it all! Lee was also great to speak with on the phone when I called to schedule. Thank you both!

Je
Review №26

This company is phenomenal! They have the best technicians, they are honest and up front about what needs fixed with all garage door repairs and they have competitive pricing as well. Very satisfied with my experience with using this company for all of our homes we own. They can handle small jobs to large jobs. I highly recommend you try them when you have a garage door or opener that fails.

Er
Review №27

Truly couldn’t be happier and appreciative of Garage Door Doctor! It started with the amazing lady that answered my frantic call early this morning (I’m sorry I didn’t catch her name), but she was super friendly, very helpful and was able to get a technician out to us within an hour of my call! We were late to an appt and made it on time thanks to her for having a tech come out quick! Then Brian arrived and man he is great! The minute he stepped in our garage he knew the issue. Did an inspection and had options for us. Fixed the issue in a half hour. I am so pleased! Thank you both for a great experience and fixing our door so promptly!

Ga
Review №28

We would absolutely recommend and/refer Garage Door Doctor to all of our friends and family. We were able to get same day scheduling. Were big on customer service so to be called by our names throughout the scheduling process is great. We were given time blocks that easily fit into our day. The most amazing part was the service received by our technician Mike. He was friendly, very knowledgeable, and explained the entire process including the reason why our garage door broke. He even advised us on future preventative measures! Thank you Garage Door Doctor for a wonderful experience.

Li
Review №29

Garage Door Doctor provided same day service which I was not expecting! Tech arrived about an hour after I spoke to Lee; no hard sell, no double talk, and Ty (technician) was awesome . From my initial phone call to job completion was about 2 hours. Awesome work, highly knowledgeable and super friendly. Will recommend Garage Door Doctor to everyone I know and will continue to call then in the future.

Ta
Review №30

Chad and Lewis did a fantastic job taking out the old doors, tracks and openers and installing the new ones. They picked up all of the scraps of plastic, styrofoam and cardboard leaving the garage nice and tidy.After they had gone, my husband came out to see the new doors. He noticed a snapping sound coming from the large door after it went up and down a few times. When I called to have someone come and check it out,Garage Door Doctor promptly sent out a tech to see what the problem was. The track simply needed a minor adjustment. Thank you!We are very happy with the quality of the new doors and openers. They are SO quiet and look great!I would definitely recommend Garage Door Doctor to my friends.

Ro
Review №31

Corey was the technician that installed my brand new garage doors today. His work was amazing 🙌 I purchased my house about 8 months ago, and about a month in one was broken. Ive been waiting for probably 4-6 months for this day since my doors were custom order, and it was so worth it!!! My new garage doors are everything I hoped for and more! Thank you so much Garage Door Doctor, and thank you Corey for all of your hard work! It definitely hasnt gone unnoticed.Brittany and Ivan Rodriguez.

Ph
Review №32

Unfortunately I had a bad experience with garage door doctor. Immediately Doug the Vice President/owner contacted me and wanted to make things right. He was super nice and went above and beyond what I expected. The techs were awesome and very professional. It was so refreshing to see how much this company valued their customers. The response was amazing and we will definitely be calling them for any garage door issues. Thank you again for all your help in this matter. I can honestly say I’m 100% satisfied customer.

Ro
Review №33

The customer service we received from Jaclyn was second to none.We will purchase our new garage door not based on price, but based on tremendous customer service.She came on a Saturday evening, all smiles, so willing to go the extra mile. A lot of companies should stand up and learn from them.Great customer service means more than price any day of the week. Thank you so much. We will be purchasing our new door on Tuesday of this coming week.Jaclyn, you were awesome! Thank you so much for helping us with our issue in such a timely manner.Thanks again,-Bob

De
Review №34

Garage Door Doctor was amazing! Very good customer service. It was quick and easy to get a technician out to come look at our garage. Brandon was very helpful in explaining my options. He was also very quick with resolving the issue. Overall, I had a very good experience and would highly recommend.

Vi
Review №35

Service was very quick and efficient. Ryan was very knowledgeable, efficient and very hard worker. He did very quick diagnostic test find out what is wrong with thr garage door! He fixed the garage door also activate both remote controls and keypad! Very happy with service. Ryan technician did very good job! Thank You so much!

Ma
Review №36

Brandon, the tech that came out to fix our issue fit me in at the end of his day. He had a great attitude and you could tell he took a lot of pride in his work and in his company. The pricing was great, I couldn’t believe how little it was compared to when we used overhead door a couple years ago. They are honest and fair. When the people that work for a company have that much pride you can tell that you’re with the right company.

Ry
Review №37

They came came the same day, did good work, and were fairly priced. Ryan Baldwin was my technician and he did a great job of answering all of my questions and was really efficient with getting the job done. I would highly recommend.

Ja
Review №38

Called at 11 and service at 3! Brandon was amazing! He fixed a broken door and re-tensioned two doors in 30 min! By far the best service AND value of any kind weve had in a LONG time. I cant recommend Garage Door Doctor highly enough! Were customers for life!

Be
Review №39

Fantastic and quick service, worked on solutions to install 2 garage door openers in an older garage. Jaclyn explained everything perfectly and provided us with options. We will definitely be using Garage Door Doctor again.

Kr
Review №40

My garage door spring busted I called garage door doctor and they sent Jaclyn out the same day. She called before she arrived in the time window I was given. She educated me on a few things about my door and fixed the problem and was in and out in no time. There were no pushy sales tactics. I highly recommend this company And will definitely use them in the future for my garage needs.

De
Review №41

Chad was awesome, great job, professional courteous, friendly and hard worker. Door us perfect. Have used them commercially and will use them in the future. Support locally owned business.

Ka
Review №42

Had a great experience. Available the same day, best price after comparing to 4 different places that also couldnt come the same day. Tech was running a little later then he liked and kept me informed but still arrived within the window I was originally quoted. Cleaned up everything including the old opener. Quick service. Highly recommend!!!!

Jo
Review №43

Fast same day service. Technician very knowledgeable and helpful. Fair priced. Hopefully don’t need them again but would definitely call back.

Ho
Review №44

Both Luis and Ty were very professional and did a wonderful job. Door is exactly what we wanted and works perfectly. Their pricing was better (by $100s!!!) than other quotes we got for similar doors/openers. We would definitely recommend them!

Mi
Review №45

She did an excellent job. Thank you so much

Ji
Review №46

Garage Door Doctors rocked it. From setting up the appointment to follow up text to text before arrival - they are smooth operators. Brandon, our technician, was courteous, efficient, didn’t oversell us and taught me how to best maintain our garage door. Our spring broke, the rollers were bad and the chain needed adjusting. Brandon completed all the required repairs in 25 minutes with excellence. I will call them again if needed and recommend them highly!!!

Da
Review №47

I received exceptional service today from Garage Door Doctor. They arrived right on time and replaced by rollers and performed annual maintenance on the garage door. I trusted the work and the competence of my service technician and would use them on any future garage door repairs.

sh
Review №48

Loved working with this company! From the start Tom was amazing at selling the company, products and service! When we ran into a few issues after the install, Matt from the install office came out and corrected everything and really made the whole experience 1000 times better. We love the new door and opener and would recommend Garage Door Doctor to everyone!

lo
Review №49

I was extremely pleased with the quickness in getting to my home after I called them at 10:30. The technician called me at 11 said he would be there in 20 minutes. He arrived, completed the job, and was gone by 12:30. He replaced the spring and cables for a reasonable amount of money.

Mi
Review №50

The installers were very nice and professional. They made sure they did everything right and up to my likings. Very pleased overall with Garage Door Doctor.

St
Review №51

Chad was awesome. My new door and everything looks great.

Bo
Review №52

I am all about the ratings and thats how I found this service.It was very highly rated on google and I needed some quick help!I called and they came out the next morning (they could have come then but I wanted next day) and did a quick fix on my garage door which had gotten off of the track.The repair man was super nice and professional and the price was reasonable.Ive kept their number in case I need them again.I also highly recommend them! No rewards given for a good review.

Sh
Review №53

Service technician ( Jaclyn Rickleman ) called 30 minutes prior to arriving. Arrived on time and got right to work after diagnosing problem. ( opener) removed old and installed new everything. Very courteous and pleasant to deal with. Programmed my car to open door and walked me through everything I needed to know about the opener. This is the second time I’ve used GDD and have had a knowledgeable and courteous technician both times. They will always have a repeat customer with me.

Da
Review №54

Great guy, Matt showed up on time, went right to it, found issues, fixed it, and gave me some lessons of basic how to for idiots during time here. Overall real good, will use again 💪

Wa
Review №55

Ryan was a very nice person! He was very personable. I would recommend Garage door doctor to anyone. He did a very good job!!

Er
Review №56

What can I say that hasn’t been said ??? Very timely and friendly. The cost was very reasonable and great to do business with. My technician Jonah was absolutely fabulous. You could tell he takes pride in his work. Will definitely recommend to anyone I know

LY
Review №57

After the 1st tech from Garage Door Doctor failed to install the garage door opener, and told us that we would have to cut our supporting beam, Brandon was called in to the rescue, he was smart, knowledgeable and friendly, he readjusted the rail position and successfully installed the opener without any issues. Thank you Brandon for the job well done and saving our beam as well!

Ma
Review №58

Fantastic service. Everyone I spoke with was polite and helpful, and the person who worked on my home was amazing, and willing to answer all questions. Will definitely use these folks again.

Na
Review №59

AMAZING! Brian Whitney, the Manager, was phenomenal. Brian and Mike came out to my home in Carmel, IN, and suggested a rebuild, track restructure, and Lift Master wall mount. You can see the difference in the before and after pictures posted. The advice that they gave me was priceless. After Brian, Mike, and Matt were finished with the garage rebuild, openers, and installation, I could not believe how quiet and smooth our doors opened and closed. Customer service at the Garage Door Doctor is #1, and it shows in the extra time and effort they put into every detail. Hold on to these guys; they are outstanding!

st
Review №60

That’s the best garage door service I’ve ever had. These guys are great and good at what they do. Very prompt and professional and knowledgeable. I highly recommend these guys they will definitely honor all repairs and make you feel appreciate it. Thanks guys!!

To
Review №61

Had a spring break late on a Friday afternoon. They sent someone out within a couple hours. Jaclyn was very professional and knowledgeable. She did a great job explaining the situation and condition of other working parts. She did a great job and was done quickly. Will definitely refer to friends and family.

Ja
Review №62

Chad did a great job installing our new door. And he answered all of our questions.

St
Review №63

Excellent service. Technician realized incorrect parts were used at initial install and replace them for free one year after warranty expired. Kudos to the technician and the manager.

Ja
Review №64

Called in the AM, door was working by noon. Would highly recommend

Ke
Review №65

I will use this company again. They were quick to respond to my self-inflicted garage door damage and got the job done quickly. Jaclyn was extremely knowledgeable and professional, and fully explained what the repair would require. Price seemed completely reasonable. Thanks GDD!

wi
Review №66

Excellent service from the technician Jonah. He was courteous and explained what he was doing. I highly recommend the company. Will Walls

Ke
Review №67

First of all, I was skeptical of all the excellent reviews. But, now I understand. I requested an online quote at 7:52am. The owner, Jeffrey responded by 7:55am. He said someone would be there today between 9am and 11am. Jaclyn called at 9:53am and showed up on time. She diagnosed the problem and replaced the spring, cables and opener by 1pm. Great customer service and fair pricing. I’d give them 6 stars if I could.

Mi
Review №68

Mike, the installer, was great. He was quickly able to diagnose the issue with existing opener and didnt try to oversell a new opener. He was knowledgeable and fast in installing a new system and answered all my questions.

St
Review №69

When I called, they were able to make it to my house that very weekend. Michael was our tech and was incredibly knowledgeable, professional, and kind. We were immediately comfortable with Michael, as he discussed the good and bad of our particular garage door situation. We were thrilled to hear we didnt need a full replacement. In the end, it took Michael about an hour or so to get everything fixed. We were also happy with the price, especially with the warranty provided. Highly recommend!

Ba
Review №70

Very happy with new garage door and the installer who took time to tell me about maintenance required. They were slightly cheaper than another quote and the door had better R value. The only negative and it’s minor is the trim was nailed on and nail heads were not painted to match. Easy fix though. I would certainly recommend using Garage Door Doctor.

Jy
Review №71

I was leaving my house for an appointment when I noticed the garage door did not close and was leaning heavily to one side. I called my appointment and cancelled. I called a service for an appointment with a Good name and rating, but they were politely telling me they couldnt get to me until the next day. So I called Garage Door Doctor and they said they would come out in an hour to three hours. Well, I got a call from Marcus. He said he was from Garage Door Doctor and that his first call ended quickly and that he could come out a little earlier. One hour later he was on the road to his lunch and my door was fixed. What great service! I recommend them wholeheartedly!😁

Ti
Review №72

Excellent service and the tech that came out was great. Had my issue taken care of in about an hour and even cleaned up some of the wiring from the install not done by Garage Door Doctor. Above and beyond expectations.

To
Review №73

Great from start to finish! Everyone was helpful and up front about all costs and times. Price was very reasonable and service was even better. Don’t go to another company without calling these guys first!

Ra
Review №74

Great experience. Very professional and thoughtful of time.

Se
Review №75

Very professional. Reasonably priced. Easily explained the problem, solution, and offered tips/expectations of the next potential issues based on the age of my door/motor. I would recommend them to anyone.

Ra
Review №76

I had placed an order a while back. In the meantime one of my garage door openers stopped working. I called them and within two days they found an opener for me and installed it. That is great service!

Ba
Review №77

I will always use Garage Door Doctor! They were amazing!! I called them yesterday and told them I needed a replacement garage door remote. The man on the phone was so pleasant, he made me feel like I was talking to my favorite uncle! They scheduled to come out the next day (today). I got a text telling me they were on their way. They came and within 10 minutes we found out my system was so old that it wouldnt reprogram...Marcus had other jobs to do, but was more than willing to attach a new garage door opener-and I promise you, the old one was taken out and the new one was replaced in less than. 30 minutes!!! It was amazing a very reasonable price. They are my go-to garage door services for life!

Je
Review №78

Mike was prompt and friendly. Explained everything they were doing in terms I could understand. Work was fast and efficient and they even fixed my garage door opener that had been installed improperly by someone else! Didn’t try to upsale me either and gave me a coupon because the price had just gone up again on steel which I appreciated.

Al
Review №79

Our garage door quit working and the garage door doctor sent out a tech the same day! Jaqueline was very very nice and knowledgeable. We picked GDD based on reviews but I will absolutely call them back in the future. They even priced matched a competitor’s promotion and got the job done in less than an hour. I’m so happy! Thank you guys!

Da
Review №80

Garage Door Doctor gets it done right again. I’ve used them several times. They are upfront on service and price, and they go above and beyond expectation for a service company. From office staff to technicians. Top notch company.

Wi
Review №81

She was very friendly enjoyed talking to her she explained some things on mines without pushing me too buy something like car salesman in think she is great fit for your company thanks you Jackie for your service

Th
Review №82

The guy was nice and honest. He explained everything. Repair was quick. Thank you Michael Roadley! I highly recommend this company.

La
Review №83

If I could give more than 5 starts I would. Excellent customer service starting with whomever answered the phone when I called. It was like talking to sunshine!! Very pleasant. Then my technician Jonah came out and took excellent care of me. Explained everything clearly. Fixed my problem and checked my system to make sure there wasn’t any other major issues. I wasn’t over charged and he didn’t try to talk me into buying additional packages or things that I didn’t need. I will be calling them for all of my garage door needs and referring them to others!! Thank you !!

Ro
Review №84

Matt Shearer was very professional and did and excellent job for us. Our door install was top notch. I would recommend you guys for any garage door install or service. Matt laid out his material and performed at a high level and never missed a beat . Thanks for a job well done . 🇺🇸

Ma
Review №85

Such a great company ! I use them for all of my residential rehab projects. Very courteous and professional.

Ge
Review №86

Had a garage door spring go bad. Called Garage Door Doctor and now the door is lifting and closing smoothly again (had them change both to keep spring tension evenly matched). Jonah was a pleasure to work with and a great asset to Garage Door Doctor. Same with Tammy in the office. Thanks again for the prompt (same day) and courteous service! Price was reasonable and competitive. I would recommend and would not hesitate to call again for future needs. No nonsense - just got it fixed. Thank you!!

Me
Review №87

Incredible!! Called at 4. They were here at 5!! All finished. Love the great customer service. Our entire family now has a garage door repair company we can depend on in our phone contacts. Thank you.

Co
Review №88

They were great! I contacted them in the morning and by that afternoon someone came out and was able to repair my garage door quickly. They were super nice and explained/showed everything that needed to be done.

Sa
Review №89

They were on time and contacted me before arriving. I was amazed how fast it was done with just one guy. Friendly and professional. The best part is that they also price match. Definitely will recommend them in the future!

Ry
Review №90

I met Tom, Project Manager, at the Suburban Indy Home & Outdoor Living Show. I wasn’t sure if I needed a new door or motor, but we were experiencing problems and a lot of noise with our old door. He suggested have his repair guy come first to assess the issue. Then if the repairmen felt a new door or motor was needed, the cost of the $59 repair service call would be applied towards the cost of a new motor or door. I appreciated this approach vs. just trying to sell me a big job right away. When it was determined a new door (but not motor) was needed, the repair man guided us to finding a door in stock, so we wouldn’t have to wait weeks for production lines to catch up. 5 days later we had a new door installed and were coached on how to care for and lubricate the door for the future and extend the door’s usefulness and quietness. Fair pricing, honest assessment of need without upwelling and an overall seamless experience!

Ja
Review №91

Quick response, the tech was replacing the spring as felt that the size that was there was not the correct size. She contacted her boss and he agreed. I like that they saw something they did not agree with asked for advise to make sure I got the service I needed.

Do
Review №92

Fast service. Technician was very helpful and polite. I highly recommend.

Me
Review №93

Jacelyn was on time and very efficient in her work.

Ad
Review №94

Very prompt, speedy, friendly, and courteous. Much better experience than I had a few years ago with a different garage door repair company. Would definitely use them again.

Gl
Review №95

One of the first customer fir the new Garage Door Doctor location in Bloomington! Matt the technician was excellent, very professional and knew his job very well. Sold me on a brand new garage door plus a new opener for a great price. Very happy with the whole process. These guys are a cut above!

Tr
Review №96

The technicians were friendly, efficient, very knowledgeable, and professional. They presented a number of options after the initial diagnosis, and explained each one thoroughly. I was extremely pleased with their work today. I would definitely use them again in the future.

Ti
Review №97

My garage door was stuck open half way, so I couldn’t get my car out and I had to be at work at 8pm. Garage Door Doctor was able to schedule me the same day. The tech was suppose to come out between 3pm-6pm, but I called back to see if they had any times earlier and Tammy got me rescheduled from 1pm-4pm. It worked out great because the tech came out before 1pm, found the problem, and completed the repair. I’m even scheduled for a sales person to come out next week to see how much it would cost to replace my old door and they were even able to accommodate a time after I got off work. Thank you Garage Door Doctor for provided good quality service.I’m so pleased with the AWESOME service Garage Door Doctor has provided me I had to add on how prompt, professional, and knowledgeable the techs are. My garage door was installed today 3/26/2021 and I wasn’t present at the time. The tech assist my mother in law on how to set my pin. Well let’s say I needed to change the pin and they didn’t go so well. I called and spoke to Tammy and she had one of the techs Chris call me to walk me through resetting the pin and that didn’t go so well either. Chris came out and assist me. I truly appreciate the A 1 service I’ve received from these guys and I normally don’t post reviews.

ke
Review №98

The work was done fast and efficiently. The employee was very friendly and knowledgeable. I ended up getting getting everything replaced which was more than I was going to do but I couldnt pass up on the price. ( Price was too good to pass up!)If you need some work done on your garage, do not hesitate to give these guys a call!!Thank me later.

Ts
Review №99

Fair price, same day technical service AWESOME customer service and AMAZING STAFF! Our service tech was a female and she was extremely knowledgeable, explained all details perfectly! We will definitely refer them to everyone!!!!Thank you for great service!

An
Review №100

The guys did a great job. They were very informative in detail to me. I would highly recommend this company. Again wonderful workers. Thank guys for a quick turnaround.

Information
100 Photos
100 Comments
5 Rating
  • Address:1725 S Franklin Rd ste b, Indianapolis, IN 46239, United States
  • Site:http://garagedoordoctorllc.com/
  • Phone:+1 317-882-3667
Categories
  • Garage door supplier
  • Door supplier
  • Repair service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Service options
  • Onsite services:Yes
  • Online estimates:No
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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