I drove out there and seen BO. HAD The car I was looking for. I got to go through the car everything was to my liking. Bo and I haggled back and forth over a price and they finally met me in the middle and we made the deal. It was one great experience. I encourage anyone to go there and check them out. I got a decent car at an unbelievable price.
Wonderful staff and the best service we’ve ever received buying a vehicle! Toronto, Kenyatta and Miranda were wonderful and very accommodating. Would highly recommend!!
Mrs. Turner our saleslady and Toronto our finance guy were great. They got the deal done and helped my 18yr old son get the care he had dreamed about. The overall experience was awesome and they were more than helpful throughout the entire process. We will be back to purchase again as well as send our family and friends!!
Was very helpful and went out of her way to make it a GREAT experience...ThanksKenyatta and Toronto
Awesome dealership I will be back to purchase my Genesis Thank you !!!! Kenyattav God zBless
Kenyatta is the greatest of all times, I love this girl SHE ROCKS
They were very nice and professional. Toronto and Kenyatta had took good care of me and my mom. Would definitely come back again.
Cannot believe how we were just treated here. My fiancee and I came to test drive a vehicle. We were told that we couldn’t unless we started the application process to finance the vehicle. At this point we said that’s not necessary as we are not financing. We had to push them just to be able to test drive a single vehicle. We had time to test drive one more, and when we were asking to test drive a specific Kia, this dude had the audacity to say if we aren’t buying a car today, that no we can’t test drive anything. This is not how this works. Your staff are rude, disrespectful, unprofessional. We will not be back
Great service fast and easy process to get me my first vehicle definitely would recommend!
First, I waited a week or more for a car to come in that they have on their site. Went to test drive the car that I was pre qualified for. Drove the 45 minutes only to get there and wait another 45 minutes to be told they lost the key. I was disappointed but understood these things happen. They say they will call me back when the key is made. I have already invested a lot of time. Never get a call and now the price has increased a few thousand dollars. Would not recommend.
First I wanted to point out the the environment! The whole setup! I fell in love with CARS R US after going to several different car lots I KNEW from the phone conversation I was leaving with a car ♥️ I feel like I found my car family. Lisa got me in everything I wanted with such a warm bubble personality I just love them . I’ll be recommending them to everybody 🥰
My husband and I went into Cars R Us today looking for a particular car. Luckily we met Lisa G! She was very informative and hustled to make our experience seamless and efficient! She was fun and honest. Next car we need. Lisa G at Cars R Us will be our first stop.
Very, very disappointed, I took ten hours driving to the store check I want to buy car discovered before and after the bumper is damaged, the body is full of scratches, at first, the young man had said with saliva can disguise scratches, obviously, the two exhaust happened accident, has been deformation, plastic bumper has a lot of cracks, the tail happened traffic accident, However, there is still no accident report on the CARFAX, and the salesman said that he did not see the cracked bumper either, which is obviously a lie. He told me that everything was fine when he contacted me by phone before, but I found that the car body was covered with scratches and damages
Lisa my Salesperson from the time I walked in the door was very helpful and made me feel very welcome!
Definitely 0 star. Do not waste your time and money here. They spam you for the availability.
I recently bought a 2017 Chevy Impala from Cars R Us. When I test drove it there was some shaking when I drove it. Other than that the car was exactly what I wanted. Ariel told me that it was because they had just changed the brake and that the object that catches the brake dust was some how rubbing the brakes and causing the shaking. He said that he would fix it. I asked him to write a note stating that whatever the problem was that he would fix it. When I took it home it seemed that it had stopped. But the next morning when I drove it, it was still shaking.I took the car to the mechanic to check it out. He asked me When did they say they changed the brakes? I told him sometime recently. He informed me that that wasnt possible because the brakes were rusted on. And that I would need not only brakes all around but rotors all around too. So I told Ariel what my mechanic said and he said he would handle it. He told me to bring it in the following Monday at 9am. He got there at 9:30 (which made me late for work), and the car wasnt ready until 7pm.When I started driving the car I thought that I still felt shaking, but that it was my imagination. But as time went on, it got worse (about a week). So I took it to my mechanic again, where he informed me that they changed the front but not the back. I immediately called Ariel and told him. He said Oh, I thought it was only the front. Which is impossible being that I gave him a copy of the work order from my mechanic. I asked when we can rectify the problem and all he said is that I will get back to you. That was yesterday. I have yet to hear from him today. I even called up there and he is TOO BUSY to answer the phone. Yet had time when I was spending $18,000. Ariels demeanor sucks and needs to work on it!!!
The guys (Ariel and Adam) took great of our car buying needs. Ariel sent me the application online and Adam showed me options that fit into my budget. By the time we came back from our test drive, we were already approved. Excellent customer service!!!! Thanks again.
They went above and beyond to get me a car. I came with HORRIBLE CREDIT and the bare minimum down. They still had my back. Even stayed over for me to be able to drive off! I appreciate their patience and professionalism.
Amazing workers, perfect services. Down to earth, honest . Ill be back soon real soon thanks for my car thank you lisa, micheal, ty great vibes
Lisa g was amazing. If you are credit challenged you must go see her to get a car.
Sold me a broken dodge challenger that had over $5000 in damages!!!! Do not buy from these crooks!!!!! If I could put 0 stars I WOULD!!!!!
Hello I would like to share with you my experience working with the wonderful car group Cars R Us. First of all they had the perfectcar I was looking for in their inventory. It was a 2016 E400C Mercedes-Benz. Sounds great. but I had only one problem. I lived 2,100 miles away in Los Angeles. Plus I never purchased a car before online. But they made the experience fast, simple and easy. First I met Jessica who was nice and professional on the phone then she had introduced me to Ariel which turn out to be an amazing sales professional. He took numerous pictures of the car and place It on the service rack, So I can see the underbody and sent videos etc. I’m been in business for over 30 years so I know when I bump into a great Sales Professional. Few on words, excellent listener, springs into action. So with the non- pressured guidance of Gino the MGR, they were able to work out a terrific deal for me. Next, I made arrangements with the finance MGR Lilly who was also very kind to help and sent out the paperwork so I can fly my cousin in to pick up my beautiful car. Once my cousin arrived at the Airport, he was very impressed to find another member of the Cars R Us family, Joey waiting outside to escort him from the airport to the dealership on time. Let me tell you, I’m no push over dealing with this unprecedented Pandemic and Protest around the country. It’s been challenging on every level to get anything done right. Furthermore, I had big concerns being in quarantine myself too with a List of military style demands ready to dish out. Honestly I was really surprised to discover they were able to follow thru on each and every one of them without fail. So I decided to give them at 5 star in my book because they delivered excellent service to me as promised and met all of my expectations. Thanks to all the staff there at Cars R Us.Aaron
Cars R Us has just as many bells and whistles as the larger dealerships in Indianapolis! This car lot has an Impressive inventory with a wide variety of low mileage top shelf vehicles! If there is a particular car you have in mind, the owner will go above and beyond to make it happen. My husband found his dream car 😂 with financing that accommodated our budget! No pressure to buy like at the larger dealerships is what made us feel comfortable! Hey guys, you won’t be disappointed if you put this car lot on your list while shopping for your dream vehicle!🤩
They check my credit WITHOUT my permission even after I asked them not to.
Ariel was friendly and knowledgeable. We had a great experience with him and got a great price on a beautiful luxury vehicle!! Very easy trade in process and we feel they were very reasonable on our trade in value. Thanks Cars R Us!
John the finance manager was outstanding. Great store great people.
This was my second time buying a car from here. Overall good guys, with a good inventory. You have to do your due diligence, as they will not. They will breeze over paperwork, numbers, and talk the talk to make it sound good. TAKE YOUR TIME, to make sure to double check the little things (ie: paperwork, numbers, tax/warranty, tire quality on car, head/fog lights, etc) but they work with you to get you what you need and at a decent price.
I had such an amazing experience!! Jessica is an awesome salesperson and helped me get into the vehicle I wanted. She’s very kind and understanding. Everyone here is very helpful and professional. I’ll recommend everyone to buy here. Great cars, affordable pricing.
Go in and ask for Ty he was awesome he made sure He got me right he was very determined and all around a good dude!
Max is a great salesman! Very precise and courteous! Supportive and far from pushy! 1st car salesman who didn’t make me feel pressured nor rushed! I would recommend to anyone looking for a smooth, professional legitimate car buying experience go see Max...he’s the man (salesman)!!!
Very friendly, and professional staff. I researched my purchase for a long time, and visited several dealerships. Gino at Cars R Us was by far the best salesman I dealt with. Personable, and no pressure is his style. Sold me a very nice used luxury SUV for a fair value. Allowed my mechanic to take a really good, long look at it before purchasing so I would know exactly what I was getting. The whole process of buying the vehicle was actually enjoyable. If you want to upgrade your ride do yourself a favor, and go see Gino at Car R Us.
Max sold me a new work truck. He was low pressure but also firm. I felt very comfortable talking with him. Once I decided to buy the colorado from your lot he was very quick and efficient with paperwork, your entire CV office make this a very positive buying experience. I will buy here again in the future. Thank you
Jessica was super friendly and helpful, The cars are absolutely beautiful. It was so hard to choose. The process was super easy and the finance lady was great. The staff was super down to earth and totally will go back for a car in the future. They made me feel comfortable and not pressured like most lots. They were straight forward and I couldnt be more impressed.
I would leave 0 starts but that is not an option. The buying experience is exactly what you would expect from a shady used car dealership! I bought from out of state and wish I had trusted my gut and not worked with them. The process was slow (to be expected). I worked with 2 sales people both who no longer work at the company. I was promised a car in excellent condition. When it arrived it had some internal damage to the seats not pictured or mentioned but obvious. There was an issue with the power steps on the truck my mechanic discovered I was promised this was fixed and no longer the case by their mechanic. My mistake this was not the case.. In my signed contract I was told the car would have a full tank of gas my transport caught that it was almost empty and I had to argue with Brian to get the tank filled. Overall the car will work and is what I wanted, they did eventually get the job done. However I am left with regret of having spent too much time and aggravation and a sour taste after buying my dream truck.. WOULD STRONGLY ADVISE NOT WORKING WITH THEM!!!
Mike was the best and most help salesmen Ive ever worked with. I had to bring my two year old along for the test drives and he was more than friendly and accommodating for helping with her car seat and her high energy. Our financer Gino helped us get the payments to where we needed with ease and got us into the car of my dreams. I am so grateful for their help and now I have a safe, reliable and family friendly Jeep! Highly recommend Cars R Us, great prices, even greater guys.
I would like to share our experience at Cars R Us. Max was very professional, transparent, honest, and helpful through the whole buying experience. Max was friendly and available throughout even when dealing with another customer. Max is top-notch in customer experience and sales. I will definitely buy another car wherever Max is employed!
I went into Cars R Us and Lindsey introduced herself as I walked into the door. She asked me what I was interested in and what I wanted and guaranteed that I will leave with a new car. Everyone in there treated me well and got me what I wanted with a 2020 Malibu. I’m very satisfied with the customer service experience that I received and I’m in love with my car. Thank you all so much for your help!
Got pre approval from lender went into dealership only to have dealer raise down payment by 5000
Angelina does an excellent job of selling and dealing with the many jobs associated with an auto dealership. She is very personable and professional. I would not hesitate using her and carsRus again.
Alan is the best car salesman I’ve ever came across. His care for customer service shows and you can tell he is proud of his work. I recommend all of my family and friends to buy a car from Alan. You won’t regret it!
I am so excited to drive my SUV home. Lindsey and John were soo great to work with. We drove out of state to purchase the vehicle and it was worth the drive. Thanks so much for everything! Lindsey works her tail off great girl to work with
My sales guy Max was professional and courteous. Took care of the deal on my Q5 in lightening speed. A+ Service!
Very unprofessional for out of town customers. They pull your credit and put lots of inquires, and you never get the car. They sell it to someone in person. Very unprofessional. Shady deals.
Cars r us is a great place to buy a high quality car Ariel is the best, he worked with us in so many ways to get us are dream car, could not ask for a better sales person. If you go to Cars R Us make sure you ask for Ariel he gets the job done.
I just wanted to take a minute to rate my recent experience at Cars R Us. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman, Mr. Ariel. Not only was he extremely genuine and a gentleman to boot, but also a true professional. Listen people I dont have the best credit but he made things work for me. He found a way to get me financed for my dream car (BMW X5). Thank you Ariel and staff.
Travels miles to stop in and see Mr. Mike. He made sure that everything was handled the day before, which I loved the most. Everyone at Icarsrus is amazing. I most definitely would do business with them again. Love you guys! Thank you so much for all your time.
So I called Lindsey and asked about the car she was informational and professional. When I arrived at the lot everyone was friendly the cars were beautiful and my paperwork was ready. Id definitely suggest it to other people
Helped me get a Ford Fusion for a great price. Awesome customer service. Ariel was amazing.
Not a very good experience with this dealership at all. They did not even attempt to help me after I contacted them about a car I was interested in. All I would say is if your looking for a car DONT look here there much better dealerships and people willing to help you out in Indy.
Angelina and Brian was absolutely wonderful and speedy quick. Great customer service and just a loving personality. I couldn’t ask for a better person to work with.
The vehicle I was interested in had been sold the day before, but was still being advertised. There werent many similar vehicles to choose from.
Ali and her boss took real good care of me. I went in expecting to get what I wanted due to my credit I was not, but ali worked her but off for 2 days trying to get me in something nice and affordable, nice with low payments and she did.it was a little snag in the transaction process but her boss smoothed it out. I would recommend them. They were very accommodating to my needs thanks guys!!!!
Fantastic service! Very polite and well chosen cars Ariel was a total boss and helped me through the entire way!
Customer service was great! Our salesman Ariel was very professional and great to to do business with. I highly recommend their services. Tons of nice cars with low miles for a smaller lot!
Good service and great prices. I feel that they kinda had a personal touch while buying a car from them. when I came into buy 2017 Subaru Outback, I had my two children and a friend of mine. Kids will be kids at times can be kinda loud at times but they smiled and went on like it didnt bother them. when it came to signing the paper work the children would ask question about what I was doing and Areal( dealer) would answer them and explain it to them. It is the little things that make the experience that much better. I would say when the time comes to buy another vehicle they will be one of the first dealerships I call.
Ariel was great! They were awesome and helped us get into our new (used) car. Ariel was great with customer service, met all our needs and helped us in a timely manner even though tomorrow is a holiday. Thanks Cars R Us !
My past experiences with car dealerships have never been good as I am building my credit. Lindsey and Mike took the time and worked hard to make sure i was able to get the car that i wanted with a payment i could afford. They were both no pressure and took the time to explain everything.
I took a friend of mine here to look at a Jeep. The process they dragged him through to even qualify to look at the Jeep let alone test drive it was ridiculous. We were treated like we had to pass an interview to even do business there. And then after all the BS the Jeep was a beat up POS that was seriously overpriced for its condition. They hadnt even cleaned under the hood, it was packed with sand and dirt.I really did not appreciate the way the owner treated me friend. Just because he is young doesnt mean he isnt mature enough to buy a nice vehicle. I am just glad I was there.He went to another dealer the next day and is now the proud owner of a beautiful Jeep Rubicon.
Hey y’all I just purchased a Cadillac Escalade 2013 it is awesome I don’t have a picture to put up yet but I’ll get that back to you later these guys are great. Best experience ever that I’ve had at a car dealership thank you cars r us
Ariel is the guy he worked with me and got me in what I wanted to get get with him I recommend this place to anyone looking
Ariel, was absolutely awesome. I recommend Ariel and this dealership. They were honest, had the best price and mileage.
My fiancé and I purchased a car from there a few weeks ago. Lindsey was the best, she was able to get us the best deal possible!! She was very attentive, everything went so smooth!! We were in and out within a few hours!! I’d recommend this place to everyone!! Stop by and check them out and make sure you ask for Lindsey!!! You won’t be disappointed!!!
Alphonso and the Cars R Us team help my family get into a vehicle today. My family and I had to return the vehicle the very next day because of its condition. The 2002 Lincoln Navigator was unsafe to drive. Christmas came early in that vehicle as every service light appeared not even 24 hours after purchase. I approached them about returning the vehicle and getting my money back but they made me wait a few days to receive it. They offered to sell me the busted Lincoln to me for 1 thousand. (The Original Down Payment). Alphonso tried to influence me to take the Lincoln home until they had a vehicle they were comfortable putting me in. Car’s R Us even went to the extreme an lied to me. Stating that it would only cost me $495 to repair the air suspension on all four tires. Backing out of the deal with Car’s R Us was the best decision I’ve made all year. They sold me a car that wouldn’t have lasted a week on the road. The people at Car’s R Us aren’t in the business of helping the every day man. I would not recommend this car lot to anyone in serious need of a vehicle because they will use you to only make more money not caring what vehicle they put you in.
I came in looking for a car I have wanted for years and had the opportunity to be assisted by Max. Let me tell you he is wonderful. He listen to what I wanted and my concerns. He went far and beyond to give me the very best assistance and I am grateful. I would definitely recommend anyone to shop with them. Everyone was very professional and provided great customer service. Thanks Max!!!
I purchased a vehicle around February from here thinking it was a nice truck and a decent place. I had to drop the truck off the first week in which they told me nothing was wrong. I told them something was going on with the transmission, there was a leak of some sort, and a loud squealing noise. I think they fixed a belt maybe and told me it needed a starter that I would have to wait 30 days for the warranty to kick in. Within the first month I had to have it serviced for a new water pump that was 480.00, the warranty they gave me only covered 140.00 which was half of the pump everything else I had to pay out of pocket. A few weeks later the transmission had to be replaced and the AC had to be serviced. The warranty did pay 1900 of the transmission and I paid the rest. Not 2 weeks after getting a new transmission the rear end basically has went out bearings or something which is what the loud noise was when I would drive 60 or higher it got bad and would make the noise driving 45 or higher and this was mentioned as well when first purchasing the vehicle. When test driving the vehicle it seemed fine. Since the car continues to be in the shop and ice gotten tired of renting card I went to Ed Martin and purchased another vehicle with a very lower interest rate and a better warranty deal. So with all this said and what Ive experienced if buying a car from here be careful and cautious. I would suggest going to a REAL dealership such as Ed Martin or Ray Skillman some where that has a detailed mechanical inspection and services the vehicle before saleing it.
I would like to leave this place a 5 star rating!!! I highly recommend this place to anyone, a guy by the name of Alan helped me out and he was very professional and nice !!! They have alot of nice cars and staff Is very helpful go see them and talk to Alan and he will get you in what your looking for !!!
Michael is the man to talk to. He located me a land rover and it is the car of my dreams
I was unable to get financed for a vehicle. My poor credit history had left me hopeless. I needed a new car and I could afford it. I just didnt have the credit to back me up. I went to Cars RU Us and not only did they get me financed, but they also found the vehicle of my choice. Thanks to everyone for assisting me with the purchase of my vehicle. I would recommend Cars R Us to anyone that needs the car they want! Since Ive purchased my vehicle, I found out I immediately had to replace my battery and I also had to get an oil change...No wonder they worked so hard to sell me a car that I wanted, because they got over!
I love this car lot!! I recommend any one to come to car R us....
Great service! Ariel is very knowledgeable and friendly, would happily recommend to all!
These guys were great! I called told them my situation and they told me to come In. I went in and the service was excellent and they got me in the vehicle I wanted. I highly recommend going to check them out.
My husband and I bought a SUV from here and it has seriously been the worst experience I have ever had with buying a car! We were cosigning on the suv, but because of our work schedules we couldnt both sign on the same day. So I signed all the papers on a Friday and he came up and signed the next day(Saturday). Everything looked GREAT on the car when I test drove it and nothing looked bad, besides it really needed detailed. They assured us it would be detailed before we picked it up the next day. It took forever to just get papers to sign on that Friday. I get it takes long to get a new car and all that but we were already preapproved for financing through our own bank(Thank goodness), so Im still not really sure what the hold up was.In any case my husband came to sign his portion of the papers on Saturday, hand over the check from our bank and get the car and leave. Shouldve been a quick process.... It was not!!He got in the car and the check engine light came on and a couple of other lights as well before he even drove off the lot! Also the car had still not been detailed. There was a big white area in the center console that needed cleaned up and they spray painted it black to match the fabric that was already in the console!!! The car was just dirty all around. He walked back inside and told them, they came out and hooked it up to the scanner and said it was the cooling pack? and some spark plugs? and then he also noted that the passenger window was having issues going up and down and it didnt the day before. They wrote us a we owe you and said they would take care of all of the issues and it would take 7-10 days to get the parts in. They would call us when they came in so we could schedule a time to drop it off to be fixed and it would also be detailed since it wasnt to begin with. Okay GREAT! PERFECT! Thank you!But they never called!!! We called numerous times trying to talk to anyone and no one would tell us what was going on. Finally the Mechanic Manager answered one of our calls and explained that his mechanic cut off his thumb by accident and he has been trying to figure that out. Which we understood and told them we just wanted to be kept in the loop about what was going on, that was all. We understand things happen! But at this point we had bought a car for $19,000 and havent really been able to drive it(so we didnt make the issues worse) and its been about 3-4 weeks already!So we finally get a time set up to drop the car off to get it fixed. (We shouldve taken this next part as a sign to go home and fix it through our own mechanics...) We get to the lot to drop it off and there is a bunch of commotion going on. Some lady was yelling and screaming at the top of her lungs and acting crazy. I think they were repoing her car. But we drop it off and they inform us they will give us a call when its done.We called after a few days of not hearing anything from them and get told that they will call us back in an hour. No one ever called back. Then we call the next day and get told the same thing! This continued for two weeks since they had our vehicle! No information was ever told to us about what was going on!But if they had already ordered the parts and just had to put them all in it should not have taken 2 weeks to do that.... I finally got tired of not being told what was going on and called and told them I was coming up the next day to pick up my car and to have it ready in the morning! I called for a peace officer to help me get my car because I did not trust this car company. We got our car back, no problems there. Mechanic manager apologized for not getting back in contact with us.Took our car to our mechanic and they had it fixed within 2 days! Diagnosed it and ordered parts the first day had it fixed before noon the next day!!!Save your time and find a car somewhere else! this was not worth the headache.
I had an excellent experience with these guys! Every concern and/or question they were able to provide outstanding information and customer service. Thanks again. I appreciate it!
My experience with cars r us is extraordinary miss ale and certainly mr Gino I had the best experience ever I drive a cayenne and walking in there not even thinking about making a deal they made the deal and Ill never purchase anywhere else you also have the option for refinance. Thank you cars r us
Ariel, Mike, Jessica and the entire team were absolutely phenomenal. From start start to finish the attention that I was given and the transparency can not be duplicated. I would most definitely purchase another vehicle from them!!!!! #Ariel #Mike #jessica Ariel is one of the best salesman Ive run across in sometime.4TAY
They got me in and out. They really know how to work with difficult situations. No other car lot in the city was able to help me except cars r us. Michael and Ty are game changers.
Great place to buy a car
This was the best car buying experience i have ever had, unfortunately it wasnt for me but my fiance he originally went to another car dealer which i wont even give them any credit they totally dropped the ball he was determined to get his BMW, I was done he went to Cars R Us on Keystone he called me excited telling me this is where we will buy every car moving forward I must say i have driven by this dealership several times to me looks like every other dealership, but what make Cars R Us special is the team of salesmen over the top customer service Ariel was the salesman dealing with my fiance, who is not the easiest person to deal with very picky and some how Ariel made him happy he called telling me that Ariel was coming to the house because Government job you cant just use any computer i really thought he was joking, he actually came to our Apartment to help get this done over the top customers Service I personally want to thank Ariel and Cars R Us, its 1am now i wish they could make him let me out of this car and go to bed lol
The staff was friendly & very helpful. I was helped by Lindsey, she got me a car in my budget & that I loved. I highly recommend Cars R Us for anyone looking to purchase a car.
Ariel and Brian was the bomb, they hooked me up! I went in at 3;30 and was driving away at 5:20pm.Thank you so much!!!!
Ariel’s been extremely helpful and was able to lower my payments by $20! I highly recommend him and Cars R Us because they are very reasonable and will give the best price possible!!
Arial and Gino were great to work with. They went said they would do what it takes to satisfy a customer. They did exactly what they said they would do. Thank you
Thank you Lindsey for a great experience and getting me a great car for a great deal. Everybody was very helpful. Highly recommend.
I love it here they got me in fast not slow I drove off in my dream car and Angelina is the best she was super nice and she took car care of me too well thanks Angelina
I just left today with an incredible 2015 used 328i! Max and the rest of the staff provided amazing customer service and got me in the car that worked best for me! I highly recommend Cars R Us for anyone looking for a nice, clean vehicle at an amazing price.I will be coming back!!
Everyone were so nice and helpful for my friend and Allen was definitely a big help with getting us in something
Very good service, I would recommend anyone here! Come see my man Ariel, made sure I was well taken care of
Angelina was the best I wish I could give a 10. Come see her for your next car
My salesman was a young man by the name of Ariel. I had a phenomenal experience, extremely helpful.
Ariel, Mendoza amazing sales Manager bought a nice vehicle today 6/23 / 20 Thanks. For yur nice respectful help
Hi Gino was great to work with! We were able to test drive the cars quickly and we had a great experience! Highly recommended!
Poor service...I have been trying to get an extended warranty refund for almost 2 months.,..no longer have vehicle...Tru warranty sent their portion to Cars R Us in December 2020 and they were suppose to send me 1 (one) check for the total refund ...I’ve received nothing from them and it’s almost February in a few days...I call them several times a week and still nothing....only get the run around and no return call, horrible service...would never recommend, they deserve a 0 (zero) for communication & Customer Service.......
Very easy car buying experience! Definitely go above and beyond to make sure they can help you find what you are looking for!
I appreciated the transparency and flexibility of the team at Cars R Us. Being able to be heard as a customer is one of the most important things for me as a consumer and working with Gino, Ariel and Lilly made my wife and I comfortable to transact with this company. Even though the wait was a little long, they made it a pleasant one, thanks guys, you rock!!
Good credit, bad credit. Ariel will work very hard to get you approved. The staff here are very relentless when it comes to getting you in a fine luxury vehicle. They have all types of vehicles that will match your type. Best dealership by far. Make sure you ask for Ariel. Thank me later!
I wish I could leave 0 stars. They took my $1,000 deposit as a guarantee to keep the vehicle, then sold it to someone else, and waited to return my money until I asked them when the vehicle would be ready. Worst business management Ive ever seen.