user
T&T COLLISION
2260 E 38th St, Indianapolis, IN 46218, United States
Appearance
T&T COLLISION
Comments
Ki
Review №1

I was referred by my aunt to come to the shop. From the very first phone conversation with Mr. Travis I was impressed. He assured me he was going to get everything taken care of despite of the business being busier than usual. He made his promise and got my car back right from my accident and it took literally 8 days! The whole process was awesome & I would recommend anyone and I will be back! Thanks a lot for detailing my car !

Cy
Review №2

Travis and his employees are great! Service and quality of work was excellent and completed on time. He went the extra mile and picked me up from my home (less then 5 miles) from shop!! I do highly recommend this business! Very honest business owner!

Ci
Review №3

Professional staff, friendly and very efficient with the work. I brought my car in after needing to repair damage from an accident, and it was ready for me to pick up before I anticipated it. My entire experience from calling to schedule an appointment to picking up my vehicle was a 10/10. Not to mention, the detail on my car. For exceptional service, definitely ask for Travis.

Il
Review №4

The people at T&T were great!!! They had wonderful customer service. The work on my car was timely and professionaly done. You couldnt tell that my car had ever been in a crash. The paint matched perfectly and my car looked brand new. I would highly recommend this company for collision repair work.

Sa
Review №5

HIGHLY RECOMMEND!! Absolutely WONDERFUL customer service and repair! Rarely write reviews and as a busy mom, car repairs arent usually up high on my to do list. My side view mirror on my Mercedes ML 550 stopped opening/closing and I needed it fixed. As always, MB repairs arent inexpensive and since this car has a ton of miles/years and has seen better days, we didnt want to sink a ton of $$ into fixing it. They were able to quickly located a salvaged mirror assembly, paint it to match my car perfectly. Travis, his brothers and Bob were so friendly and helpful, making what usually is a dreaded experience in to a EASY fix and great experience! Thank you T & T :)

Gr
Review №6

If I could give higher than 5 star I would! Very professional, friendly & experts at their work!

To
Review №7

When I tell you they exceeded my expectations they did an outstanding Job on my car got hit and dented and the dent is gone and the paint job is amazing T & T thank you again I am one happy customer.

Ke
Review №8

Travis Reese is the best! I had to pay out of pocket for the repairs to my car due to an accident . Travis worked with me to get my car rolling. He said, We are to help you not harm you. I wish all mechanics had these ethics. Thank you so much Travis and the guys.

S
Review №9

Bob and the owner are amazing! I dropped my car off for dent repair, not only was the job they did amazing their service was too notch. They kept me informed of everything and you could tell they care about their customers! My cAr was even washed! I HIGHLY recommend!

Ma
Review №10

Amazing service! I was very impressed with the promptness and quality of work. I had some dents and deep scratches from hitting a large pole in a parking garage - my car now looks brand new, thanks to T & T! I would highly recommend this business!!

Da
Review №11

Oh they were so professional, very polite, patient and helpful They even cleaned my car Just very kind and professional people and I will recommend them to anyone and everyone.

T
Review №12

I had my wifes car fixed through T&T, and she was so pleased with the outcome that she gave me a high five upon see it. It wasnt just that their service was, it was also good quality work. Kudo to you guys.

Ke
Review №13

Fantastic experience from beginning to end. Friendly, informative, and efficient! Great experience and will definitely be coming back with my next car service needs.

Er
Review №14

Travis and his staff did a fantastic job restoring severe hail damage on my car. It looks like new and was completed way ahead of schedule. Good people, great to work with.

Ta
Review №15

Being a woman that doesn’t know a lot about cars, taking my car in for repairs of any kind, is intimidating and causes me extreme anxiety. But I never ever felt that way, from day one w/ T&T. The slogan is “We treat you like family”. And I literally felt as if my uncle, brother, cousin, husband or friend was helping me through this process. Once I told Travis that I wanted to use his services, he took care of everything with my insurance. It’s a great feeling and experience when someone actually just wants to do good business and not just make a dollar off of you. Thank you so much!

Jo
Review №16

Very easy to work with and did the job well and at lower cost than originally quoted.

Ra
Review №17

I appreciate the good work and customer service. The repairs were of quality and warranted. Thank you Mr. Reed for your services!

Gl
Review №18

Bob & Travis were very concerning, caring, & professional.

Ge
Review №19

Get the job done at a fair price

Tr
Review №20

Travis is a right kind of guy got me together my baby look brand new I Recommend tnt collision to everyone thank you for getting my car right back how it was

J
Review №21

Outstanding service! Got me in and out as promised. Would recommend to anyone

Ju
Review №22

They did a great job fixing my car back to showroom condition! Very quick and professional staff! Highly recommended.

Sh
Review №23

This place done an amazing job on my truck! They were professional from the first moment of contact answering all my questions. The owner Travis walked me through each step making sure there was no inconvenience to myself which was so nice considering the accident was not my fault. Once my vehicle was dropped off even with it being the holidays they had it fixed in less than a weeks time. To top it off my car was detailed and cleaned at pick up. Hands down if you need body and paint tnt is the place to go! If you want support a black owned business that’s professional and does a great job this is your place.

Br
Review №24

Thanks for getting my truck fixed. It looks like new.

Ma
Review №25

Worse service ever Poor quality of parts and customer service very unprofessional Honda Collision is much better service quality and parts..Run its not worth the headache

Br
Review №26

Travis was such a huge help to me and he was very patient with me. I will definitely be going back to get the rest of work done.

Ka
Review №27

We had an amazing experience with T&T Collision. The owner is kind, honest, and professional and the quality of work was exceptional. This is my new favorite automotive place. Reliable.

Gr
Review №28

Great place! Brought in my car, they gave me an estimated time and got it done earlier. Very polite and professional workers. Completely recommended!

Sy
Review №29

T&T collision was able to get my car in immediately and even got the repairs done early! I had a front end collision that upon closer inspection needed the radiator replaced, and I appreciated that Doug called me to verify price first before repairing it. My car looks brand new! Quality work at a reasonable price, I would definitely take my car here again (but hopefully won’t have to)!

Ni
Review №30

Travis is one of the most honest business men I’ve ever met. He knows what he is doing, he does excellent work, and he clearly takes pride in his work. I had never had such a big job needing done on one of my cars before and Travis took care of it in 2 weeks which was shorter than I expected and the price was very fair. T&T is definitely the place to go! They have earned my business for life! Highly recommend!!!

Bo
Review №31

Great location, Clean & Covid compliant.

Ch
Review №32

I came to Travis to get my bumper repaired for a minor dent I caused. Came in on a Friday and left with my car the following Monday. It looked amazing! When I say amazing, I mean like youre seeing the car for the first time on a lot amazing. His team erased my oopsy and I cant be more appreciative for the service and the guarantee as a first time customer that I would be taken care of. Im definitely bringing my cars to his shop whenever I need some work done.

Mi
Review №33

Awesome place. I had a scratch fixed and a door repainted on my truck and they did a fabulous job. They were cheaper than other places and I was very satisfied with the work. The staff was super friendly and really showed they cared about myself and my vehicle. I would highly recommend this place. Great job and thank you!!!

S
Review №34

The best shop in Indy. Fixed my car that I thought was going to be totaled out, into something looking BRAND NEW

Le
Review №35

So grateful for this shop and the amazing work they did on our van after a collision. The service was excellent, the work was excellent, and they were really wonderful at communicating with us and our insurance company through the process. We took our van here after a referral from our insurance company adjuster, and they got us in right away. They also finished up the work two weeks faster than another body shop we secured a quote from initially. I would highly recommend this shop!

Vi
Review №36

When you go, ask for Travis. This was the first time Ive ever had to get my car repaired for substantial damage and T&T made the process a breeze. Travis answered all of my questions and followed up with me during the entire repair process. All finished in a week! And I cant leave out the interior and exterior cleaning that was done. Highly recommend.

Co
Review №37

Travis was extremely kind and very prompt in taking care of my vehicle. He was able to work around my busy schedule, and all of his employees were just as kind! I would certainly recommend T & T.

Ni
Review №38

Immediately after a hectic collision, Travis was eager to help us out. He bent over backwards to work with our situation and to get our jeep back in action ASAP. Thank you Travis!

Am
Review №39

Competent and professional. I was kept informed on progress and prices were reasonable.

Ga
Review №40

So kind, courteous, and really made me feel like i was being taken care of. and the work was done so beautifully!! 10/10 would go here again no doubt!!

La
Review №41

I love this TNT collision! Very professional service and fast! I have Buick Regal that was rear ended, and TNT has my vehicle looking brand new! I will come to TNT for any cosmetic repairs in the future. I wish I could give them 10 stars!!!

Mi
Review №42

When dealing with auto repair and maintenance the most important thing to me is working with someone I can trust to do quality work at a fair price. Having worked with these folks, specifically Travis, Im happy to say Ive found someone I will work with for years to come. On two separate occasions theyve helped me get my car back on the road in a timely manner and in the condition it was in before the accident. Moreover, I commend them on their communication before, during, and after repairs. They cooperated very well with my insurance company and the local enterprise rental store to make this as easy a process as possible. Accidents and repairs are never fun, but if you are going through one right now I encourage you to check these guys out. Locally owned, easy to work with, and theyll get you whole again.

La
Review №43

I had a rear collision just behind my passenger rear tire. T&T assured me I would be taken care of. When I picked up my car the alignment was way off. And my original battery had been replaced with one from a salvage yard. I took my car to a suspension shop(best one Indy) who informed me that the rear suspension was still not repaired and without those repairs a proper alignment couldn’t be done. They quoted me additional repairs that were not addressed by T&T and the adjuster came to review the additions. Once agreed upon he pointed out that T&T had charged us for an alignment($80) but had not performed it, and would need to refund me as I had to pay out of pocket for Best One of Indy to do it. I have made several attempts to get my $80 refund and still have not had any success. Now the battery they put in my car without consulting me is bad and I will have to pay for a replacement out of my own pocket. T&T promised they would return me a safe vehicle as this was my main concern as a mother. They did not follow through with this and I had to have a suspension shop do the actual important work T&T couldn’t diagnose. The liner in my trunk was also left pulled away from the frame and never fitted back properly. Ultimately I believe they may be able to handle small aesthetic fixes but nothing more. I also believe they are shady swindlers. As they are not returning the $80 I am owed and swapped my perfectly good battery without my permission. I have given them more than six months to resolve the issue with me. As they have failed to do so, I am leaving a negative review and a forewarning for others.

ze
Review №44

Repair was ahead of schedule and very well done VERY satisfied!

Ke
Review №45

Service is Good AND the owners are polite AND helpful 👍

Ki
Review №46

T&T collison is a very welcoming place and they get right to it and in a very timely manner and the job is perfectly done very satisfied with their work diffently would recommend to anyone

sa
Review №47

Brought in my 2015 sonic with damage beyond totaling, not only did they get it fixed timely, but car looks brand new! amazing job! they were great to work with as well!

Ka
Review №48

Easy to work with, made my Infinity look like new. Highly recommend this compsny

Je
Review №49

This shop took great care of me when I wrecked my car!! Great service and very kind people. Highly recommend

el
Review №50

Car look better than it did when i first got it! A+ collision repair work!

La
Review №51

Great, prompt service! Awesome experience!

Da
Review №52

Were rude.Yes but everything was great up till when we had to pick up a part from the car. I payed everything that was owed. Was informed I would be receiving the tire and rim several times by phone and even confirmed of what I was receiving. But when I came in was only given a rim. I was confused about what I was getting and thought I payed to much for it but payed for it anyways. But how the guy spoke to us was not a good way to handle the situation. Came in and the guy was clearly not happy with us coming there and proceeded to grab the box and rudely tell is to pay it because he didnt have time for it. But before buying it we wanted to see it obviously before we bought it and what we where told was not what we recived. So clearly we where puzzled.The guy did not even let us talk to him and explain the situation and was annoyed and yelled at us if we were going to buy it or not if not he would resell it and take it. Because he didnt have time for us. I think the situation could of been handeled better with out the rudeness and the way they delt with us when we came in.

Zo
Review №53

Flawless and very very quick repair, friendly staff

ad
Review №54

Very professional, Did an absolutely Tremendous job!

Da
Review №55

Exceptional nice staff, clean environment prompt service, does very good work.

St
Review №56

Always great service!

la
Review №57

Highly recommend

Ri
Review №58

Great people

Information
88 Photos
58 Comments
4.7 Rating
  • Address:2260 E 38th St, Indianapolis, IN 46218, United States
  • Site:http://tntcollisioncenter.com/
  • Phone:+1 317-591-0251
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations