THE STAFF WAS ALWAYS AVAILABLE AND EASY TO TALK TO. THEY WERE VERY FRIENDLY FROM START TO FINISH. THE CONTAINERS WERE CLEAN. THE ONLY DOWN SIDE WAS THE NARROW PASSAGE WAYS FOR BIGGER CARS TO DRIVE THROUGH, BUT EVEN THAT WASNT A BIG DEAL TO ME.

The facility itself is clean enough, they rented me not one but two different units that had oil on the floors, although they no doubt Will make it right but the idea that you would do it in the first place is scary for insurance purposes on your end. Otherwise my manager was completely pleasant to work with, no issues whatsoever. The only advice I would give is clean them up before you rent them

The staff have been very helpful and accommodating when I needed more storage space as my business grew. This facility is secure, clean and dry. Worked out perfectly for my home staging business! Ive recommended this facility to two other home stagers.

Kindness of staff and promotion of first month free

The staff here is always so friendly and helpful.

The ladies in the office were so nice and helpful! Took the time to walk me around and look at units and made sure I had one that I could easily move furniture in.

Quality storage units! Kind staff. If I need another unit soon, I will be back. I would reccomend this Cubesmart Storage to anyone.

I had a really good experience with Cube Smart for the 2 plus years I was with them. I would use them again. Highly recommended.

Great customer service and a clean facility

Good storage . all sizes

Employee was helpful and knowledgeable she answered all my questions. The only thing that I would say is negative is when I asked about dollies she said they had them up front and there was a $50 deposit. She explained why and I understood that because people steal them or misuse them. My only thought was if they could make it available some other way. Maybe like apartment rentals where they take your license until you return it or charge your account if not returned just a thought😊but she was very nice

This is one of the best storage centers we’ve ever visited. The place was cleaner than most restaurants that we’ve been to, and the front desk clerk was amazing!I have never met anyone in customer that was so friendly and eager to help out, she was truly a joy. We will definitely use their facility again if needed.

Very easy to work with. Price very simple to understand. The employees were super nice and helpful and knowledgeable.

Everything was fine, just needed a storage unit to keep my things until I moved

Very polite and professional. The units are very clean. A good overall experience.

Great experience! Easy and quick! The young lady, Nitra, that helped me was knowledgeable, told me everything I needed to know, but kept it short and sweet!

All went very smoothly, great customer service!

The office was very helpful any time we needed help with something and the units are very clean!

Very good customer service the ladies in the office were very professional and made me feel good about the experience. Went very smoothly. Would recommend it highly.

The lady who is always there have a bad attitude. Also years back I was riding on the golf cart with her to go see the space and she was driving crazy and almost over turned the cart. I ask her to slow down because she seem upset and bother about doing her job. Worst experience ever.

The most helpful staff at this location behind CVS in Indian Trail are very nice and has worked with me. I have been a customer there before it was cube smart and perhaps the company before that. Get to know them and you will find they are personable! Now the companys policies are different from the one on one experience with the employees. It is a pleasure dealing with the ladies.

Easy online reservation process! Deidre at the Indian Trail location was amazing getting me set up with my unit! The only disappoinment was that there was an active duty military discount but not a retired military veteran discount.

Great to deal with. Very efficient - get you in and out quickly. Units are clean - I recommend them highly!

Dedra Mccray was very helpful, as I had previously selected a unit too small for what we had to store. Even though she was late for lunch, she very kindly worked everything out and took care of our need. Great service!

Outstanding service .very nice staff too.

Nice and helpful staff. Convenient location and the grounds and unit are clean. Quick and easy process to procure a storage space.

Had to reserve from out of state and Cubesmart was very helpful, courteous and made the process simple! Thank you !

Great people nice unit great price

Nitra Drakeford made my visit to CubeSmart very pleasant. She was knowledgeable,professional and I enjoyed talking to her.

Easy to work with. Dedra helped with all the paperwork and explained everything that I needed. Got exactly what I needed.

Nitra was great, very personable and helpful.

Great people to work with. Go above and beyond to help with all our storage needsRobert HuffmanHuffman LAWN Solutions

Convenient location to Indian Trail, but built on a hill which can make driving through it a bit scary.

Great and helpful staff in a good location. Only problem was locating the dollies but once I found one everything went smoothly. I would recommend this facility but prices are best on internet so reserve on line. Discount is only for 6 minths though which I did not know until I arrived. After 6 minths rate goes up to full price.

Management is very nice and easy to work with. Has been a great experience thus far.

Great experience so far. Would highly recommend to others

Very quick and easy to rent a unit. Staff was very nice.

I have multiple units here. The staff has been fantastic and I would recommend CubeSmart to anyone.

Convenient, clean, helpful and friendly staff

Dedra Mc cray was very helpful, I would recommend CubeSmart to everyone.

We have used this facility in the past and been very pleased with the location, the professionalism of the staff, the cleanliness of the units and the response time to our on-line reservation! We would use them again and again for our storage needs . . . and are right now!

Always friendly service with a smile! :)

Nitra was very curtious, friendly representative.

All in all, not happy with my experience. Was not fully informed of rates and had to go through corporate a few times. Only one in area, so I am stuck for the time being.

Friendly service and clean storage space.

People there are nice, the process is a bit overblown and time consuming.

Debra was great, very helpful and courteous.

Great customer service!

Roaches everywhere DO NOT STORE HERE

Great customer service

Its very clean

Good

Expensive. But convenient.

Great staff!

Very professional.