I got a dragon fruit refresher with water not lemonade, it was very weak,not much flavor. This was my first time at this Starbucks in Hyattsville. I wont go back. Even though I get water, if is always very flavorful. Very disappointed.
My friend got me the sweet vanilla cream cold brew, she arrived home and they did not put the cold cream I know because my drink was all black so then she went back and came home and they did not put the 2 pumps of vanilla syrup! She was not going to go back a third time... but thats ridiculous!
Had a mango berry tea! It was so refreshing on a hot day! The employees were super nice. Answered all my questions! Thanks ladies!
I usually love this starbucks. The other day i used the app and was $.06 short so i gave a cash dollar but they would not accept cash... i did not have a card so i was told to come back with a debit card. A nice stranger in line put the SIX CENTS on his card!
This the worse starbuck store,I ordered a plain bagel with cream cheese, my bagel was soggy and no utensils to spread the cream cheese, also I ordered Venti late with 4 brown sugar,,the barista didnt add my sugar, this not the first time I had issue with my order apparently they dont care customers
Great mobile order service. Staff is friendly and recognizes regulars.
I arrive at the Starbucks around 4:05pm. I should have known something was up because this was a stand alone Starbucks that does not accept mobile orders. I attempted to open the door and the door was locked due to employees taking a break. The sign said the employees will be back at 4:15. Terrible place so far I will continue after I receive my service.
Pretty fast service, got me and my sisters coffees done in about 5 minutes and were perfect. pretty nice place, especially the glass paintings.
This store is definitely hit or miss. Ive had great experiences here with a young, all-male crew and quick, friendly, service with a smile and a come again! from the cashier/barista. But lately, Ive had repeat terrible experiences with an all-female crew with surprisingly bad attitudes. The store was very dirty -unusual for this store that adheres well to COVID guidelines- the trash cans overflowing, and the barista was unnecessarily impolite and visibly bothered by in-store AND App orders. The manager was no better and another patron stopped me on the way out to ask, Is this store always this nasty and service unfriendly? That confirmed it wasnt just my perspective.Another feature that is now permanent: random cartoon drawings on the partition glass. The look lends a very dirty street carnival vibe to an otherwise hip cafe, and adds to the uncleanliness factor here. Such a shame to never know what to expect, that its not even worth the risk. Maybe this one is a franchise location without the usual guidelines that make Starbucks the great place to be for coffee and great vibes?
I love this location.And they prepare my stuff perfectly and staff is nice here.
Always friendly quick service and rarely packed or excessively busy.
Nathan the cashier welcomed me in today with a bright smile and it was just an amazing welcome. In these tough times we need more people with his kind of spirit being the first face customers see when they walk in. I was actually kind of upset when I walked in but he made me instantly forget. Please keep him, he is a gem working for yall.
There are no mobile-orders to this location. Great markers for social distancing in the store.
Super friendly
This is my go-to Starbucks and Im glad to say they are adhering to the COVID guidelines. The staff is always friendly and is ready to address customers upon entering. Location/Parking makes it easy to hop in and out. Kudos to Beth for running a tight ship.
Coffee with the Hyattsville police officers an Mayor Kevin Ward.
My favorite Starbucks
Yesterday, I had the pleasure of being assisted by a man named Justin ( if my memory serves me correctly). He provided exceptional customer service skills. Conveying empathy for a mistake that was often made when I patronized other Starbucks locations, Justin made my experience more pleasurable than I ever thought it could by his acts of kindness. He took ownership of bad experiences I had at other locations and made me see Starbucks in a better light. That meant a lot to me. I hope that he is valued at Starbucks because he is truly an asset to your location!Thank you, KING!!!!
Good, they need to have bathrooms open. Forcing people to go bathroom at another establishment is unfair, when you have a disabled individual.
Cozy little place. Its hidden from the street so it is easy to miss. Everything runs like normal and the staff seems to be very nice. From first impression, everything appears to be cleaned and kept well. Worth the extra walk.
Employees are always friendly, drinks are always delicious, excellent service.
The best staff you could ever find at a Statbucks works here.
Nice people, good coffee. But, I cant order or pay in advance at this location with the app. Why?
Wonderful experience. My drinks were cool and refreshing and absolutely perfect
Great neighborhood Starbucks. Baristas are lovely and always remember your name!
Im addicted. I loved it when I was as an employee, over 20 years ago and love it now as a faithful customer. The company as a whole is great, despite the individuals,who Starbucks employ, who make a culturally insensitive remark or action. Love it.
First time going here. Not big of a place but their frappes are well made. Personel had a friendly and pleasant attitude.
The Best Shop by far. Ive been fan Bucky (Starbucks get it); for around 5 yrs. This shop feels like home Thanks as always.....
Good staff.
Great for a quick stop. They do have more space to sit outside but when its cold and its packed, the available seats become limited. Quick service and good music.
Good baristas, good coffee. Small shop, its a good stopping place to take breather. I would not go there to do any work on my laptop though. The store is a bit small to be taking so much space and time.
The red haired young man was on his phone while he was serving. Ive never experienced that type of unprofessionalism in a Starbucks. Once my credit card was approved, he did say Im good to go and didnt ask my name. I had to wait for him to finish fiddling with his phone before he acknowledged me again to tell me that my coffee would ready at the end of the counter.The barista who made my coffee was polite, acknowledged me and thanked me. This why I gave them on additional star. That red hair young fella gotta go! Sorry.
They have a pretty stable set of barristers who strike a good balance between friendliness and efficiency. Limited, often full, seating area compared to many other Starbucks. Clearly those who get a seat like the vibe!
Starbucks was just what we needed on this cold windy day! We got two frappuccinos, along with a slice of iced lemon pound cake and my son had a cookie dough cake pop. The drink and treat was fine, but the lobby area had trash on the floor and sugar was spilled all over the counter, where the napkins are located. I would have given a higher rating but cleanliness is important in a food establishment.
It was not busy but the staff was a bit slow at everything they did. I had intended to use one of my rewards but the check out guy either didnt hear me or ignored me and I got charged full price. Space was small but nice and well kept. A lot of folks there reading or working. Also has an okay little patio area. Not exactly scenic or anything as it is on a major intersection though.
Great customer service!
They put strips of bacon with my blueberry scone awful starbucks
Very slow these people😴😴
They are playing the Hamilton sound track how can you not love it this place while that is playing. The staff is so nice and friendly. And my drink is perfect!
There nice. expect this one Guy with green hair very rude I waited over 10 min for a simple order he attended other costumers that got there after me first! First time that happens there didn’t like his attitude when I let him know the problem
Double shot of espresso keeps me going for the 11hrs of day at work
I am a Gold Card Member. I had stars that were about to expire. I got a free Chai Tea Latte with Soy Milk. Warm and delicious!
It was a super busy morning but Aiden was perfectly calm and happy to take my order amongst the crowd. Super kind and helpful with my order. I was trying to find which alternative milk would go best in my latte since i just found out I’m lactose intolerant and I didn’t want my morning coffee taste to be off with this new life change.Aiden was helpful with suggestions and understanding of my situation even though it meant my order took longer than average!
Very good quality. Food selection is satisfactory. It could use more indoor space when its cold or raining outside. Staff is friendly and helpful.
Awesome team here. Every visit is a pleasant experience. Clean, organized welcoming location. One of my favorite locations to visit for my coffee.
There is no fruit for the refresher drinks and the staff doesn’t even tell you. They just hand you the drink like your not going to realize the fruit is missing.. Lastly the gentleman at the register nails were super dirty! IJS
Here for my morning coffee, the Manager was very sweet gentleman, he knew customers name by heart. Jenny and Emonie ( baby mom was her nick name ) were fun and friendly. However, I passed by after work every afternoon and the night staff was friendly also.
Cold coffee wben suppose to be hot.
I love how hospitable the Baristas were. My beverage was perfect and the place was clean. Ill definitely be coming back!
Great baristas, great beverages, great space. An awesome Starbucks if you value quality interactions and quality people.
Best customer service
Great experience for me. fast, friendly, correct
This location has the perk of free parking, but a big drawback for anyone looking for a place to study or work. It has very limited seating inside and often is full, apparently it focus on the metro community passing through and didnt plan on people gathering here during the day. On a side note there is a flyer posted that says on certain weekday evenings (I believe Tues-Thurs) they have community board game nights, but I havent been to say anything more.
The workers were nice.
Amazing service by this barista named Keith. He has a very welcoming smile and was singing while making drinks. Overall a great experience at this store.
All of my friends live for Starbucks. I am somewhat myth. BUT the Carmel whatever whatever was the best. Well organized service.
Great customer service and speedy product delivery.
I have been going to this Starbucks for the past 2 years, every morning before I go to work and I always use the app. For the third time today my drinks are not there. The barista told me someone took my drink after telling me to wait because she already made it. she didn’t even apologize. Because of my addiction to starbucks coffee I have been late for work so many times. This will be my last time going to starbucks. I’ll find a better coffee shop with a good customer service.
Good location. Great staff. Excellent service. Not much else to say.
Personel had a friendly and pleasant attitude.
I visited this Starbucks this morning and I was surprised at what a male barista said to me when I asked him not to put too much ice in my venti strawberry açaí drink. He says, “next time let me know beforehand, alright,” and he clearly had an attitude at that!Surprised me that he had the audacity to let those words come from his mouth. So I said to him, “I hope I didn’t inconvenience you!” (Sarcasm implied) and I’m sure he got the point that my request was in keeping with being a customer. I certainly plan on bringing this to the attention of their corporate office - very unprofessional young man.
A quick in and out Starbucks. There are a handful of 2 seater tables, and theres a high bar with stools for laptops. The space is small and sound carries, so dont expect to stay long. This cafe is very busy in mornings and even when I visited on a Tuesday afternoon was busy.
Staff is very welcoming, bathrooms are always clean. My only gripe is that the indoor seating is very limited.
The staff are friendly and remember my whole family drinks. They even remember my seasonal drinks whether I order in store or through the app. Store is clean and service is usually fast.
It gives me something more to smile about
The new employee was left without access to the cash register. The lead employee left to get info for the new employee. We waited for 15 minutes and when he returned, he just used his own info to open the register. No apology or explanation and then walked away. The new employee was very apologetic.
Service and drinks are normally fine. Dont come here to sit, however, because seating is quite limited. Employees have been generally friendly towards me.
Ice peach green tea lemonade the best.
I really love this place. The service is great. Im still giving 5 stars, because of the superb service, but they have very few outlets.
Amazing service
My go to Starbucks, makes the best drinks. All Starbucks arent created equal
The baristas are very helpful here and always friendly. At least we have this Starbucks in Prince Georges County. It is one of the few that exists. There should be more!
There is a new blonde Male employee that is very nasty! He acts like he didnt want to get out of bed this morning. No eye contact No smile No manners. He should be working in the back ONLY. This is my first ever Google review-it was that bad.
This is my favorite Starbucks store. I understand somedays can be very bads for everybody but keep up the good job guys.
Had to wait almost 10 minutes for coffee because the bold was not brewed. Coffee ran out and they didnt know the pot ws empty.
Awesome friendly starbucks. Quick service and clean atmosphere.
Its the best they make you to stay it feels like you are home
Very friendly baristas. Its best for to go drinks, as the inside space is somewhat limited. Theres outside seating available, which is especially nice during the summer months.
Great love it❣️❣️❣️
Helpful staff and pretty fast service. And good baristas!
I feel very comfortable here
Service is nice the people that work there are💯They know how to treat costumers and everything is always clean and ready for people to use👍
I have been coming to this location for the longest time and the employees are always nice. They greet me and always make sure that I am happy with my drink.
This guy made the feap with milk...it was one of the worst I ever had. I tried to get it from the Starbucks in the PG Mall. This Starbucks is the worst the only this worse than this Starbucks is this Target and the hole phoney Target Customer Service. If you really have a yen for Starbucks stay away from this place.
Thanks you morning crew. Selena, Kathy, Adam, Aden you all make my day each morning. Macchiato with a smile
Very small and very limited parking in a very small lot. My order was correct at the staff was efficient.
Super nice staff. Very responsive to any sorts of problems, and always willing to help.
The staff is very nice.
My tea was good and my biscuit sausage egg and bacon was delicious!
I dont get my order right, but this is not the first time
Ahh so many great things I can say about this place :)For starters the staff.......😍😍 Are AMAZING!!!! Stephanie is one of the best she is too sweet, bubbly and got it down packed when its busy!! Danni stays happy, Tan is so silly, JT be moving but he really helps make it run smoothly...I can literally name everybody at that store haha but literally they are so amazing. They are quick to make your drink however you like it, and they dont really mess up. I can go to any other Starbucks tell them the same drink and customizations and they get it wont or doesnt taste right, THIS STARBUCKS youre stuff comes out better than you expected. I usually always get the pink drink no special way idk what Tan did but it wasnt as sweet as normal which was great I said OKAY this drink fire!! 😝😝
Love their staff. Always friendly and fast and they make awesome recommendations on food and drinks!!
Was AWESOME and Customer Service was Very Respectful*_*
Great service. Busy in the morning. Use the app for better time.
This is alright most of the time but service can be horrible at times and the chasers can have really bad attitude sometimes. I stopped going there b/c one of the cashiers was very rude to me.....👀👀👀 Its okay most of the time though.