Tory was outstanding! A bit of a a wait but, heh...np.

Your employees are rejecting transactions due to “COVID” which I find to be false information. This needs to be addressed immediately.

I walked in to make a quick purchase, I went to the counter and the employee greeted me, then he proceeded to unbox some items and I stood there for 10 min just watching him do his thing with his headphones on, how is this good customer service?

Its Gamestop. The employees are helpful and nice. Things are usually stocked. Not a bad location.

There were some technical issues with there store equipment, but the service provided by the store attendant was above and beyond anything you would expect from someone trying to fix equipment issues while helping customers at the same time.

Not very nice people working there.did not help me out at all . You need new people there.

The manager was awesome during our stop in the shop, he made us get the membership.

Even when they dont have a game in stock they do their best to track it down. They always offer to order it, or find the nearest store who has it.They have a wide selection of games and consoles and appearal.

They increased collectibles so big ups. Decent line and customer service.

Customers representatives were very helpful

Good atention

Game stop prices are very high on used games. They would get more business if they lowered the prices.

Called to ask about a console. Spent 3 minutes just hearing the phone ring the first time. Two minutes the second time. Not impressed. Definitely will not be giving my money to them.

Did alot of shopping at this store . Ppl here know alot about the items instore n will help anyone find what their looking for, or give info on what they might not know about, like games, toys, or clothing.

I always go thier and they have what I have but the thing is that I don’t see the 3ds.

Staff was friendly and they seem to have a good selection of games, unlike some other GS stores.

Gamestops vary in stock but the customer service at this location never disappoints very polite and always helpful

Ask for a procontroller they dont have. ask for headphones they do not have. ask for a console they dont have either. they never have anything you have to order everything siendk so it is better to order yes but from amazon or ebay

They are fast and know what they are selling

They didnt really have anything in stock but maybe because of the holidays

This place is great. the one in the strip center near cvs is nowhere near as good. i drive past that one to get to this one. they actually take time to spend with you and get you what you want. at the strip center they ignore you and act not friendly. i never go there anymore. the guy with braids is always there and he acts like a tool. he is an adult, but even the kids that work at this store are a million percent better than him. plus, it is clean, organized, and has a good vibe every single time. it must be a good manager there because it is a consistent difference in what should be the same or similar kind of experience when you shop in a chain store less than one mile apart

When my Xbox One X bricked out of nowhere, they swapped it out for a new one, holding one for me all day while I was at work after a phone call the night before. Workers are super friendly and knowledgeable about games. Definitely won a customer!

I went to this GameStop with my friend and we were looking at some cards for Fortnite once we were talking if we should get it or not one of the employees turned to us and said “Please tell my your not getting this for yourself” and then started complaining that he didn’t like people that played that game. Very disappointed do not recommend employee was extremely rude and got in our conversation completely uninvited. Smh

Decent

Great Friendlys associates!

I went to add money to preorder,but the cashier told me that my account had expired. So I renewed it for 15 dollars. However,the next day I saw that I had 2000 points and that my account would not expire until 2022. When I came back and told the cashier woman, she did not give me my money back. Even though she acknowledged her mistake. 12/27/2020. If you are going to renew your power up rewards account please specify that you do not want your points used to renew it because if you do not, then they will use your points to renew your account .Lost 15000 points because of this.

Slow service

Good place to find games!

Always have a great selection of games. I got awesome guide books that they have available for certain games. And plenty other things they have there that is pretty awesome.

Provide very good customer service, sells wonderful products for games systems & other by items as well as offers and request/ recieve suggestions on what might be a better game to purchase. In all this is a wonderful place of all ages to go to if youre into games.

The employer was very helpful what everything I need

We went to this GameStop and we were looking and talking if we wanted a vbucks card. Then one of the employees said” I hope your not getting this for yourself I seriously hate that game”. Truly disappointed at the customer service.

Great prices, and friendly employees.

I purchased a game and upon returning home and putting it in my device the game didnt work. I brought the game back because I had purchased a warranty. When given a second disk it didnt work either. Not to mention I called in advance and asked if they had gamecube controllers, they said they did. Upon arriving to the store they didnt have any in stock. Would not recommend this location. I dont expect them to remain in business much longer.

Good as long as your not giving them games

I like the buy use games, paying less but getting the same thrills is a good thing. So youre not the first person to play madden, as long as you get your play is what should matters.

It doesnt have everything I wanted

Didnt have a big selection on video games & customer service was awesome😊

Amazing Games and Staff best video game shop ever!

Great customer service within a short time period!!!

Very helpful workers, the games are neatly placed on shelves, and they will give your money back if something goes wrong with your chosen game.

I love it because it represents Prince George Mall

I love game stop i got 2k18 and destony 2 which are super goood

I love going to Gamestop. These people always know what theyre talking about, and they give honest opinions. I was about to buy a zombie game on sale the other day and the guy wont ring me up. He tells me its trash. I look it up later: its trash. I just bought my Xbox One X here and by the end of the convo I knew what teraflops were. And I love being able to trade in old games and buy new ones FTW.

We got the remote and it is working great.Manager was very helpful.

Friendly staff and wonderful service. Safe haven for all gamers!

You always find everything you are looking for in video games

All the games is very awesome cant wait to brand new games

I wonder how are they still afloat

I tried to buy a game card for gta just to put money in it. They ask me for id. Whats the point ? Its only money for a game I already have. this is the second time they done this. Come on, its common sense that if its only adding money to a game that you already have then why make it complicated? The service here is terrible.

Great friendly and knowledgeable service everytime I visit

They had great games & customer service was cool

They were very professional and they had everything i wanted ..

Everybody in the staff is a Gamer with a hard Rthey constantly use the gamer word

Mall is pretty but gamestop is open soon

Too crowded. the store is too small for all they crammed into it. no room for customers.

Manager didn’t treat us well, very aggressive,we always buy at this store, this time manager not even made eye contact with us, and yelled at us, he refused sell us and item that my kid wanted for Christmas, I not even give the manager a start, I’m very disappointed

Didnt work for me. Bought a costly console for a childs birthday and it didnt work.. devastated.

Good, helpful and fast service here.

It was a simple experience as always.

I love in summer 😁

Customer Service was great!

TRASH THSI PLACE JUST I CALLED AND I ASKED A QUESTION AND THEY ENDED THE CALL WHY GAMESTOP

Supposed to open at 10am its was 30 minutes after and they are still not open

They got all the games I like, at a low price for refurbished ones.

Very organized store!

Great customer service!!

Guy I had on Customer service was rude

Excellent Games

Games never work! Smfh

Ms. Crystal has A1 customer Service!!

Great Serive!!

This place sucks their consoles are bad bought a console and used just for a month and it suddenly won’t turn on ..

Fantastic Service

Large game selection to choose from

Sells broke products

Nice place to buy gamers

Good good

Customer service sucks

Its a gamestop

Liked it

Great

Amazing and extraordinary

🎣 game from there

Nice

Very good!!!

Horrible customer service

This place is bullshit

Amazing

Very good place

You find what you are looking for ... only that used controls sell something expensive. They are not new ... but everything else so good

For hygiene

Inaccessible games

Excellent

There are a variety of video games