A high end bags and accessories store in North East mall. Well know classic and trendy designs and styles. Being the big brand the prices are very expensive. The store is well maintained, decorated and clean. Staff is very professional and courteous. Its located in the center court.

They were so helpful and welcoming

Great experience here My N laws and I brought our bags from here in texas great prices plus a Very nice and helpful team!!!

The sales woman chose to ignore me. Thats fine, I chose to spend my money elsewhere.

Best people ever they were great and the store was fabulous!! Loved the way they helped my niece with her 1st Micheal Kors watch.....they are seeet!@

Manager, Caitlin, at this store went above and beyond finding me a purse that I saw online and this was after I had buyers remorse and returned a purchase from the night before. Caitlin called around to many stores in other States to locate this purse and continued to follow up to make sure that the charges were complete and shipping processed. Very satisfied with her and this store.

Great Associates.

I just want to say I had a wonderful shopping experience at this store and the sales associate was so nice and helpful. She even went back a few times to pick up different bags for me to look at because I couldnt decide between the gold or the silver hardware. Love my purse, and will definitely be shopping here again in the future.

Today help size my watch so it fit right and the lady was nice and accommodating

Part time manager, Chassidy, at this store went above and beyond finding me multiple items after calling around to other Michael Kors locations and getting a lot of kick back. Chassidy sat on the phone with me for over an hour to search and check items that were in stock and or available to order. She was very polite, patient, and I couldnt of asked for a better sales associate to work with. Her communication skills were top notch even when she had to call me back etc., I shop at a lot of high end stores, but Chassidy went beyond all my expectations for customer service. Even after getting some kick back on an online order, Chassidy was able to help me find similar items in store to assure I would get my items on time for my company event. I am very pleased with her work and I hope she never leaves because she has a forever client. Very pleased with Chassidy and all her hard work in making me happy and stress free as a customer. Thank you so much!

My daughter asked to go in. (Shes 7) talked with her and were very friendly helped her pick out just the purse she wanted and encouraged her to keep doing good and said theyd set it aside for santa to pick up for her very above and beyond and friendly!

The girl that helped me was the absolute sweetest! She was so nice and friendly, and extremely helpful! The entire staff that was there when I bought my bag was extremely friendly and professional. Plus, I LOVE the bag that she helped me pick out!

This has to be the most RACIST store I have ever encountered. I went to this store (store number 624) with my friend today as we were in the mall. When we entered the store no one acknowledged us, not a hello one minute and Ill be right with you may I help you with something, nothing, just ignored. I remained calmed as I was carrying a Michael Kors bag so clearly I can afford the brand. A few minutes went by, still no service to the two black women in the store. A middle eastern couple walked in and oh and behold customer service all of a sudden existed. A sales lady who name was Jasmine, walked right past my friend and I and immediately began to assist them. We walked up to her and asked her what her name is and she politely said my name is jasmine. Well Jasmine, you had 2 black females in your store for 10 minutes that you willingly and happily ignored but the minute you saw a couple you almost broke your ankle to assist them. Is it because Im black?? How can one not think that when the sales women that were there ALL chose to ignore and walk past us but bent over backwards to assist others. I will never buy this brand again, as Jasmine and her colleagues represents this brand. For no one in the store to assist, lets me know this behavior is the norm at this location and that it is tolerated. SHAMEFUL!!!

Great experience. Awesome salespeople and Tristen is the best.

Picked up something for my girlfriend and I was blown away by this place! You may thing going direct is not as good as buying this product from other stores and its not. They even wrapped it all up in a nice box and bag and I didnt have to worry about that part at all. Talking about wining the boyfriend of the year award! Seriously this is the ultimate gift to a girl and if you really care about her and want her to feel like she is the most important person in the world, this is the ticket!!!

Very nice setup. Great prices. The sales lady was very patient and classy.

Good service

Save your money and time. I had a question over a purse and the sales rep flipped. Save your time go to Coach. Product doesnt last. I hope these ladies never have to work a real job, their customer service is awful.

WORST customer service ever at this location!! And the return policy is ridiculous!! I just bought my husband and wallet a few days ago. Which they do not carry in store the only reason they had it is because someone else had returned it there from an online purchase. Anyways I bought the wallet giving it to my husband as an early Christmas gifts! The card slots are too small for even his ID or debit cards to fit into it. So I wanted to return it only to find out that even when you pay cash anything over $100 has to have a check mailed to you which takes 4-6weeks!! Christmas is in 5days!!! Now we are stuck with a $130 wallet that is pretty much a waste because it cant be used for its intended purposes! I have called multiple Michael Kors stores none carry mens wallets. And the return policy is ridiculous when do you ever buy anything in this store for under $100???? Very rarely!!

I will never EVER again visit this store or shop at Michael Kors. I was in the store today (Store # 624) in Hurst, Tx waiting for someone to greet me and no one did. The salesgirl Jasmine walked right by me and my friend to greet another person (who came in after us). I was offended! It wasnt like she did not see when we walked in, she was right there.

Come in and Karissa help us with our order. Super nice and professional

This store gave me a really hard time accepting an online order in return. First she tried to say it was a sales item and wouldn’t take. I told her it wasn’t a sales item. Then she tried to tell me you can’t get money back. I had to pull up the return policy of heir website so that she accepts it and gave me full refund.

Very nice layout, watches wallets and purses

Classic......i love this place

Not sure what this is but I probably walk through it in the mall

So stupid to spend $$$ on overpriced accessories just because of a name.

Nice store

Great service

Great

Good service