Discount Tire is always an excellent option for new tires but the Hurst TX location is platinum grade. These men are the most professional I have come across. Mark assisted me with tires for my Chrysler and Daryl assisted with my Malibu. These guys are top notch. Professional, courteous and extremely knowledgeable in helping to determine the right tires for your car and the type/amount of driving that the car is used for. I will truly never buy tires anywhere else.
They have a line where they will fill your tires for free and they are awesome, highly recommend this location!!
Great staff and good prices, definitely recommend.
The folks there are very professionalThey did a great job!I was in and out in about 30 minutes!
I made a appointment online for 3:15 showed up at 3. I gave the guy at the front counter my keys and he said your car will be ready in 30 minutes. I walked down the road to Starbucks came back and my car was ready. The whole process was smooth and I’d recommend anyone to go and visit them.
Oh how I wished I could give this location 5 stars. They have been so good to me in the past. But this visit was frustrating. I bought four new tires with all of the bells and whistles with it. The first time today going in was fine. Fast service, friendly guy who helped me and sold me the tires. When I left I heard this strange clicking noise. I could not tell which tire was. I turned around and went back to this location. I walked in and explained what was going on. A guy walked out and looked at ONE tire and repeated “I just don’t see anything. That is so strange.” He said to keep driving on it and come back if nothing improves. I kept driving and my gut feeling was telling me something was wrong. I had just spent over $700 on new tires and Discount Tires should have treated me better to solve the issue. I went to the Bedford, TX location and within TWO MINUTES they saw the problem (a sharp object was in my tire). Luckily they were able to remove the object and no repairs had to be done. The guy at the Bedford location was much more helpful and kept saying “this is unlucky, but luckily you didn’t keep driving on this.” I am so frustrated at the Hurst location. After spending $700 you’d think I would have been helped more than I was. Ridiculous. Sad. Shameful. This looks really bad for that location. I hope I get to update this review with something they do for me.
Quick Service & Friendly Staff. They repaired 2 of my tires that had nails in them in less than 30 minutes (w an appt). Keep up the good work! Ill always keep coming back to Discount Tire.
Always great service. I made an appointment but showed up early to get 2 new tires and I was in and out in less than 10 mins!
Didnt even try to sell me new tires! Very professional and fast.
Julio did an excellent job with my tire repair! Keep up the great attitude!
This is where I get my tires. They have free tire pressure checks, free tire rotation (for tires you buy from them), reasonable prices, and a helpful staff. I most recently visited to have them fix a slow leak in one of my tires. In and out in about 45 minutes without an appointment.
Ive never had a problem with this location, let alone Discount Tire. Theres a reason they are ALWAYS busy, and I dont mind waiting to get the job done right. Jeff, the ASM at Hurst store, has helped me many times and went out of his way to fix a problem I had with a totaled cars tires I wanted switched out. Thanks for keeping my old German autos on the road guys!!!
Great folks. Always polite & helpful. My favorite place for anything related to wheels and tires on our patrol cars.
I have always been served quickly and honestly with my tire needs at Discount Tire.I will remain a loyal customer
The guy that helped me today was awesome. Very friendly, professional and knowledgeable.
They were very helpful and accommodating when I had a seizure in their store today. Top marks to these guys!
They were fast friendly fixed my flat in 30 minutes thanks guys!
Great service, came here to get a tire replaced since it had a hole on the side wall. Turned out the tire was under warranty and they replaced it hassle free. They even checked my tire sensors and tire air pressures. Really nice and helpful, highly recommended
When Josh left I thought I was going to have to follow him across town for tires and service, but ANTHONY has since started taking care of me and my company. He ALWAYS friendly and professional and I will always ask for him every time. He recognizes we spend quite a bit here and treats us like he values our loyalty!! Some of the others do not... Thank you Anthony!!
Purchased tires here many times and the staff is always great. They found a single tire for me across town and had it transferred to their shop and installed in less than 2-hours.
As crazy as it sounds their windshield wipers are fantastic! More excited about them than my new tires.
I went to set up an appointment to have the tires rotated on two PUs for the following morning at 8:30 and 9:00.Arrived at 8:30 and the place was busy. I didnt get to speak to a rep for 25 minutes.After I spoke with the rep, they pulled in the first truck and began working. Several bays opened up, so they pulled in the 9:00 right on time.All the work was done in short order and correctly.
Young Man there took good care of my car quick and easy fast also and they were busy
Had a low tire. They have a lane in the parking lot marked off so you can just drive up just for a tire check. You do not have to go inside.
They are good no matter what city you live in service is consistent and easy.
I bought a set of new tires. I had an 8:30 appointment, they estimated I would be out at 9:00. I was on the road at 8:50.
Great & Fast service this morning
Love how awesome Discount Tire employees treat me. They are do helpful and kind. Recommend for all!
For over twenty years we have been impressed. A great company!
Anthony was attentive, helpful and patient with me. I appreciate that he explained and showed me my current tires condition and suggested the best resolution to the problem I was having.
Service was complete in 45 minutes. Staff was very nice and even walked out to greet us as we parked.
Stopped by to get a tire fixed and they did it right away. Very friendly people and I was not charged.
Outstanding customer service! Very quick and eager to help! Thanks guys!
The service is always good. I have no spine so I get talked into all kinds of things. Like spending more for a tire that lasts longer. Or buying two when I only needed one. But the people are super friendly and helpful. The process is a little weird now that they dont pull your vehicle in for you. And the wait time can be a little longer than normal. But I guess thats sort of expected during these times. Gave 4 stars just cause its never a perfect experience.
Got tire repaired, only to find out tire is already discontinued. NOT HAPPY
These guys are lightning fast and always get the job done right. I will never do my business anywhere else
So I made an appointment at 1 to have a nail removed from my tire. And my car wasnt taking care of till after 1:30
Great service with nice people.
There are highly professional team that will give you great advice and great service.
My go to place for all my tire needs
Had a great experience at this Discount Tire today when I purchased a set of new tires from Matt. He was professional and helpful, and the service was done promptly even though they were clearly very busy. Overall super happy! If I had to suggest an improvement, I do wish they offered alignments as well.
They were great helping me out tonight
Very clean location. Helpful staff. I always have good luck with Discount Tire regardless of the location.
I buy from this location several times a week. The whole team ESPECIALLY JOSH goes above and beyond every single time!! We had a great relationship with Chad and Kolby in the past too, and I am SO thankful youre close by, quick, efficient, and care about all your customers, even other shops. Thank you JOSH
Once They Got Started They Where Finished.
Great job with my car
We were helped by the manager, Josh, today and I must say it was the best tire buying experience I have ever had. We were greeted by an associate as soon as we pulled in to the parking lot and we were in and out with 4 tires in less than 45 min even though they were busy. Josh was also up front with us with the cost and didnt just try to sell us the most expensive tires he had. We will definitely be returning with oue other vehicles and will be referring our friends to this location!
Fast economic superior service. Only place i Go for tires and wheels for all of my families tire needs.
I got help from Marcus, he was amazing and very helpful. Service was fast and professional. I am so glad I came for here for my tires and Ill keep coming back for any need that I may have for my tires. I totally recommend them! Thank you, Marcus and the other awesome guys that put my tires on. Thank you!
Stopped by for the free air check, and Neil hooked me up with some quality O². I always go to this particular Discount for the air check, as theyre always friendly, helpful and honest. Have been before for flat repair, and Neil was the one who helped me out, which I appreciated greatly!
They had the tire I needed for my trailer and got me taken care of and on my way in under an hour.
I purchased a new set of rims and Michelen tires for my vehicle. These tires had deep cracks in the rubber after about 2 months. I returned to the store to ask about them and was told This is normal in the Texas heat. About 2 months later I returned because the cracks were significantly bigger. I was then told these tires were recalled and I can give you $70 a tire i did not have the money to pay the rest so i dealt with it even though this was bad business and I should not have accepted it. Fast forward a year later. I had totaled my car and bought a new car for which I returned to discount tire and purchased another set of brand new rims and tires, BAD IDEA! fool me twice shame on me. For weeks after my purchase any time I hit a bump on the highway or went over a speed bump there was a very loud scraping noise coming from the front of my car which I assumed was my shocks. I rarely use my car so for months I was dealing with this because I lacked the funds to see a mechanic. I was finally able to afford a mechanic and without even getting in my car they spotted the problem.. the tires are to big for my car! The noise I am hearing is the tires hitting the wheel well! This is unacceptable! I want the problem fixed the right way! I dont want to be told you will give me so much money per tire! I feel completely scammed by discount tire! The pictures provided show the cracks from my old tires after 2 months of use! The other pic is my new tire with completely shaved outside tread from hitting my wheel well over and over and shows how far it sticks out past the well.Update: The store manager Josh, gave me the right size tires although i did have to buy another warranty. He resolved the problem and was very courteous. I am happy that the issue was resolved but wish it wouldnt have happened in the first place.
Discount tire always has a solution to any problem
They couldn’t put air to my truck cause it’s dually inexpert people
Staff are always polite and friendly. Services is always quick and Ive never had any trouble with it.
Quick service.
These guys are the best. New tires installed during my lunch break!
These guys take care of business everytime I come in 👍😃
Been going to this discount for ages. Always good service.
Always great and Friendly Service. Thank You 😊
Good service
The Pipeline Rd in Hurst location is always friendly and gets the job done well.
Quick and great service.
About all my tires at discount tire since I moved to Texas. I love their road hazard warranty Ive gotten a number of tires because the warranty. They are always friendly and helpful although theyre all always busy and it takes a while to get things done. They also offer free tire check as long as ther are open. I availed myself of that more than once.
The people who work here are nice and professional. We always buy our tires from them. You may want to make appointment as simetimes they get very busy. =)
Always helpful.
Went in with screw in tire expecting warranty to cover, but unfortunately wasn’t covered due to tread. Also with an inspection determined I needed another tire. Being a single mom, I don’t have a lot of extra money for unexpected expenses and they really took the time to comfort me, be very kind and understanding. They went above and beyond with their customer service and helping me get two new good tires.From the guy who just wrote down my information, to the poor kid who had to watch me bawl, to the gentleman who took care of everything everyone was wonderful. Not all locations are like this FYI! So I definitely recommend this one. (Only bad side was the wait- but apparently everyone needed tire repairs this morning and appointments were full for the next few days online!)My family has been going to discount for years and we will continue to do so.
Went into Discount Tire in Hurst today to have two tires that they ordered for me installed. They are very friendly and helpful here and got me in and out in a little less than an hour. Will be coming back here when I replace the other two tires!
Took my truck here to get a nail removed and patched. The salesman called me and told me there was no way it was fixable and that I would need to purchase a 450$ tire. I thought it was weird because my tire wasn’t even losing air. I ultimately picked up my truck. I just took it to Hamms Tires off of 377, fixed in 10 min and learned that it didn’t even puncture my tire. This crew at discount are a bunch of crooks. Go to Hamms and save some money and get honest service.
They know how to work with customers very well. Since COVID-19 is a concern, they let their customer sit outside under a canopy with generous social distancing. When youre called up, they have you drive your car into their bay yourself - a no touch policy. I got a full set of tires on with warranty in just a few minutes.
Its hard to rate a company down on a Free service they provide but on two different occasions I have gone to this location and waited for assistance. I was ignored, never acknowledged, or received air my tires. This location needs to work on its service.
Great people, great service .I been coming here in a regular basis and the experience has been the same every time.
This is my go-to place for automobile tires. Reasonable prices, with free tire rotations for the life of the tires. Theyll check air pressure and refill air for free while you wait.
Overall great experience. Called prior to check on the set of tires I needed. They were able to see me same day and changed all 4 tires in about 20 min. Jason was able to help me. Young, courteous, and knowledgeable.Discount tire does price match. They also have a program to buy from you any tires that’s are in decent shape which can save you money.
The guys where all helpful. Great service
Great service!!! You cant go wrong with discount. Benedict Sipe knows customer service.
Always great about getting the best price for tires. Love that they have someone always there to do air checks and get your tires right, and quick with the tire rotations too. I wouldnt buy my tires anywhere else but the Discount in Hurst!
Got air check free and the employee was very courteous.
Went to Discount Tire to check on my low tire warning light. It was only the spare tire. Next time you get your tire pressure checked, be sure to have your spare checked also. Thank you Discount Tire and Thank You Daryl!
I ALWAYS love coming to Discount Tire. Everyone here are always so helpful. Take really good care of you. I love the fact that they play Christian music as well. They are always quick with service and get your needs taken care of. Thank you guys. This location has an amazing team!
Made an appointment so the service was quick. Busy no matter the day, and they could not find my paper work. Staff is mostly friendly, but too busy to give every person good customer service. This location is fine, a lot of other discounts are better in terms of the service.
Service I took a nail out of my tire for free just got to work hard and they know what you doing A+
Friendly staff, quick and listening to KLTY!
The guys were very patient and sweet to me. A flat tire brought out the cranky in me & they handled it with grace.
Joshua L. was the best!I had a screw in the wall of my back left tire and the back right was loosing air as well. I have a new car and really didnt like the wheels that came on it, this was perfect timing to get new ones :). He listened to my wants and & needs on choosing new wheels since I was replacing tires, perfect timing. He was able to patch 1 tire and save it so I could use it as a spare, since new cars dont come with them anymore. He did not try to up sale me and that was very refreshing! You have a customer for life, thank you so much so treating me like a friend instead of just a customer!Thank you so very much, Joshua L.!
They are very nice here and helpful. The service I get is always great. Pro tip: Make an Appointment! Stroll in and be done in 30 mins.It can get busy, so at peak times expect a wait.
Quick wit air and repair of tire. All good
Fast, professional, and courteous. I was very pleased with the service here (needed a rotate and balance). I arrived right before the store opened so that certainly helped with the promptness of service. The manager (?) Josh, was friendly and helpful, and got me set up in the system in no time. Before I even had a chance to finish my coffee, my vehicle was serviced and ready to be picked up. Ill definitely be returning to this location in the future, and recommend family and friends to go to Discount Tire for anything tire-related.
Liked the service that I received here! The staff were very nice, kind, and most importantly honest. They did not try to sell or convince me to get anything that I did not need.However they definitely need a larger space and more staff. Also, the bathrooms could stand to get a good cleaning and upgrade.
Great service, caring people.
This store is the best and very well managed! This is my second set of tires in 6-months and I received the same level of service and quality treatment both visits. Great automotive service is difficult to find and you can count on these guys to deliver.
Quick and friendly service. Very concious about being safe & protecting customers from covid.
BEST PLACE TO BUY YOUR TIRE!Not only they have the BEST PRICE, but also they have the BEST CUSTOMER SERVICE!Plus if you buy your tire from them you will get FREE AIR-CHECK, FREE ROTATION and FREE FLAT TIRE FIX! What can you ask for more?
Always have come here since moving to Hurst 11 yrs ago. They are always professional. If anything too good at their job, makes them very popular. Neil is very helpful as well as many of the staff. Ill be back.
Free tire pressure check. Awesome!
They were excellant and did a find job n friendly
Everyone knows that Discount Tire is the place for the best deals on name brand tires.Obviously everyone knows because the place is a constant madhouse.Not their fault for being popular, but dang...Took a little longer than they told me....Its almost worth paying more at NTB to avoid the mob.ALMOST😆