It is such a joy to get my vehicle serviced at Damson. The tech, Eric, greeted me promptly and took care of my needs. I walked to the showroom to get picked up and the office rep and the shuttle driver gave me warm smiles and offered me a snack. I usually like to stay and watch positive customer interaction but the COVID protocols require me to limit indoor exposure. Maybe next time.

Made a purchase in May of 2021. The buying experience was good. Sales staff was great. Fast forward 5 months. I go to another dealer shop to trade for a truck to find out Jerry Damson did not disclose some major frame damage. I called them they offered me nearly $3000 less than I gave for it. I have learned that their 100% buy back is a false advertisement. I have spoke with both used car managers Brandon and Wes. They said if I found something I liked We would work out a trade. I did, got approved payment was higher than I wanted, I ask them to come down $2000 on the price of truck and I would pay $2000 down. They did want to do that. With the buy out from another company I am supposing they do not mind ruining the Damson name .

I like coming here good prices, friendly environment, and always a few snacks to enjoy while you wait. Everything is nice and clean inside. Remember to bring your cell phone charger if you are waiting in lobby. I forgot and they dont have USB PORTS at the wall plug😏

Very pleased with my experience at the Jerry Damson Honda service department. They were able to get me in the same morning I called to have my car repaired. The overall job was estimated at 3 hours and they provided a courtesy ride home and back to Honda when my vehicle was ready. The work was completed on time and the cost was comparable to other repair shops, but its better peace of mind knowing that a garage that specializes in Hondas repaired my car.

Always have great service at Jerry Damson. The staff is very professional and well trained. I have bought many vehicles over the past 40 years because of their awesome service.

Ive taken my 2018 Civic to the dealership service center in every state Ive lived in, this is the third for me. Jerry Damson Honda is always a superior experience. The facility always looks great, service is always prompt and stress free, and the associates always are courteous and communicate very clearly so I know exactly what to expect. My most recent service advisor was Sami and he was very helpful. Ive also been helped by Donna and she was great, as well. I would highly recommend this location, and I plan to continue visiting here.

I experience amazing customer service. Glen Davis was our salesman. I was approved immediately and Glenn kept me updated every step of the way. I enjoyed this car shopping experience. Upon arriving at the location I let Glenn know what we were looking for and he showed me exactly what they had. Glenn never wants try to upsale me or talk me into purchasing a car that was outside of my budget or that I was not interested inot interested in period. He took me to the truck that was available and from immediately suggested I take it for a spin. I didnt even ask to test drive it. He just said let me go grab the key so you can check it out. I drove it to my house and my dad was pleased. We did tge paperwork that day and the next day went back to buy it after since though. Glen answered the questions about the carfax history and we drive it off the lot about an hour or so later. However we ended up going back to give our down payment and get a full tank of gas. Glenn was able to give me insight on my credit score in addition to allowing us to add my father as a co-purchaser for credit building options. Honda will be the 1st place I chose to look anytime I am looking to purchase a vehicle in the future. As a bonus I was able to recieve a Honda sweatshirt from the gift store and that made my day. We were also able to snack and quinch our first in the service department snack area while waiting to sign our agreement.

My service was completed very quickly even on a Saturday. In and out! Everyone I encountered was professional, friendly, and highly knowledgeable.

From start to finish, all of the staff members were friendly, efficient, and timely with their service. Yes, when you go through a dealership to get your car serviced there is a noticeable price markup, but it was worth every penny to be treated like a priority. I will be returning!

Tim Reischauer was great, he kept looking for the best option untill I had the deal I was looking for. The building is great and they have a kids playroom that was very helpful with my 9 month old baby.

We purchased this beautiful pre-owned truck “as is” in March at Honda of Huntsville. We have had this truck less than 4 months, and we had to replace the muffler, the engine, and the brakes. We were told it had been fully inspected, and it was in good running condition. I understand sometimes you can purchase a lemon, especially buying a pre-owned vehicle. However, at the very least, Honda had to have known the vehicle needed new brakes if it had, in fact, been inspected. We have barely drove the truck at this point because it has been in the process of being repaired for the majority of the time we have owned it. All in all, I have to give our experience at Honda a thumbs down.

Great service as usual. In and out very quickly. I hardly had time to finish a cup of coffee while waiting. Very satisfied as always!!

Took my Honda Odyssey in for an oil change and tire rotation. The service writer was very nice and professional. I only had to wait about an hour to be complete. The cashier was very nice and professional. The van was also washed. Very nice waiting facility, very clean. The price was very reasonable compared to going to an oil change and tire discount place to get the same services. Provided me with paperwork showing the results of various inspections they performed.

Ethan was a professional salesman in every way. Explained all the features on our new HR-V. Thank you for good and quick experience in purchasing our new vehicle.

Two words for you, DWIGHT SCALES! I think I have bought 3 or 4 cars from him in a 12 year period. Maybe more. Used cars. He has always been great at communicating and advocating for the buyer. But he is also sincere enough to tell you the truth. A good voice of reason. Dwight is a salesman, but he knows when to back off or go at your pace. BUT UNDERSTAND that this market nowadays does not wait for you to make decisions slowly. Several cars we wanted to see and test drive sold before we could get to the dealership. So if youre in the market for a vehicle, be ready to purchase or youre going to miss out. Have the cash on hand or get pre-approved. Its a lot like buying houses in Madison, bd ready, be available, and have the funds. Act quick.

Everyone was nice and had fast service. Definitely going back!

Friendly and helpful staff, great service at a fair price, and a large, clean waiting area with plenty of amenities.

Jerry Damson Honda’s staff is always super professional and helpful. The waiting area in the dealership has the best snacks and coffee to enjoy while you wait on your car. I know me and my car are in good hands whenever I go there.

Looking at cars on the website today. MARKET ADJUSTMENT !!!!You cant get cars but you are going to jack up the prices on the ones you have. Does Jerry know that you are ruining a business he worked hard to build? Never again.

My battery died under warranty. I husband jumped it and took it to Jerry Damson. In 30 minutes from driving in until leaving they had not only installed a battery, but sent the car through to be washed. We were super pleased with our service. Thank you Jerry Damson

Scott and the service team were very helpful and friendly when I brought my car in to be fixed. He discovered I had an extended warranty I had forgotten about and made sure I was well taken care of. Thanks again!

Jerry Damson Honda is the epitome of 5 star service. The service department is kind, knowledgeable, not pushy, informative and overall the most pleasant dealership I’ve ever worked with. They always make sure I’m comfortable and taken care of.

I love Sami! He is always so professional. He greets you with a smile and gives amazing customer service.10+ Stars are needed.

This visit, like all, was handled effeciently and professionally. It is always a pleasure to visit this service center. From the latest automotive servicing equipment to friendly and knowledgeable staff, this place has it all and is a must for all Honda owners!

Jerry Damson Honda provided great service, and was extremely patient while dealing with our insurance company. Scott Rockett was very helpful, and kept me updated on the progress with our vehicle, and with the insurance.

I dropped my car off on early bird check in. I had messed my the radar alignment. These guys had me back on the road before noon with radar alignment, oil change and tire rotation.Great service well pleased

I always use Jerry Damson Honda for my service needs. Dependable and reliable.

So far Ive had one experience with the service dept. at this dealership. I was very pleased with the entire experience. I plan to do business with them in the future and hope for more of the same.

Used Jerry Damson for an oil change on my CRV. Entire process was smooth and quick. They even washed my vehicle after the service. Highly recommend!

I love this Honda Dealership!!! Whomever thought to put a toy/activity room at a dealership was pure genius! I have a 3 year old and this makes it easy to have service done if I don’t have a sitter and have to wait. We can go in the activity room, close the doors and not disturb others! Plus the service people are always great as well!!

Very pleased with the service I received on my 2020 Honda CR-V. Professional in my interactions with Service personnel Waiting area was comfortable with coffee and libations available. When all the service is completed on your auto you receive a handy comprehensive report on your cars status and future needs.. Nice people that seem to care about their customers

Our salesperson, Rich Cantwell, made the buying process so easy for us. Fair value price without all the back and forth. He explained everything for my young adult son so that he felt confident in the purchase.Frank Loar, the business manager, was professional and transparent with us and made our experience stress free.I recommend Jerry Damson Honda and Rich Cantwell to everyone I know.

From start to finish, I was well taken care of. I would highly recommend Roger in sales and Frank in finance if you need a new vehicle! I never felt rushed or pressured. Everything was explained to me in solid detail. I would definitely recommend dealing with these gentlemen if you needed to purchase a vehicle.

Great experience. Super fast and easy with a great price!!! Glenn Davis was fantastic. I highly recommend using him as a salesman.

This experience resulted in many simple mistakes, calls and small trips for me that were inconvenient. However, the staff was so friendly and helpful that it still ended up being pleasant. Great service!

Took a vehicle in for a recall and they completed it within 2 hours along with some minor maintenance. Very friendly service center staff. would recommend using them again.

Fair price for full synthetic oil change, free wash and done in about an hour.

I always have a great experience at Jerry Damson. Sami, in the serve department, is very helpful and professional. I highly recommend!

Scott Rocket did an amazing job getting me in and out. So I could go on my trip. Thank you very much Scott Rocket and your crew!!@

So we did our research. And traded our car for a Nissan Xterra. It was late in the day and and they hadnt had time to clean it from the previous owners. We bought the vehicle and it took 2.5 hours with a 6 year old. We left the vehicle with them to detail and pick up the next day. My wife picked it up on her lunch break and they did nothing. Nasty still from the previous owners. I wont buy from them again.

Best Honda place EVER!!! They are friendly and listen to what you are saying not just ok ok ok I will go out of my way to come here!

Trust these folks to do a good job. Last work they did for me I requested a repair that was not really cost beneficial for a 12 year old vehicle. They called to discuss costs with me and I decided not to do the repair. I like the fact that they do a vehicle inspection as part of the service. No problems were identified in my last visit but the inspection has helped me plan for maintenance in the past.

1030 Appointment for a leaking tire-arrived at 1015. Departed at 1220 and $254 poorer because the tire could not be repaired. Honda H-RV and NOT a sports car. Lot of cash for a tire. That means I am driving around on $1000 worth of tires. Hard to believe.

My husband and I recently purchased a Honda CRV-XL from Jerry Damson Honda in Huntsville, AL. We were very happy with the entire experience. Our salesperson, Sam Johson, was friendly and knowledgeable. We ordered a car which was to come in on the next shipment. It arrived sooner than expected. Sam called us as soon as he knew it was coming in, and he set a time for us to pick it up. He did a good job of explaining all the controls. Yes, wed go back again if we were anticipating purchasing another vehicle.

We recently purchased a new Honda CRV which we love. Rich and Michael were both easy to work with. They were very professional and knowledgeable. Best of all, they were straightforward and fair in relation to pricing and value of trade. No games! We highly recommend Jerry Damson Honda and especially our salesmen.

Jerry Damson’s facilities are always clean and welcoming. The employees are courteous and kind. They make sure customers understand exactly what services were performed on your vehicle and do all they can to meet the customer’s expectations.

JR Reynolds was the service advisor that greeted me when I arrived, with a smile and very helpful. I needed to take care of another appointment, so he put me in a loaner vehicle, while they worked on my HRV. Once they finished he called me to let me know what exactly was done and answered all my concerns. JR Reynolds did an excellent job taken care of me and my car.Mike Tidwell

I have tried both service locations now and got to say that jerry damson is the best. made appointment for 2:00 pm and everything went exactly as they said. out within an hour and the service guys were courteous and interested in me and my car.

Well when I purchased vehicle, I was supposed to get a complimentary oil change and not have to pay for a maintenance package. It is expensive enough to try to keep maintenance on my HRV, however I have tried to get in touch with the department responsible for the maintenance package and I have been ignored. Other that that, I am pleased with the vehicle. However, during the time of sale, a lot of things were not explained.

Awesome service. A1 service and new tires. In and out in 2 hours.

Clean shop, professional service. Called me with recommended work. Doors opened promptly at 0700. Arrived after work to pick up car and was out in less than 10 minutes. Ask for Mike at the Service Desk.

Everyone was very professional and made buying vehicle far more pleasant than I have experience with other dealers in the past.

J.R was very pleasant and detailed. He explained everything I needed and the cost associated. He gave me recommendations on where to begin and answered all my questions.

Finished service on time. Called back promptly to let us know. Very friendly. Easy to deal with. I highly recommend the Jerry Damson Honda Service Dept.

We love Jerry Damson Honda!! We have always been treated with respect and kindness. The entire service crew has been attentive to our needs and our service rep, Scott Rockett, is amazing!!!! If we ask for something to be checked on and possibly fixed, the crew looks into it; if it is not needed they tell us so--we appreciate that honesty!!

Ethan was extremely knowledgeable. He made our purchase a great experience. I would highly recommend him to our friends. We love our Odyssey

Excellent Service everytime for over 11 years!! The best of the best.

Prompt, courteous, thorough service in a clean, modern facility followed by follow-up phone call to ensure I was satisfied with my experience.

Pleased with the service performed but it took a long time.

Zac B. was great. Our first choice we lost to a last minute deposit from Nashville. He worked with us to find maybe a better choice for us. Didnt take all day either.

Lovely waiting area. Very kind service. Thanks so much

Recently purchased a car with them, it was a very enjoyable experience, I wasn’t pressured at all into making the deal, I recommend these guys to anyone

I absolutely love bringing my car to the dealership when it needs work. Ive never had a problem with the car after it is worked on and I have confidence as a customer when purchasing a vehicle and when bringing one is for service that Im getting quality service and a quality product. I dont go to any other place for my vehicle needs.

Fast and easy and Sami was very pleasant. Good job overall.

Been going to Jerry Damson for 14 years. Always great customer service, great on repairs, and maintence on my vehicle.Scott Rockett is the best Service Advisor.

I was impressed by their professionalism and customer service. There was some delay in my vehicles service and it took longer than expected, but they were apologetic and compensated me for the delay. I appreciated them not only taking good care of my vehicle, but also appreciating my time and apologizing for the delay and doing what they could help the situation.

Quick service and very professional throughout the entire service while I waited… and a freshly washed vehicle when they finished

Emmanuel was great and helped us out even though we had a few hiccups. I appreciate his attentiveness and patience in finding us the exact car we were looking for.

5 minutes trade in vehicle transaction. Offered me more than I paid 2 years ago. Go see Wes.

First time here and I was impressed. My 2012 Acura TL has been leaking oil, I was told by a different place that leaking oil is normal for Honda/Acura. That didn’t sound right at all. So, I came here and was told the oil pan plug is stripped and that’s why it’s leaking. They sat down with me and explained everything in detail, even tiny things wrong, along with prices as well. I was also super surprised to walk out to my car and find it washed and vacuumed out; no other dealer I’ve been to has done that. I’m very comfortable trusting this establishment with my car from now on.

I recently visited Jerry Damson looking for a used ‘18 Accord. Rich Cantwell helped me and was absolutely great to work with. He was knowledgeable about the car, had a passion for Honda, and wasn’t pushy at all.I highly recommend contacting Rich when you’re looking for your next vehicle.

Excellent service. Had major work done on my vehicle. They had it fixed and ready for me to pick up in one day! Very happy with them. I will bring my car here anytime!

I got 5 star serviceThank you

Good service, reasonable prices, ready when promised, friendly staff.

My salesman Glenn made the experience of buying my new car enjoyable! I would definitely recommend you going to see him!

I purchased from Jerry Damson Acura on Leeman Ferry twice in the last 10 years and had a much better experience there. Maybe it was just a one-time issue for me, but I would advise being prepared to manage the stereotypical sales tactics: Last minute changes, pressured sales, etc. 3 stars because my previous history with Jerry Damson was very good, otherwise itd be 2.

I have been a customer of Jerry Damson for almost 20 years, and have always been impressed by their service and skill.

Jerry Damson Honda is a great car dealership. My husband came in November 2020 to look at the CRV after meeting with some other car dealerships. He was looking for a small SUV to upgrade from a small sedan. He wanted a lower payment and Jerry Damson made him a great offer for his trade in and got us a great deal on the car and financing. We had such a great experience that I came by this weekend and bought a 2021 Odyssey! Very fair offers for our trade ins, great deal on the cars, and financing went smooth. Highly recommend Ali Mofazali as a sales person. He was very helpful in finding our cars and attentive to our needs.

Update- I purchased a CRV for $7,000 less than J Damson was pressuring me to buy- do dont be afraid to walk away and re group- it was definitely worth going some place else.Jerks

I bought a used GMC Acadia on 12/20/2019 and came to pick it up on 12/27/2017. it still wasnt clean and in less than 50 miles the oil light came on. So it was returned to service on 12/30/2019 with codes p0305 and some other codes and a bad oil pressure sensor and no coolant in the tank. I was informed by service that the vehicle was never looked at before it was sold. I arrived on 12/30/2019 @ 2:45PM to drop off the vehicle and was told by service to wait on it instead. @ around 5:15PM i was told that i needed to leave it and i was given a loaner vehicle form 12/30/2019 till 01/2/2019. after a while of waiting on a call i contacted them and then waiting what seemed like forever on a reply i was told it was ready. They stated the vehicle had no codes other than a oxygen sensor and it was replaced along with the oil pressure sensor. I came to get the vehicle and was sent to three places to find it service, clean up & sales,then when we found it 30 minutes later they didnt know who had the keys so that was another 30 minute journey before the salesman was contacted and he had them. Long story short the cooling system still wasnt checked because it was still low i lost all faith in Jerry damson at this point. I definitely feel like since it was used they didnt care what shape it was in

Excellent customer service and comfortable waiting facilities.

The service is always great here. Its easy to schedule an appointment, they do a good job of explaining what services I need, and they charge a fair price.

Ive only been here for automotive service. The service department has been really nice and attentive. There is a coffee bar with snacks and a quiet area if you need to work while you wait. The general waiting area has TVs and magazines. They offer a ride service that will do drop offs and pick ups if needed.

I brought my 2013 Honda Accord in to check the brakes. There was not a problem with the brakes, but I had a couple of other problems that were fixed for us. All the employees we interacted with were professional and courteous.

I love Jerry Damsons service department. They really go above and beyond for their customers.I come all the was from Florence just for them to service my car!Thank you Sami and JR!!!!

Got a great deal on a new CR-V. Ali the salesman is a great asset to the dealership and strives to get the customer the best deal.

Great staff and service. People were very friendly and professional and most importantly, delivered on their promises.

Im 43 years old, and Ive NEVER bought a car from a dealer. Ive always had such bad luck with them, and always ended up leaving out of frustration. I had a good friend recommend Jerry Damson as we were looking for a Honda CRV. I worked with Micah and Ethan - and let me tell you - from the moment I walked in till the moment I drove the car off the lot, it was no nonsense. They EARNED my business. They were the most professional car dealership Ive ever worked with, didnt play games, didnt try and upsell me, didnt try to put me in something I didnt want, and made me feel important.I HIGHLY recommend Jerry Damson Honda. Ask for Ethan, and hell make things right.

Buying a car is normally a long and arduous process. This was not the case at Jerry Damson Honda. We were in and out in less than two hours. The facility is incredibly clean; the salesman, Ethan, was very polite and so knowledgeable about the car, along with all the technology that came with it. Not to mention the fact that I am absolutely in love with my new CR-V. 10/10, would Honda and Ethan again.

Honest in their recommendations, fair in prices, reasonable time, great customer service from Sami. Glad they are also now in Madison closer to my home.

I was in town and was referred to Jerry Damson Honda. My starter had been going out for some time and I decided to get it checked/replaced. I drove into the service bay at Damson and was immediately told it was probably my battery. I said no because it was not old and when my battery dies it dies and never starts again. They put cables on my battery and said they would check it out. I asked for an oil change as well. This was June 8, 2021. The next morning they called and said my car was ready. It was your battery, so we replaced it. I told them to put my original battery in my car so I could return it to AutoZone for a refund. The next morning I picked up my car and I still said I believe it is my starter and David Terry (Main Service Advisor), said no, your battery was dead. This did not make sense to me as I feel I know my car and I have a decent level of knowledge of car issues. I paid my bill and started to leave when I noticed they did not put my old battery in the back floor board of my car. I went back to David and said hey, you charged me for the core charge, but the battery is not in my car. He said he would see if he could find it, then he returned with my old battery and put it in the floor board of the back seat. I went to AutoZone for a refund, but they tested the battery first. They said this battery is good. I took a photo of the readout while it was charged to my battery and went straight back to Damson---in the pouring rain. First I called David, then his boss (Forest)and neither one of them answered the phone. When I arrived I spoke to (I think) a cashier and said I needed to get a refund. She tried to contact Forest and David, but they were on the phone (I could see them in their office). When David came out he seemed upset that I wanted a refund and, I guess, because I was questioning the quality of the service I received. I told him to test my battery right now in front of me and let me see what the reading showed. He agreed and then said Autozone should be ashamed for lying to me and (not verbatim) you do realize you are taking the word of someone (at Autozone) that probably worked at McDonalds versus a master mechanic and I said all I know is someone is not being honest and I want some answers. Another service tech showed up with the tester, put it on my battery and said battery is good. David said get your refund (again, not verbatim). No apology. Forest spoke to me when I was in the cashier office and asked me if he could see the printout of when they tested my battery the day I first brought my car in. I showed him my paperwork because I did not know what he was looking for, and Forest said it was not there. He said it should have been stapled to my paperwork. So, in my opinion, either this was a quick lets make $250 the easy way or someone was not trained to change a starter, or someone wasnt wanting to change a starter, or...who knows!!!! So, after losing a day without my car I would have driven 100 miles home having spent $250 for a repair that did not happen after I had to take 2 days off from work to do it, only to come back home and have my car mis -start again (June 13), and then again on June 14. On that day I just happened to be at a repair shop that I had used in the past and was asking them about my car. I got ready to leave and it would not start. The guy heard clicking sounds when he walked away, so he turned around and said your car was clicking and then said they could check a couple things to make sure it was the starter. I picked up my car on June 15, 2021 and have not had a problem since. Today is June 30, 2021. So, I do not recommend Jerry Damson Honda. But it seems to me they need to fire their master mechanic or make sure he did not get his certification from McDonalds...

Great and fast service! Thank you!

Very nice people who are prepared to help you however they can from calling in setting up a maintenance appointment to ringing me out after service and sorting things out with an incorrect expiration date on my service plan.

Amazing experience, got an amazing first car! Thank you Glenn Davis I’m Decatur, AL.

Spoke with a salesman over the phone Edwin Tibbs this morning and came to an agreement on a vehicle to purchase then as I was leaving my house to come pick it up Jerry Damson Honda proceeded to sell the vehicle out from under me and gave me a call to let me know they had without so much as giving me notice to place a reservation on it.

I was pleased with the way EDWIN handelled the sale.

Had a great experience at Jerry Damson Honda, Zack Thornton, my sales rep was just wonderful, he worked with my payments and keep me where I wanted to be. Even drove one of my cars home for me.

Very good experience, second car we have bought here

Salesman Tyler was awesome... First time I ever have written a review for an auto dealership but he made it worthwile

We worked with Emanuel at the HWY location in Huntsville. This is our second purchase from Jerry Damson and Emanuel. The customer service was outstanding! Jerry Damson for life!