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Malfunction Junction
4640 US-60 #4, Huntington, WV 25705, United States
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Malfunction Junction
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Ni
Review №1

The best around. Simple. Unbeatable prices, unbeatable service, can’t go wrong with these guys.

Wa
Review №2

This place is awesome! They had replaced my shattered screen months ago and after a few months I had problems with it and brought it back then they fixed it again free of charge! Works like new and will always be going back to this place!

Ma
Review №3

Great place!!! Friendly, professional, top quality service at prices that are, IMHO, too low!

bo
Review №4

The white guy with the afro and glasses is spicey 🔥 looks like seth rogen what a sweaty

Sh
Review №5

Our computer was fixed quickly for a reasonable charge and is now functioning just as it should. Great job!

Na
Review №6

A good place to take your old phones to sell them. Pays better than those machines at walmart!

Al
Review №7

This business does an awesome job both on repairs and customer service! Highly recommended!!

Da
Review №8

Based on my experience I would avoid Cell-Tech Express and go to Malfunction JunctionI had an iPad air that would not charge.I called both places and they both said it most likely needs the charging port replaced and quoted the same price of 100 (and both offered when asked 10% off for Veterans)I was doing some errands and was close to Cell-Tech Express so I decided to go there.They took my device and charged me $42.80 as a diagnostic fee (which I did not know about)Later that day they called and said that it was not just the port and that it probably also has a PCMI issue as well which would be $300. That would not be worth it.So I was out $42.80I then decided to run it Malfunction Junction to see what they said.They said they only charge you if they can fix it and they guarantee their work.They replaced the charging port for $90 and it has been charging great.They said if it stops working they will refund my money.They were great to work with.Just kicking myself for not going there in the first place!

Al
Review №9

Good places to sell old phones

Ph
Review №10

I’ve used these guys many times and they never disappoint. I recently brought in my son’s gaming computer that would crash on certain games. I know a little bit about computers, so I tried to troubleshoot myself. I brought it in, because what I thought was the problem, was not something I was willing to try. It turns out that it didn’t fix the problem. They continued to tro ubleshoot and eventually discovered it was the power supply. I had not even thought about this, because the computer started up fine and ran the games fine up until recently. They ordered the new power supply and it has ran amazing ever since.I would recommend these guys for any electronic repairs. Computers, cell phones, gaming systems, etc... You name it, they can fix it. They are fast and, most of all, very courteous. They called me at least three times to give me various updates until it was finished.

Va
Review №11

Definitely a place to go, Thank you

As
Review №12

Took care of my needs and with a friendly face.

Ni
Review №13

I have used this owners multiple businesses for years, I now live In Georgia and still send any phone repair issues to them because they are reliable. Josh can fix about anything and you can trust that he’s going to do it with the same care he would for a family member. I’ve never had problems, he’s always fast and very reasonable. Highly recommended. I refuse to use anyone else.

Ja
Review №14

This is the greatest place on the planet for cell phone or computer repair. They have a dude named Banjo that is sic at fixing things. The prices are affordable and they have Banjo so what more could you ask for. The owner is pretty cool too, but they have Banjo so he takes a back seat. Seriously I highly recommend you go visit Banjo and have Josh or one of his staff fix your phone the right way at an affordable price. Tell him I sent you and Banjo may do a trick for ya!!

De
Review №15

They fixed my Dell Inspiron desktop for way cheaper then Best Buy, good service to! I am also planning to get a graphics card installed by them.

Ch
Review №16

Reasonably fast and excellent quality service.

Jo
Review №17

Went to bestbuy to find out if they could update my computer to windows 10. They said yes but I had to join the geek squad for $200.00 first. So I looked up other places saw Malfuntion Junction and their great reviews. So went their and asked if they could help me, they said yes. So for $50.00 they installed the 10 and were amazing. Friendly, knowledgable and helpful.

Er
Review №18

They do great work and can often do simpler repairs while you wait. They also stand behind their work. I had a phone battery that they replaced around 1 year ago, and when it went bad they replaced it for free under their lifetime battery warranty. I wont go anywhere else for my phone repairs.

to
Review №19

Cant review. Didnt get any service.

Da
Review №20

Without second guessing Ill always refer my friends and family here ( come to think about it I have ) because this place rocks. Sent message and owner himself came out at 1045pm and fixed daughters phone as we had to leave town before it opened. Thats called service for sure. Very nice and very pleasant to deal with. Oh yeah say hi to Bango when your there, super smart dog!

Tr
Review №21

They sold me a used hard drive for my ps4 at a great price. Hard drive works great. Salesman was knowledgeable and very helpful.

Jo
Review №22

Awesome service, very friendly and best prices around. These guys know what there doing. Highly recommend going here to get your electronics fixed.

Da
Review №23

Ive had phones repaired and bought phones here. Josh and his crew treat you fairly, do good work, and stand behind what they do and sell. Ive also watched them do things for free for folks - like the guy whose phone wouldnt charge because the port was stuffed with pocket lint. They cleaned it out in a couple of minutes and didnt charge him at all. Thats the kind of place this is!

Mi
Review №24

Hands down the best customer service in the business. And very good prices too.

Br
Review №25

Great customer service! Quickly replaced my screen for less money and a lot less hassle than filing an insurance claim. Highly recommended.

Sc
Review №26

Had a simple problem with my cpu that I couldnt fix on my own, they got it done quick and it was quality work

Sh
Review №27

Have sold several phones to this store and also bought several accessories and had a few screens repaired. Great price and quick professional service. I dont take my phones anywhere else. The owner is very good at what he does.

St
Review №28

This is by far the Best Cell Phone repair shop in the area! Do not waste your money on the cheap stuff at the mall! Go to the professional and get the job done right!

Jo
Review №29

Took our laptop for hardware failure today and few hours later went and picked it up. Very reasonable prices. Definitely recommend. Great customer service

Se
Review №30

Very Fast and reliable. Uses best parts (as far as quality). Great prices. Will Continue to keep going here for all my phone repair needs! Thanks Josh!

Ja
Review №31

Highly recommend good friendly service. Couldnt recover my contacts or photos due to bad water damage. Which I had my doubts cause being so server. They didn’t charge me anything for tying to repair, but I insisted they at least take 20 for their time and effort. Very professional

Em
Review №32

One of the fans in my Acer Predator Helios 300 died and they fixed it super fast and at an affordable price. I did have to take it back the next day because the ribbon cord from the keyboard to the motherboard had come loose while they were doing repairs. They fixed that as well at no extra charge, just a bit annoying they didnt catch that mistake before telling me it was ready. Overall a good experience.

Pa
Review №33

Their very knowledgeable about computers and cell phones.. very reasonably priced to!

Cy
Review №34

Have had nothing but success from Malfunction Junction--several phones, several issues and always walk away an extremely happy customer with the repair as well as the price! Professional staff and timely service! So happy such a great business is in Huntington!

Ho
Review №35

Has fixed my screen on two occasions on two different phones and was perfect. The guy up front could use some personality, comes off a little rude.

Si
Review №36

Very responsive and superb customer service! In and out in no time with quality repair! Definitely recommend to anyone sealing repair/replacement/exchanges at fair pricing and quick turnaround!

Gi
Review №37

These fellows are the best in the business! Knowledgeable, efficient, & super personable. I wouldn’t go anywhere else!

Ra
Review №38

Well the couldnt fix the charge port without messing up the screen. And when they ended up replacing my phone free of charge, the worker wiped my SD card literally seconds after I told him its my personal SD card that still had pictures on it. So it was great they replaced my phone, but the workers need to pay attention to what theyre doing before they just wipe peoples phones.

Al
Review №39

If you are in need of a repair check out Malfunction Junction today! Josh is the owner and... hes AWESOME!!! He has really mastered his craft. He also buys & sells phones to fit your needs. This store is a diamond in the rough!!!! Go check him out!!!!📵😢+😎+📲☎📞=😁😀🎉 ...

Br
Review №40

Very good service and friendly.. Josh the owner was honest with my estimate. He told me my device wasnt worth fixing...

St
Review №41

I bought my iPhone 6plus from Malfunction Junction and it had a slight problem and Joshua fixed it & my phone works awesome. He truly stands by his word! Id definitely do business again with him and his company.

Ji
Review №42

Very well priced!!! The top business for anything cellphone related. I have been here several times and they always provide top notch service!!!

ro
Review №43

Josh has always been a GREAT HELP ....Ive taken 4or5. I phones. To him to fix. Never No Problems....THANKS AGAIN JOSH.....

Je
Review №44

Excellent work, repairs completed quickly, and easy to schedule appointment. He offers a guarantee on all work completed. Awesome service all around!

Th
Review №45

These guys can fix anything. Or, if youre like I am, they show you what youre doing wrong when you think something needs fixed but the problem is really on the other side of the screen. Thanks again!!

Sc
Review №46

Best place in the Charleston/tri state area to get your phone repaired. A completely honest and reasonably priced business.

X
Review №47

Took both an iPad and iPhone with cracked screens to be repaired. Both looked out of the box new in about an hour at a lower price then anywhere around. Highly recommend to anyone needing repairs!

Da
Review №48

This place is Awesome!!!. Very friendly professional and quality work. I would recommend to Everyone.

Br
Review №49

Malfunction Junction is the best place Ive ever been for a repair. They really go the extra mile there in price, quality and service. I wont go anywhere else.

Ki
Review №50

Fixed my broken phone screen in minutes while recommending hiking spots and day trips to civil war battlefields.Very nice place and they were able to fix my broken screen on the spot - at a way better price than they quoted me at other locations in the mall.Thank you!

Jo
Review №51

I only trust Malfunction Junction with my cell phone repairs. Honest, fast and reliable service. Please open up a shop in Charleston :)

Ho
Review №52

Ive went to Josh for years and with 5 kids all having smart phones it been a lot. Always great service

Ad
Review №53

Always does top notch work. very professional. will always use them for all my phone needs.

Tr
Review №54

Awesome place to do business. Best in the state for repair. Experience couldnt have been better.

An
Review №55

Excellent price, warranty, timely work, friendly workers. I couldnt ask for a better experience.

Pe
Review №56

Was nice to be treated with respect and honesty! Gave me a little more faith in humanity!

Ca
Review №57

Great place. Excellent service, knowledgeable staff, and good prices. A trifecta.

Jo
Review №58

Best Place for repairs ever!=) Mention this ad and get a free glass screen protector with your repair.

Em
Review №59

Always amazing service!!! I could not recommend this place more. I drive over an hour just to have them fix my stuff because theyre the only ones I trust.

An
Review №60

Knowledgeable and helpful staff and reasonable prices. My new to go-to place when in need of repairs and work.

Cr
Review №61

In business for years. Prompt and professional. Great rates. Great service.

sh
Review №62

Best place on earth. Banjo has top notch service and knows what the customer wants.

Jo
Review №63

Great place to get repairs done. Great products and great guy to work with.

TH
Review №64

Great shop. Quick return. Thank you sir.

Ti
Review №65

I always refer friends to get their phones repaired here. Top Notch!

Ea
Review №66

Ive bought 2 used IPhones there. Reasonably priced.

Jo
Review №67

Malfunction junction is a great place, friendly people and quality products! I got my phone from there and I couldnt be happier!

To
Review №68

My go-to place for quality, affordable tech repair

El
Review №69

They fix cell phones cheap

Be
Review №70

Absolutely amazing, quick and understanding! With great price!

Je
Review №71

The owner knows his stuff and his customer service is superb!

Ch
Review №72

Went to get my cracked screen on my iPad Air 2 fixed after being told they could repair it and when I arrived the next day I was told they couldn’t fix it because it had the fingerprint touch. I went to CPR and they repaired it.

Ja
Review №73

Fast, professional service with quality work and materials. I wouldnt trust anyone else to repair my phone.

Ch
Review №74

Great service, fast,friendly and they do the best work around!

M
Review №75

This is the only repair shop Ill go to. Great fast service and the best employees.

Ka
Review №76

Have never had a problem taking anything to Malfunction Junction. Always great service

ea
Review №77

What is the lowest you will go on a half working screen

Ro
Review №78

Best service, best prices around. And the staff is friendly.

Pa
Review №79

Awesome service and guaranteed! You want your cell phone or computer repaired in a timely fashion....Take it to Josh at Malfunction Junction.

Da
Review №80

Awesome customer service. Stands by his repairs.

je
Review №81

Great shop! Quality work

Jo
Review №82

Cheapest place in the area for phone or tablet screen repair with fast and friendly service.

Tr
Review №83

Very friendly and knowledgeable...worth the trip

Je
Review №84

Great place to buy, sell, and repair phones.

Ja
Review №85

Great service every time!

Ga
Review №86

Excellent work, quick service.

Co
Review №87

Friendliest place and Very Affordable!!! I highly recommend this place!!!!

Vi
Review №88

Broke my phone worse then what it was. Horrible service. Do not get your phone repaired here. Very over priced.

Am
Review №89

Honest and guaranteed parts.

Je
Review №90

Wish I didnt always need your service but so glad youre there for when I do! A+

Ma
Review №91

Only place I will let touch my phones

Le
Review №92

Very helpful

Al
Review №93

Overpriced and left in worse shape then i went in.

He
Review №94

Awesome service.

La
Review №95

Great service!

Za
Review №96

Honest, fast, cheap.

Ca
Review №97

The best!

Au
Review №98

Very professional and friendly owner!!!!

Sh
Review №99

Best in town!!!!!

Information
10 Photos
99 Comments
4.7 Rating
  • Address:4640 US-60 #4, Huntington, WV 25705, United States
  • Phone:+1 304-840-8828
Categories
  • Phone repair service
  • Cell phone store
  • Computer repair service
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–5PM
  • Wednesday:10:30AM–5PM
  • Thursday:10:30AM–5PM
  • Friday:10:30AM–5PM
  • Saturday:10:30AM–5PM
  • Sunday:12–5PM
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