EXCELLENT experience! The merchandise was so colorful, fun and varied. The staff were so helpful and friendly. While buying my skates, I shared that I was nervous to start skating and the staff were all so helpful and reassuring. They made me feel so ready and confident to try it out! On my second visit there, a woman had just bought skates before I arrived and had left the store. She tried the skates on in the parking lot and started skating right there and all the staff were so excited! Though the woman couldnt hear them from inside the shop, they were cheering her on and were so excited for her! What a welcoming, enthusiastic, encouraging and happy place. You can tell the staff love what they do and love skating! Happy to recommend this shop to everyone!
I saw their website about 3 weeks ago on home computer. Walked in to check on some quad skates for wifey. They have a really good selection and wide variety for street skating, trick skating, extreme sports girl skating and roller derby skating. The prices go from entry level around a hundred bucks up to 7 or 8 hundie for custom sport specific states. The two young ladies were both nice and knowledgeable about the current trend skate world! If they dont have it in the store they can get almost any skate in 1 day from the nearby warehouse.
Chelsea was very nice and extremely helpful. I ordered skates online and had them shipped to the store. Very glad I did!!
Absolutely love this store, their products, the employees and the service! Ive shopped both online and in store a few times and its always a wonderful experience. This is a great company with knowledgeable staff and fair prices.
Wonderful shop with very helpful ladies! I bought bearings, wheels, toe stops, guards and protective gear. I felt welcomed and I’m happy with my purchase. Thank you so much.
Online experience. Got the last flashdance moonlight skates from them. Shipped out fast but there was an address error. It got fixed promptly. Great customer service!
The folks at Wicked Skatewear were so helpful. After making a mistake with my order they corrected and helped point me to an available option that worked for us! I highly recommend supporting this small business if you are looking for skates or accessories.
Found this place while searching reviews for skates in HB. The girls were so helpful with me as I picked out a pair of rollerskates for a gift. Great selection and cute socks + tees too. Def recommend if you want to get back into roller skating!
Was recommended here by a fellow skater when my toe stop became stuck in my new skates for no reason. I had jammed it further trying to remove it- and I took it here. They removed the toe stop (probably with the jaws of life) and helped guide me to a solution such as paying for a plate repair, or getting me in contact with the manufacturer. They removed the toe stop, sent the boot and got me in contact with the manufacturer, and now my boot is getting repaired. Thank you so much for taking the time out of your business to help me. Highly recommend.
Ordered a much needed Y3 tool for my new skates, they had the best price and shipped it immediately got it in a few days! Great customer service guys! Keep up the good work and happy skating!
Went today to get new wheels for my skates. Even though I couldn’t go in ( maybe that’s a good thing ) probably would have spent a lot more money...,The service was excellent, they changed out my wheels and bearings in less than 15 minutes.The staff was friendly and knowledgeable.I will be back..Go support local HB
We ordered a pair of Moxi skates in October of last year, as Covid reached its height. No one we checked with could tell us definitively wether there was any Moxi stock left at the time. There were none. Wicked came thru for us as soon as they could. Delivering on their commitment, despite an apparent inventory software change. They were professional and even sympathetic when I’d call to check in. I appreciate the steadfastness to deliver over such a long time, and would recommend them to anyone!
They provided horrible customer service, a girl helping us said a price twice and when we got to the register it was totally a different. They were rude and had no interest in helping us. Would not recommend anybody to come to this store ever
Lilly is AMAZING! I just spent 13 minutes on the phone with them (gender neutral as to not assume) getting the best information and recommendations I could have ever received. Lilly was patient, extremely knowledgeable, and the fact that they also spoke from personal experiences like personal preference, as well as their circle’s preferences for skates they like. I also got help with sizing, as every brand is different, and Lilly didn’t skip a beat with size knowledge. Not knowing my size was stressing me OUT but Lilly gave me the breakdown for it all. Lilly was also very personable, it felt like I was talking to an old friend with how easy it was to make conversation and get all of my questions answered while also being humans and laughing. SERIOUSLY got every one of them answered. I felt appreciated as a future customer because I certainly will be! Also, I found out toward the end of the call that it was JUST Lilly in the store, and I didn’t feel rushed one bit as I know everyone and their mother wants skates right now. Thank you SO much Lilly. You helped me come up with a game plan that will work for me financially and physically! I will be getting Moxi skates from here as soon as they’re back in stock, not kidding. :)
Very helpful staff even during busy with many customers and young lady whos name I didnt get was very informative in helping my gf get her new Moxy skates!👍
Went in for some laces and stood in line for a good 15 min apparently they had an online order mix-up with a customer ahead of me. No Sense of urgency to help. I left without laces. Another girl left the line as well. Theyre so slow
This is my absolute favorite skate shop. Employees are helpful and knowledgeable. Answer all questions if they seem silly. Supportive and encouraging..I love the vibes of this place and products available
Just received my new Moxi Skates! I had several shipping questions however customer service was pleasant to deal with and answered all my questions.
I live in AZ so Ive only been an online customer. Made a purchase but unfortunately the skates I wanted in that size were sold out. Customer service let me know right away gave me other in stock style options from the same brand. I didnt want to compromise the style because they were too cute, so I asked for the next size up and THEY WERE IN STOCK! Im so glad they emailed me so quickly and shipped my order out right away. They were very easy to work with! Definitely coming back for all my skater girl needs!
Seems like a small pop up shop. They had my suregrip skates and there was no line. I wish they had more accessories who doesn’t like extras but I appreciated the service and quick in and out.
Great prices, great service fast service.definitely shopping for more
Selling wheels FAR below MSRP, LOVE that! Taking less profit to help skaters out! They also offer a bunch of shipping options.I chose two day UPS air shipping on outdoor wheels, ordered before they opened Saturday. The order wasnt processed until Sunday, then UPS picked up Monday, sent out on Tuesday, showed up 2pm Wednesday.Wheels were in a torn, thin plastic bag with no padding whatsoever. Thankfully wheels were plastic hub, and soft, so no damage.Overall, I paid less than most other places, and got them far faster, Im happy!
Very friendly & knowledgeable staff :-)
Great staff, helpful and polite. Very willing to help you find something in your price range. Very knowledgeable. Highly recommend. I will definitely do more business with them in the future.
This absolutely my favorite bakery of all time. This the place to go. The cakes are fluffy and moist. The frosting is not to sweet and melts in your mouth! I suggest getting the banana pudding and the chocolate cake, SO GOOD! Love them!
Retuned some gear in the mail and it’s been a couple week without a refund :/ really liked the past times I shopped from them but this now feels like a game of cat and mouse clearly my retuned items are new and perfect just didn’t fit me
Great experience!! Again .Have shopped here several times. Got our stuff quickly....and great quality on the shirts and skate accessories. Will definitely shop with Wicked again and again.....love that they respond and offer thoughtful service!!!!
Awesome skate shop. They have a lot of accessories for skates. Wheels, toe guards, toe stops, bearings, protective gear and really cool socks.
Such great service, a great response and communication. Very flexible and attentive. First time customer, will definitely come crawling back later!
This place has a super friendly an knowledgeable staff. Ive been in the shop 3-4 times and never once did I feel rushed or unwanted, like a lot of retail places can make you feel.
Love, love, LOVE Wicked!!! They are absolutely fantastic and fabulous!!! Ive been procrastinating for over a year now about buying a pair of skates for the skatepark. I couldnt decide which brand of skates to go for, but I finally decided to bite the bullet and make some decisions... Suzy answered all of my questions and gave me super helpful feedback about her own experience and other customers experiences with the various boot/plate/wheel combos. Her valuable advice helped me figure out which skates would be best for me and my skating style, and I am totally in love with my new setup!!! I highly recommend that everyone hit up Wicked for all of your roller skating needs because theyre THE BEST!
This place is AWESOME! They have so much variety ans styles, they have moxi,impala, and more! I got my first skates here and the staff were super nice and no pressure was put. I really reccomend getting skates or gear here, very affordable!
Everybody was so helpful here, they got me and my GF set up and ready to ride in no time! I definitely recommend coming here!
Im actually from across the country but I have ordered online from Wicked on 3 separate occasions. Everything arrived super quickly and the staff have been awesome. Even when I had to change my order for the wrong size and called them twice they were friendly and helpful.
Very lovely people. They help you out and lake sure it fits nicely. Any questions you have they are happy to answer and they clearly know what they are talking about.
Very helpful people. Good selection
People there were really rude. Very unprofessional. Ive shopped there a few times before. But want me going back
Super knowledgeable and helpful staff, and loads of cute socks too. Definitely will be back.
Great service towards my mom n I. Had a great time.
Best skate shop in Southern California! I drive 80 miles to see them. I have really small wide feet and they sized me perfectly. Once the boots I ordered came in they mounted them same day!! They are the best and I trust them completely. I also recommend the summer salad.
Very friendly and knowledgeable.
Great service! We ordered on the phone and arranged for same day contactless curbside pickup during this time of social isolation. Highly recommend!
I i’ve never heard of this place before my granddaughter sent me the link for some skates that she wanted as an Easter gift. I ordered them and unfortunately the ones she wanted were not available until May. They provided an alternative at an upgrade which they waived. I ordered those and they overnighted them to her so she had them in time. She loves them.
Shelby was fantastic. She kept giving us options and no pressure. Very informative and answers your newbie questions.
Best skate shop in town! Amazing customer service and employees ate so knowledgeable!
Friendly and helpful staff with neat selection of gear.
The ladies were very helpful and patient! I got everything I wanted and a few extra things. Would highly recommend especially helpful to try on gear/skates ect to get the perfect fit.
Shelby was very helpful over the phone for providing me accurate measurements for my skate plates and where to measure. I love how they carry them in stock!
Wicked is the place to go for all your shirt printing needs! Whether you’re getting a jersey printed or need something ridiculous for an event, they make the magic happen. Turn around time is always reasonable and they meet and exceed expectations. I enjoy working with Kat and Suzy and appreciate the help they provide.
Very nice people and super helpful!
Kat is so friendly. Loved getting my Impala skates here!
Great service help support your local skate shop
Awesome service! The girls that work here are sweethearts!
Very cool skate store for my daughter.
Amazing staff!!! support women in the skate business 💚
Thanks loved this place .Kat is very sweet and helpful.nice custoners .too ! fun store . I love my new skates.i will go back fir more stuff...lots of info too thanks
Ask for Kat. She is friendly and helpful. She helped me put together an awesome skate build. :-) thanks.
They are amazing!! I broke my rollerskate plates on a sunday night and seemingly all of the few rollerskate shops within a reasonable distance from me would be closed on monday... except wicked skatewear (this location)!! they answered all my questions that I asked through the google messaging system promptly, when I showed up they were so kind and even though they didnt have the plates that I wanted in store, I was told that that particular model could be delivered in a day and then mounted the same day. I came back and was so happy to have new sturdier metal plates on my skates within 2 days of breaking my old ones... thank you :^)
Very nice, helpful, knowledgeable staff! :)This fresh meat is excited to use her new gear
Awesome service love the staff
Great service! Awesome local shop to help with all your skating needs!
This skate shop is awesome! The customer service is beyond amazing. I was unable to make it to the shop during their regular hours of operation but that wasnt a problem. The owner, Suzy said she would be there at the time I was able to make it there and would be there as long as I needed. When I arrived she greeted me with a genuine smile which made me feel very comfortable. Every question I had she answered and without upselling me. In fact she talked me out of over spending. I was referred to this shop by the roller derby league I recently joined and being new to the sport I had no clue what I should be buying or upgrading right away. Suzy helped me figure it out. She had me test out the protection gear showed me several options and gave me different scenarios for why various pieces were good etc. My first experience here was so great that 4 days later I was back once again after their usual hours due to my work schedule, purchasing a gear bag and a few more items to complete my set up. Mind you I live around the corner from a well known skate shop in Long Beach. I chose to go back to Wicked strictly due to their excellent service. Special shout out to Kat who was there to help me on my second visit. Once again exceptional service without the hard upsell push. Knowledgable and beyond helpful, this store has a customer for life with me. A store with this calibur of knowledge and service is a rare find for any market especially in a specialty field. For any and all your skating needs come to Wicked, you will be glad you did. Thanks again Suzy and Kat for everything!
Very helpful, great products!
Super helpful staff, and a good selection of items.
Well done...
Suzy and Kat are awesome!
Awesome shop, amazing service!!!
Love this place
👍👍💕💕💕LOVE 💕💕💕🙏