Best retail experience I’ve had in years! The whole staff here is quick and super knowledgeable. Will defiantly be shopping here for all surf needs in the future
This store has amazing service, the staff are super friendly and helpful! They helped me to find the right wetsuit and to get my old wetsuit repaired — great customer service!!
Slightly better prices than the other options in this shopping area if you need any last minute purchases. I got a jacket from there and i really do love it
They have some sweet surf clothes and the service there is killer. Your kids that are helpful and funny. 🤙
Just got my Rifles Tide Watch and love it! Staff is very polite and helpful, and even went through all the settings and functions with me. The guy who helped me out even showed me all about the GPS watch, even after I stated that I wasnt in the market. He was kind enough to show me all of its functions even though he knew I wasnt going to purchase it.Definitely will be recommending this location- as well as the Rifles watch. Thanks again guys!Plus i got a bunch of cool slaps :)
This was not my first choice since its a commercial spot but I was pleasantly surprised that they had the best prices and very helpful staff. Patrick was awesome and took great care of me. He was knowledgeable about the surf and gave me advice before I went out. He was even nice enough to snap a few pictures for me since I left my phone in my car and wanted to capture my first time surfing in California. Give him a raise for going above and beyond expectations.
Stopped in bought some shorts and a shirt. Great service at the door letting us know the sales and discounts
Two posts can’t be wrong. Bryn is rude and lazy. I asked her to get me a backpack off the top rack. She’s about my height. She tried tried pulling off the backpack with her hand and the hanger metal bar came off and hit me. I received no apology. She walked away.
The arrogance and indifference of the managers was unbelievable. My family and I were beginning our vacation coming from Texas and purchased a $140 wet suit for our son. Long story short the wet suit began to rip after day one at the seams. We took it back to rip curl to exchange it for another. The manager said that the tears were due to a manufacturer defect and she didn’t want to give us another suit for the same reasons. We were thankful that she caught the defect and since they didn’t have another wetsuit in our sons size that wasn’t defective we sought a refund. That’s when things got very weird. Both the manager and assistant manager explained that since the suit had been in the water they could only issue us an in store credit, and to top it off only FOR THAT STORE 🙄. Bren and Will treated me and my family like we were trying to take advantage of the company and Bren became so angry she left the store after chewing out my wife. I usually don’t write negative reviews but what a ridiculous way to begin a family vaca, but hey what are you gonna do?
I had a very good experience visiting the Rip Curl Huntington shop.Dan was very knowledgeable, helpful, and accommodating.They keep a clean, non cluttered shop, and when I return to Cali, I plan to do most of my shopping there.
I had a very good experience at Rip Curl H.B. I just purchased a watch from the Sample sale and had no clue on how to get it set up. I forgot the names, but the ladies that helped me were very kind and didnt make me feel stupid for not knowing how to set up. They took care from me and I thank them for the kindness and patience
Awesome surfs up. Great selection purchase i am ready for the ocean.
I wish i could put less then Poor as for the Service i got.Please, go to any other ripcurl beside this one. Everyone there that I have talk to are terrible employees. (Dan the GM) is one of the worst people I have seen in a retail setting. They well never call you back, unless your talking to the HR or Customer service of North America. I needed to get my watch fixed and its been 2 months now and i still havent gotten my watch back. It took this store over a month to ship my watch away to get it fixed. I will never go to that ripcurl store again to buy any products. Worst service EVER!!!
Excellent customer service every time I shop here. Thank you.
Love their products, higher quality and friendly staff.
Yannick is the best, two thumbs up from me!
Sickest shop in HB, Pat and Allen always hook it up!
Rip Curl is classic, always go there first.
A great store!!