Great place! I wish the sold ceiling fan chain by the foot. What I had to by cost me over $20 because of how its sold.I love this place though they generally have what Im looking for.The staff is helpful, rare these days!The store is very organized as well. I would much rather support a local owned business than a big wig corp. Like Home Depot or Lowes.
Clerks friendly and helpful. Front clerk very familiar with store layout and directs you to the right aisle
Whether you know just what youre looking for, or dont really know what to call this doohicky you need to replace, ACE hardware on Uvalde is where you need to go. Friendly staff who can help you find just what you need.
They always have What I need.They carry a lot of older breakers that I never can find. I now come to ACE 1ST.
Very attentive and knowledgeable staff... Had just what I needed 👍
Though I like the Home Depot and love LOWES, nothing compare to being greeted when you walk in and asked if you needed any help finding what you nee. And the employees are awsome
Ive always liked Ace Hardware, theres always someone friendly ready to help.
Always great service. You get the assistance you need finding what you need here.
Friendly faces Friendly Smiles very attentive to the customers and know exactly what you need I say they are top-tier down to earth people who care about their customers
Awesome staff and good people
These guys are very helpful.
Hardware Stores Have Personnel that know the products.
I have been going to this location for more than 40 years and they are always well stocked, courteous and willing to help everyone.
Great prices and Great customer service. I will always shop there.
Always helpful always find those little specialty item u cant find any where else i rather go ace and avoid lowes home depot
Don’t call they lie about what they have in stock but if you show up the guys working the floor are super helpful & experienced in how to help.
First time there today and staff was great! Greeted me as I entered the store, asked if I needed assistance and directed me to right aisle. Great job!✌
You can find all the tools you will be needing in your work, the quality were so good and great low cost prices
Good employees, very helpful and nice on a slow day.
Great seviy
Made me feel like I was a thief for no reason, follow me around like little puppy dogs when they were already told what I was doing but still they peered at me from the next hour over around the corner watching every move I was making. You dont treat your customers like that.
Merchandise needed not in stock.
Very rude and loud mouth older Hispanic that needs to either retire or go back to training for her costumer service. People like her is what drives costumers away from a good business. Hope management sees it for themselves and fixes the issue.
Service sucks the workers dont know anything and they are too expensive!
I always find what Im looking for. But when I get to the checkout counter I am tempted to just leave. How can you have such a rude cashier after such a pleasant shopping experience. I mean really. Youre OK with that?
Fast and efficient service. Called to make sure they had the product before I went to the location, employees were very helpful.
Have a huge variety of miscellaneous hardware. Great costumer service.
Very very,nice service, and knowledgeable staff.
Employees are always so knowledgeable & WILLING to assist...unlike some of the big competitors.
You will find things usually not found at Home Depot or other major hardware stores. Friendly associates know me from coming there all the time
Good array of hard to find items with knowledgeable folks in attendance to help.
I am looking for a pair of pulleys, enter the store and the seller says that they do not have it, I answered online it shows that they have it, and he did not want to look for it. I immediately ordered online, sat in my truck, wait 10 minutes and received the email to pick up my order, this employee will lose money from the store with his customer service.
Great customer service, you can easily find what your look for.
No one ask if you need assistance. This is not the first time this has happened.
Youll always find helpful employees here!
Everyone is always very helpful and polite. The store is also kept clean, neat and organized.
I couldnt find what I needed but they are a good place to go for other things.
Excellent service and the isles are labeled correctly
Workers are very helpful
Good service and selection.
Very helpful
The service is great people willing to help thank you
I went in to pick up my online order and at first they couldnt find it. Then it took about 20 min to find and bring to courtesy desk. During my wait another customer came in to pick up a saw he had dropped off and they couldnt find it and said it wasnt there. Not going back!
Still good old fashioned hardware store. Where the people there seemed to have a little bit of knowledge of things. Its a small store but they have a lot of stuff in it. If you need a real hardware store or some real help definitely go to Ace. They cost just a little bit more then the big stores. Watch for their circulars are get online and find a coupon or 2 itll all work out.
Friendly staff and very helpful.
Sales people were great. Very helpful they knew exactly what we needed unlike home depot and Lowes. Small business but very organized. VERY SATISFIED
Nice friendly service anything you want help with it always have someone available to help you never wait
I, have not ever experienced disappointment at Uvalde Hardware! The staff is always aware of customers and treat you as a valued guest!
Service was good.
Staff is helpful and quick. Could do with a good cleaning but its a ace hardware thats been there forever, what do you expect?
Very good service. They cut glass which is with a reason I was there. I took a quick look in the store its one of those hardware stores that has absolutely everything.
Friendly service
It a good store sometimes they might have what u need
Staff was courteous and helpful and the store seemed to be well stocked
The staff is always very helpful and the customer service is excellent
AWESOME...They have more than everything.....👍
Local. Has what I need. Helpful. They have what you need for repairs on the homes in the same community-- older houses.
I arrived and was greeted by the cashier who dispatched a clerk to assist me. He found the part I needed quickly.
Never had a problem. At your service. Thanks.
Favorite place
If you cant find it here, you will be hard pressed to find it anywhere unless you go online and search the internet. Excellent employees that are old school helpful, and they dont know they will get someone that is!!! You cant go wrong with these guys!!!
This establishment was very good. I live in the Woodlands, where all Aces closed. Excellent service.
It doesnt matter what you need, even one ball bearing they have it and will personally put it in your hand. I love this place.
Very very nic place where you can find hard to find items its a complete hardware 👍
Ace hardware needs to learn how a ship to store program should work. I placed an order on 6-16 and and it shipped 6-19, but after 2 trips to the Uvalde road store I finally got my order On 7-10.I have ordered from several companies as well as run a website offering local pickup myself and this is the worse experience ever. The wait time was a joke.
Ace Hardware is easy to get in and out and they have most everything I ever need
Originally had left a good review but i had to return to the store twice because keys were incorrectly made. Complete waste of time and wouldnt even refund me over the phone.
Went to Ace for a chip key. My daughters car just had one key and Ive been really nervous about not having an extra key. The young man made our key and went outside to make sure it worked. So happy and relieved.
Great prices small store but a lot of items to buy
Workers arent that knowable
Went to buy a thrash can and they were closed before the time online says they will be closed.. lazy workers.
This is a duplicate posting. See the review for Uvalde Ace Hardware.
Poor inventory control
This place has a homie feel. Seems packed with business. 🙏 a lot of ppl come here. 👑
Employees are always so helpful in my experience has always been fast and courteous service at the register. Great products and good prices.
Well organized and clean, great costumer service
Love coming here find anything you want friendly service
Little store but very important. Plus great customer service.
Ive been shopping there for 30 years, great place
Ok
Staff is always super helpful and nice.
Old nostalgia here but keep it alive not many like this around for diy and learning to diys
Great help! Theres not an item in the store that they cant find!
Servicio was excellent and courteous.
I found exactly what I was looking for. The salespeople were very helpful.
Friendly service from employees
Always have what the big stores dont
Good place to find hard to find parts!
Good place to shop! Good customer service!
Thanks to uvalde hard...Helping me with yard and home improvements.
Better then Home Depot ... very friendly staff ... very helpful staff ...
Friendly and helpful team members.
Always find what you need; great service; little parking lot.
Excellent place to go they know where everything is and they will help you find it
Great deals sale papers
This Ace is the bargin of Ace. Car keys replacement availability..
I liked the boy wise what screws he was looking for
Great customer service
Never have what Im looking for.