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Dixie Hardware
4321 Old Spanish Trail, Houston, TX 77021, United States
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Dixie Hardware
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LO
Review №1

Excellent customer service and product. Mr. Victor make sure a all customers are treated with the upmost respect. I will be visiting again!

er
Review №2

Nice place to go shopping, its a mom and pop hardware store. Neighborhood place to go

An
Review №3

Good place to go to have a lot of stuff

Ja
Review №4

A very good convenient little neighborhood hardware store cashier very nice friendly very helpful thats my to go to Neighborhood hardware store

Ro
Review №5

In this day an age of big box hardware stores like Home Depot and Lowes, its good to find an independent store like Dixie Hardware.They really need to update their merchandise counts. There are many out of stocks. The store is losing money on missed sales.The cashier who assisted me was very friendly and outgoing. I have always had pleasant shopping experiences at Dixie Hardware.

Ma
Review №6

Customer service was great I was able to find a thing that I needed

Br
Review №7

Personal Service from knowledgeable staff that will make you feel like family. 👍This is my first stop when looking for unusual hardware pieces for my projects.They know how to cut keys.🗝️🗝️🗝️Its an old fashioned dated store that will exceed expectations.

Br
Review №8

Try this clear gloss on kitchens cabinets i just painted looks great

Ra
Review №9

Always a positive experience when shopping this local business

Mi
Review №10

Low on inventory, nice to have the only hardware store in the hood.

Ro
Review №11

Very helpful and knowledgeable!

Ja
Review №12

Friendly and helpful staff.

Qi
Review №13

Love this store. Every thing in a small space and great prices.

Pa
Review №14

They have every thing and make you feel like family

An
Review №15

Unfortunately, I bought a Light Up Christmas Tree 2 days ago. The man checked to be sure the lights work, Im thinking perfect. It wasnt a perfect item. Well, I took it back and to my amazement Victor took great care of the situation.... Go Dixie..

Ca
Review №16

Always a great experience. Quick quiet easy shopping without having go from one side store to another. Im not fond of super stores.

La
Review №17

Sometimes you find things youre not even looking for..odds and ends and whatnots for your home and yards

Ro
Review №18

Always a nice place. Very helpful and knowledgeable

Ga
Review №19

Horrible establishment. Dont waste your time.

la
Review №20

The employees are very helpful and friendly

Za
Review №21

Great neighborhood hardware store with amazing customer service!

Re
Review №22

The displaced have no knowledge of what you need to find

Ca
Review №23

Awesome staff after Mr. Marvin 😷 told me exactly what I needed,* for both home projects & took me to items *, 🙏🏿 in time before closing..w/a pleasant Cashier check out.. THANKS ‼️

br
Review №24

Helping Hands! Great Customer service

Ke
Review №25

Its OK if youre working close by and dont have much time.

Ja
Review №26

Love that place. My parents started me going there back in 80s.

Wi
Review №27

Found what I was looking for. Good people who knows.

Ca
Review №28

First time. I was ever disappointed. Looking for ceilings fan light bulbs.Never the less, they have everythingelse I would want or need. Hard to find household items.

Je
Review №29

My parents shop there during the 80s! Not in that particular location but the location on Dixie Dr. I still shop there because of the prices, the service and most if all Im able to find things there that other store dont carry! Fertilizes are reasonable (cheaper than home depot) bug killers, plant stakes, and plumbing and accessories! Personal service for seniors and the neighborhood. Highly recommend! Love this place! Five stars!

ma
Review №30

NICE PEOPLE WORK THERE.

un
Review №31

Been going to Dixie hardware since they were on Dixie dr back in the 90s, its convenient to get 1 or 2 things in a hurry. Their price is about 5% to 10% higher than the big box stores specially for construction building materials. The staff are helpful, no complaints.

Ta
Review №32

It was so surprising to us the first time we went here, they have almost everything that we could need and it has saved us many trips out to Home Depot. Also, the employees are exceptional. Very upbeat, helpful, and friendly. We really like having this place in our neighborhood

Mi
Review №33

I have been to the store several times less than I prefer. I have always been treated well by patient employees. There is so many things that I can use so a lot of times I get overwhelmed. I am a do it yourselfer so I save a lot of money. I hope that the store continues to proper.

Ma
Review №34

Love this neighborhood store@!!

Gr
Review №35

Nice customer service knew where to find what our was looking for good prices

Gu
Review №36

You fine avrithing

Ke
Review №37

Love this place! Took me back to the days of the neighborhood hardware store where theres always someone looking to help you. A breath of fresh air from the big box stores.

Da
Review №38

The two male ( black men) floor workers are not knowledgeable about the applicable parts and merchandise of the store, not are they very friendly or helpful enough in matters pertaining to matching parts and or equipment for jobs . And both can be very rude and snobbish, as well as uninterested in helping customers .

RI
Review №39

Anyone can appreciate the initiative to help customers with a smile and seal the deal with a firm handshake

Ev
Review №40

Customer service was great

C
Review №41

Great shopping atmosphere and customer service

Le
Review №42

Very knowledgeable staff.

Sa
Review №43

I WILL NEVER SHOP at DIXIE Hardware on OST again!!!! These people are rude and so unprofessional. I’m a business owner that’s been buying material from Dixie for over 20 years, but NOT anymore. My most recent incident, occurred when I purchased a shower set that came out defective. Dixie would not give me another unit, nor give me a refund. I even asked for store credit, but they refused. The skinny Hispanic lady and the younger black guy were extremely rude and unprofessional. I spoke with a man who claimed to be the owner over the phone and he was just as rude. I was told that once I buy it, its mine. I’ve tried explaining that it was defective, but they didn’t care!!! I will be contacting the BBB and file a complaint. How sad, they lost my business…

Ja
Review №44

Very nice people

Vi
Review №45

The only thing I can say good about Dixies is they usually have what you need but be prepared to pay an arm and leg for most of what they carry

Co
Review №46

Everything is hella expensive. Good service. But expensive for a mom-and-pop shop. I understand that they have to stay in business, but dang. Prices are a bit outrageous. The service is what is getting it 3 stars instead of one.

Cu
Review №47

Nice place to shop.

Mi
Review №48

Everyone in there is very helpful and really customer oriented.

Sh
Review №49

The employees were polite and helpful, to me. The store is much larger than I expec ted. The one on O.S.T. carries SOME OF EVERYTHING!

Ja
Review №50

This hardware store has a great deal of speciality item, plus the normal ones as well.

Jo
Review №51

They have what l need

De
Review №52

Had everything I Needed

Cl
Review №53

Easy To Get To, Not Enough Inventory!

Th
Review №54

Interesting but I did not find what I was looking for. It was like going back in time! That place has been around for ages.

Do
Review №55

They know whats best for you....Doug aka Fresh

s
Review №56

Great personal service. Attentive personnel.Very competitive prices.

Ju
Review №57

I dont dislike them but they customer service could be alone more friendly ya and the people that work inside dont have a happy jolly go helping effort

Dw
Review №58

I enjoyed my first visit at Dixie Hardware.

ch
Review №59

Luttle dirty and cluttered. Not well organized. So plan to go looking for what you need

Ay
Review №60

A small assortment of everything but a trusted business for as long as I can remember

AK
Review №61

Was not able to find all that I needed.

Mi
Review №62

The local level of expertise and the helpful attitude of the staff were exceptional.

Mi
Review №63

Good old fashion hardware store

Ve
Review №64

I would give a zero if I could. The day I went the cashier has a nasty attitude, smacking her lips because I asked to speak to manager. The little Hispanic woman who is the manager looks very unprofessional and she look like she was scared or didnt care. Mind you I have been shopping at Dixie Hardware since the 70s. This place has really fallen off. They called some man on the phone. They are making business bad.

Mo
Review №65

Convenient and fully equipped...staff was friendly and helpful...will definitely go back!

Sa
Review №66

Hmmm the customer service could be improved at this store. I hate when hourly people drag down an owners hard earned business because they truly dont care. The inside was dusty and dirty. The hours of operation are also not properly listed on Google. It states it closes at 6:00 pm, but it actually closes at 5:30 during the work week.

Ta
Review №67

Very friendly and knowledgeable and they have dang near everything you need.

An
Review №68

Just an old-school hardware store. Carries a little bit of everything. They seem like nice folks

Cr
Review №69

Good prices; good service.

St
Review №70

The service was excellent! Everyone was very helpful and nice.

Vi
Review №71

Great small hardware store and friendly staff

Ed
Review №72

Good service/ going there over 20yrs.

Ur
Review №73

Very good hardware store with a variety of needs with reasonable prices

De
Review №74

Friendly service good prices

Ro
Review №75

Good selection of hard to find items

Ca
Review №76

My favorite hardware store and I know the people

Pe
Review №77

Pass the business by all the time, deciding to stop in and take a look. Staff was friendly. It was approximately 100 degrees Fahrenheit outdoors. There was no air conditioning, but surprisingly the indoor temperature was manageable.

Ro
Review №78

They were rude. That was the worst customer service I ever experienced. Didnt help with what I was looking for.

An
Review №79

Black owned. Great service. Well stoked the day I went. Got tarps for disaster relief.

De
Review №80

I had the best experience. The employees are the best

Al
Review №81

They were very helpful

de
Review №82

Good place when you have to get something quick

Je
Review №83

Good old fashion Hard Ware Store

Ro
Review №84

Good place to get hardware stuff

ty
Review №85

I found what I was looking for but the store is a little cluttered when you enter the building

Th
Review №86

Great Service with a smile?😃

ca
Review №87

You can find all your fixable needs in their one shop stop

ka
Review №88

Dont sleep on Dixie. They have everything.

ms
Review №89

Clean and well stocked. Isle are labeled are staff is helpful.

Ka
Review №90

Welcoming, eager and helpful staff, will be back!!

Le
Review №91

Just a great hardware store

Ri
Review №92

Good customer service

Ke
Review №93

They got just what u need.

Er
Review №94

Always find what I need

Er
Review №95

Great place high prices

FR
Review №96

Great business lately

Li
Review №97

Great place discounts

Pe
Review №98

All ways courtesy help you find what you need will answer questions to help you fix your thing with the right parts

So
Review №99

Low prices and very convenient

Ka
Review №100

Excellent service

Information
61 Photos
100 Comments
4.2 Rating
  • Address:4321 Old Spanish Trail, Houston, TX 77021, United States
  • Phone:+1 713-747-7717
Categories
  • Hardware store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–5:30PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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