The house of rugs have the best rugs ever!! I went in needing an 9x12 rug and a pad and the owner’s worked my wonder’s well with the perfect rug size and design. I also was looking for a smaller rug for my entrance and they also made sure to help me get that as well! This small family business is so sweet and have amazing rugs! They even gave me a 25% discount on every rug!! I really recommend going here just to even look around for a bit.
I usually do not write reviews but please keep away from this place. They do not like returning your money only exchange (well they should tell you this before you spent 2500 dollars in their shop) rude people. So after that I accepted to exchange the product it was like a 300 dollars difference he kept saying to me he could not return the differences, disrespectful guy who even asked me to do not come to his shop…. Please people we are in America where things work different if you do not like the system don’t join the system and open a business.
My husband and I spent such a long time looking for the perfect rug. We could never find anything that was quality and affordable. We were in the neighborhood and decided to stop by House of Rugs, and we just so happened to find the rug of our dreams! We are so happy with our purchase. Highly recommend
We really enjoy our new rug. I cant remember when I have gotten so muh joy from a purchase. I love the colors and the pattern. Maybe strange to say all of that about a rug, but it is in my kitchen, so I see it a lot. Also the proprietors were very warm and friendly. My number one shopping experience this year!
Great exprerience .Quality and collection of rugs is very good. Highly recommended to check out collection.
Really excellent quality and huge variety of selections. We liked transitional-modern, and there was tons to choose from. I was also stunned by how low the prices were compared to so-called high-end rug stores. Walid is an excellent salesperson and asks all the right questions! The only problem I have with this store is they dont provide samples for you to take home, otherwise I would give them 5 stars.
Great services and rugs
We got a good deal on a rug here.
Awesome experience
Friendly staff and knowledgeable.
Love love love this place! So cheap (But high quality) and they have a great selection! I will be back! Friendly staff and the place smells amazing!
I was in market for new fashion rugs, I went to different stores like high fashion home, and I found exactly what I was looking for in the house of rugs, I bought magnolia home rug by JOANA from them because it was at a better price and it was in stock. This place have everything :sizes,design,colors, and quality.I highly recommend it
This place has amazing rug collection. Awesome quality. And very reasonable prices. Owner and his wife were extremely helpful.
I was looking for a rug online and I found The House of Rugs website, I found a rug that would look perfect in my living room, transitional design 8x11 size. I called the store to see if they have it in stock, and they actually did. I went the second day to look at it and make sure it is the right color and design, good quality, and I found it, it was perfect. The sales Rep was very helpful, he offered a big discount, more than what they offered online, I bought it right away and I told him that I will be coming back for more rugs. The House of Rugs is a wonderful place to buy rugs in Houston, I recommend it highly.
The man I worked with at the store was great guaranteeing that I would have the rug by Friday. However I received no call of confirmation and instead had to go asking for the rug that was already paid for. I got Nadhia, the owner, who was telling me that everything is an estimate and shouldnt be a guarantee. She also told me delivery would be Monday 9-10 am but when it became 10:15 am, I called her and she told me that it was also just another estimate and that her delivery person was busy. I was pretty annoyed and angry as if we had the time in the world to agree to all her estimates. Only after I threatened to cancel the order and call my credit card company did she say that shell have it delivered right away. If youre going to give me an estimate say its an estimate and say a bigger window like any other company out there. This was the worst service Ive ever experienced with Nadhia giving me attitude although shed probably block this review or say something horrible about me. Its not personal. I expect someone to professionally keep their word if they want to stay in business. Next time Ill purchase online or from another store.
Wish I had just come here 1st. Waleed was super nice and helpful. I told him what colors I liked and disliked so he showed me a lot of rugs in the colors I preferred. No high pressure sales pitches here. I picked out a beautiful rug and got at a great price. If you are in the market for a rug, check them out.
I never leave reviews but I had a terrible experience at the House of Rugs. I have bought from them before so I was excited to go back. I started to take a few photos (which the manager said was okay) because I wanted to show my BF who was out of town the options of rugs I was going to get. But I left early because the manager asked one of his associates to follow me around the store since he thought I was causing trouble or there was a problem and since I was looking at traditional rugs instead of the contemporary rugs I mentioned I usually like. Too bad for them. They just lost the couple thousand dollars I was about to drop in that store since i just moved. Hopefully theyll think twice about their prejudices next time. 🤷🏾♀️🤷🏾♀️
We had a list of rug stores to shop before we left home. The house of Rugs was our first stop. The owner, Nadia, was very knowledgeable and friendly. We bought our beautiful rug at this store, which was our first stop and also the last stop. We are very happy with the rug we selected, and saved us a lot of driving and time.
Best rug selection in Houston. My wife and I drove to several places before luckily finding this place. Great prices & staff. Highly recommend
What an amazing place to get rugs! They have a versatile collection, and amazing customer service. I would highly recommend this place ! The owner is super friendly and helpful !!
Great little shop. Good selection of rugs, two week return policy, negotiable prices, helpful and professional staff. Highly recommend this place if youre looking for a new rug!
This is my second rug to buy here. They make them a reasonable price so I can afford to change my style every year! Very nice staff, attentive, negotiable on pricing, and very beautiful rugs.
Great selection and very good prices. Walied, the owner, was so very helpful, knowledgeable, and patient while we made our selections. I highly recommend.
Got my living rug from here! They had varieties to choose from at affordable prices.
I was shopping for a 9x12 rugs, I went to The House Of Rugs and found great collections, the have great prices and excellent customer service. I would recommend this place for anyone shopping for rugs.
Very reasonable price!! Great customer service, see Michael! Definitely come back for more and referred to my friends!! 👍👍
Came here to look for a 12X15 rug and the bald sales associate was really rude. We were looking at certain rugs and he rudely told us they were expensive without knowing what we wanted to spend.
Great prices,excellent quality,large selection,and on time delivery
Excellent customer service.
Great place with friendly owners who took their time to show selections and give advice.
Staff is very knowledgeable, negotiable, professional, and kind. Bought two beautiful rugs at fair pricing.
This place is such a joke. It’s a scam. They sell cheap rugs and have very POOR customer service.
Overpriced merchandise. Guys is a Jerk! Very bad customer service.Not worth the time and hassle
I went to each and every rug store in the area, these guys are the best !You will get good product for the right price
We shopped all the major rug stores in Houston and found our best deal at House of Rugs. Nadia was very helpful and were loving our purchase!
Great selection of rugs, different styles and great help
Great place to find good quality rugs
Nice selection, needs a little updating.
Very Expensive, but has nice things to shop..
Great options of rugs.
Huge collection. Negotiable prices. .
Very good
If i could give this place 0 star I’ll do it, the guy was taking care of me was so rude and he kicked me out of store just because i asked him what is the collection of the rug !!! It’s so unprofessional, never ever will be back to this store
Customer service was on point!